W J Richardson Glazing Ltd

We have just had all our windows, doors and porch replaced by this 5* family firm. From start to finish the service provided was excellent and the fitters went out of their way to finish the job to a very high standard meaning no redecoration is needed by us post installation. We liked that their fitters have been with the company for a long time and it showed in their attention to detail. The price was very reasonable too with no hard sell or "special offers"! All in all we would recommend this company without hesitation.

We found W J Richardson Glazing Ltd to be really helpful from quote to fitting. They were always very helpful and professional and honest. The work was started and finished on time and their workmen were friendly but professional. Very good workers and made good and cleared away after themselves. The made the process of having new windows fitted a very easy one and i would thoroughly recommend their services.

We initially had all our back windows and kitchen door replaced by W J Richardson about four years ago, after visiting the shop to view the products. We were a bit apprehensive as in the past we have had some bad experiences with double glazing installations, but after talking to the family run owners we went ahead and could not have been more pleased. In fact, we then had the front door and windows replaced. Again the quality of the install was amazing where the fitters took time and effort to ensure it was a first class finish. The reason I am writing a review now is we had a slight issue with the backdoor handle and after all this time and to our surprise we had an immediate response and visit to rectify the issue. In these times it goes to show there are still companies like WJ Richardson where pride in the level of customer service provided still matters. Would not hesitate to use the company again, or recommend to others considering replacement doors or windows.

Excellent service from start to finish. Lovely polite and professional workmen. The installation was completed without a hitch and the standard of workmanship was excellent. Would definitely recommend this company.

First class service provided right from the initial visit to quote for the work to be done. Expert advice was given when we chose the type and style of glazing for the porch. A second visit was made to ensure the measurements etc were correct. They listened to our hopes for the design and found the right product for the job. Communication during lockdown, which unavoidably delayed the work for health and safety reasons, was excellent. The work was carried out on the day agreed, by friendly and polite craftsmen, and the quality of the workmanship was of the highest. The area was left very clean and tidy. The invoice was exactly as per quotation. The porch looks great and all works really well. Many thanks would not hesitate to recommend!

Second time we have used the company and both times have been successful. Work carried out to a high standard and reliable and friendly service.

Picked from the Which? Trusted Traders list, WJ Richardson Glazing is one of six companies I asked to quote for replacement windows. Their friendly and helpful approach was clear from the start when measuring my windows and explaining how a problem window could be successfully replaced despite a pipe passing through the frame (some companies felt this was going to be difficult). My many questions were answered clearly and patiently when I visited their showroom shop to look at demonstration windows. Their quotation was the clearest I received, with each window priced individually, and a total price very similar to the other companies. There was no sales pressure at any stage and it was a pleasure to deal with WJ Richardson Glazing. Just a few weeks after ordering my new windows were installed with the team taking great care to achieve a very neat finish inside and out despite having to work in bitterly cold weather. All went well, including the difficult parts of the job, and I'm very pleased and impressed with the finished result. I'm very happy to recommend WJ Richardson Glazing.

Excellent customer service. Very courteous, helpful staff. The work undertaken (replacement windows and door) was completed to a very high standard. Replaced a broken tile when the old window was taken out - resolved satisfactorily. Aftercare was offered should the need arise. Use this firm with confidence.

The replacement conservatory was installed in a professional manner by a very experienced team who took a great deal of pride in a job well done. The work was very neat and resulted in a product that we are very pleased with and was done at a competitive price. The team were very helpful and nothing was to much trouble. We have since had the three windows in the front of the house replaced and again we could not fault the workmanship. When the team were giving the windows a final clean they noticed that one window had a blemish inside the sealed unit. This was reported back to the office and a replacement window is on its way. A good aftercare service Once again a very professional job carried out by friendly installers. Two great jobs, thank you.