Endorsed by Which?

Rehome

4.8

126 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Rehome, the Kitchen, Bedroom, Bathroom outlet, is the UK's leading buy/sell platform for pre-installed luxury kitchens and home fitted furniture. We offer a comprehensive and unique sales service, including professional photography, survey and removal/delivery.

Our Which? Trusted Trader removal service was developed to meet the need for professional 'know how' when dismantling a pre-installed kitchen as most builders do not have the necessary skills to safely remove/dismantle . All too often non specialist removal can result in avoidable damage which is rarely comprehensively insured.

Our specialist removal teams cover the whole of the UK and have a wealth of knowledge/expertise to undertake kitchen cabinet and worktop removal including (but not limited to) bespoke fitted kitchens requiring joinery experience, specialist cabinetry including glass doors, all worktop types incl. Stone, Corian, Concrete as well as appliance removal . Your kitchen will be in safe hands.

What we do

  • Kitchen fitters

  • More Services

    • removal
    • disassembly of kitchens
    • dismantle

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
126 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Fantastic Removal
Customer Service
Quality
Value
The removal team were fantastic - tidy, quick, efficient and friendly. I’m hoping we won’t have to change our kitchen for again but if we do I’d definitely use them for the dismantle.
Customer in Leicestershire Posted on 15/03/2021 , work completed 11/03/2021
The trader replied (on 18/03/2021)
This is fabulous. Thank you for leaving your review. I am delighted we have exceeded expectations and you are happy to recommend us. Warm regards Helen Lord, UKE Founder
Efficient and Thorough
Customer Service
Quality
Value
The team of 3 were in and out in 2 hours when dismantling the kitchen. The fully fitted kitchen included refrigerator and dishwasher drawers and a huge LaCanche cooker. They were friendly and just did what they were here to do.
Customer in Hertfordshire Posted on 09/03/2021 , work completed 09/03/2021
The trader replied (on 09/04/2021)
Amazing, thank you for your review. I am extremely happy you are delighted with the service we provided for you. Kitchen dismantle is most definitely a specialist service and our team have years of experience and 'know how'. It is great to know that they were efficient and professional - this is so important to us. Thank you again for taking the time to leave your review, this is much appreciated. Warm regards Helen Lord, UKE Founder
Kitchen Dismantle
Customer Service
Quality
Value
The kitchen dismantle team informed us in the morning when they were arriving and worked independently the whole day. They took great care with the units and we felt whoever had bought them should be very happy with their new kitchen.
Customer in Wokingham Posted on 08/03/2021 , work completed 19/02/2021
The trader replied (on 09/04/2021)
Hi there, apologies for my late response! Thank you so much for taking the time to leave your review. I am delighted to report your buyer was extremely happy with their 'new' kitchen. Professional dismantle is a key requirement of our entire service. It is pivitol to customer satisfaction. It is fantastic to know that our team worked diligently in your home. warm regards Helen Lord, UKE Founder
Good service
Customer Service
Quality
Value
Good friendly service from the team. Arrived promptly and tidied up after they’d dismantled the kitchen. But a note of caution - they took some of the appliance fixings in error which we still needed. The company reimbursed for the cost of the replacement but a hassle not needed. And, despite all the pre-visit info, not one mask worn.
Customer in East Sussex Posted on 08/03/2021 , work completed 07/01/2021
The trader replied (on 15/03/2021)
Hi Susan, thank you for leaving your review... I appreciate the comments you have made and have looked into the issues noted. I have seen that a couple of fixing kits for the appliances weren't detached when we dismantled. We fully acknowledge that this was an error made by the dismantle team and one that we rectified as quickly as possible. As this hasn't happened before I have also updated our dismantle procedure as a lessons learnt so this doesn't happen again. Thank you for your patience with this. I was concerned to read your comments re masks not being worn. We have a very strict work instruction re COVID Safety and I have addressed this with the team immediately. As with all our visits, you will have received a COVID briefing when the team arrived. We advise all sellers and none UKE staff to remove themselves from the areas the team are working in as quickly as possible to reduce risk to everyone. Masks are mandatory at all times, however, I can understand when working manually, lifting and moving very heavy items, they are extremely restrictive for the wearer. As I wasn't present, I cannot confirm if this non compliance was for a short period of time or not, however, I have reiterated your concerns and confirmed this is not acceptable for any reason. Thank you for bringing this to my attention. Warm regards Helen Lord, UKE Founder
Hassle free
Customer Service
Quality
Value
Everything was exactly as described would highly recommend. Customer service team were very helpful and never felt like a problem at all.
Customer in Essex Posted on 24/02/2021 , work completed 09/02/2021
The trader replied (on 15/03/2021)
Wonderful, thank you for taking the time to leave your review. I am delighted the dismantle of your kitchen went smoothly and our service met your expectations. I wish you every happiness with your new kitchen. Warm regards Helen Lord, UKE Founder
Expert dismantle!
Customer Service
Quality
Value
We had a team of 3 come and dismantle our large kitchen - they were in and out within 2 hours! Super efficient, tidy and clean. They did a great job.
Customer in Greater London Posted on 23/02/2021 , work completed 08/02/2021
The trader replied (on 15/03/2021)
Brilliant! That's great to know and how we hope every job will go. Because we haven't fitted the kitchen we never quite know how long it is going to take. Some fitters love resin and breaking the seals can take a long time! I am really chuffed you are so happy with the service we have provided and will pass your feedback on the team. Warm regards and thank you, Helen Lord, UKE Founder
Very Professional
Customer Service
Quality
Value
Overall it was a very good service. The team was very good at overcoming challenges around delays through no fault of their own. They were very professional.
Which? Trusted Traders Consumer Posted on 18/02/2021 , work completed 09/02/2020
The trader replied (on 15/03/2021)
Thank you for your feedback. I would love to say that every dismantle is super easy, however, occasionally we do come up against challenges every now and then. The team are super experienced and will always do their best to resolve issues as quickly and professionally as possible. Thank you for your patience and for taking the time to leave this review. It's much appreciated. Warm regards Helen Lord, UKE Founder
Excellent and Fast Service
Customer Service
Quality
Value
I can highly recommend the team who took out our kitchen. They arrived on time, wore masks and brought all their own refreshments. We literally just left them to it. The kitchen was dismantled quickly and carefully with the team taking photos as they went to document that there was no damage. I wouldn’t hesitate to use them again.
Customer in Surrey Posted on 03/02/2021 , work completed 20/01/2021
The trader replied (on 15/03/2021)
Lovely! Thank you for taking time to leave your review. We are extremely grateful! We pride ourselves on doing a professional job and learn from every dismantle we undertake to further improve where possible. I am delighted you chose to use our service and you were happy with the result. Warm regards Helen Lord, UKE Founder.
Professional and efficient service
Customer Service
Quality
Value
The Used Kitchen Exchange dismantle team were fast, professional and efficient. Even though the team were unable to attend on the Friday originally booked because of Covid19 issues they kept me completely in the picture and were able to come on the following Monday. The team worked well together and dismantled our old kitchen in no time at all, they were very careful with the furniture and indeed with the room itself and left it tidy. A great team.
Customer in Cambridgeshire Posted on 28/01/2021 , work completed 11/01/2021
The trader replied (on 15/03/2021)
Thank you for leaving this review and your patience and understanding re the move in dates. The last 12 months have been an incredible challenge for everyone and your flexibility is much appreciated. I am delighted you were happy with our service and thank you for taking the time to write about it. Warm regards Helen Lord UKE Founder
Highly Commended
Customer Service
Quality
Value
This company carried out everything to the letter.The staff were a pleasure to deal with,made everything easy,were on hand to ensure every stage was accomplished on time and left property in good state.It could not be faulted throughout whole procedure.
Customer in Oxfordshire Posted on 26/01/2021 , work completed 26/11/2020
The trader replied (on 15/03/2021)
Thank you for taking the time to leave this outstanding review. Much appreciated! Warm regards Helen Lord, UKE Founder
Professional and courteous team.
Customer Service
Quality
Value
The dismantling team did a great job. They were well-briefed and listened carefully to my concerns and explained themselves very well. The kitchen was dismantled and removed within three hours including sweeping up. The buyer was collecting as they dismantled and the UKE dismantling team worked well with them to ensure things went smoothly.
Customer in Suffolk Posted on 06/01/2021 , work completed 04/01/2021
The trader replied (on 15/03/2021)
Ah, excellent!!! Our Dismantle Manager Neal will always spend extra time if needed to ensure our customers receive the service which is right for them. I am sure you haven't had a kitchen dismantled for re-sale before, so it is natural to have questions. I am delighted everything went smoothly with both the dismantle and collection - great result! Warm regards Helen Lord, UKE Founder
Great and efficient service
Customer Service
Quality
Value
The kitchen dismantle team arrived when they said they would and removed our kitchen quickly. I hadn't completed the checklist before they arrived but they showed great customer service and managed it themselves, which I was incredibly grateful for. They were friendly and just got on with the job with no fuss and minimal disruption. We are very glad we used this service for our old kitchen and would recommend it.
Customer in Buckinghamshire Posted on 26/11/2020 , work completed 23/11/2020
The trader replied (on 15/03/2021)
Great news!! I am delighted we were able to complete the job for you - great team work all round.... We do understand that the access forms are extensive and we are taking steps to simplify these as much as possible to make completion quicker. They are vital, however, to ensure the safety of your family, home and the UKE Team. Thank you for leaving this informative review.. I am sure others will find this really helpful. Warm regards Helen Lord, UKE Founder
Very good work
Customer Service
Quality
Value
The experience of having our kitchen removed by professionals was a good experience and the skill of the team was exceptional. removing granite tops is not the easiest of tasks but these guys made everything look easy, I was most impressed by their skills. It took no time at all to remove everything without any issues.
Customer in Greater Manchester Posted on 13/10/2020 , work completed 28/09/2020
The trader replied (on 15/03/2021)
Ah yes, you are right.. removing stone worktops is extremely difficult. Not only are they exceptionally heavy, we also don't know how they have been attached. Some fitters will use tonnes of silicone and other very little. Sometimes the bond can be stronger than the stone itself. The key to successful removal is patience. I know your buyer was delighted too, so a great result all round. Thank you for taking the time to leave feedback, this will be very useful for other users of our service. Much appreciated. Warm regards Helen Lord, UKE Founder
Fantastic job, quick and efficient
Customer Service
Quality
Value
We received plenty of information in advance including confirmation of time, dismantlers' mobile number, etc. The two guys turned up at 9.30 as scheduled (having already driven up from London) and worked solidly to remove our hand-made wooden kitchen and appliances - including a stone worktop, fridge freezer, cooker, etc. They were so efficient, tidy and pleasant (and very Covid-safe). They finished by 1.30 and the place was left spotless. Highly recommended!
Customer in Merseyside Posted on 05/10/2020 , work completed 28/09/2020
The trader replied (on 15/03/2021)
This is just fabulous! Thank you for your informative and positive review! It is astonishing isn't it to see a kitchen being dismantled... Once the tops are removed, the rest if relatively quick - TBH the team are so experience, they do sometimes make it look really easy! ... I am delighted this all went well and you felt safe with us there. Your buyer is delighted too... Thanks again. Warm regards Helen Lord, UKE Founder
Superb company, amazing kitchens - a pleasure to deal with
Customer Service
Quality
Value
From setting up the appointment to view the kitchen, to purchase, dismantling and delivery the service as been fantastic. The team uninstalling the kitchen were superb. Truly cared about getting the kitchen out undamaged. We are 100% delighted and would recommend the Used kitchen Exchange without hesitation.
Customer in Greater London Posted on 15/09/2020 , work completed 10/09/2020
The trader replied (on 15/03/2021)
Thank you so much for taking the time to leave your review. This has made me smile from ear to ear! Neal and the Team have worked together for a many years now and are extremely experienced. They put so much personal effort into making sure their customers are happy and will be delighted to read your review. Thank you so much for this - its great to hear. Warm regards Helen Lord, UKE Founder
Professional job
Customer Service
Quality
Value
The dismantlers arrived on 06/06/2020 and the crew went otno dismantle the kitchen in less than 2 hours, being very careful to not disturb the floor which we were keeping, they were polite and professional, and happy to assist where necessary. They had a difficult job getting all the appliances and obviously the units out and made no complaints about having to do it even though it made their job harder. I would happliy use them again. Pleased the kitchen has gone to another home and not to a landfill.
Jane, Cheshire Posted on 03/08/2020 , work completed 06/07/2020
The trader replied (on 15/03/2021)
Thank you for leaving your review. We love the fact that what we do helps prevent landfill as well. Our team take pride in what they do and will always do their best to do a great job. It's kind of you to spend time writing this and we really appreciate it. Warm regards Helen Lord, UKE Founder
Used Kitchen Exchange were extremely helpful and guided us through the selling of our kitchen seamlessly.
Customer Service
Quality
Value
Used Kitchen Exchange were extremely helpful to work with and their dismantling team were quick, efficient, clean and professional. We were very satisfied with their work and also with the communication throughout the whole selling process. Thank you!
Customer in Gloucestershire Posted on 22/07/2020 , work completed 13/07/2020
Kitchen removal
Customer Service
Quality
Value
UKE made the removal and sale of my kitchen a straightforward and easy process. The arrived on time with plenty of staff to remove what was a large and heavy kitchen. Very peasant and efficient team removed and safely packed kitchen in about three hours. Wouldn’t hesitate to recommend this company.
Sue Hallett in Norfolk Posted on 22/07/2020 , work completed 07/07/2020
Terrific service
Customer Service
Quality
Value
We decided to replace our kitchen because the 20 year old one was looking a bit tired though fully functional. I want to recycle the kitchen and found UKE online. They sold the kitchen, dismantled it in a morning with no mess, and I was left with a nice little sum. Excellent firm, very professional, good customer service. If you are replacing your kitchen, give them a call.
Customer in Merseyside Posted on 17/03/2020 , work completed 06/03/2020
Kitchen dismantle
Customer Service
Quality
Value
Having sold my kitchen privately, the buyer and I tried between us to find someone to dismantle and transport it. We had various quotes at many different prices, but most of them expected to take around 3 days to dismantle. We used UKE in the end. They were very professional and completed the dismantle in 4 hours, with no breakages and no mess left. The team worked well together and had all the necessary tools and equipment to do a very professional job. They began their dismantle at 1pm, having driven down from Manchester to near London, and the buyer had her kitchen delivered and unpacked by 11.30am the next day! I would definitely use them again and recommend to anyone planning on selling their kitchen.
Customer in Surrey Posted on 24/02/2020 , work completed 19/02/2020
Hassle Free-excellent service
Customer Service
Quality
Value
From start to finish I was kept informed and told exactly what to expect. The office staff, Mark and then Siobhan kept me informed every step of the way. The professional photographer took photos then my kitchen was advertised. Much to my surprise, it was sold very quickly at an excellent price. My kitchen had been very expensive and was still in good condition, so the thought of dumping it seemed wrong. I was so pleased to be told about Used Kitchen Exchange. The team who dismantled my kitchen did so carefully and professionally. I received a phone call from them the evening before and when they were close by. They arrived on time and worked non-stop until the kitchen was out and they were on their way back. They took photos throughout, that they explained to me, were going to be available to the buyer so she could see how the kitchen was dismantled. Yes, Used Kitchen Exchange take quite a large percentage as fees, but it was well worth it and we ended up with quite a sum that would have otherwise been in the skip.
Denise Posted on 20/11/2019 , work completed 18/11/2019
Kitchen Dismantle
Customer Service
Quality
Value
Kitchen Exchange dismantled my kitchen. Three-man team worked well together. Pleasant and polite group of guys. Communicated to me by mobile phone in advance to advise ETA at my house. Began work immediately on site, clearly knew what they were doing and were equipped with appropriate tools. Made clear to me what they were doing and kept full photographic record of each unit they worked on. Careful to minimise any damage to kitchen or walls. Worked diligently for around 2.5 hours and left.
Customer in Darlington Posted on 11/10/2019 , work completed 10/10/2019
The trader replied (on 16/10/2019)
Thank you for the wonderful feedback. Our dismantle team endeavour to communicate with our customers when they will be arriving on site as we don't want people sitting around waiting for our team to arrive. We appreciate our customers have busy lives. Highly skilled at what they do, our teams carry a variety of specialist tools which enable them to remove a kitchen carefully so that it arrives at your purchaser in the best possible condition. Not only do we photograph every unit in your kitchen during dismantle but also again when it is delivered to the purchaser. This is apart of our commitment to protect both our buyers and sellers throughout their journey. Thanks again for your feedback, it's much appreciated. Kind Regards. Rachael Taylor. UKE Operations Manager
Great job
Customer Service
Quality
Value
Keith, Wes & Scott (The A Team) did a first class job yesterday removing my kitchen. They were highly professional, clean & tidy & couldn’t have been more helpful. In addition they removed everything including all granite upstands & splashbacks without breaking. Highly recommended.
Customer in Cheshire West and Chester Posted on 10/10/2019 , work completed 09/10/2019
The trader replied (on 16/10/2019)
Thank you for your review. We like to think that all our dismantle teams are A teams but I know Keith, Wes and Scott have claimed that title for themselves! I'm glad they did such a fantastic job for you. Upstands and splashbacks are extremely difficult to remove without breakages but our teams carry a variety of specialist tools which give them the best possible chance of removing them without damage. I will share your feedback with the team, they really appreciate customer feedback. Thanks again for the recommendation. Kind Regards. Rachael Taylor. UKE Operations Manager
Brilliant Concept
Customer Service
Quality
Value
So glad I found this company online. My old kitchen was in excellent condition, but just not to my taste. UKE professionally photographed, marketed and sold it within a very tight schedule. Admin guys communicated brilliantly throughout the process, via email and telephone. The team sent to dismantle, Jonathan, Kevin, Eugene and Jake, arrived only a couple of days after sale and were friendly, helpful, tidy and very efficient throughout. Admittedly after costs and commissions were taken into account I did not achieve much profit. However the cost of removal to just dump would have been considerable and mores to the point, a travesty. Thank you to all involved and a wish the company continued success!
Customer in Essex Posted on 03/10/2019 , work completed 01/10/2019
The dismantelling service was very efficient - when Used kitchen collects your used kitche they are very reliable, courteous and with no mess or fuss
Customer Service
Quality
Value
Communication with this company is excellent - they are always on the end of the phone without having to wait to automated messages. They always get back to you and are very patient when explaining the process. I would advise anyone thinking of getting a new kitchen to consider what is going to happen to their old one. Often the cupboards are still serviceable - my customer who bought my old kitchen was thrilled to bits with it and I was very happy to know it was going to have a new lease of life and be loved again. The company carefully dismantle everything which can be extremely costly but is covered in the asking price displayed online. We didn't make a lot of money as most of the buying price went to removing it and taking it away. It's a shame to think it could have been smashed up and put in a skip - but now I am helping towards a sustainable Earth by recycling and everyone is a winner. It was well worth it just to have it taken apart and taken away to its new home! Hoping more people will think of using Used Kitchen Exchange which benefits everyone.
Hilary in Merseyside Posted on 18/09/2019 , work completed 02/09/2019