White's PHS Ltd

A good experience from first contact through to job completion. Office were quick to respond to my query, rep who visited to prepare scope was thorough and explained things well. Engineer who completed the work was outstanding: - Arrived on time. - Communicated well. - Did a good, neat job. - Left everything very tidy - Even plumbed our dishwasher back in (which I didn't ask him to do!). Thanks!

Good proactive clear communication from Whites when they had to reschedule my smaller non-urgent job. Arrived when expected. Job done very efficiently in less than 45 mins. Left everything clean and tidy. Invoice was less than quote due to less time needed. Use regularly for boiler servicing also. Will always be my first point of contact going forwards for other jobs.

I had not used White's PHS Ltd before and initially contacted them to fix an issue with a toilet cistern. I thought that this little job would be a top priority, however it has been viewed and fixed within days. Due to this I then used to replace shower cubicle, and plumbing to 2 radiators. Couldn't be happier with the friendly efficient service from everyone, including the admin team and engineers. I would definitely recommend!!

We have used Whites plumbing over a number of years from an extensive re plumbing of our property including new pipe work reconfiguration, radiators, new boiler etc to annual boiler servicing and for more minor works such as tap replacements etc. We have always found them to be completely reliable, honest and with the utmost excellence of workmanship. Very highly recommended.

I would highly recommend!! All the staff were really helpful and friendly. The work was carried out to a high standard

We needed to service a gas boiler at a new property and booked this company on a family recommendation. When the engineer arrived we 'mentioned' a cistern leak in the bathroom. No trouble at all, Terry scheduled it in with the office and sorted everything at one visit, even though it wasn't as simple as first appeared. Great customer service, professional attention to detail and a thorough assessment of our legacy heating system. We found communication with office staff to be prompt, courteous and friendly, and this is how we now regard them as our first port of call for plumbing and heating.

Have used White's PHS Ltd as my plumber and heating engineer for around 20 years, over which time the company has grown in size and workforce but with the same satisfactory work and friendliness. They usually come quickly and have provided complete replacement of the heating system, bathroom suite and minor repairs over the years. Haven't needed anyone else, nor expect to.

Chris and Harry spent three days creating a zonal system, adding more pumps and a low loss header to our central heating. They were professional, efficient and competent. The house is now warm on all floors. They were polite and helpful, carefully explaining the work they were doing. Excellent service as always. Thank you White's.

The job required installation of a new oil fired boiler, oil tank, two new radiators, new rad valves and full system flush/balance. Chris and Milo did a great job from start to finish. Everything ran to time. They were very tidy and always went the extra mile without fuss - including moving our washing machine out of the way as I couldn't move it after having surgery. We were kept fully updated as the work progressed and we now have a fully functioning heating system. Chris even said they would come back to replace a panel on the boiler unit as it had a small dent in it. The price for the work was competitive. Wouldn't hesitate to recommend them.

We have used Whites for some years now and they are always professional and reliable. Again last week they arrived very quickly to replace a broken cistern efficiently, politely and at a good price. Have recommended them to many friends and nobody has anything but praise for them. We are fortunate to have them local to us.

We have used White's PHS before to fit a new bathroom and toilet and they were excellent then. We chose them to fit a new boiler due to that previous good work. The quote was also competitive and also provided a greater depth of information when compared to the other companies we asked to quote. The work was completed within 2 weeks and to a high standard. The fitters were polite, very neat and cleaned up as they went. All floors were covered with protection before the job started and all waste was removed after they had finished. Overall very good indeed and a trusted supplier we would use again.

Whites completed work on our heating system, changing pipes to radiators. The work was done incredibly tidily, with no mess or disruption. The work was done on time. Excellent service and quality of work.

I was pleasantly surprised by the prompt arrival of a polite, efficient and charming young man. The plumbing of my new bathroom was done expertly, and I am very pleased with the result.

After contacting the company, which in these times can be an issue, I had an appointment, coupled to the necessary terms due to Covid 19 within a day. The plumber arrived on time, finished early and everything was fine. The invoice was emailed to me, and paid by BACS same day. It was the most efficient in communications, timekeeping and execution I can remember. An example to anyone in the trade or for that matters any trade.

We were recommended Whites about a year ago by a neighbour. On this occasion we had a fault in our heating system. The expertise of the engineer was obvious and a successful repair was swiftly carried out with other potential problems being detected and repaired also. Recently a toilet developed a leak. Two friendly and polite lads arrived promptly at the prearranged time. They worked remarkably quickly and completed a first class repair, leaving everything clean and tidy. The invoices for both repairs were very fair. Having on occasion employed tradesmen who don't reach these standards, I would choose Whites for any future work.

Whites service our Boiler every year an Excellent service, always on time, Courteous. Many thanks Chris I have no hesitation in Recommending Whites PHS Ltd

Fault found and rectified in less than 1 hour. Have no hesitation in recommending this company and will use them again.

Available next day after initial contact. Punctual arrival. Problem identified, replacement part procured and fitted all within an hour. Very reasonable labour component of bill. Completely satisfied. E S Romulus Close Dorchester.

Initial face to face meeting with owner, proper written quote with options, prompt and helpful replies to emails and phone calls, helpful over proposed dates. Came when they said they would. Discussed options when on job, properly explained everything. Dealt with unforeseen problems immediately. All staff friendly, courteous and helpful

Excellent prompt service, highly recommended, good value for money

Phoned to arrange a visit as heating not working correctly. Very helpful both on the phone and via email. Convenient time arranged in December. Trader arrived on time; identified problem and had the part in the van. All fixed and working. Friendly and professional staff all round. Would use this trader again and would definitely recommend.

Rang to arrange a visit & fix. Lady was very helpful on phone and made an appointment. Fitter turned up on time was polite & tidy, diagnosed problem (controller) carried stock item on van. Fitted & tested & said maybe hot water tank could do with replacing as quite old. A great service from start to finish would recommend & will definitely use again