Endorsed by Which?

Westmoreland Garage

4.8

161 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:00–17:00
  • Sunday - Closed

About

With over 35 years of experience in car mechanics, MOT's and car servicing, we are able to complete all types of mechanical work.

We are based just a short walk from Bickley rail station and offer FREE collection, wash, hoover and return on all services and on mechanical repairs (over £100 only)

In addition we are also specialists in Audi, SEAT, Volkswagen and Skoda.

What we do

  • Car repairs, servicing and MOTs

    • MOT testing stations
    • Brake and clutch replacement
    • Car radiator repairs
    • Power transmission services
    • Battery servicing
  • Engine repairs and servicing

    • Car engine tuning and diagnostic services
  • Motor vehicle mechanics

    • Car and commercial vehicle repairs
  • Garage related services

  • More Services

    • car servicing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
161 reviews
Customer Service
4.9
Quality
4.8
Value
4.7
Sort by
Most helpful garage
Customer Service
Quality
Value
I have used this garage for some years and have always found them to be fair, efficient, transparent and friendly. Most recently I had a cam belt and a battery replaced, as well as a service on my VW Polo. They offer to pick up and return the car to local addresses. The vehicle was ready when they said it would be. During the work it was apparent that some of the scheduled work was not needed; they kept in touch and between us we re-organised the work and the price. The car was cleaned inside and out before return. Jeanette in reception is welcoming and always as helpful as can be. I would recommend without hesitation.
Customer in Greater London Posted on 13/06/2024 , work completed 12/06/2024
Excellent small garage
Customer Service
Quality
Value
I have used this garage several times before and always found them to be excellent. A rear door handle came off my Polo. They repaired it quickly and without the need for new parts thus saving a lot of money. Excellent service. I would heartily recommend them.
Customer in Greater London Posted on 02/05/2024 , work completed 02/05/2024
Replace front brake pads
Customer Service
Quality
Value
This is the first time I have used Westmoreland Garage because the price quoted by the dealership was too expensive. I found the staff to be friendly and helpful. The work was carried out in the time agreed and I was charged the amount quoted, which was reasonable for the work involved. I would definitely use this garage again.
Customer in Greater London Posted on 05/04/2024 , work completed 05/04/2024
The trader replied (on 10/04/2024)
Thank you for taking the time to leave your comments. We are pleased to hear that you were happy with our service. Hope to see you again.
Professional and Trustworthy with excellent Customer Service
Customer Service
Quality
Value
I have used Westmoreland Garage for a number of years and have always been impressed by their work ethic, honesty, and professionalism. Initially I consulted Westmoreland because the dealership I had bought my car from a few years earlier, seemed to me to be bolstering the costs of servicing the car. This dealership informed me that brake pads, and a cracked tail light cluster, needed replacing costing hundreds of pounds. Westmoreland checked my car and told me that the brake pads had a good 20,000 miles or more left in them, and the tail light was easily repaired. I have used them with confidence ever since. They have also given me advice on any little problem that might occur. Recently I had a problem where a dashboard warning sign that the R.front tyre was low on pressure. Despite using the air pumps on two petrol station forecourts, the warning sign stayed on. A Westmoreland mechanic checked this out and the problem disappeared after a few miles of driving as predicted, at no cost to me. They also pick my car up for service and MOT and drop it back to me when finished. Without hesitation I heartily recommend Westmoreland Garage services.
Customer in Greater London Posted on 06/11/2023 , work completed 30/10/2023
Really good service
Customer Service
Quality
Value
Really happy with the service. Very friendly receptionist, called to tell us what the issue was and resolved very quickly
Which? Trusted Traders Consumer Posted on 09/02/2023 , work completed 30/01/2023
The trader replied (on 02/06/2023)
Thank you for taking the time to leave us your comments. Good to know we continue to please our customers.
Excellent service from Westmoreland Garage
Customer Service
Quality
Value
Over the past month Westmoreland Garage has provided excellent service for both my daughter's car and my wife's car. Both vehicles were dealt with extremely efficiently and speedily. When my two cars require attention I will certainly take them to Westmoreland.
Customer in Greater London Posted on 24/01/2023 , work completed 10/01/2023
Very Good Service and Repair
Customer Service
Quality
Value
My family and I have used this local garage over many years, and they always do a very good timely job at a fair price. They are a rare true trusted trader !
Customer in Greater London Posted on 12/05/2022 , work completed 11/05/2022
The trader replied (on 02/06/2023)
Thank you for your comments, much appreciated.
Trustworthy / Reliable and offer a 5 star service always
Customer Service
Quality
Value
I have used Westmoreland Garage in the past (2019) for my daughters Polo on recommendation from a VW friend and neighbour, I was very impressed so went back this time for work on her new Polo that was completed on the day, So impressed again I have just had my Q7 serviced with them. They are trustworthy, professional and so reliable and the team are just amazing. I won't go anywhere else now, they are the best and I highly recommend them. Thank you Dave and your team and the lovely Jeannette. Kindest Regards Tracey
Tracey in Greater London Posted on 18/03/2022 , work completed 14/03/2022
I highly recommend
Customer Service
Quality
Value
I took my car to Westmoreland today primarily because of the good reviews on Google. I thought I needed a new front ball joint because it was making a nasty noise when turning left at slow speeds. Turns out that when I had my disc brakes & pads replace as part of a service last Oct, they (Formula 1 Orpington) didn't put the back plate on correctly and that's why it was making the noise. Westmoreland had it fixed by the time I had cycled home in 10 mins and they would not take any money from me. They could have told me it was a ball joint and I would have believed them. Fabulous customer service and they will now be getting my car for all service jobs.
Mark in Greater London Posted on 23/06/2021 , work completed 23/06/2021
Rapid and excellent service
Customer Service
Quality
Value
Westmoreland garage, Bromley, replaced my clutch within a tight schedule on time and within budget. As usual, they were first class and carried out their work with courtesy and with a smile. They kept in regular contact and kept me up to date on their progress.
John in Greater London Posted on 30/04/2021 , work completed 28/04/2021
The trader replied (on 05/05/2021)
Thank you so much for your feedback, it means a lot to know you are happy and also that you wanted to share with others so that they can also get good service. Always a pleasure working with you.
Servicing
Customer Service
Quality
Value
F T P--------- stands for Friendly, Trustworthy, Professional. My car is collected .has the service done, MOT done, washed and cleaned, returned to me, all within a few hours. That is what I mean by 'F T P' Does your garage have F T P ? -- If not, try Westmoreland Garage they have plenty.
Customer in Greater London Posted on 28/04/2021 , work completed 21/04/2021
The trader replied (on 30/04/2021)
We have no idea who you are but we wished we did as we would like to thank you for the glowing feedback. We are thrilled you think so highly of our service. We always try to offer the highest possible standards of service and it looks like we are still hitting the mark. Thank you
Good, reliable garage.
Customer Service
Quality
Value
I have been using this garage for several years. Work is always done well and often comes in at under quote.
Customer in Greater London Posted on 21/12/2020 , work completed 21/12/2020
The trader replied (on 30/04/2021)
Thank you for your response.
Trustworthy, reliable and efficient
Customer Service
Quality
Value
Myself and my family have been using this garage for years, and I wouldn’t go anywhere else. They are always honest about the car, professional and the work is always done well. They’re also really friendly. I’ve moved out of the area and still take my cars back there (about a half hour drive).
Customer in Kent Posted on 02/12/2020 , work completed 02/12/2020
The trader replied (on 30/04/2021)
Thank you for taking the time to leave your feed back and for rating us so highly. See you next year.
Service, repairs & MOT
Customer Service
Quality
Value
Had a full service, MOT and needed some repair work (brake pads, arms & arm bushes). I can't recommend this garage enough. Very professional, helpful and take the time to explain/show what exactly they have done. Have used on about six occasions now and have always been satisfied with a good quality of work at a competitive price.
Customer in Greater London Posted on 11/10/2020 , work completed 09/10/2020
The trader replied (on 30/04/2021)
Thank you so much for your kind words and for taking the time to share with the big wide world.
Professional and trustworthy
Customer Service
Quality
Value
I have been using Westmoreland Garage for about six years now mostly for MOT and servicing. Each time they provided quality service and consulted me on few repairs they had to do. I felt they have customer's best interest in mind always. The other thing that stands them out from other garages is their staff - I have the impression they have low staff turnaround so skills and experience is at highest level (unlike main dealer garages - from my experience where mechanics move on every so on). Five stars for Westmorland Garage.
Customer in Greater London Posted on 10/10/2020 , work completed 09/10/2020
The trader replied (on 30/04/2021)
Thank you for your feedback. You are right, we have extremely low staff turn over which means we know our customers very well and have an excellent rapport with them and that in turn gives the customer a feeling of comfort and trust when they leave their cars with us.
Instant problemsolving
Customer Service
Quality
Value
I was quite desperate as I could hardly move the car. When I finally got to the garage, the fault was quickly diagnosed and dealt with.
Customer in Greater London Posted on 08/10/2020 , work completed 06/10/2020
Excellent service
Customer Service
Quality
Value
We have used Westmoreland as our local garage for the last few years for our car repairs, MOTs and servicing. We have always had excellent service - thorough, reliable and helpful. Highly recommended.
Customer in Greater London Posted on 16/08/2020 , work completed 01/08/2020
Very positive experience
I have been using this garage for about four years. I was desperate to get a bulb changed and I was so impressed with the prompt service that I have been using Westmoreland for the yearly service and MOT ever since. Absolutely excellent service at reasonable prices.
Elisabeth Posted on 14/04/2020 (Reviewer did not use service)
Efficient, friendly, great value
Customer Service
Quality
Value
I recently wanted to switch away from a main dealer garage after becoming dissatisfied with the lack of personal service and high cost. I am so glad I tried out this garage (it had been recommended to me by a local taxi firm). The service is excellent - they communicate well, they went the extra mile in fixing a problem and were excellent value for money. I have used twice now and will definitely be going back. I can't recommend them enough. Solid, reliable garage and nice people.
Customer in Greater London Posted on 01/03/2020 , work completed 28/02/2020
First time I used them definitely won't be the last
Customer Service
Quality
Value
Booked my 3 year old Alfa Romeo in for service and MOT and was very pleased with price, communication and pick-up/delivery, which was a real plus.
Customer in Greater London Posted on 26/04/2019 , work completed 24/04/2019
Service
Customer Service
Quality
Value
This is the 3rd year they have serviced my car plus mot and I will be booking in again next year when mot comes around. If they were no good, then I would not use them --but I will!
Customer in Greater London Posted on 07/04/2019 , work completed 03/04/2019
Professional and reliable
Customer Service
Quality
Value
I have used the garage for over 15 years and have always had work done to my satisfaction and at a reasonable price. When I have my annual car service I am kept fully informed of any work and costs. My car is collected from and returned to my house, having been cleaned inside and out. The staff are friendly and reliable.
Customer in Greater London Posted on 18/02/2019 , work completed 18/02/2019
I have no problem in recommending
Customer Service
Quality
Value
First time I have used Westmoreland Garage Minor problem with wrong part being delivered hence delayed completion However I was kept informed and it all worked out well. Thanks for fast and efficient service
Customer in Greater London Posted on 13/02/2019 , work completed 13/02/2019
Would recommend this garage
Customer Service
Quality
Value
My husband and I have used this garage for many many years. They are very friendly, efficient, helpful and I would recommend them. I have always been satisfied with their work.
Customer in Greater London Posted on 11/02/2019 , work completed 08/02/2019
Great Service
Customer Service
Quality
Value
I have been using this garage to service my car for years and they provide a consistent high standard of service. They collected the car, sorted out a problem with the satnav for me, serviced it, valeted it and returned it to me same day. They are polite, helpful and give a high quality of service. I strongly recommend this company.
Customer in Surrey Posted on 06/02/2019 , work completed 06/02/2019