Will I Am Plumbing and Heating Limited

On Sunday, the coldest day of the year so far, one of my radiators exploded. This morning, Wednesday, engineer Ryan and apprentice Jayvian turned up at 8.30 am sharp to replace it. Super-efficient, professional, tidy and friendly, they stripped out the 30-year-old radiator and replaced it with a new one sourced by Will I AM - all before midday. Outstanding service all round matched by a very reasonable fee. Owner William has been awesome from the start. As the old expression goes, I can't rate them highly enough. Plus all work is apparently guaranteed for one year.

I contacted Will i am online, a simple process, asking for advice on a slight leak from the pressure relief valve on an unvented hot water cylinder. Will suggested that the cylinder be serviced and if a part was found to be faulty, he would quote. The service visit was booked quickly for the next day. Joe and Fabio turned up the next day, well on time, inspected the cylinder and made a number of recommendations, including advising on the warranty period. At the end of the visit I received a detailed report and subsequently quotations for replacement of the valve, if it was subsequently found necessary to replace it. I was very impressed with the ease of booking the appointment, the care and attention given to the service, the friendly and approachable team who carried out the work, the final report and the overall price and would warmly recommend Will i am to other Which readers.

William & his team are very kind and very professional. I asked them to do my annual boiler service & gas safety check. The way they work is clean and proper. They took photographs of each step and gave me a proper report the next day. Amazing service!

I have used these guys a few times now - always prompt, always informative, always friendly, always good.

Moving into a new house and needed an old gas boiler servicing. Will-I-Am were really quick to set up an appointment and responsive to questions. Tom called ahead of arriving (early!), did a great job explaining what the service entailed and ensured all our radiators were working before leaving. Payment after the appointment via bank transfer very easy. Would happily recommend and use Will-I-Am again. Thank you for the great service!

Excellent follow-up service after installation of new boiler last year. Service reminder sent, and service carried out promptly and efficiently. Polite and friendly engineers.

I have used Will I Am for several years now and I have always found him to be very helpful while arranging visits as well polite, tidy and informative on-site documenting the work done at very reasonable rates. I am very happy to recommend him and his team.

I just wanted to say what a great experience having William's firm do my leak investigation and repair job. He's hired tradesmen who like what they do and are good at what they do, which is great. On top of that, he's created a fantastic professional outfit (the speedy response, the notes, the pictures, etc.) which is a breath of fresh air.

Ryan came early and was efficient and capable. I needed cartridge replacement on two taps and he had a variety of fitting with him so although I had been unable to give the name of the taps or parts required he was able to do the work within 40 minutes. He explained everything clearly and was polite and a pleasure to employ. William had arranged for the visit at my earliest convenience and the whole experience was a model in professional business. The price was reasonable. I loved that there was no mention of previous workmen's incompetence (!) or issues around parking (not simple in my area) - just allowed me to get on with my day calmly whilst he got on with his. Great! delighted to recommend.

Used them for radiators Installation and washing machine issues. Fantastic service, very reliable and efficient, will call them again.