TwinSun Heating Ltd

Great engineer who explained the works and carried them out quickly and neatly. Revived a text message the day before and in the morning of the Eta and they arrived on time.

The service was good and quick my boiler is fairly new so no problems with it .I didnt actually meet reece but spoke to him over the phone told me what i needed to know very helpful .

Jill very helpful in setting up boiler service plan. Maintenance of boiler just carried out successfully. Kept up-to-date on arrival time and completion of job. Had a small problem with rads which was sorted very quickly by Andrew, which he fitted in between other jobs. No hesitation in recommending this company

Engineer Barry arrived at the pre scheduled Time . Explained what he was going to do and basically did it with no fuss. Excellent work totally recommend this Company and will be using them again when needed .

I had a new boiler installed 12 months ago and contacted the installation company to see if they would carry out the annual service. They weren’t interested which left me looking for a Worcester approved engineer so I posted my job on Checkatrade and I was contacted promptly by Twinsun Heating Limited who informed me about their monthly plan options from which I selected one which instantly gave me this service at half price with all future services then covered under the plan. Andy came to service the boiler and did a very thorough job stripping down and cleaning out all parts and telling me what he was doing and what the typical problems were that could be encountered - he was there for well over an hour and even gave me some tips on setting up the boiler and using the controls. I don’t think I have ever previously had such good service and he was not only very nice and helpful but super knowledgeable as well. I have no hesitation in recommending Twinsun Heating and am so glad I found them and signed up.

We had a complete system power flush and replacement cylinder installed. Twinsun Heating were prompt, knowledgeable, efficient and reliable seeing the job through from start to finish, making sure everything was in order on completion.

Twins in were fast professional and efficient I would highly recommend them. The engineer was polite knowledgeable and informative

The work, was originally to serviced my boiler and re-install my Hive back to the new "ish" boiler. The engineer, was very polite and quickly informed me that he couldn't be able to install the Hive, due to the Heat pump that was installed with my boiler and would make it very difficult to do so; due to the make of the boiler, and the curve of the way the heating works. (Hard to explain but technical). Boiler: Alpha E-Tech 33 Hybrid So the original price was reduced due to this, and I was happy to go ahead with the service of the boiler. Brilliant company, happy to help customers out with any queries.

I had a ongoing problem with boiler pressure not holding then going to high after a couple of visits and trying to rectify the problem they managed to find the fault the people attending were very courteous and told me at all times what they were trying to find out

Called the company on Tuesday was given a call out the following day received a message 15 mins before arrival explained the problem which turned out to be a minor one which was fixed within 10 mins it was very clearly explained what the problem was and how it was fixed best of all the price was very good as well would recommend twosuns to anyone without hesitation many thanks