Westflow Ltd

Westflow installed my boiler in 2019 and have serviced it annually since. Each member of the team is professional, polite and leaves absolutely no mess. Their prices are very competitive for a five star service.

Very happy with service provided. Very professional at every step including all communications Work finished to a high standard and priced fairly as per the quote. Very pleased to have found Westflow and will definitely use again.

I only had a couple of small jobs, one being bathroom basin taps replaced. They carried out the work swiftly, all working well and I thought they were very reasonably price. Very tidy and nice to deal with. I liked they way I was kept informed of arrival time. Following that work I booked a boiler service and very happy with that.

Westflow recently replaced our old boiler with a Worcester 8000 combi. They also fitted an additional radiator – an awkward place to fit it in! We found their quote very competitive and informative. Barnaby and Jow were punctual, professional and extremely courteous. They laid sheet covers wherever they worked and once they had finished, they swept and hovered the area. The old boiler and the rubbish was taken away by them. We have asked them to carry out future annual services. There was a very small issue with the new radiator, which, they sorted out within couple of hours after making them aware of it. We will very highly recommend Westflow to our friends and family. It was very refreshing to get this kind of excellent service these days!

I was recommended Westflow as I wanted my bath tap replaced. 1 of the joints to the tap was leaking under the bath intermittently and I wasn’t in a position to even attempt a repair myself. Joe from Westflow turned up at the agreed time. He is very polite and professional, his enthusiasm at getting the job done was fantastic, and in great time. I even had the batch waste drain replaced too. I’m very happy with their service and the cost for the repair. I highly recommend Westflow.

I called Westflow about a blocked sink in my rental property that had been an ongoing issue for some time. Barny made arrangements with my tenant to come out the following day and had it cleared in no time. Very happy with the service and price for the work. Highly recommended.

Boiler was due a service, but then started to develop a leak. Emailed Westflow and Barnaby got hold with a slot the same day. Engineer was prompt and got straight to work and diagnosed the issue within minutes, assured me it was nothing disastrous and had it all fixed and serviced within 90 mins. I like the set of photos that came with the invoice showing the steps of the service, the old broken piece and the replacement side-by-side (no chance of being conned for "replacing" something that's not!) and the stats from the device that measures the gasses. That's new to me.

Excellent and efficient service. Arrived on time and competently completed the work. Fault identified and ideal boiler company informed (they will replace part as boiler is within guarantee).

Very good service from Westflow, Joe fixed my shower promptly and did a very professional job. I have no hesitation in recommending Westflow for sorting out plumbing problems. They give a precise quote for the job and turn up when they say they will and let you know if there are any delays.

Asked for an appointment and was able to be seen the next day. My shower water temperature was inconsistent. Barney arrived on time, serviced my boiler and that remedied the water temperature. All good !!

Westflow Ltd recently replaced my very old (30+ years) Floor Standing Potterton Gas Boiler with the top of the range Worcester Bosch 8000 Life Boiler and at the same time providing me with a sealed Central Heating System and 3 new radiators. Their analysis and quote were very precise and competitive and all inclusive. Barnaby and his team always arrived on time, very clean whilst working and take care to ensure they look after your property and tidy up afterwards. They respect your property, covering floors and areas where they work, are very presentable and smartly dressed. Their approach to the work was very precise and extremely professional keeping you informed at all times and good communication. I now have a Gas Boiler and system that is working like a dream and I know will function reliably and start saving me money in the long term thanks to Westflow. I will be using Barnaby and his team to service my Central Heating System and would have no hesitation in recommending and using Westflow Ltd in the future for any of their Services. Excellent company.

As a landlord, I can always rely on Barnaby and his team to support me when plumbing issues arise. He is totally reliable, arrives at the appointed time, does a great job and charges a fair price.

Barnaby changed a radiator at my flat . I was very pleased with the result and would recommend him . He is good at responding to messages .

I have found Westflow Ltd to be a friendly, helpful and efficient company with good communication skills in that they make their instructions clear. I have used their services on three occasions now in connection with my gas boiler and on each occasion they performed the task as scheduled, without any fuss and with a level of expertise and high quality which has given me the confidence to know that the job has been carried out properly and with a high level of proficiency and to want to use their services again on future occasions. I have also been impressed by their flexibility and adaptability in that they are prepared to come and have a look at a plumbing problem which has arisen with a view to providing a quotation for the work required to be carried out. I have found Westflow Ltd to be a company which provides customer satisfaction and I can definitely recommend the use of their services to other prospective customers.

The small repair job was fitted in for me promptly, and I was extremely happy with the work. They were most polite, pleasant and reliable. Communication was excellent. I would thoroughly recommend.

Excellent service from Barnaby and his team. I cannot recommend them highly enough! Not only is he super professional, his work is superb. Firstly his communication is excellent. He arrives on time (early in fact). He takes off his shoes even before he enters the house without being asked. He is smart and presentable (not like some other plumbers). Super neat and tidy job as well as cleaning up after themselves. Westflow may not be the cheapest on the market but there is a reason why he has a waiting list. He is the best plumber I have ever used! (I am 53). Highly recommended.

Excellent service. Great email correspondence to confirm appointment and on the day I was texted with an arrival time. Team arrived exactly on time and were courteous and very professional. I am very happy with the service and will be using them again.

I was looking for a local reliable plumber to service my boiler and was delighted that Barnaby was available. He is reliable, knowledgeable, helpful and a great communicator. I would highly recommend westflow.

Westflow installed all the radiators and related elements of the central heating system in 2016 when the house was completely renovated. His firm has continued to carry out the annual service since then. Barnaby and his staff are very professional, helpful and reliable. They give a guide price for the service and that is what we have always paid. They communicate their anticipated time of arrival and arrive when they say they will. Their workmanship is excellent and we have never had to call them between services to carry out any repairs. We would recommend them unreservedly.

Responded on a Saturday within 20 minutes. Tried to diagnose over the phone and get hot water running as quickly as possible. Due to the problem this wasnt possible. Barnaby kindly came out on a Sunday morning to solve the problem. I could not recommend him any more. No fuss, straight talking great professional.

Barnaby turned up exactly when he said he would and quickly and efficiently replaced my old faulty central heating pump with a new one. I think that Westflow are reliable and efficient and I do not hesitate to recommend them. I will certainly call on them again if I ever need to.

As a landlord, i have been using Barnaby for several years and am always very happy with his work. Barnaby is very prompt in responding and has been able to deal with all requests very quickly. When i have not been there, Barnaby has sent me very clear video messages, explaining exactly what needs to be done. He also provides several options before completing any work. Excellent and trusted trader, wouldn't hesitate to recommend

Westflow Ltd provided an expert and reliable service in fitting my new boiler. Good communication throughout, I would recommend Barnaby and team for their knowledgeable and professional service.

Barnaby was luckily able to visit on the same day I contacted him, to help fix a leaking pipe. Very happy.

Barnaby and Joe were brilliant at fixing our toilet even when it turned out to be a very difficult job. They ensured everything worked properly and left the place tidy and clean. Great communication throughout the whole process.

Westflow sorted our Leaky Shower pump. Concisely dealt with symptoms. Fitted a replacement pump. Turned up on time having advised a 2hr slot. Left us clean & tidy.

My bedroom basin water pipe started to leak. I contacted Westflow who altered their schedule to see to it. they came promptly and completed the job. They were polite, tidy and efficient.

We have asked Barney and his team to help with multiple different tasks (from plumbing in new appliances to repairing the boiler) and it's always such a breeze. The communication is really good - I particularly appreciate the text 30 mins before arrival, so you're not waiting in all day - and the team are always really friendly and helpful. Everything is completed to a high standard and we've never had to have a repeat visit on any work. Barney has twice helped us out in an emergency - so it's very reassuring to know that, if we ever had a plumbing or gas issue, Westflow will be on it (and for a reasonable cost too). The team are all reliable, clean, knowledgable and diligent. We recommend Westflow all the time - they're a rare find!

We called Westflow, having previously used them for a boiler installation in our previous home. Within a day Westflow came and traced the fault replacing the faulty part. As before, the owner of the business was polite, diligent, thorough and clean. His charges were reasonable. I would confidently recommend using them if required, I certainly will if or when the need arises.

Westflow agreed to do some work that other plumbers shied away from. The plumber arrived on time and got on with the job quickly and efficiently, and completed the job as required.

Barney and his team turned up on time and serviced two boilers and tanks. He also fixed a leaky tap and a broken toilet flush. I use him regularly and he is very reliable.

Having previously had the same heating engineer for over 30years, had since been hard to find another, which resulted in some poor service. My son looked up traders in Which and I am happy to say that Barnaby of Westflow Ltd has come up to the mark. He and his colleague were friendly, capable, clean workers and arrived early, and left late and system, which is elderly like me, is now working better than ever, unlike me. Thanks to Barnaby and Joe.

Very efficient and quick service. Exceptionally polite team, just generally neat, helpful and quick. Will definitely use again.

great repair, both men very polite and pleasant. Small problem after work was carried although not related to repair was quickly done without fuss. Highly recommended.

Excellent service all round. Very conciderate to my situation of two children and a broken boiler. Arrived and fixed what is a very old boiler within a day. Barnaby was quick in responding, on time and even messaged me to let me know they would arrive in 30 mins. Quality workmanship, lovely attitude even with the boiler being in a difficult position inside a cupboard. Explained everything he did in great detail and was happy to answer any questions as well as offering plenty of good advice. Great value, great service. Can not recommended Westflow highly enough. Have already told friends and neighbours to use them.

Barnaby was fantastic from start to finish. I wasn't able to give much notice for the work as it was dependent on the work of other tradesmen. However, Barnaby was accommodating, reliable and very professional. I would highly recommend his company.

We have used Westflow ever since they installed a new boiler over 4 years ago. Since then we have had new taps installed, new waste pipework and traps in the kitchen sink. They also service the boiler yearly. They are 100% reliable, always provide a fantastic service and when we have had any urgent issues, their attendance times have been so impressive. I work with a team of plumbers and mechanical staff so can easily recognise high standards of work. Absolutely recommend Barney and his team.

Westflow were quick in responding to my request, stuck to the time slot given and even messaged me to let me know they would arrive in 30 mins. The plumber was efficient and gave me advice on another matter in addition to replacing my leaking outdoor tap. Little things matter like the fact he took his shoes off at the door and was extremely polite. I have already asked for them to come back and service the boiler. Highly recommended.

Barney always carried out a very professional job and I can always trust that everything is taken care of and have never in 6 years had any complaints. I highly recommend Westflow.

I have used and experienced many plumbers over the years but I contacted Westflow Ltd and I was impressed. From first contacting them Barnaby arrived on time and was very smartly dressed. He got straight on with the work and carried out the servicing of my boilers and central heating system. I would honestly recommend him a very pleasant man.

Barney fitted a new vanity unit, toilet and bath taps. He carried out the work in a tidy and considerate manner, to a high standard and in line with the original estimate. Barney was very helpful and also provided advice about some central heating problems whilst he was here. I highly recommend Barney.