Wicklen Limited

We had a problem which needed investigating but through their experience were able to identify and then resolve. Kept me informed during the process so I was able to understand what they were doing and what the issue was.

My drain, which takes water from the roof and bathroom, was overflowing into the neighbours' garden. Unsure how to proceed I looked at the Which Traders site and selected Wicklen Ltd. Arrangements were made for an inspection visit confirmed by phone first. An initial unblocking attempt showed that a more severe problem existed and an arrangement for extra work was started a day or so later. Some underground pipework was necessary to be replaced, it also included a new drain unit. All was completed the same day including the replacement of brick paving. It was hardly noticeable that work had been carried out, all was tidied up. The job cost rather more than I was expecting but I had no previous experience of such work and its probable costs and at every stage I was notified of the procedure to be undertaken and the costs so I put it down to be a one off job. I would not hesitate to ask them to do future work if I had another drainage problem.