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UK Leisure Living Ltd

4.9

121 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 10:00–16:00

Organisations and Awards

Apr 2019

About

UK Leisure Living is one of the largest outdoor leisure retailers in the UK. We cover Nationwide, as we hugely service the holiday sector up and down the country. We are the Biggest Retailer in the Region and the Longest Established Hot Tub Company in North Wales.

We work with individual homeowners to major park operators up and down the country.

We only sell Quality products, so rest assure you are buying a time tested product from UK Leisure living. We have 3 manufacturers to choose from, covering all price points and customer needs.

Under this brand we also sell a number of high quality products inc Swim spas, pools, Verandas, Saunas, Outdoor Kitchens, Pergolas, bbqs and rib boats

We look forward to welcoming you soon.

What we do

  • Swimming Pools & Hot Tubs

    • Hot Tub Installation
    • Swimming Pool cleaning
    • Swimming Pool installation
    • Swimming Pool service & Maintenance
  • Decking installers

  • Builders

    • Log cabins and homes
  • More Services

    • garden buildings
    • parasols
    • garden furniture

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
121 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Excellent pre-sales and after sales
Customer Service
Quality
Value
Went in looking for a hot tub, knowing little to nothing about them. We were considering inflatable hot tubs but after pre-sales discussions and getting to trial some of the hot tubs I’m glad we decided on a Houston Power which was installed up and running shortly after it was manufactured. This has to be the best we have ever used anywhere, able to keep temperature and run all 5 seats at full power for over 4 hours straight into the night.
Customer in Gwynedd Posted on 27/06/2025 , work completed 25/06/2025
Great service from the showroom right through to delivery and set up.
Customer Service
Quality
Value
I'm over the moon that we popped into the showroom for some guidance on hot tubs. Sales were incredibly helpful, full of knowledge, and nothing seemed too much. After some chats and a very kind trial of some hot tubs in the showroom, which was closed down for a short while for us. What a brilliant service! The hot tub we chose was customised to our preferences and came with a starter kit to get us going. Delivery and set up were fantastic, explaining everything to us with tips on how to use the tub. The whole team are really nice and helpful, I can highly recommend UK Leisure Living. The hot tub is the best one I've ever been in.
Customer in Gwynedd Posted on 26/06/2025 , work completed 26/06/2025
After Service - hot tub servicing
Customer Service
Quality
Value
Jon arrived this morning promptly to service my hot tub. He has done an incredible job! It's spotless, fully cleaned inside and out, checked over fully and reported as great condition. Whilst I didn't get to meet Jon due to being in work. My wife tells me he was incredible! Worked very hard, didn't stop, was polite, professional, and was also amazing with my 4-year-old daughter, who was apparently chatting his ear off! UK Leisure Living have never once let me down, from my initial inquiry to purchase, delivery, supplies, and after care, this company consistently goes above and beyond when it comes to customer service. I have been so impressed from day one!! Jon, thank you for leaving my tub in an amazing, clean and fully serviced condition!
Customer in Warrington Posted on 18/06/2025 , work completed 18/06/2025
Excellent service
Customer Service
Quality
Value
We had our yearly service today that was completed by Jon. He was very pleasant, knowledgeable gentleman. What a fantastic job he did on the hot tub, it was gleaming by the time he has finished . Thanks Jon hope to see you next year.
Customer in Flintshire Posted on 09/06/2025 , work completed 09/06/2025
Great Service
Customer Service
Quality
Value
Ordered chemicals at lunchtime- paid over the phone - free delivery from Rob by dinner time ! Excellent service and saved me a trip - would definitely recommend!
Customer in Conwy Principal Area Posted on 04/06/2025 , work completed 02/06/2025
Excellent Service of Hot Tub
Customer Service
Quality
Value
Jon serviced our hot tub today and gave some great advice on preventing build up of biofilm and maintaining cleanliness of hot tub and filter. Hot tub left in pristine condition.
Customer in Denbighshire Posted on 03/06/2025 , work completed 03/06/2025
Empty hot tub
Very useful info from Kirsty on our enquiry regarding the different options on emptying our hot tub. Thanks.
Customer in Conwy Principal Area Posted on 23/05/2025 (Reviewer did not use service)
Hot Tub Installation
Customer Service
Quality
Value
UK Leisure Living was fabulous, right from the first visit to the show room, up until completion of the job. Kirsty was constantly on hand for all queries and the workmen were polite and friendly. James was very patient and helpful when he taught me about treating the hot tub with chemicals. I have no hesitation recommending this company.
Customer in Conwy Principal Area Posted on 14/05/2025 , work completed 12/05/2025
Hot tub/swimspa
Customer Service
Quality
Value
Jon took his time to explain about the chemicals, filters, cleaning and jets. Only left when he knew I was happy.
Customer in Conwy Principal Area Posted on 13/05/2025 , work completed 13/05/2025
Hot Tub Service
Great service from Jon Arrived on time , very friendly and polite Did a fantastic job of cleaning and checking Tub Thank you for being so thorough and for explaining things
Customer in Cheshire West and Chester Posted on 25/03/2025 (Reviewer did not use service)