Friendly, quick and efficient
Had a warning light come up and sudden, random breakdowns one weekend morning. Rang them and described the issue, they told me to bring the car straight in and within an hour they'd diagnosed the problem (faulty crankshaft sensor) and fitted the replacement on the Monday morning. They're very friendly, efficient and the work actually came in slightly lower than the price quoted. This was my second dealing with Westmoreland Garage and I wouldn't hesitate to recommend them.
Customer in Greater London
Posted on 17/12/2018
, work completed 17/12/2018
Recommended
Engine warning light + glow plug warning both showing
The lady in the office who booked me in opined it could well be the relay but said a technician would make a diagnosis. I got a call back that the diagnosis was indeed a faulty glow plug relay and it could be fixed next day when the new part would be delivered. Car was ready next day before lunch but I couldn't collect until 4PM. That was not a problem and the total invoice was £204.00 as predicted. Everyone at the garage, both in Reception and the Workshop were exceedingly helpful and polite. In 56 years of motoring, this has been the most enjoyable garage experience I have ever had. I own three cars, two Mercedes (A130 long wheelbase Classic + an E350 CDI Cabriolet) and a Triumph TR6 classic car. Westmoreland Garage will be entrusted with all 3 in future after this second experience.
Customer in Greater London
Posted on 04/12/2018
, work completed 04/12/2018
Recommended
Great job
As always Westmoreland Garage did a great job on my car. They offer advice and I always feel that they offer good value and I trust them with the quality of the work completed.
Julia, Kent
Posted on 10/09/2018
, work completed 10/09/2018
Recommended
Professional
The garage carried out an MOT on a car that had been sitting unused for three years. The car passed - they turned the car around very quickly, only charged exactly what they said - advised on where to get a new battery as it would be cheaper than they could fit as It was a tight budget. Their staff were professional and extremely helpful and polite, especially the lovely lady who answered the phone - thank you.
Helen, West Sussex
Posted on 06/09/2018
, work completed 06/09/2018
Recommended
Very impressed all round
Westmoreland Garage took my car immediately after a major breakdown after my usual garage said I would have to wait 3 weeks. The repair was done in less time than estimated, saving me 3 days of car hire and for less than the estimated price. The car is now running beautifully. I am very impressed with the service, value for money and standard of work. Thank you!
Rachel, London
Posted on 06/08/2018
, work completed 06/08/2018
Recommended
Efficient & communicative.
The garage did a great job of fitting my car door and fitting in an M.O.T. They were helpful, highly communicative and did a great job.
Tina, Kent
Posted on 19/07/2018
, work completed 19/07/2018
Recommended
Professional
Prompt, professional and good price.
Tom, Kent
Posted on 28/06/2018
, work completed 28/06/2018
Recommended
Outstanding job!
Took my ancient car to Westmoreland Garage as it was really unwell and possibly terminal and therefore headed for scrap. It has been resurrected and is now back to it's old fine self. Staff were incredibly helpful as always. I have to confess that I have used this garage for many years and they have been consistently helpful, efficient and nothing is too much trouble. I strongly recommend this garage, they are brilliant.
Clivus
Posted on 05/06/2018
, work completed 05/06/2018
Recommended
Very helpful
Very helpful garage & staff very knowledgeable & friendly. Would recommend to others and would use again.
Peter, Kent
Posted on 17/05/2018
, work completed 17/05/2018
Recommended
Great service
Westmoreland Garage was recommended to me by a friend and I have not been disappointed! They are always professional and you can rely on the quality of their work. During the recent bad weather they came out in the snow and freezing cold conditions to replace my car battery and get me on the road again.
Elizabeth, Kent
Posted on 05/04/2018
, work completed 05/04/2018
Recommended
First class
Efficient, knowledgeable, courteous & good value.
Robert, Kent
Posted on 22/03/2018
, work completed 22/03/2018
Recommended
Thorough investigation of car breakdown and repair.
Car was towed to this garage following breakdown- I chose the garage based on being a member of ' Which Trusted traders' . Throughout the process we were kept informed of the cause of the breakdown and subsequent repairs required and cost. When we collected the car the parts which had to be replaced were given to us with a good expanation. We then had a test drive to ensure we were happy with car. We were advised to contact the car manufacturers regarding the breakdown and given a report without extra cost to support this. I would definitely recommend Westmorland Garage and will use them in future. Maria 18/2/18
Goldrick
Posted on 18/02/2018
, work completed 18/02/2018
Recommended
Prompt, Reasonable Price
I have used this garage for the last 8 years for servicing & MOT. No problems to date. I am not tech savvy enough to comment on the work carried out. I trust the which trusted trader for this.
Graham, London
Posted on 14/02/2018
, work completed 14/02/2018
Recommended
Prompt and professional service
Very pleased - headlight bulb replacement for an Audi A6 - needs to be done by a dealer/garage. No labour charge - wasn't expecting that.
Graham, Kent
Posted on 19/01/2018
, work completed 19/01/2018
Recommended
Very Good Service Once More
Westmoreland Garage has serviced my 2 10-year old cars for well over a year now. I recently took my Clio for an Interim Service and MOT and was pleased with the accurate quotation and friendly service, plus the quick turn-around and spotless car returned to me. The garage was also able to help me out recently when my wing mirror was knocked in a supermarket car park. Westmoreland is competitive without being cut-price but, for me, convenient and a pleasure to deal with.
Rod & Jan
Posted on 15/01/2018
, work completed 15/01/2018
Recommended
Very good
Was able to fit-in with my requirements and time.
Howard, Kent
Posted on 08/12/2017
, work completed 08/12/2017
Recommended
Excellent Service as Always!
I received excellent service as always. Work carried out promptly, at a good price and a car wash on top of that is an excellent bonus. Staff always kind, helpful and accommodating.
Catherine, Kent
Posted on 14/11/2017
, work completed 14/11/2017
Recommended
My review
Which? Trusted Traders Consumer
Posted on 08/11/2017
, work completed 08/11/2017
Recommended
My review
Robert, Kent
Posted on 07/11/2017
, work completed 07/11/2017
Recommended
Good job
Sensible price - they get jobs done when promised and give good advice. So far I have always paid less on completion than the original quote.
Julie, Kent
Posted on 01/11/2017
, work completed 01/11/2017
Recommended
Service and MOT
Westmorland were very good and quick.
Sam, Kent
Posted on 18/10/2017
, work completed 18/10/2017
Recommended
Dodgy MOT emissions test
Took my car in to Westmoreland for its MOT & it failed on the emissions, shock absorber & rear brake bind. They told me I'd probably be looking at a new catolic converter, lambda sensor And temperature thing but it needed 'looking into' first. Told me they charge £80 an hour so I took my car somewhere cheaper in good faith & believing I may have to scrap entirely. Went to the other garage who emissions tested it to see what the problem was, only to be told that it passed with flying colours & there was nothing wrong with it. Shock absorber still needed doing but rear brake bind only needed some rust knocking off and wasn't really a fail in most garages books. They told me first emissions test clearly hadn't been done with the engine warm enough. I asked Westmoreland for a refund as I had to pay for a second MOT due to their dodgy emissions test & they refused. Loads of other people also had their cars failing and now I've got a big question mark over them. Wouldn't use again.
Amy12345
Posted on 17/10/2017
, work completed 17/10/2017
Excellent local garage, very helpful staff.
Have used Westmoreland Garage for some time now and have never been let down.
Malcolm Fox
Posted on 02/10/2017
, work completed 02/10/2017
Recommended
Efficient and trustworthy
Used this garage many times with different cars owned over the years. I have always found them to be reasonable and always check and explain clearly any potential issues. They do not undertake work on car unnecessarily.
Clive, Kent
Posted on 18/09/2017
, work completed 18/09/2017
Recommended
Reliable and Efficient Service
Reliable and efficient service. Would highly recommend.
Which? Trusted Traders Consumer
Posted on 30/08/2017
, work completed 30/08/2017
Recommended