Endorsed by Which?

WE Softeners Limited

5.0

3 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–12:00
  • Sunday - Closed

About

We have 60 year's of experience softening water in the West of England. A true family business started in 1965 by John Hodges. John began installing water softeners in farms, then moved on to domestic properties.

Courtney, John’s son, with his wife Lyn, son Paul and daughter Tracy, along with her partner Bart, joined the business as it expanded.

W.E. Softeners, also known as West of England Water Softeners, supply and install a range of water softeners including the popular, non-electric, twin cylinder, block salt, water softener. We also service and repair many makes and models.

We also install drinking water systems and Quooker boiling water taps, and stock accessories.

We’re an authorised dealer for Kinetico and Harvey Water Softeners. All works is carried out by our own, trained W.E. Softener engineers.

We sell quality, competitively priced block, curve and tablet salt for all makes and models for collection from our store. Local delivery can be arranged at extra cost.

What we do

  • Plumbers

    • Water softener installation and maintenance
  • More Services

    • drinking water systems
    • quookers

Customer reviews

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5.0
3 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Endorsement Reference
Customer Service
Quality
Value
We already had a water softener that had been installed by WE Softeners when we moved into our house. WE Softeners came up on the list of approved installers when we started looking to have a Quooker tap installed. They initially came out to survey where we wanted the Quooker installed and were very thorough when explaining the options. Due to space limitations, they thought they may have to move things around to fit the boiling water tank and the Cube in the right place. When the engineer came out to install the Quooker system, he managed to get everything installed without moving anything else which meant we gained a whole cupboard. The installation was completed in a few hours and we were given a "tour" of the system. All in all, we were really happy with the service that WE Softeners gave us. Great communication, everything was done cleanly, and there was no drama when they had to think on their feet to give us the best solution. Shortly after the installation, we received a call to make sure we were happy with everything. I'd definitely be happy to recommend WE Softeners.
Which? Trusted Traders Consumer Posted on 01/07/2025 , work completed 28/05/2025
Endorsement Reference
Customer Service
Quality
Value
I had a water softener fitted and we have this serviced/changed every 6 months We were very happy with the work. We have used WE Softeners for years, the price is competitive too.
Which? Trusted Traders Consumer Posted on 01/07/2025 , work completed 07/05/2025
Endorsement Reference
Customer Service
Quality
Value
Great experience! The engineer was super helpful and explained everything clearly. We are very happy with the product. We now have soft water. Everyone was really pleasant to deal with and went the extra mile for us.
Which? Trusted Traders Consumer Posted on 01/07/2025 , work completed 01/05/2025