Great work from beginning to end
We contacted the firm a year after initially getting a quote from them, and were pleased to discover that the quote still stood. The workers arrived promptly, worked nonstop for just over six hours, and left the house looking spotless even though massive quantities of leaf and branch had moved through it. They were friendly throughout. We would not hesitate to recommend them if you need and tree work done.
Customer in Greater London
Posted on 22/11/2023
, work completed 13/11/2023
Recommended
Efficient, professional service with knowledgable prior advice
Semi pollarding huge bay tree in Central London back garden. Friendly team who understood the brief and left tree in nicely expected shape. With work carried out carefully and considered with garden and house passageways left in perfect order after tidying up. 12 October 2023 Highly recomended.
Customer in Greater London
Posted on 18/10/2023
, work completed 12/10/2023
Recommended
Cutting Down Conifer Tree
A large conifer tree in our garden needed to be cut down as its roots were causing disturbance in the next-door garden. it was not a straightforward task as the tree trunk was adjacent to the fence. Liaison with Wassells, obtaining an estimate and agreement over the date went smoothly. Unfortunately on the date due for the task, there was a problem with the team's vehicle. No problem - communication was excellent and another date arranged. The team of two were excellent, helpful and totally professional, especially in leveling the stump down to ground level - no easy task because of the nearby fence. The task was carried out in just over the hour and the area was cleaned up and left as they had found it - minus the tree!! I would recommend Wassells to anyone who has a small or large task.
Customer in Greater London
Posted on 11/10/2023
, work completed 29/09/2023
Recommended
Tall Tree Cutback
The Wassells team are highly professional, personable and reliable. Our much loved backyard tree has been reduced 3 times by Wassells over the past 6 years. On each occasion they've completed the task with great efficiency and attention to detail. They really care about trees and we highly recommend Wassells services.
Customer in Greater London
Posted on 24/09/2023
, work completed 14/09/2023
Recommended
Highly recommended
They removed a small tree and pruned a larger one. The team arrived promptly and did the work very quickly and efficiently. They were very careful not to damage other things in the garden and cleared the refuse away impeccably. They had a very friendly and pleasant attitude. This was at least the third time I've used Wassells and it's always been a good experience.
Customer in Greater London
Posted on 09/09/2023
, work completed 24/08/2023
Recommended
Highly recommended
Speedy and professional service. Two trees greatly reduced and reshaped. Staff friendly and knowledgeable and the clear up exemplary.
Customer in Greater London
Posted on 26/08/2023
, work completed 16/08/2023
Recommended
Professional, efficient & friendly.
Professional, efficient & friendly team. They cut back the crown of our Magnolia Grandiflora just as I wanted it. Did a very good job clearing up afterwards. Would use Wassell’s again.
Customer in Greater London
Posted on 02/06/2023
, work completed 15/05/2023
Recommended
Professional and efficient
Wassells removed a tree that had outgrown its small plot and was overhanging an old wall. They removed it very professionally causing no damage. Everything from the tree had to be taken through a terraced house. They were extremely careful and organised to make sure that no debris was dropped and that the floor was protected. All the people were very pleasant to deal with. We were very impressed and wouldn’t hesitate to recommend them.
Customer in Greater London
Posted on 25/05/2023
, work completed 18/05/2023
Recommended
Great job!
Wassells Arboricultural Services Limited were brilliant from start to finish. They removed a large tree from our back garden very efficiently and were extremely fast and tidy.
Customer in Greater London
Posted on 25/05/2023
, work completed 15/05/2023
Recommended
Attentive Service
I asked Wassells for a quote a while ago about a dead tree, but due to family circumstances I didn't follow up. They proactively got in touch and did the work which turned out to be important. They sorted out the parking and kept me informed throughout the process of tree felling.
Customer in Bristol City
Posted on 23/05/2023
, work completed 12/05/2023
Recommended
Excellent work at very competitive price
The tree fellers did a superb job. Obtained council permission very swiftly, and then carried out the job of felling a cherry tree expertly and neatly. I had previously used them on an even bigger cherry tree, with the same level of service. Excellent work.
Brian in Greater London
Posted on 19/05/2023
, work completed 10/05/2023
Recommended
Tree removal, and cutting back other trees.
The access to the garden is quite challenging, as they had to come through the flat and down the steps into the garden. They were great - took care bringing the wood through the flat, leaving the flat as they found it. They were very approachable and happy to talk about the work, explain what they were doing on the trees to be cut back. This is the second time Wassells have been out, and I will be going back to them next time I need any tree work.
Customer in Greater London
Posted on 28/04/2023
, work completed 06/04/2023
Recommended
Large fruit trees pruned and reduced
The job was completed rapidly and carefully, thoroughly and respectful of the tree's future well being. The garden was left clear and almost stick free - much to my dogs' annoyance!
Customer in Greater London
Posted on 18/01/2023
, work completed 12/01/2023
Recommended
Wapping conifer
Excellent contact with the firm. Excellent and punctual service; a really professional job. Highly recommended. Very fair pricing for the work.
Customer in Greater London
Posted on 18/01/2023
, work completed 12/01/2023
Recommended
Great work on tricky tree
We had a nightmare Sycamore tree in our back garden that spread over 3 neighboring gardens in London, which the Wassells team did an amazing job in pruning. The team worked tirelessly from dawn to dusk and left the garden cleaner than it started. Thank you
Customer in Greater London
Posted on 16/01/2023
, work completed 03/01/2023
Recommended
Well organised and professional
Arrangements for our work were smooth and the workmen who arrived did a great job. They were prompt, helpful, completed the work in good time and left the place in good order. Top job.
David in Greater London
Posted on 16/12/2022
, work completed 06/12/2022
Recommended
Wassells team go beyond line of duty!
I always ask Wassells team to come and reduce my 5 trees every 2 - 3 years. I cannot speak too highly of their exceptional service. Such a pleasant team, very helpful, knowledgable and they always do an excellent job, sometimes going beyond their line of duty. Professional and trusted arborists are hard to find in London. Andrew obviously loves trees, gives helpful advice when needed and he now feels almost like a family friend. I am a most appreciative customer. Thank you!
Customer in Greater London
Posted on 16/12/2022
, work completed 06/12/2022
Recommended
Excellent work as ever
As ever Wassells have given us excellent service in our autumn pollarding and other tree maintenance and replacement work, from the initial annual review of the tree stock through handling all the administrative details and carrying out the actual work on time and to a high quality
Customer in Greater London
Posted on 12/12/2022
, work completed 30/11/2022
Recommended
A great team of skilled workmen
A large sycamore tree blew down in a storm about a month ago. Wessells was recommended to me by my daughter who used them recently to remove a dying apple tree. I contacted Andrew Wassell and he requested pictures of the tree (plus another that I wished to cut down by a third). Andrew provided an estimate based on my rather inaccurate measurements and advised that he could not undertake the work until the beginning of December. This I accepted. Nearly two weeks early Andrew phoned to say he had a slot on 21 November. This I accepted. The team were with us around 8.20am. 4 men - very polite, friendly and efficient. They removed the tree and all the debris, cleaned up and took all the fallen leaves, branches and dead wood that had come off the tree and left the garden area as tidy as it could be in the circumstances. All this in around 5 hours. They advised me that they had spoken with Andrew and I would not be charged as much as the estimate. I needed to chase Andrew for the bill and when it came it was indeed less than that quoted. This really was the 'icing on the cake'. They are a super bunch of guys to have working in your garden and I would recommend them unreservedly. I will certainly use them again without hesitation.
Customer in Greater London
Posted on 28/11/2022
, work completed 21/11/2022
Recommended
First Class Work by a very hard working team of 4
It was the first time I had used Wassells for the cutting of a 230 year plus 20m Oak Tree The team arrived promptly around 7.45am and finished around 6pm. They worked very hard and did an excellent job making the tree the best it has ever looked in all my decades of maintaining this oak 2022 is a new landmark of reducing and shaping this tree to perfection Can highly recommend Wassells and the excellent staff they sent to do this work
Customer in Greater London
Posted on 21/09/2022
, work completed 16/09/2022
Recommended
Leylandii tree reduction
No problems experienced, and my neighbours were complimentary as to the politeness and respect shown by the crew during the process!
Customer in Greater London
Posted on 11/08/2022
, work completed 22/08/2001
Recommended
Sycamore removal - good job
Wassalls managed the process of having a large sycamore removed from the back of my garden that was damaging a party wall excellently. Paperwork and permissions dealt with swiftly. Team arrived promptly and completed the job within the day. Reasonable price. Would highly recommend.
Customer in Greater London
Posted on 25/07/2022
, work completed 12/07/2022
Recommended
Amazing service
Cannot recommend Wassells highly enough. They responded promptly to my initial enquiry and gave a reasonable quote. On the day the guys who did the work were very polite and friendly. They did the tree cutting exactly how I wanted and took a lot of trouble to clear up afterwards. Brilliant service.
Helen in Greater London
Posted on 18/07/2022
, work completed 27/06/2022
Recommended
Great work
Having used Wassells a few times previously for larger projects, we invited them to provide a tree survey for insurance purposes. Very happy with their reliable service as usual.
Customer in Greater London
Posted on 01/07/2022
, work completed 22/06/2022
Recommended
It was well done
We had Andrew round to look at the trees, and he was very helpful. After lengthy planning permission, the crew turned up on time and we very good about asking me about the trimming. Would certainly recommend them.
Customer in Greater London
Posted on 20/06/2022
, work completed 31/05/2022
Recommended
Top service
Palm tree removed. Great communication about the job from the start. On the day, team arrived in good time with equipment ready to start at 8am. Work done quickly and efficiently by cheery people. Highly recommended.
Customer in Greater London
Posted on 07/06/2022
, work completed 01/06/2022
Recommended
Highly recommended
I needed to have a bay tree removed - Insurer's instructions - and also wanted my forsythia trimmed back.I was very impressed with their service beforehand and on the day. Everything was explained well, and on the day they were here right on time and worked through the job very efficiently and quickly. I also thought that the pricing was competitive. In all my dealings they team were polite friendly and professional. I would highly recommend them.
Oliver in Greater London
Posted on 06/06/2022
, work completed 23/05/2022
Recommended
Great job
Turned up on time, were polite professional, and did a good job. Very happy with the service, would wholeheartedly recommend.
Customer in Greater London
Posted on 07/04/2022
, work completed 01/04/2022
Recommended
Tree-mendous
We have had our oak tree pollarded by Andrew and his team three times now and they never disappoint. They came to the site early and were ready to go at eight am as they promised. They protected our flooring as they had to go through the house to get to the garden and cleared up any mess afterwards. The tree was given a blade one cut, keeping the crown in check. They said they would be finished within four hours and were true to their word even bringing in two other team members to ensure they were done by midday. We are very happy with the service we have received and would happily recommend the Wassells to anyone that needs a professional service.
James in Greater London
Posted on 03/04/2022
, work completed 25/03/2022
Recommended
Made a difficult job look easy!
A wisteria was out of control, climbing up a drainpipe to the roof. Communication with Richard beforehand was straightforward; he was helpful and explained clearly how to get the job done. The outcome of the work was better than I expected, and the price ended up being lower than the initial quote! Excellent service, highly recommended.
Customer in Oxfordshire
Posted on 25/03/2022
, work completed 14/03/2022
Recommended
great work, happy with the outcome ++
highly recommended, great work and communication. used Wassells for a sycamore tree pruning in London and will definitely use again, thanks
Customer in Greater London
Posted on 18/02/2022
, work completed 07/02/2022
Recommended
Excellent and prompt service.
Wassells have pruned one of our trees and fitted anti pigeon spikes. The work was done extremely promptly and efficiently and within the agreed budget. We were very happy with their service.
George in Greater London
Posted on 23/01/2022
, work completed 11/01/2022
Recommended
Trustworthy tree work
Having rejected a very high and dodgy quote for work on the Himalayan birch in my back garden by a company who had left a business card through my letterbox, I was fortunate to be recommended Wassells by a friend. I was very reassured by the professionalism of the tree surgeon who attended to assess the work and give me an estimate. I was also really pleased that the company was prepared to reduce the crown because the last well-established arboricultural company to work on the tree had refused to deal with the crown. The work was undertaken a fortnight ago by an extremely efficient tree surgeon with every safety consideration assisted by a pleasant team who cleared away all the debris and dealt most politely with a difficult neighbour.
Customer in Greater London
Posted on 10/12/2021
, work completed 26/11/2021
Recommended
Very good service
Wassells team are really nice and get on with the job with zero hassle. Andrew is really helpful in terms of advising on how best to look after your trees, and his team were quick, efficient and very cheerful and helpful. Much appreciated.
Customer in Greater London
Posted on 22/10/2021
, work completed 06/10/2021
Recommended
Pruning of a big ash tree and ivy tree.
Both works done very nicely just like previous work carried out 3 years ago. Checking of preference about how much pruning needed etc. Left the garden clean and tidy very happy with their service.
Customer in Greater London
Posted on 17/10/2021
, work completed 05/10/2021
Recommended
Excellent Service and Completed Work Satisfactorily
Wassells provided a very professional service from their initial visit to discuss requirements and provide an estimate for works, to obtaining permissions required from local authority and arranging a mutually convenient time to carry out all works to our satisfaction and for a reasonable price. Thank you to all the team and we will surely use Wassells again in the near future. Highly recommended.
Customer in Greater London
Posted on 14/09/2021
, work completed 14/09/2021
Recommended
Tree pruning
Wassells provided a really excellent service-they were quick to come round and provide a quote for two large trees that needed some major pruning, booked a time within a week and the two guys who came on the day were super helpful, very professional, had clear instructions from the quote about trying to maintain as much privacy when cutting back, discussed our requirements, showed good knowledge of the trees and the fact that the magnolia might be sensitive to extreme pruning, started work on time and communicated all the way through to make sure that they didn't take too much off and tidied up inside and outside at the end. A really good experience and good value.
Customer in Greater London
Posted on 12/08/2021
, work completed 05/08/2021
Recommended
Great job
We were really impressed with this company. They arrived on the due date and on time, they completed the work in the time they gave, but more importantly, they tidied everything up, very professional would highly recommend them.
Customer in Greater London
Posted on 11/08/2021
, work completed 04/08/2021
Recommended
Professional and understanding
Wassells always respond to calls and emails with caring professional advice, only removing trees when completely necessary. The guys that carried out the pruning were careful not to trample all over our flower beds and checked with us as they worked that it was what we wanted. 10/10
Customer in Greater London
Posted on 03/08/2021
, work completed 20/07/2021
Recommended
Very Professional Service for Tree Removal
Richard from Wassells provided an exceptionally helpful and professional service to remove a large number of trees from the back gardens of two of our clients properties. They had Tree Protection Orders (TPO's) against them but the roots were potentially causing damage to a neighbouring property and so Richard was able to help by making a planning application to the council on our clients behalf that was necessary to have them removed and then followed through with chopping them down two months later. We are very grateful for your help Richard and will certainly recommend you to other clients in future. Best wishes.
Joe in Greater London
Posted on 02/08/2021
, work completed 21/07/2021
Recommended
Careful, Knowledgeable and Skillful
Wassells took on all the admin associated with a TPO and trimmed and crown-lifted a vast bay. They were efficient, helpful, tidy, and careful. My garden was left completely intact despite the branches raining down. I would recommend without hesitation.
Clare in Greater London
Posted on 20/07/2021
, work completed 12/07/2021
Recommended
Excellent tree surgeons
Wassells were recommended by relatives and estimated for the work two or three months ago. They had to apply to Camden for permission to thin and reduce a very large ash tree in our small back garden. We have no side access so all the wood needed to be carried through the house. The team who completed the work were efficient careful and considerate. The tree looks so much better and there was no damage to our garden. They tidied up well. I would highly recommend them. Not the cheapest but very professional and they know how to prune trees.
Susan in Greater London
Posted on 12/07/2021
, work completed 24/06/2021
Recommended
Highly Recommended
Professional, efficient and outstanding job. Really knew what they were doing! Polite and helpful team of workers. So pleased with the results. Thank you Andrew and Team.
Esther in Greater London
Posted on 17/06/2021
, work completed 09/06/2021
Recommended
Arboricultural advice
Efficient and prompt as usual. We needed advice on how minor works in the gardens would affect tree roots.
Peter in Hertfordshire
Posted on 08/06/2021
, work completed 26/05/2021
Recommended
Tree work/maintenance
As always, reliable, knowledgeable, and competent. A delight to work with Wassells. Highly recommend them.
Jane in Greater London
Posted on 07/05/2021
, work completed 27/04/2021
Recommended
Recommended
Two young men came to trim the large elderberry tree, remove a dead conifer and remove another elderberry tree. They came on time, spreadsheets in the house, so they wouldn't get the carpet dirty, did the job in about 2 hours, cleaned up all the branches and leaves, and were cheerful in the process. That's the way to do it. The big tree was properly shaped and looks really good now. I'm very happy with this service.
Customer in Greater London
Posted on 13/04/2021
, work completed 01/04/2021
Recommended
Nice guys, quick booking on a cancellation
Removed a stump in a front garden and moved some slabs to get to roots. Very quick to respond to emails. So quick that they in fact turned up before I’d 100% confirmed the time (they fitted my job in after a cancellation). Helpful guys doing the job. Clear and worked hard. Would recommend!
Max in Greater London
Posted on 12/04/2021
, work completed 06/04/2021
Recommended
Cutting trees in the back garden - only access through the flat
I would highly recommend Wassel's - they were quick to do the assessment, and appreciated the completely overgrown garden. The work was quite a challenge as all the wood has to come up the stairs from the garden and out through the flat. They were prompt, professional and pleasant, cut the trees cut back and removed all the waste without causing any damage. I will definitely use them next time I need any tree work.
Mary in Greater London
Posted on 31/03/2021
, work completed 15/03/2021
Recommended
Experienced team - great work
I have used Wassells for many years and am always pleased with their work. They are very knowledgeable and carry out the work efficiently and with care. They adhere to their estimates and will follow up if there are any issues. Highly recommended.
Customer in Greater London
Posted on 20/02/2021
, work completed 14/01/2021
Recommended
Tree felling
The guys turned up just after 8 and removed two trees and left the garden and drive totally clean of debris. Fast and efficient with a no nonsense attitude.
Customer in Hertfordshire
Posted on 19/02/2021
, work completed 05/01/2021
Recommended
Wassells’ team removed a large spikey palm tree from the back garden in cold rainy weather. They assessed the work carefully beforehand,
Wassell’s removed large spikey palm tree from back garden in cold rainy conditions. They assessed the work involved at outset, laid waterproof sheeting through stairways to front door and carefully removed the tree branches and trunk in sections. They worked well as a team, kept us informed about progress throughout. They swept up at the end. The estimate given was the price we paid for the job- can’t rate them highly enough, courteous fair and very reliable .
Jennet in Islington
Posted on 20/12/2020
, work completed 03/12/2020
Recommended
Reliable and a delight to work with
Wessells made all the applications to Westminster City Council on our behalf. The work was carried out safely and efficiently. Highly recommend this company.
Customer in Greater London
Posted on 17/12/2020
, work completed 16/12/2020
Recommended
We would use Wassells again
The team were very professional and polite, consulted with me on exactly how much we wanted the trees reduced by, seemed very knowledgeable and cleaned up the area before they left. Not cheap, but you get what you pay for.
Customer in Greater London
Posted on 15/12/2020
, work completed 09/12/2020
Recommended
Excellent job
Punctual. The tree work was carried out exactly as I had requested, speedily and efficiently. The team tidied up and removed all traces of their cutting.
Customer in Greater London
Posted on 14/12/2020
, work completed 01/12/2020
Recommended
Hard pruning of 4 Apple trees
A team of 3 men arrived promptly on site at our school allotment plot at Highgate Allotments. The work was to carry out hard pruning of 4 very old Apple trees. One person did the climbing and cutting, and lowered the branches to his team mates below, who carried them carefully down the path, taking special care not to knock into the greenhouse along the way, and then down to the chipping machine which munched happily through all that was fed into it. There was a lot of wood! They did this on each of the trees and were tidy and efficient in their work manner, cleaning up as they went along and also at the end. We asked if the wood chips could be taken to the school playground on the adjacent street to be used as a mulch. The team were happy to oblige and were careful and considerate of staff and children that were in the playground at the time. They waited patiently until it was safe to manoeuvre the vehicle. I have no hesitation in recommending Wassells for tree work. I have also used their services for tree work in domestic gardens in the past. They take pride in their work and the pricing is fair and competitive.
Customer in Greater London
Posted on 21/10/2020
, work completed 12/10/2020
Recommended
Professional team great job
Wassells pollarded a huge Ash tree for us in our back garden. All if it had to come through the house and it was the first wet day we had had in months. They kept the place clean and did a great job. highly recommended.
Customer in Greater London
Posted on 19/10/2020
, work completed 19/08/2020
Recommended
Tree pruning
Once again, Wassells' friendly and efficient operatives carried out pruning of some very tall trees within a restricted space in our rear garden on time, on budget and in a very professional manner - despite heavy rain and high winds.
Customer in Greater London
Posted on 19/10/2020
, work completed 01/10/2020
Recommended
What a transformation!
Wassells did an excellent job removing a large (40' plus) cypress tree from our back garden. What was a dark area where nothing grew has now been transformed and we can see the sky! 3 men turned up on the date and time when they said they would and set to work straightaway. One guy got up the tree to do the trimming and the others cleared up and fed the grinder parked out front. As the branches fell they were guided so they didn't drop onto the garden - or next door's garden! All the debris was hoovered up at the end. You wouldn't know they'd been it was so tidy. We opted to keep some of the sawn trunk - all around 1 metre diameter. These make a lovely decorative feature in our front and rear gardens. Wassells did a first rate job for a reasonable price and we have no hesitation in recommending them.
Customer in Greater London
Posted on 08/01/2019
, work completed 20/12/2018
Recommended