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Up & Over Doors Ltd

4.9

72 Reviews

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About

Up&Over are proud to be an independent family run business that are happy to service and always strive to give you the best in garage doors. Established for over 30 years we have fitted thousands of garage doors in the South West and South Wales. We would be pleased to do the same for you

What we do

  • Garage door repairs and installation

  • Carports

  • Garage related services

  • Doors

My work

Customer reviews

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4.9
72 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
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Wouldn’t recommend
Customer Service
Quality
Value
Purchased a £6,500 door. Apparently it is acceptable to supply an electronic door with no intent to connect it. What’s more the door Was supplied with illegal safety standards which leave exposed live wires. Tried numerous times to state this but they’re not interested. Just keep stating it’s an electricians responsibility- actually it’s not if you supply the electronics. Fitters said they had never sold one of these! You can see why. Go elsewhere if you’re looking for good service and knowledge and want anything safe in your home.
Customer in Oxfordshire Posted on 19/04/2023 , work completed 14/04/2023
The trader replied (on 04/05/2023)
Thanks for your review and we are sorry that you have felt the need to leave it. The front door itself fits well and, we think, looks fantastic. At all stages of the process we have made it very clear to you that wiring in the electrical component of your front door (a finger print scanner) is a job for a Part P qualified electrician. This includes numerous phone calls and emails including us sending you the manufacturers instructions for doing this. You were unhappy with this and as goodwill to placate you we even discounted the door by £100 to cover the cost for your electrician that you claim you were unaware of. We also delayed the installation by a week at less than 24 hours notice because despite all of the above you hadn't arranged the electricians part of the work. As you stated in your review it is correct that we aren't responsible for the work that the electrician has carried out and any wiring that you are unhappy with will need to be addressed by the electrician who installed it. Again, we never do any hard-wiring because that is a job for a qualified electrician. As such we didn't leave any aspect of the job in a dangerous state and refute this strongly. Health and safety is extremely important to us and the welfare of our customers and installers is an absolute priority. If you'd like to reconsider your review in light of the above then that would be appreciated and if you need help in the future let us know. The Up & Over Team
Faultless
Customer Service
Quality
Value
I cannot fault Up & Over Doors for their professionalism, communication and quality work. My old garage door looked awful with peeling paint and the action was very rough with poor security so when a neighbour got a smart new door on their garage, I asked them for details of the company that installed it and it turned out to be Up & Over Doors Ltd. I discussed my requirement with them and they were super helpful and understanding so I went ahead and ordered the same door as my neighbour for a more uniform look to the garages. They arrived on time and, despite my garage being far from square due to subsidence a few years back, they worked tirelessly to ensure a perfect fit and smooth operation. The door itself is really high quality, great security and has transformed the look of my garage. Would one hundred percent recommend.
Customer in Gloucestershire Posted on 10/03/2023 , work completed 07/03/2023
Recommended
New electric roller shutter door
Customer Service
Quality
Value
Up and Over doors was a great company to deal with. A well laid out showroom and helpful staff making sure you picked the best door for your home. The work was carried out quickly in four hours and all of the old door paraphernalia removed . They are an old family business and with their great service they deserve to succeed.
Richard in South Gloucestershire Posted on 03/03/2023 , work completed 20/02/2023
Recommended
Great service, great value
Customer Service
Quality
Value
We are really pleased with our new motorised roller garage door provided by Up and Over Doors. From the initial quote visit to the fitting the service was excellent. Tim was polite and very knowledgeable and listened to our needs, with no heavy sales pitch. The doors were made and fitted in a timely fashion. The two chaps who fitted the door were polite, efficient and left the area tidy. All in all we highly recommend Up and Over Doors. We think they are great value.
Customer in Bath and North East Somerset Posted on 19/02/2023 , work completed 13/02/2023
Recommended
Excellent service
Customer Service
Quality
Value
Really pleased with the service from Up and Over Doors. They came out quickly to service a garage door after the fittings had been blocked by building works. Jakub was so helpful, friendly and thorough. Super service.
Customer in South Gloucestershire Posted on 01/02/2023 , work completed 05/01/2023
Recommended
Excellent customer service, delighted with this experience. 10/10
Customer Service
Quality
Value
The Up and Over Doors team are superb - we've just had our old enormous garage door replaced with a new model from them, and the whole experience has been faultless. This team phone ahead of all appointments to confirm the exact arrival times and to ensure everything is in order. They do a very thorough survey and gave expert advice throughout. The installers were polite, punctual and effective, completing the job on time without fuss or problems, and left the work area propertly cleaned up.
Customer in Bristol City Posted on 23/11/2022 , work completed 23/11/2022
Recommended
Total Quality in Operation
Customer Service
Quality
Value
I replaced two garage doors and a central pillar with one wide up-and-over door. The quality of their administration, survey and communications was of the highest order. Only surpassed by their no-fuss, trouble and hassle-free installation. This is an organisation that says what it does and does what it says. Can't praise or recommend them enough. This comes from an ex-CEO of a major international business who has always demanded high standards from all his people. Absolutely top-notch!
Customer in Bath and North East Somerset Posted on 21/11/2022 , work completed 17/11/2022
Recommended
Quick and efficient installation of fantastic product
Customer Service
Quality
Value
After my initial inquiry we had 2 visits to measure up the door and confirm our requirements. When we received the quotation, we contacted Up and Over Garage Doors to confirm a few details and then placed our order. We were quickly given an installation date. The installation was carried out by a very pleasant, helpful and efficient team who took great care in the whole process and explained how to operate and look after the door before they left. They had also cleared up very thoroughly and removed the old door and all rubbish before they left. The door looks great and works faultlessly. I have no hesitation in recommending Up and Over Garage Doors to anyone who wants a new or replacement garage door, they have done an excellent job installing an excellent product.
Customer in Oxfordshire Posted on 31/10/2022 , work completed 30/08/2022
Recommended
Garage door electric
Customer Service
Quality
Value
I was very impressed with Up and Over Doors Limited for beginning to end. An excellent review of the replacement door I need and reasonable lead time to fitting. The fitters were excellent and very polit. They took time when finished to ensure I was happy and how to use the controls. Would recommend the company to anyone.
Anthony in Gloucestershire Posted on 13/10/2022 , work completed 08/10/2022
Recommended
Excellent service and outstanding end product
Customer Service
Quality
Value
I am not usually given to awarding five stars for every aspect of the customer experience but I make an exception in this case. After four months which started with a visit and a period of consideration and time to manufacture, the doors were fitted expertly on Monday to a high standard. You probably don't expect to hear the word 'stunning' applied to garage doors but ours are. Recommend 'Up and Over' without reservation.
Customer in Wiltshire Posted on 05/10/2022 , work completed 03/10/2022
Recommended
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029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.