Vantage Windows & Doors Ltd

Vantage are a breath of fresh air in terms of customer service. I contacted them on a Sunday morning when they were closed, and the owner Ernie contacted me with 3 hours the same day, set up an initial visit for the Tuesday morning and I had a detailed written quote about 3 hours later. They don't want you to accept a quote without seeing the quality products in their showroom first and there is no hard sell. Having decided to go ahead, the surveyor came out to remeasure everything, and I had an installation date set up. I received a reminder e.Mail the week beforehand and a call from one of the fitters the night before. The two fitters turned up at 07:45 am and worked tirelessly throughout the day. They covered the whole house in dust sheets and mats and were totally respectful of the house. They tidied and hoovered everything up, took away all the debris including my old blinds at my request. At the end of the installation the fitters talk you through everything, give you some tips on dos and don'ts; for example in the first 24 hours don't wipe any dust settling on the new sills as the sealant is still setting so if you disturb the dust it can stick to the sealant and make it dirty - I would not have thought of that! They also went into my downstairs neighbours back yard and swept up the small amount of inevitable debris created. You pay on completion and the bill was exactly as quoted. Great service. Would highly recommend.

We had 7 windows replaced by this company and cannot express how brilliant our experience has been from beginning to end. The service was very efficient. The fitters were excellent and the quality of the windows and the work carried out by the fitters was exceptional

I had a relatively small job of a kitchen door and window replacement. I had had multiple companies come out to give quotes and I was getting nowhere with each sales rep outdoing the previous one in terms of the time it took to deal with them and the ever exceeding quotes. Most of the quotes were all over the place and some did not even take my needs, wants or budget into consideration whilst still trying to upsell. I then had Vantage recommended to me by a family member who dealt with them a couple of years ago and has been left impressed. Ernie is definitely the face and the backbone of this operation. He has such a big personality and definitely knows how to close a deal. He has been an absolute pleasure to deal with from start to finish, very patient to show different door and window styles, designs and colours etc and answered all the questions, regardless how small or seemingly stupid. The doors and window were fitted perfectly without any issues and didn't even take the two fitters half a day to do it. They were in and out in about 4 hours! They left the place as clean as possible considering the size of the job. I am amazed at how big a difference a nice new door and window makes to the kitchen and will be looking to update some of the rest of the house in the near future! I will definitely be coming back to Vantage Windows and Doors for my future windows and doors needs, as I know that just like me they place a huge value on time and quality!

We replaced a window with French doors and I am one hundred percent happy with the work. At every stage they were helpful, honest, and polite. Ernie helped guide me through the early stages, even suggesting I might be able to get a local tradesmen cheaper ( I couldn't), and the boys that actually did the work were polite, hard working, and did a great job. Very happy and would highly recommend.

We had 10 windows and two doors replaced in two days. From our initial contact with Ernie we were delighted at how committed each member of his support team were. No question was too much, changes made to final choices with no quibble and no upselling or pressure of any kind throughout. From the friendly staff in the showroom to Jed the surveyor we got great guidance and assurance, we came away from every interaction feeling supported and confident that we were making the right choices. A special mention goes out to the fitters David and David who made the whole installation process look easy. Their friendly approach ensured they kept us informed and went above and beyond, fixing any issue that arose which didn’t necessitate them doing. They were the cleanest tradesmen we have had (just make sure you give them coffee :) ). Everyone who passes the house admires the new windows and doors and have even commented on how good David & David were at fitting the windows and doors and we have given out Vantages number already to neighbours. We were delighted to see Ernie win the Which award recently and that he took all his staff to the awards event, showing he cares for his staff. We couldn't recommend Ernie and his company enough.

FANTASTIC! Once again , we are absolutely delighted with Vantage Windows and doors. What a brilliant Job! Davie and David were Really Friendly , Tidy , profesional and the finished job looks amazing. What a difference. Today was the biggest job so Far with 3 bedroom windows, Kitchen, Bathroom and 2 hallway windows being replaced. Thanks to Ernie and team for looking after us and also to the fitters for the hard work all day and into the evening. Highly Recommend as you will not be disappointed. Jamie and Lauren

From first contact to the fitters leaving everything was great. Would really recommend this company.

Recently had every window in my flat replaced by Vantage. Every element of the experience was brilliant, from Ernie coming out to price up and measure the windows, my visit to the showroom to the windows being installed. The fitters were brilliant, so hard working, professional & explained everything clearly to me, keeping me updated on how the job was going. Real value for money too. Highly recommend, can’t fault them.

We used Vantage to replace a window and door. I was delighted with the result. The quality was excellent David and David were great guys, the workmanship was excellent and everything was left spotless. My neighbour recommended Vantage as he had dealt with them and was very pleased with the work they did for him.