West London Gas Ltd

Requested a series of small jobs to be completed in one morning later that same week. Office were excellent communicators and I spoke to an actual heating engineer to agree work to be done. They accommodated my booking time request, agreed on the work in advance, texted to say on way, arrived on time, diagnosed and rectified all the problems, and left in under 3 hours. All fixed, clean and tidy. Two people worked together. The team of two were pleasant to have around the house and also good communicators. Also they were happy to go into technical detail if requested. A good local office-based company. No issues with work done so far.

This was the first time we had used this company. From my initial phone call to make an appointment, through to the end of the engineers' visit they were super efficient, courteous and everyone communicate excellently I cannot praise the company too much.

Peter arrived on time. He serviced the boiler, cleaned any debris and checked the heating system round the house with great care, He checked the radiators and the the working of the heating system. Thank you

West London Gas Ltd , carried out my annual gas boiler service on 7/10/24 This is the first time I have used the company, which was recommended to me by my neighbour. The service provided, was carried out in an efficient and courteous manner . I found the company to be professional and reliable. I would not hesitate in recommending this company to others

I am an overseas landlord with elderly tenants, so it was particularly important that the new boiler installation was carried out quickly and efficiently. This West London Gas have done within a week, and immediately sent on all the relevant certification, photos and a video of the rerouting of the pipework that was necessary for this installation. Andrew in the office, Peter who carried out the initial survey, and Jonathan who completed the job, everyone was courteous and professional. West London Gas are a pleasure to deal with. Thank you.

Dear Andrew Here is my feedback on the installation of my Worcester 400 18 system boiler. I was very pleased with the way the work was carried out. From the start, clear advice was given on the types of boilers available and the different options such as wall mounted or free standing. The installation was carried out as scheduled and through the hard work of your engineers the extra day set aside to deal with any unforeseen difficulties was not required. I cannot praise your engineers highly enough. They worked virtually non stop on what was potentially a tricky installation. At the end of both days they did a thorough job of tidying up and took away all the resulting 'rubbish' and debris. At all times they were very polite and took care to ensure my two cats did not get out onto the front road. I appreciated this and felt free to leave them to get on with the job. When the installation was completed clear instructions were given on how to operate the new boiler. A very thorough check was made that everything was in working order. I was also given reassurances that they would come back even over the weekend if necessary if I had any problems. I have used West London Gas for many years and have every confidence in them. If I have had any problem with my old boiler an engineer would come round at short notice to sort it out. Best wishes Mavis Holt

I have used West London Gas Limited based in Boston Manor, Brentford for both my son's boiler (installing & annual service) and decided to also ask them to service my own boiler. The booking was very efficient, time & date confirmed in email & text. Engineer arrived at the appointed time and carried out the work in a friendly and efficient manner. I would definitely use West London Gas Limited again and would be happy to recommend to friends & family

West London Gas has been to us several times over the past few years, to service boilers and also to repair a boiler which had stopped working. We have found the engineers to be efficient, quick and cheerful every time they have come. Booking is easy.

The boiler was repaired and some parts were replaced. The work was completed according to schedule. The workers were polite, knowledgeable and highly professonial. There was minimum disruption and no mess left behind. Despite the Chiristmas and new year break, the manager Andrew Scrimgeour agreed to undertake the work as soon as possible. The engineer Jonathan knew exactly what was required and completed everything on time. There was excellent communication before, during and after completeion of work. Based on my experience, I strongly recommend West London Gas Ltd.

Andrew arranged for a repair to our boiler at very short notice despite us not being a client of theirs previously, Jonathan attended as planned and identified a faulty heating pump, explaining and showing me the problem and what was required to resolve it, he replaced it within a few hours and restored the heating and hot water to our house. Later that day another fault occurred with the boiler, not related, it is an old boiler, a call to Andrew late Fri evening quickly identified what the problem was, although he couldn't get anyone to us until Monday, as his staff were all pre-booked, he kept up communication with us via text over the weekend. Monday morning Peter arrived as scheduled and quickly identified the fault, he carried our repairs and left all in working order. I would highly recommend West London gas, very knowledgeable, friendly staff, responsive and communicative, they saved what could a been a very cold Christmas!