Very good service - highly recommended
We have used Wembley Windows twice in the last 4 months to replace windows and french doors. Both times their quotes were very good value. Installation was prompt, very professional and impressive quality. There were one or two very small niggles - but these were dealt with very quickly at no extra cost to us. Highly recommended.
aevans
Posted on 03/04/2017
, work completed 03/04/2017
Recommended
Prompt & professional
Arrived on time, installed a quite complex set of windows and door in good time, cleaned up completely. Were quiet (I live in a block of flats) and efficient. I was very pleased with the result.
D.C., London
Posted on 12/05/2017
, work completed 12/05/2017
Recommended
As good as is possible.
From start to finish of replacing our window, the job was handled efficiently, cleanly, and with cheerful, can-do attitude. Absolutely no hesitation in recommending.
Roger, London
Posted on 13/06/2017
, work completed 13/06/2017
Recommended
Excellent windows
I ordered three windows. They came in on time, installers were amazing. A little hiccup resolved the same day. I would highly recommend.
Jody, London
Posted on 28/07/2017
, work completed 28/07/2017
Recommended
Prompt & efficient
I received quotes from two national double glazing companies, but my experience with Wembley Windows was pleasant from the first call to the installation, there was no fluff and time wasting presentations. The installation team was friendly, efficient, professional and courteous. I would definitely use Wembley Windows again!
Yolanda, London
Posted on 18/09/2017
, work completed 18/09/2017
Recommended
Renew window replacement.
Absolutely recommend. Excellent service and quality of material.
Diana, London
Posted on 05/10/2017
, work completed 05/10/2017
Recommended
Not a great experience in the end
Wrong window spec installed, originally sales rep admitted to his error. However, after two months of chasing - manager claims no mistake even though the signed contract proves otherwise. Manager is only willing to replace the window again which I do not want to go through such hassle. Prefer the small gesture of some compensation which manager will not ascertain whatsoever. Personally they are not trustworthy - therefore, would not recommend let along ever use again.
AAGNDS
Posted on 09/10/2017
, work completed 09/10/2017
Composite door and windows
Excellent service, would definitely recommend. The builders worked hard from start to finish and were prepared to 'go the extra mile' to ensure the job was done well (the door in particular was not easy to install). They even worked late into the evening to get everything done in one day, cleaned up afterwards and took all the rubbish away. Courteous and polite with a real 'can-do' approach. Great value for money too.
Jeremy
Posted on 13/10/2017
, work completed 13/10/2017
Recommended
Very satisfactory job, completed promptly.
Two pairs of double glazed French windows,each with side window panels, on the ground and first floors, in "wood effect" white uPVC, replaced (rotting) timber framed, single glazed, French windows.
Richard BH, .
Posted on 18/10/2017
, work completed 18/10/2017
Recommended
Professional work & great result
Very impressed with Wembley Windows. Every contact was polite and always on time. Work done is incredibly neat & tidy and looks wonderful. Care has been take over the finish. The end result is wonderful, acoustic secondary glazing blocks, almost all traffic noise.
Daniel, London
Posted on 20/10/2017
, work completed 20/10/2017
Recommended
Professional, brilliant job
Scored high marks re: quality & customer service. Very pleasant team, considerate & careful re house contents, efficient & making it easy to renew all windows without stress.
Stella, London
Posted on 03/11/2017
, work completed 03/11/2017
Recommended
Excellent Job
We have been very impressed by Wembley Windows, their product & workmanship. I will probably use them again.
Which? Trusted Traders Consumer
Posted on 03/11/2017
, work completed 03/11/2017
Recommended
Brilliant job
They have done a brilliant job. They were here for 3 days and were pleasant and friendly and left the house spotless. We would highly recommend them.
Sara, London
Posted on 06/11/2017
, work completed 06/11/2017
Recommended
Excellent service!
I would totally recommend Wembley Windows. From their first class consultant at the start of the job who was incredible patient, knowledgeable and courteous to the expert fitter, who completed the job very neatly and efficiently. I was overall really happy with the aesthetics of the finished look which needed to match neighbours existing windows.
Rod, London
Posted on 07/11/2017
, work completed 07/11/2017
Recommended
consumer satisfaction
A very responsive company, good, and prompt communication with friendly members of staff. Highly recommended
saintaugustine grahame park, colindale, .
Posted on 01/12/2017
, work completed 01/12/2017
Recommended
My review
No comment needed. Top ratings.
Maurice, London
Posted on 13/12/2017
, work completed 13/12/2017
Recommended
Excellent
Excellent service and workmanship. Everything was covered and left clean and neat. Finish was very clean. Very happy.
Ann, London
Posted on 02/02/2018
, work completed 02/02/2018
Recommended
My review
Robert, London
Posted on 08/02/2018
, work completed 08/02/2018
Recommended
Excellent job.
Arrived on time, friendly, professional and courteous. They did an excellent job, very neat finish, tidy workmen. Would give them work in the future and recommend to friends.
Therese, Middlesex
Posted on 22/02/2018
, work completed 22/02/2018
Recommended
Hard working and professional
I had new double glazed windows and doors fitted by Wembley Windows and I was extremely pleased with the job. The price was a very competitive price and the window fitters were very hardworking and professional, a credit to the company. Well done.
Michael, London
Posted on 15/05/2018
, work completed 15/05/2018
Recommended
Recommended
I have dealt with Wembley Windows on several occasions and have always found them to be efficient and the quality of their work is very good. They replaced four windows and two doors to the ground floor rear of a garden flat.
Helen Sinclair, .
Posted on 14/06/2018
, work completed 14/06/2018
Recommended
Replacing bedroom bay windows.
Professional, tidy and efficient service. It was no problem to work from home while the job was completed.
Customer in Greater London
Posted on 12/06/2019
, work completed 12/06/2019
Recommended
Replacement kitchen and bathroom windows
Highly recommended! Overall excellent: good communication, competitive pricing, courteous and extremely efficient workmen; on arrival for installation, laid film-protection on carpets, covered necessary surfaces to prevent dust, removed old windows & frames, first-class installation of all required parts, cleaned up and left. What more could you want?
Customer in Greater London
Posted on 14/06/2019
, work completed 11/06/2019
Recommended
Excellent service and quality
Wembley Windows was recommended to me by a friend. I had Aluminium double glazing for the front and side. A survey was arranged within a couple of days. Following my order my windows were fitted 4 weeks later. The service I received from Wembley Windows was outstanding, no hard selling just 100% customer care. The quality is amazing and they look spectacular, a total transformation of my home. The fitters were polite, clean and totally trustworthy. They worked hard to get the job done with few brakes. I would 100% recommend Wembley Windows for its outstanding quality and workmanship.
Customer in Greater London
Posted on 05/07/2019
(Reviewer did not use service)
Recommended
Excellent service and attention to detail
We had used Wembley Windows in the past to fit double glazing and a front porch, so we felt confident to use them this time on our extension windows and French doors. We are delighted with the result and can highly recommend the company and especially the two installers who did a great job, giving a high quality finish. Everything was left clean and tidy.
Customer in Greater London
Posted on 31/07/2019
, work completed 25/07/2019
Recommended
Excellent
We decided to have a conservatory built & selected Wembley Windows. Extremely impressed with the quality of workmanship & professionalism of everyone involved. After everyday they left the site as clean & tidy as possible. Minor problems that did arise were sorted out as soon as possible. They kept to budget and schedule, were friendly & polite at all times. We have no hesitation in recommending them.
James Jarvis, Central Bedfordshire
Posted on 23/08/2019
, work completed 22/08/2019
Recommended
Replacement Windows - Excellent Service
We needed all our very old uPVC windows replaced and contacted Wembley Windows after our neighbour recommended them. From start to finish their service was excellent. Unlike previous quotes we'd had from the big brand companies there was no hard sell and the price was very competitive. The fitters were on time, professional and very efficient. For a 2 and a half day job, they worked really hard to get the job done in 1 and a half and when finished left everything clean and tidy. They even took the time to sort out our clunky back door which now opens and closes smoothly! Highly recommended.
Customer in Greater London
Posted on 19/09/2019
, work completed 10/09/2019
Recommended
Reliable, prompt and professional.
A very friendly, efficient and responsive service. Complete replacement of all windows of the flat. Clean and tidy operation. Punctual and helpful.
Ali, London
Posted on 21/10/2019
, work completed 21/10/2019
Recommended
Highly recommended
We needed to replace an external wooden door and side panel of a basement property and spoke to five different companies. Wembley Windows was excellent from the first phone call, to emails, quote (competitive pricing), site survey and door installation. From beginning to end communication was very good as was customer service. The new UPVC door was installed within a month of quote approval, and the quality of the door and their workmanship are excellent. The fitters were punctual, professional, tidy and clean. Our tenant is very happy with the new door and we are happy to have found an outstanding company!
C. Shaw, Deville Homes
Posted on 01/11/2019
, work completed 31/10/2019
Recommended
Nice windows: poor customer service!
I asked what I needed to do before installation. 'Nothing'. Acrid dust everywhere; carpet stained from dust; furniture not put back; mortar left behind the radiator; no one to show me how the windows work; poor plastering; implication that the place was dusty before they came and a refusal to pay for cleaning. I spent the morning re-steaming carpets to try to get stains out, almost two months on.
Customer in Greater London
Posted on 09/02/2020
(Reviewer did not use service)
Swift good job, highly recommended
WW completed to replace with a new patio windows within a day. What is remarkable was not only the highly quality of the work and the windows but also they did not leave any mess. I witness they cleared the area around the outdoor bins before they left.
Customer in Greater London
Posted on 03/03/2020
, work completed 17/01/2020
Recommended
Excellent from start to finish
I discovered Wembley Windows through Which and chose them because they had good reviews and they're local to us. We'd needed new front windows for over a decade and were nervous about taking the plunge. Stewart who came round to give a quote was very nice, very clear and very quick and the quote was in line with what we expected. Exactly two months after measuring up, a team of two arrived early in the morning. After laying floor protection throughout, the old windows were out within half an hour. The new windows were installed and sealed and our home left clean after seven hours. They did a fantastic job. We replaced rotting wooden sash windows with UPVC sash windows. I used to turn my nose up at plastic, but they are the business, no question. They look elegant and modern and they won't rot. They also have a tilting mechanism so they're easy to clean from the inside. Bravo Wembley Windows - absolutely brilliant.
Customer in Greater London
Posted on 05/02/2022
, work completed 14/12/2021
Recommended
Reasonable price and a good job done
Easy to deal with and a good window installation done on time and by very helpful fitters who cleaned up well afterwards.
Customer in Greater London
Posted on 09/03/2023
, work completed 08/03/2023
Recommended
Wembley Windows
Wembley Windows took out the old windows and installed two new windows. The technician worked quietly and tidied up any mess as he worked. I was very satisfied with the new windows which were exactly as I had agreed from meeting sales person. They did the installation a lot sooner than I had expected, which was good for me. I would definitely recommend them.
Customer in North London
Posted on 17/03/2023
, work completed 16/03/2023
Recommended
Beautiful windows, outstanding service.
Engaged Wembley Windows after a personal recommendation. Highly professional and expert replacement of a full set of huge box sash windows. There was a genuine interest in the project and the overall approach made us feel confident in the ability of this company to do this very significant job for us. We are delighted with the outcome, as well as the customer service, and would highly recommend this company.
Customer in Greater London
Posted on 05/07/2023
, work completed 04/07/2023
Recommended
Good quality work. Communication and follow up not good
The initial response time to a query and coming to do the measurements was very good - quick and efficient. The follow up for arranging installation was terrible once the initial deposit had been paid. Seems like there was a breakdown in communications where my order lacked any kind of follow up for arranging an installation date. If I hadn't followed up with an email myself then I doubt the installation would have happened at all. Product and installation itself was good
Customer in Greater London
Posted on 03/10/2023
, work completed 29/09/2023
I love my new windows!
I'm so pleased that I used Wembley Windows. They gave great service from start to finish. Stewart, who gave me the quote was very polite and helpful. I had three windows replaced and they are beautiful. The workers were quick, efficient and very tidy. I'll certainly use Wembley Windows again and recommend them to friends and family. The price was extremely reasonable too.
Customer in Greater London
Posted on 24/10/2023
, work completed 23/10/2023
Recommended
Replaced old metal window
I have just replaced this window with upvc after 20years living here. I was very nervous about changing it because of scaffolding and living in conservation area. The guys were very good and it took about 3 hours to do. I am very pleased because it will be a lot warmer in my home. Definitely recommend
Customer in Greater London
Posted on 15/12/2023
(Reviewer did not use service)
Recommended
replacing two double-glazed windows
The work was carried out quickly, efficiently and in a very friendly manner from the start to the finish. The initial visit from Richard to estimate the job and then ensure it was carried out as quickly as possible set a high standard that was continued by the surveyor and by the installer, who arrived punctually (if anything, slightly early) and completed the job single-handed in about 3 hours. Warm thanks to you all.
Customer in Greater London
Posted on 24/04/2024
, work completed 24/04/2018
Recommended
Porch door installation.
We were quoted a fair price by Peter Jackson who came to assess the job. He was very friendly and professional and we were happy to go ahead as discussed. There was an initial hitch with the measurements, but this was quickly resolved by 'Mark' who re-measured and we were then given a new date for installation. We needed some advice about door handles and glass panels and spoke to 'Andy' in the office who was also very accommodating. The installation process was carried out by 'Cosmin' who is a true craftsman and we were delighted with the finished result. We would highly recommend Wembley Windows. They are a trustworthy company with very high standards of service which in this day and age is very hard to find and all the staff we encountered were very friendly and professional.
Customer in Greater London
Posted on 03/05/2024
, work completed 01/05/2024
Recommended
Replacement double glazing
Very pleased with the entire process, from initial visit, quote to installation. Wembley Windows were easy to deal with and very helpful. We would be very happy to use them again in future.
Customer in Greater London
Posted on 09/05/2024
, work completed 22/04/2024
Recommended
Complete replacement of all windows in an owned and rented flat
Very good to transact with on all levels, price, design, delivery, quality and fitting out. Fair on price, good design, decent quality, good attention to detail. No delays, no problems. Seamless and worry free transaction and process. No complaints at all and I and my tenant are both happy with the finished product. Would unhesitatingly recommend Wembley Windows and their team.
Customer in Hertfordshire
Posted on 01/07/2024
, work completed 28/06/2024
Recommended
New Window Installation
Instructed Wembley Windows to install new windows in the property. They were very efficient, kept me updated throughout the process from start to finish, very professional. The quality of the workmanship was excellent, new windows look great. Good price for a great job done Nice bunch of guys especially Stuart & Jason Would recommend them.
Customer in Greater London
Posted on 24/07/2024
, work completed 26/06/2024
Recommended
Casement / Twist and Turn UPVC windows
I had 5 windows installed, all went smoothly until the last bay which a miscommunication made fairly tricky but in fairness to the WW team they took the time to discuss options in detail and put in the effort to resolve the issue. I was very happy with the end result and they did a great job!
Customer in Greater London
Posted on 13/09/2024
, work completed 11/09/2024
Recommended
Super heritage double glazed aluminium back door
Wembley Windows have been really helpful and pleasant from start to finish. They were not pushy at all and gave me good advice. The installer was a charming chap who arrived on time. He was very proficient and he took away all rubbish and swept up. I'm really very grateful! Liz maggs
Customer in Greater London
Posted on 17/09/2024
, work completed 16/09/2024
Recommended
Better than good
No nonsense, highly professional and efficient, high quality product and installation. Excellent teamwork. Good price. Decent and honest. What a relief!
Customer in Greater London
Posted on 21/11/2024
, work completed 18/11/2024
Recommended
Excellent company and service
Recommend to me by my builder. An excellent company, every stage has been seamless, quality windows and fitting, attentive team, nothing was ever a problem, would highly recommend.
Customer in Greater London
Posted on 22/11/2024
, work completed 22/11/2024
Recommended
Sash Window (upvc) replacement
Excellent service and job well done. The team were professional from start to end, really pleasant and polite and easy to work with. We had a large upvc sash removed and replaced and made good around. The work was carried out professionally, promptly and the site left spotlessly clean throughout and afterwards. Floor protectors were used on stairs as it was an upstairs room, and dust covers used as a matter of course which was very much appreciated. I asked them to come back to check one thing after the initial install and this was also dealt with equally promptly and professionally and the issue swiftly resolved. Very happy with the product too. Would definitely use again and recommend. Thanks to all the team.
Customer in Greater London
Posted on 10/01/2025
, work completed 10/01/2025
Recommended
Excellent and reliable at a very budget friendly cost
Excellent, would recommend and when I need the other windows in my house replaced will definitely use them again. First class in every regard. Arrived to do the job exactly when promised, replaced old sliding patio doors with French doors, and cleared every bit of rubbish off-site when completed. French doors look great and the price was too.
Customer in Hertfordshire
Posted on 10/02/2025
, work completed 03/02/2025
Recommended
Great job 👍!
Excellent service from beginning to end. Wembley windows are a thorough and professional company. I had to replace the front door, frame and window. Installation was tidy and efficiency done. Communication was excellent so very happy with the choice I made.
Customer in Greater London
Posted on 31/03/2025
, work completed 31/03/2025
Recommended