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UK Leisure Living Ltd

4.9

92 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 10:00–16:00

Organisations and Awards

Apr 2019

About

UK Leisure Living is one of the fastest growing hot tub companies in the UK. We cover North Wales, Mid Wales, Cheshire, Manchester, Wirral and Shropshire. We are the Biggest Retailer in the Region and the Longest Established Hot Tub Company in North Wales.

In 2007 we were crowned Spa Retailer of the Year, at the UK Pool and Spa Awards. We were also runner up for showroom of the year with a huge display of 16 hot tubs. Making it one of the UK's biggest hot tub showrooms. In 2018, 2019 and 2020 we were a Gold Award Winning Retailer in the UK and have won lots of other business accolades in recent years. In 2021 we won Spa Retailer of the Year once again.

We only sell Quality products, so rest assure you are buying a time tested product from UK Leisure living.

Under this brand we also sell a number of high quality products inc Swim spas, Verandas, Saunas, Outdoor Kitchens, Pergolas, Umbrellas, and Garden Furniture

We look forward to welcoming you soon.

What we do

  • Swimming Pools & Hot Tubs

    • Hot Tub Installation
    • Swimming Pool cleaning
    • Swimming Pool installation
    • Swimming Pool service & Maintenance
  • Decking installers

  • Builders

    • Log cabins and homes
  • More Services

    • garden buildings
    • parasols
    • garden furniture

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
92 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Delivery & Installation of Hot Tub.
Customer Service
Quality
Value
Delivery on time as stated and installed quickly and professionally by Paul. Very friendly and knowledgeable regarding all aspects of my installation. Paul answered all my questions and left me feeling confident and very pleased with my purchase. A very professional job and Paul even took away all of the empty packing and rubbish. Great job Paul, many thanks. One very satisfied customer Steve Jones!
Customer in Denbighshire Posted on 23/08/2022 , work completed 22/08/2022
The trader replied (on 24/08/2022)
Good Morning, thank you for a lovely review. Enjoy your hot tub.
Hot tub install
Customer Service
Quality
Value
Kieran and Paul carried out work diligently and on time. Excellent installation and instructions on use.
Jeremy in Conwy Principal Area Posted on 18/08/2022 , work completed 18/08/2022
The trader replied (on 24/08/2022)
Good Morning Jeremy, thank you so much for your lovely review.
Great customer service provided by friendly staff
Customer Service
Quality
Value
Hot tub fitted today by Paul. Customer Service both before and during installation was excellent. Would definitely recommend.
Customer in Flintshire Posted on 09/08/2022 , work completed 08/08/2022
Great work and very helpful
Customer Service
Quality
Value
Paul and his colleague helped move my hot tub. They are part of UK Leisure Living and I would highly recommend them. They were both very helpful, pleasant and thorough. They did a great job
Mike in Flintshire Posted on 25/07/2022 , work completed 25/07/2022
The trader replied (on 27/07/2022)
Thank you for your lovely Review.
Hot tub install
Customer Service
Quality
Value
Really straightforward, Paul was great, great information up front before installation made the morning go without any issues, can't wait to get in my tub.
Customer in Cheshire West and Chester Posted on 21/07/2022 , work completed 21/07/2022
UK Leisure
Amazing Service. Good well stocked showroom. Good customer service from Emma Roebuck, Manager always goes that extra mile to help.
Customer in Conwy Principal Area Posted on 01/07/2022 (Reviewer did not use service)
The trader replied (on 27/07/2022)
Thank you for your lovely Review.
Thank You
Customer Service
Quality
Value
A great company with an ethos of integrity and professionalism. They took responsibility for correcting an issue that, strictly, they didn't need to ... lovely people who know what they are doing. I highly recommend this business (which, in my opinion, sits way above others in this industry).
Robert in Isle of Anglesey Posted on 22/07/2021 , work completed 20/07/2021
The trader replied (on 23/07/2021)
Thank you so much for your review. We look forward to working with you again in the future
Delivered in time for anniversary as promised
Customer Service
Quality
Value
From start to finish the whole team were fantastic. They came out to visit us the next day to talk through options, we placed the order there & then, and a few weeks later the tub was in. I explained that it was our anniversary in early May and to get it in for that would be great, and they delivered. We use it all the time and are delighted with it. Paul C.
Paul in Merseyside Posted on 14/07/2021 , work completed 17/04/2021
The trader replied (on 16/07/2021)
Thank you Paul, really appreciate your review and means a lot. We look forward to supporting you on your hot tub journey
Brilliant service
Customer Service
Quality
Value
Fantastic lads! They were very good at helping us choose and buy the hot tub. very fast and efficient service, despite it being an awkward space to fit the tub in
Audra, Llandudno Posted on 20/02/2020 , work completed 20/02/2020
The trader replied (on 15/07/2021)
Thank you for choosing us, we really appreciate it :)
Outstanding, professional company.
Customer Service
Quality
Value
Massive thank you to all the team at UK Living for helping us choose our new vanguard. Especially Neil, Emma and Gareth, they were very helpful and very professional, would recommend to anybody.
Laurance, Conwy Posted on 03/11/2019 , work completed 03/11/2019
The trader replied (on 15/07/2021)
Thank you Laurance, we enjoyed fitting your hot tub