Endorsed by Which?

Westmoreland Garage

4.8

161 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:00–17:00
  • Sunday - Closed

About

With over 35 years of experience in car mechanics, MOT's and car servicing, we are able to complete all types of mechanical work.

We are based just a short walk from Bickley rail station and offer FREE collection, wash, hoover and return on all services and on mechanical repairs (over £100 only)

In addition we are also specialists in Audi, SEAT, Volkswagen and Skoda.

What we do

  • Car repairs, servicing and MOTs

    • MOT testing stations
    • Brake and clutch replacement
    • Car radiator repairs
    • Power transmission services
    • Battery servicing
  • Engine repairs and servicing

    • Car engine tuning and diagnostic services
  • Motor vehicle mechanics

    • Car and commercial vehicle repairs
  • Garage related services

  • More Services

    • car servicing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.8
161 reviews
Customer Service
4.9
Quality
4.8
Value
4.7
Sort by
Very good
Customer Service
Quality
Value
Was able to fit-in with my requirements and time.
Howard, Kent Posted on 08/12/2017 , work completed 08/12/2017
Excellent Service as Always!
Customer Service
Quality
Value
I received excellent service as always. Work carried out promptly, at a good price and a car wash on top of that is an excellent bonus. Staff always kind, helpful and accommodating.
Catherine, Kent Posted on 14/11/2017 , work completed 14/11/2017
My review
Customer Service
Quality
Value
Helpful and Professional
Which? Trusted Traders Consumer Posted on 08/11/2017 , work completed 08/11/2017
My review
Customer Service
Quality
Value
Excellent Service.
Robert, Kent Posted on 07/11/2017 , work completed 07/11/2017
Good job
Customer Service
Quality
Value
Sensible price - they get jobs done when promised and give good advice. So far I have always paid less on completion than the original quote.
Julie, Kent Posted on 01/11/2017 , work completed 01/11/2017
Service and MOT
Customer Service
Quality
Value
Westmorland were very good and quick.
Sam, Kent Posted on 18/10/2017 , work completed 18/10/2017
Dodgy MOT emissions test
Customer Service
Quality
Value
Took my car in to Westmoreland for its MOT & it failed on the emissions, shock absorber & rear brake bind. They told me I'd probably be looking at a new catolic converter, lambda sensor And temperature thing but it needed 'looking into' first. Told me they charge £80 an hour so I took my car somewhere cheaper in good faith & believing I may have to scrap entirely. Went to the other garage who emissions tested it to see what the problem was, only to be told that it passed with flying colours & there was nothing wrong with it. Shock absorber still needed doing but rear brake bind only needed some rust knocking off and wasn't really a fail in most garages books. They told me first emissions test clearly hadn't been done with the engine warm enough. I asked Westmoreland for a refund as I had to pay for a second MOT due to their dodgy emissions test & they refused. Loads of other people also had their cars failing and now I've got a big question mark over them. Wouldn't use again.
Amy12345 Posted on 17/10/2017 , work completed 17/10/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 18/10/2017)
Thank you again for your feedback. Technicians have to pass strict exams to gain and retain their MOT License, and our machinery is calibrated by a 3rd party and audited by VOSA. We have no control over the readings that come out of our machine and so it is impossible to falsify the results which seems to be what you are claiming. Your car failed on numerous points: the emissions was just one issue. We did attempt to explain what we felt the failures could possibly have been as well as how we could rectify them, but without investigating we could only guess as we are not allowed; by VOSA rules; to deviate from the MOT, during the MOT. Your car couldn't possibly have been too cold as it was driven to us and the engine was running throughout the MOT test. None of our customers are obliged to have repairs carried out with us so we have nothing to gain by failing a car. You were offered your free retest as well as a 2nd emissions test with you present but you declined.
Excellent local garage, very helpful staff.
Customer Service
Quality
Value
Have used Westmoreland Garage for some time now and have never been let down.
Malcolm Fox Posted on 02/10/2017 , work completed 02/10/2017
Efficient and trustworthy
Customer Service
Quality
Value
Used this garage many times with different cars owned over the years. I have always found them to be reasonable and always check and explain clearly any potential issues. They do not undertake work on car unnecessarily.
Clive, Kent Posted on 18/09/2017 , work completed 18/09/2017
Reliable and Efficient Service
Customer Service
Quality
Value
Reliable and efficient service. Would highly recommend.
Which? Trusted Traders Consumer Posted on 30/08/2017 , work completed 30/08/2017