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Trusted Traders

Will I Am Plumbing and Heating Limited

Profile thumb will i am logo

5.0

176 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

Dec 2019

About

To request an appointment please fill in the online booking form below: (copy and paste onto website address tab)

https://go.servicem8.com/request_booking?uuid=05d8cac4-7b0a-4bc1-baa5-904fbdbc9aeb

We provide professional and excellent plumbing and gas works around all areas of London. (Gas Registration Number: 523408).

Our engineers are highly skilled registered professionals delivering outstanding quality services on all plumbing and gas works in accordance with the national standards and relevant building regulations.

All plumbing and gas works are done to a very high standard, using the latest and most efficient range of tools to complete all our work. At our jobs, we take great considerations of all our clients properties.

Contact me on 07851 49947

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Gas emergencies
    • Radiators and central heating
    • Gas safety testing and inspection
    • Gas cooker installation
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Emergency plumbing services
    • Water softener installation and maintenance
    • Unvented cylinder installation and maintenance
  • Gas installers

  • More Services

    • all plumbing and gas maintenance and repairs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
176 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent work and value
Customer Service
Quality
Value
I've used Will I Am for a couple of toilet and bathroom repairs recently. They're much cheaper than their larger competitors and still provide a swift, professional and friendly service. I'll continue to use these guys and would recommend them to anyone.
Customer in Greater London Posted on 19/02/2021 , work completed 19/02/2021
New boiler installation
Customer Service
Quality
Value
Tom & Jake have done a superb job of installing my new Valiant boiler. It was a tricky job - the flue was on my 4th floor flat roof, and as the boiler is in a hallway cupboard there was no easy access to a waste pipe so a condense pump had to be fitted to take it to the kitchen sink waste. Tom really went the extra mile to make sure everything was installed properly, nothing was rushed. Will has been great to deal with throughout the process, and also Paul did a superb job of flushing the system before the install. Highly recommended!
Customer in Greater London Posted on 27/01/2021 , work completed 26/01/2021
Great work
Customer Service
Quality
Value
I had an annual service and a follow up power flush ouf the radiators - and further visits to fix leaks. Each visit was arranged within a day or 2 of getting in touch, the people who came were professional, explained what they are doing, took lots of photos which were later emailed and always wore masks. The price was reasonable and the work carried out to a high standard. Very pleased.
Customer in Greater London Posted on 13/12/2020 , work completed 09/12/2020
Fixing leaking supply pipe
Customer Service
Quality
Value
Ryan & Jake did a great job of fixing my leaking water pipe - they quickly diagnosed the problem and then fitted a new section of copper pipe, which has worked a treat. And all done within an hour. Highly recommended!
Customer in Greater London Posted on 09/12/2020 , work completed 08/12/2020
Prompt and efficient service
Customer Service
Quality
Value
William responded very quickly to my emails requesting a quote for replacing our bathroom taps due to a leak. On the day Ryan and Jake did a very good job of replacing our sink and bath taps. They gave useful advice and tidied up afterwards.
Customer in Greater London Posted on 23/11/2020 , work completed 05/11/2020
Replacement water pump
Customer Service
Quality
Value
Excellent job carried out to replace a water pump. Engineer very tidy and professional, nothing too much trouble. Would highly recommend.
Customer in Greater London Posted on 16/11/2020 , work completed 13/11/2020
Excellent service - honest, efficient
Customer Service
Quality
Value
Will came to investigate a leak from boiler. Careful investigation led to comprehensive email advice supported by photos. Options honestly presented. I decided on a new boiler. Installed within a week of initial visit. All visits were on time. Work carried out efficiently and tidily at the quoted price. All staff courteous and friendly. Communication by email always excellent. I will not hesitate to use this firm again.
Customer in Greater London Posted on 04/11/2020 , work completed 04/11/2020
Toilet repair
Customer Service
Quality
Value
This was the most professional and super-fast service from a plumber that I've ever encountered. My enquiry was answered right away, even though I emailed on a Sunday. The visit (on Tuesday) went very smoothly – the engineer even phoned when he was on the way. I wasn't on-site, so, unrequested, I was sent a full report and photos afterwards – much appreciated. All of this for what really wasn't a big job, but it was handled as if it was. Will I Am could not have been more helpful, efficient and considerate. I've got complete confidence with this firm and intend to go back to them as and when needed. In short, I was really impressed!
Customer in Greater London Posted on 28/10/2020 , work completed 27/10/2020
Great experience from start to finish
We had a fantastic experience from start to end with will i am. I contacted William through Checkatrade on a Monday evening (11pm) and had someone coming to move our radiator on Wednesday morning. He was really responsive throughout, the work carried out was really good quality and afterwards Will followed up with a very detailed email with photos of the work done. Would 100% use again.
Customer in Greater London Posted on 21/10/2020 (Reviewer did not use service)
Great work on a boiler replacement
Customer Service
Quality
Value
William and his team did a great job replacing our regular boiler system, which after an extremely long service life stopped working. I was anxious to replace it with a combination boiler as I thought it would be a massive job and involving so many different parts. Over the years, I had looked at replacement options as service engineers got increasingly worried about replacement parts availability every year. Various quotes were sought and some were outrageously expensive, whilst others I would simply never trust to do this job. As I had positive experiences with this company in the past, eventually I went with will-i-am Plumbing & Heating and have not regretted this for a minute. Throughout the process from planning to execution and final commissioning I have found that these guys give honest and down-to-earth advice, do what they promise (in fact more than they promise) and treat your house and the planned work as if it was their own house (in the best possible sense). I would wholeheartedly commend this William and his team to anyone looking for a reliable, cost efficient and pleasant experience.
Customer in Greater London Posted on 19/10/2020 , work completed 06/10/2020
Excellent work
Customer Service
Quality
Value
William is fantastic. Would highly recommend. He is quick to reply to emails or phone calls. Gives a quote and invoices for that amount. Turns up when he says he will. Happy to explain things to you in a way you would understand. And a really nice person as well. What more could you ask for?!
Customer in Greater London Posted on 14/10/2020 , work completed 14/10/2020
Highly recommended
Customer Service
Quality
Value
Huge huge thanks to William and his team for such an excellent service. He went out of his way to help us - giving us trustworthy advice, coming over at short notice, linking us up to a drainage expert, fixing the toilet (after two plumbers had failed to do so!), and leaving our bathroom clean and tidied up. I would highly recommend.
Customer in Greater London Posted on 11/10/2020 , work completed 16/09/2020
Great company for plumbing emergencies
Customer Service
Quality
Value
I’ve needed to get a plumber out for a couple of (unrelated) emergency jobs this year. I was so pleased to find WILL I AM with the first problem I had - which was a leak from my radiator at the height of lockdown. He was so helpful and quick and reasonably priced I’ve used him ever since. Including replacing an old radiator this week. Again it was a great job done at a good price quickly and with no fuss. I couldn’t recommend him more highly.
Toby in Greater London Posted on 08/10/2020 , work completed 06/10/2020
Great work done by professional, friendly people
Customer Service
Quality
Value
Great communication, quick and efficient work done to a high standard, really polite workers. I have used Will i am for my annual landlord gas check and boiler service for several years now and am very pleased with their work. I would definitely recommend them!
Customer in Greater London Posted on 24/09/2020 , work completed 24/09/2020
Great work
Customer Service
Quality
Value
William is so helpful. He gave me helpful advice on radiators and then his guys came and fitted it efficiently. I have used him before and he is great.
Customer in Greater London Posted on 23/09/2020 , work completed 03/09/2020
Best heating engineer
Customer Service
Quality
Value
I have used this company for about seven years and highly recommend them on all fronts. Knowledgeable, reliable, tidy and very professional in every way.
Customer in Brighton and Hove Posted on 16/09/2020 , work completed 14/09/2020
Excellent prompt polite clean service!
Customer Service
Quality
Value
William and his colleagues have helped us with a series of problems with our boiler, finally replacing the entire system. They are a very impressive firm - fast, efficient, friendly and polite. And they clean up behind them! This last time William himself dealt with the problem, and I was very impressed by the close attention, speed, and flexibility he showed.
Customer in Greater London Posted on 09/09/2020 , work completed 07/09/2020
Reliable, professional and helpful
Customer Service
Quality
Value
This is the second time I have used Will i am's services. I was kept informed thoroughly from the initial query through to detailed information regarding the job done. Joe and Ismail were very professional, friendly, arrived on time and left the room very tidy after completing their work. The float valve needed replacing and there was a problem with the overflow so they also changed the siphon. They did a fantastic job and no more noise from the toilet! Success! Highly recommend!
Customer in Greater London Posted on 01/09/2020 , work completed 27/08/2020
Good, helpful and reliable plumber.
Customer Service
Quality
Value
Had a problem with my kitchen tap - I send a photo to William. Joe and Ollie came, sorted the tap out and left no mess. They also had a quick look at my stiff toilet flush - which I hadn't mentioned when I made the "tap" appointment - and helped with that as well. They're all very friendly and helpful. Wouldn't use any other plumbers and would definitely recommend them.
Customer in Greater London Posted on 22/08/2020 , work completed 18/08/2020
Electric shower replacement
Customer Service
Quality
Value
We needed to replace an electric shower. From the time of my first contact to the work being completed, everything was done in a most speedy and efficient manner. Very satisfied!
Customer in Greater London Posted on 05/08/2020 , work completed 01/08/2020
Tip top plumbing
Customer Service
Quality
Value
Will was very quick to respond, and his service was really efficient, very friendly and very informative about what was going on. I have no hesitation at all in recommending his services.
Customer in Greater London Posted on 16/07/2020 , work completed 14/07/2020
Very good and reliable plumber
Customer Service
Quality
Value
William does an annual check on my pressure water cylinder - he's very helpful and efficient. He comes, does the work, explains it and leaves no mess. I also had a leaky tap. When I made the appointment, I sent a picture of the tap and said it leaked. William brought the part and fixed it. I would definitely recommend him and I wouldn't use any other plumber because I trust him completely.
Customer in Greater London Posted on 04/07/2020 , work completed 30/06/2020
Very efficient service
Customer Service
Quality
Value
Very efficient service. Had a drain blockage and leak on a Sunday. My query was responded to almost immediately when sent in via their website with a detail outline of work that maybe needed and prices. Subsequently attended the property when agree, carried out the necessary work, cleaned up and provided a clear report with photos. Very efficient throughout the whole process. Thank you.
Customer in Greater London Posted on 30/06/2020 , work completed 29/06/2020
Very straightforward service
Customer Service
Quality
Value
Came at short notice on the weekend, did a professional job for a fair fee, was a nice straightforward gent.
Customer in Greater London Posted on 27/06/2020 , work completed 27/06/2020
Brilliant Fast efficient
Customer Service
Quality
Value
Called about a toilet flush system I wanted fixed fast. Will came round within a couple of hours and then fixed at 8 a.m. in the morning. Brilliant. Fast. Great quality. Highly recommended. Thank you.
Customer in Greater London Posted on 25/06/2020 , work completed 25/06/2020
Professional service, my go-to plumbers from now on
Customer Service
Quality
Value
I had a dishwasher installed by these guys which required more than just unplugging an old machine and swapping it out given the layout of kitchen and a washing machine in between the dishwasher and the sink. They were able to give a quote quickly on WhatsApp after sending in pictures, which was handy for making a decision. The guys turned up on time and carried out the work quickly and professionally. They capped a hot water pipe which had been left open by the previous plumbers which I hadn't noticed. Overall very professional, happy to recommend and would definitely use them again for any further work.
Customer in Greater London Posted on 09/06/2020 , work completed 01/06/2020
Highly professional and speedy and clean
Customer Service
Quality
Value
William was excellent. He clearly explained what the issue was with our plumbing. We had multiple problems going on. He was able to detect a leak too! His engineers are very professional and afterwards, they sent through a report showing what the issue was and how they fixed it. I'd highly recommend and worth the money getting it done properly. Will be using Will.I.Am plumbing again for sure.
Customer in Greater London Posted on 04/06/2020 , work completed 03/06/2020
Bath leak fixed quickly and efficiently
Customer Service
Quality
Value
We were able to see Will the day after discovering a severe leak under our bath. He was prompt, very responsive to questions beforehand, and fixed the leak quickly. We were struck by how efficient and mindful of the cost of his time he was, and also by how clearly he set out what he was doing, and consulted us where appropriate. He made a point of making sure any questions we had were answered, and gave us detailed advice on post-repair actions to mitigate leak damage and follow-up issues. He followed his visit with a detailed email setting out what he'd found and repaired, complete with photos. Highly recommended.
Customer in Greater London Posted on 31/05/2020 , work completed 30/05/2020
Excellent service
Customer Service
Quality
Value
I emailed Will I Am to replace and fit bathroom pump. I had an immediate reply requesting photos. By return a Detailed quote was given and the work was done the following day. The engineer was on time, and as during Coronavirus concerns, wore a mask, gloves and plastic overshoes. I was impressed with the professional service and how promptly the work was done the engineer was courteous, helpful, efficient and left everything tidy.
Customer in Greater London Posted on 17/05/2020 , work completed 15/05/2020
Excellent service
Customer Service
Quality
Value
I can’t fault William’s professional and efficient service. There was brown water leaking from our boiler. Using the online form I sent a message and images to William. He called me back promptly and arranged a visit for the next day. He soon established the problem was a leaving diverter valve. The following day he returned to fit a new valve. The system was isolated, flushed and fully tested. All is fine again now. Good rates and highly recommended.
Customer in Greater London Posted on 07/05/2020 , work completed 05/05/2020
First class service
Customer Service
Quality
Value
I called 'will I am' after my boiler broke down last Friday. I was concerned I wouldn't be able to get anyone to come out due to the current Covid-19 situation. An engineer was on site within a few hours, masked and gloved, and he had us back up and running again. It was explained to me that a new fan was needed, and within an hour I was provided with a written report and quote for replacing the fan and another job I requested a quote for. William himself fitted the fan and bath tap, explaining everything he was doing. Excellent service thanks!
Customer in Greater London Posted on 22/04/2020 , work completed 20/04/2020
Incredible Service
Customer Service
Quality
Value
Reliable, quick, efficient, honest, well-priced, thorough service. 10/10 would recommend. Fixed my boiler and explained to me everything he was doing. Clearly brilliant at his job.
Customer in Greater London Posted on 17/04/2020 , work completed 17/04/2020
Timely and professional gas leak repair
Customer Service
Quality
Value
I booked Will to fix a gas leak. He was able to make a next day appointment, was punctual and very professional. He took appropriate Covid precautions. The work was done quickly and to a high standard. I would recommend him wholeheartedly for similar work.
Chris Posted on 16/04/2020 , work completed 15/04/2020
Excellent emergency call out
Customer Service
Quality
Value
We had a leak from a pressure release valve on our hot water cylinder in our roof on Easter Sunday in the middle of the Covid crisis. William asked for photos or a video on WhatsApp and gave a quote and a time just 2 hours later. Turned up exactly on time, full mask, gloves and plastic overshoes. Isolated leak, opened up pipes and showed me what was wrong. 20 minutes later had done a temporary fix that will get us through until a new part comes in. Left house clean and tidy. Thoroughly impressed by professionalism, cleanliness and ability to inspire confidence by explaining what had gone wrong and why, and how it should be fixed.
Customer in Greater London Posted on 12/04/2020 , work completed 12/04/2020
Tap replacement
Customer Service
Quality
Value
I emailed Will I Am regarding a leaking tap, and had a response within an hour, offering to order a tap that evening and he was able to pop round the next day. The work took no time at all and he was extremely diligent and tidy. I've used him before and would always go to him first for any plumbing help. Thanks!
Customer in Greater London Posted on 01/04/2020 , work completed 01/04/2020
New Hot Water System
Customer Service
Quality
Value
Excellent service from William and the team fitting hot water cylinder. Would recommend they were professional and tidy and knowledgeable
Rupert in Greater London Posted on 26/03/2020 , work completed 25/03/2020
Excellent service
Customer Service
Quality
Value
I have used Will I Am on a few occasions now; to install a new boiler, supply a gas safety certificate and replace a shower cartridge. They offer competitive pricing and the service is always fantastic. All of the engineers are reliable and punctual and I would highly recommend them to anyone!
Customer in Greater London Posted on 20/02/2020 , work completed 29/01/2020
Work always to the highest standard
Customer Service
Quality
Value
I have used Will I Am Plumbing and Heating Limited a number of times and wouldn't use any one else. The engineers are always efficient, communicative and polite. Work is completed efficiently and to a very high standard, with the engineers always leaving the place spotless after they've gone.
Customer in Greater London Posted on 17/02/2020 , work completed 17/02/2020
Radiator flush and nest installation
Customer Service
Quality
Value
The team turned up on time, got straight to work and carried out the job quickly and efficiently. They were polite and kept me informed on progress. Cost was as per quotation.
Customer in Greater London Posted on 28/01/2020 , work completed 24/01/2020
Toilet and basin drain repair
Customer Service
Quality
Value
Very satisfied, good communication, team turned up on time and work carried out well by decent plumbers.
Customer in Greater London Posted on 19/01/2020 , work completed 16/01/2020
TRV replaced
Customer Service
Quality
Value
Second time of using. Easy to book a visit. Good, thorough work done (by Paul) in replacing TRV and ensuring system balanced and working well. Will happily use again.
Customer in Greater London Posted on 15/01/2020 , work completed 14/01/2020
Boiler problem
Customer Service
Quality
Value
Very fast emergency call-out. Identified the problem straight away and fixed within 10 minutes. Polite, professional and highly recommended.
Customer in Greater London Posted on 14/01/2020 , work completed 13/01/2020
Leaking towel rail fixed
Customer Service
Quality
Value
William sent Paul to fix the leak. Conscientious work, very tidy. New valves fitted efficiently. Good value.
Customer in Greater London Posted on 08/12/2019 , work completed 06/12/2019
New boiler installed
Customer Service
Quality
Value
Professional and thorough approach from initial contact through the first visit to diagnose the problems with central heating boiler and then a quick/efficient installation of new boiler and controls. Also gave a thorough clean to old and (very) clogged radiators. Came back to make sure balance radiators and make sure everything working smoothly. A good experience. Will use this company again.
Customer in Greater London Posted on 07/11/2019 , work completed 30/10/2019
Professional outfit, would use again.
Customer Service
Quality
Value
Replaced a broken stopcock in under an hour. Standard pricing for London, courteous and helpful plumber, charged a fair price for the replacement parts. Invoice with bank transfer rather than messing about with cards and cash. Would use again.
Customer in Greater London Posted on 06/11/2019 , work completed 06/11/2019
Toilet leak and bowl replaced
Customer Service
Quality
Value
I have used firm a few times and always found them courteous and reliable. Work unexpectedly complicated but completed in good time.
Customer in Greater London Posted on 05/11/2019 , work completed 01/11/2019
Great plumbing job
Customer Service
Quality
Value
Will I Am was fantastic (as always - we've used them several times before) punctual, courteous and sorted the problem out quickly and cheaply.
Customer in Greater London Posted on 27/09/2019 , work completed 26/09/2019
Happy customer
Customer Service
Quality
Value
William has recently carried out the annual gas safety test and boiler service. I have found this company to be courteous, helpful and quick to respond so I am very happy to recommend their service.
Customer in Greater London Posted on 11/09/2019 , work completed 06/09/2019
Excellent prompt service
Customer Service
Quality
Value
Contacted Will I Am about possible leak after reading the reviews on here. Prompt response appt made for next day with Joe. He arrived, he sorted in 45 mins! V pleased with service and work. Would definitely use again
Customer in Greater London Posted on 01/09/2019 , work completed 28/08/2019
A return visit
Customer Service
Quality
Value
Joe and Ryan visited me for a second time that had no reflection on their original work in clearing a blocked kitchen sink that required changing pipe work and creating a better fall to the main waste water pipe - this recent visit confirmed the problem may be a fault elsewhere in the building. The plumbers did all that was asked of them efficiently, effectively and courteously. I have no problem in recommending them very highly.
Malcolm, Greater London Posted on 10/08/2019 , work completed 08/08/2019
Excellent service
Customer Service
Quality
Value
Another company told me my faulty boiler had to be replaced. Will-I-am came to quote. They were prompt professional and took tome to explain my options. They said the boiler could be repaired. I got a report with photos the same day. I was given a 20% discount on the diagnostic visit. They sourced the parts for my 17 yr old boiler and came and fixed it the day after my quote. The whole thing with both visits cost £300 instead of 3-4000 for replacement. I have lovely hot water again. Highly recommend
Clare, Greater London Posted on 10/08/2019 , work completed 09/08/2019
Excellent service!
Customer Service
Quality
Value
Excellent service. From the initial contact through to the completed job I was very happy. Highly recommended.
Customer in Greater London Posted on 08/08/2019 , work completed 08/08/2019
Toilet flush fixed fast!
Customer Service
Quality
Value
I've used Will I Am several times before and was once again really pleased with the service. Will's team turned up on time and completed the work (a broken toilet flush) quickly and neatly. After I reported a small snag Will himself came back the next day to correct the problem with no additional charge. An excellent experience!
Customer in Greater London Posted on 23/07/2019 , work completed 17/07/2019
Great work
Customer Service
Quality
Value
Always quick to respond and resolve any issues. Gives detailed feedback and breakdown of service. Wouldn't call anyone else!
Customer in Greater London Posted on 23/07/2019 , work completed 22/07/2019
Great work
Customer Service
Quality
Value
Needed to find and fix a leak. Paul was friendly, explained everything he was doing and why. Good job. Will use again when needed.
Customer in Greater London Posted on 22/07/2019 , work completed 20/07/2019
Excellent plumber
Customer Service
Quality
Value
I found a leak in my airing cupboard. I e-mailed some photos and one of William's team came the next day to see exactly what the problem was. The day after, the part causing the problem was replaced and the leak has now stopped. Everything was explained, the work was done quickly and efficiently. Both visits were on time and no mess was left. I've used William before. I am so glad I found him because I trust him (and his team) completely. I would recommend him, without any hesitation.
Customer in Greater London Posted on 21/07/2019 , work completed 17/07/2019
Leaking lavatory
Customer Service
Quality
Value
Arrived within agreed time. The work was carried out efficiently and tidily and the price charged was in accordance with what had been quoted.
Customer in Greater London Posted on 18/07/2019 , work completed 17/07/2019
Excellent service from Will I Am Plumbing
Customer Service
Quality
Value
Excellent service from Will I Am Plumbing, appointment arranged at very short notice with Will - was flexible to both come urgently, and at a time which suited me; Joe was friendly, efficient and competent - repairing our leaking pipe quickly. Very happy, would recommend.
Customer in Greater London Posted on 23/05/2019 , work completed 22/05/2019
Excellent services
Customer Service
Quality
Value
Highly recommended, I was very satisfied with the services received. William was quick to respond and managed to sort out the issue within 24 hours. Also Paul, the engineer provided a thorough report of the issue, what was fixed and also backed up by before/after photos which was useful since the property is let out so I did not have to get involved too much. Will definitely use again in the future. Thanks.
Customer in Greater London Posted on 19/05/2019 , work completed 15/05/2019
Quick change of tap.
Customer Service
Quality
Value
Booking process was easy and straightforward, and Will responded very quickly to my queries. Jo the engineer arrived at agreed time to replace my tap. He worked quickly, quietly and well. Will be hiring them again.
Customer in Greater London Posted on 30/04/2019 , work completed 29/04/2019
Excellent professional and good value service
Customer Service
Quality
Value
We had a plumbing emergency with a burst pipe under floor. Will-I-am was recommended by a friend. Great professional service came out quickly to give us a temporary solution and full fix the following day. We would definitely recommend Will-I-am and his team.
Customer in Greater London Posted on 30/03/2019 , work completed 14/03/2019
Another Voice for Wil I Am
Customer Service
Quality
Value
Great service from Wil I Am. Plumber, Joe, was fast, efficient, friendly and courteous. The kitchen sink waste and pipework was in dire need of replacement and it was all done with a minimum of fuss, mess or to-ing and fro-ing. I recommend this fine company very highly.
Customer in Greater London Posted on 19/03/2019 , work completed 18/03/2019
Absolutely brilliant service
Customer Service
Quality
Value
This is the fourth time Will has done work for me, and always I was able to get a quote and appointment quickly, the work was done to a very high standard, and service was professional, polite and friendly from start to finish. I would highly recommend.
Customer in Greater London Posted on 01/03/2019 , work completed 28/02/2019
Highly professional outfit
Customer Service
Quality
Value
I was let down by 3 plumbers in a row and was getting desperate as water was dripping into the flat below. Will I Am Plumbing was able to send a plumber round on the same day that I called and Joe not only showed up exactly when he said he would (half the battle) but carried out the work quickly and faultlessly and left the place spotless. I was particularly impressed by the after care service which included a detailed description of what had been done, a number of photos showing before and after, an an itemised invoice. All in all, very impressed!
Customer in Greater London Posted on 26/01/2019 , work completed 25/01/2019
Exceptional
Customer Service
Quality
Value
Exceptional service with excellent work. Was available for an urgent request at very short notice. Very helpful and friendly.
Customer in Greater London Posted on 28/12/2018 , work completed 28/12/2018
New boiler
Customer Service
Quality
Value
Really professional service. Installed a new boiler (which involved some additional pipework and adding a new flue). Clean, on time, friendly.
Customer in Greater London Posted on 15/12/2018 , work completed 14/12/2018
Fast, professional, transparent
Customer Service
Quality
Value
From start to finish, it has been a refreshing pleasure to deal with a company providing excellent customer service. I was offered an appointment on day of contacting William, to deal with a WC overflow which meant that the toilet was permanently flushing. Terry arrived on time, and with parts needed so no second appointment needed. He explained cause of problem, works carried out, and left everything tidy and clean. Invoicing process was transparent with clear pricing and photographs of works attached. I have no hesitation in recommending, and using, Will I Am again.
Customer in Greater London Posted on 05/12/2018 , work completed 03/12/2018
Work done very promptly and efficiently
Customer Service
Quality
Value
From the time of the first contact, it was all very smooth as regards the cost of the work and when it could be done. They came extremely promptly and the work was done very efficiently and advice as to the cause of the problem was given.
Customer in Greater London Posted on 01/12/2018 , work completed 01/12/2018
5 star plumbing
Customer Service
Quality
Value
I had a silly issue with my boiler and will i am Plumbing literally saved my life. As a student on a budget looking for a quick fix and a safe service, I couldn't ask for anything more. I feel so incredibly lucky to have found these guys! They are kind and attentive. Highly recommended.
Customer in Greater London Posted on 30/11/2018 , work completed 30/11/2018
Great job done, fast and reliable
Customer Service
Quality
Value
Send photos before for a quote and get an estimate, which was spot on. Fitted a new radiator and connecting it to the system. Service was quick and reliable. Staff very friendly and knowledgeable.
Chris D Posted on 08/11/2018 , work completed 08/11/2018
Helpful Quick and Efficient Company
Customer Service
Quality
Value
Just as the cold snap started the the heating and hot water packed up, very frustrating. William sent an engineer the next day and he solved the problem and helpfully explained what he had done. Excellent value too which is much appreciated. Strongly recommend.
Christine Abel Posted on 01/11/2018 , work completed 01/11/2018
Great work & good communication (boiler replacement)
Customer Service
Quality
Value
When I called William after my boiler broke, he quickly sent an engineer to have a look at my installation to give me a quote for the repair. As it was an old and a little strange installation, he came back himself to have a second look at it and gave me a detailed diagnostic of the problem, the works that needed to be carried, and a quote, patiently explaining to me all the details on the phone. As I was abroad when this happened, William really made communication easy with me, communicating via emails and phone calls as well as directly with my tenant. Therefore, it was easy to book the repair, even while not being in London myself. In order to make sure the works could be finished by the date he gave me (it was a two days job), he came two days before to install the scaffolding and prepare everything for the repair. William and his engineers explained well everything to my tenant and I, they were very courteous, on time, and left the apartment very clean after they finished the works. My new boiler works perfectly and it has been quite a relief to have these works running that smoothly as it was a little bit stressful to deal with a broken boiler from abroad. I chose Will I Am Plumbing and Heating Ltd based on the quality of the reviews I read on them online and I am very happy with the work they have done. I will keep using them from now on and would recommend them to everyone.
Ms Hay Posted on 12/10/2018 , work completed 12/10/2018
Fitted new kitchen tap
Customer Service
Quality
Value
William was able to give me a very quick appointment the day after calling. Joe came to fit our new kitchen tap, he was extremely professional, courteous, clean and tidy- he took his shoes off before entering the house, cleaned everything up after the job was completed, helped with other general plumbing queries and went above and beyond applying a clip for our dishwasher that was missing. I will definitely be using them again!
McClurg Posted on 11/10/2018 , work completed 11/10/2018
Definitely recommend
Customer Service
Quality
Value
Joe was really helpful and thorough in sorting out a recurrent airlock problem I’d been having. He was really efficient and arrived bang on time and I feel confident that he’s sorted it out.
SuzeMc Posted on 11/10/2018 , work completed 11/10/2018
Highly recommended
Customer Service
Quality
Value
Very professional throughout. Quoting very quick and easy. Job completed smoothly, on time and on budget. Would certainly recommend and we will use them again.
Will F Posted on 09/10/2018 , work completed 09/10/2018
Fantastic
Customer Service
Quality
Value
The best customer service I’ve ever had in relation to works in my flat. From first contact, to the job itself, to invoicing, everything was brilliant. I was especially impressed with the care taken before my appointment to gather as much info as possible about the problem to ensure they had the correct parts ready and I would not need a second appointment. Problem fixed within half an hour and left tidy. This is service at it’s best.
EMGVic Posted on 01/10/2018 , work completed 01/10/2018
Very entrepreneurial and a nice guy!
Customer Service
Quality
Value
Carried out inspection of shower pressure was thorough, genuinely interested in solving the problem, and made sure to make the entire time that I was paying for count!
Aniket Bakshi Posted on 21/08/2018 , work completed 21/08/2018
Excellent plumber
Customer Service
Quality
Value
Will I Am did the annual check on my pressure cylinder. I have used them before and - again - was very happy with the service. They turned up on time, did the work, explain (in easily understandable terms) what had been done and left everything tidy. I will definitely continue to use them.
Keren Trimnell Posted on 05/08/2018 , work completed 05/08/2018
Excellent Work
Customer Service
Quality
Value
I had a leaking bath waste fixed and an old basin waste replaced with a newer unit. Two issues in much need of fixing. Whilst checking the bath, they noticed it was draining very slowly, so they cleared a blockage. It was all fixed quickly with no fuss, plus all cleaned up afterwards. Excellent job.
Mr Cheung Posted on 30/07/2018 , work completed 30/07/2018
Great communication, excellent work
Customer Service
Quality
Value
Excellent communication. Rates clear up front. Willing to look at photos and suggest a part which I then bought because it was cheaper that way. Came on time to fit the part. Professional, clear explanation. one of the best tradesperson experiences I have had.
John Horsfield-Bradbury Posted on 27/06/2018 , work completed 27/06/2018
Boiler Installation & Annual Service
Customer Service
Quality
Value
Will I Am Plumbing installed a new boiler in our house back in 2016. We were taken back by the excellent advice and service and are totally happy with the Viessmann Vitodens 100-W that was recommended. Since installation Will I Am have undertaken annual services and replaced several radiators. On each occasion the service has been excellent. I would thoroughly recommend Will I Am to anyone seeking plumbing or heating work.
Dom Lovett Posted on 15/06/2018 , work completed 15/06/2018
Responsive, reliable and helpful.
Customer Service
Quality
Value
I have used William before. His service for smaller jobs, changing the plumbing of dishwasher and keeping the radiators bled and the boiler balanced is as good as when it was a big project of changing the boiler. Responds quickly, explains patiently and works quickly and efficiently, keeping me informed. Strongly recommended.
Christine Abel Posted on 04/06/2018 , work completed 04/06/2018
Great comms, Great work, Highly recommended
Customer Service
Quality
Value
Great service, quality workmanship, excellent comms. I took photos to describe the issue, received a fixed price quote, which was met. Constantly informed of arrival time, etc. Highly recommended.
hirstys Posted on 14/05/2018 , work completed 14/05/2018
Professional, punctual and friendly.
Customer Service
Quality
Value
Will and his team are a pleasure to deal with. They explain what they are doing and why and get the job done efficiently. Quality of workmanship is top notch. Glad to have found them and would highly recommend. Several job completed and can't fault any of them.
JULIAN SMITH Posted on 03/04/2018 , work completed 03/04/2018
Impressive company
Customer Service
Quality
Value
William recently replaced a bathroom tap and outlet and carried out a Gas Safety Certificate. William is very efficient, skilled, helpful and turned up exactly when he said he would. Very impressed with this company and have no hesitation in recommending.
Alexandra Winston Posted on 30/03/2018 , work completed 30/03/2018
Many thanks for the work
Customer Service
Quality
Value
Many thanks for the work, as always excellent service and all up and running again - thank you.
Guy Nicholson Posted on 30/03/2018 , work completed 30/03/2018
Perfect job
Customer Service
Quality
Value
William was great. Got on with the job of replacing our shower, did it perfectly and tidily, and even offered us some very helpful, free advice for other problems in the bathroom. Highly recommend him.
MaxEcko Posted on 26/03/2018 , work completed 26/03/2018
Very professional and efficient
Customer Service
Quality
Value
William replaced a complete flue for me. He was brilliant at communicating in advance of the job and completed it on the day really quickly and efficiently. Would highly recommend him.
MJThornhill Posted on 15/03/2018 , work completed 15/03/2018
If only all plumbers were this easy
Customer Service
Quality
Value
Needed a small job of taking off a radiator while I decorated the room, and then putting back at a later date. William was very accommodating, transparent and did a good job. They were slightly more expensive than some plumbers, but I would not hesitate for a second to recommend or use them again. Total peace of mind. Thanks!
Adandec Posted on 14/03/2018 , work completed 14/03/2018
Helpful, fast and efficient
Customer Service
Quality
Value
Very helpful and quick with my initial enquiry (tried to advise on how fix the problem without a chargeable visit). When a visit became necessary the work was carried out very quickly and with a minimum of fuss. Very pleased with the work and the service.
on-the-spirit-level Posted on 13/03/2018 , work completed 13/03/2018
Burst pipe! no problem.
Customer Service
Quality
Value
An easy, reliable, transparent plumbing service from the moment we requested an appointment. Will I Am is how a plumbing service should be. Sean and Aaron were friendly, courteous and professional. They quickly stopped the problem (burst pipe) by efficiently locating the water supply and then described in detail the work to remedy the problem and also stop it from happening again in the future. They were patient with our questions. As a bonus, they also inadvertently fixed our water pressure issue when Sean serviced the mains. I wouldn't hesitate to use them again.
pancakestack Posted on 06/03/2018 , work completed 06/03/2018
Impeccably professional, friendly and fast!
Customer Service
Quality
Value
Continue to be extremely impressed with William and his team. This is the second time we've used them and they are now firmly our first phone call for all our plumbing needs! Always patient and helpful, taking the time to talk through the pros and cons of various options. They did all this with a smile - including having to work outside in the middle of the Beast from East! The team worked extra hard to make sure we weren't left without heat or hot water over night - for which we will be forever grateful! Can't recommend highly enough.
Kate Booth Posted on 05/03/2018 , work completed 05/03/2018
Definitely a recommendation
Customer Service
Quality
Value
Thanks to the snow and an old house, my pipes froze, the bath was not draining and the pipe from the overflow in the bath broke. I called Will.i.am for help (I had used him before, totally happily) and he came round and sorted it all out for me. What I really appreciated is that in each case he actually checked out other possible issues, rather than just dealing with the obvious issue. So good to have someone who can and will do these additional checks. In each case he sorted everything. He is professional, friendly and efficient. Would definitely recommend his to others.
Macrae Posted on 02/03/2018 , work completed 02/03/2018
A Great Help In An Emergency
Customer Service
Quality
Value
My daughter had a leak in her flat and was on holiday. Will i am came to the rescue, came out the same evening and sorted out the problem. Very pleasant and knowledgeable, would use again.
Maria1 Posted on 02/03/2018 , work completed 02/03/2018
Professional and reliable
Customer Service
Quality
Value
I have been using Will I Am Plumbing for 2 years as a small landlord. His advice is sound, his small team well trained in modern plumbing techniques, they turn up on time and leave the place clean and tidy. They do a proper job. I am sorry to recommend him as he will get too busy!
Wil Clayton Posted on 22/02/2018 , work completed 22/02/2018
Recommended!
Customer Service
Quality
Value
William and team completed the work thoroughly (Gas safety, power flush and new basin waste) and also made some good recommendations in their report. Good communication and friendly service, they also started work early to fit in with our schedule. Highly recommend these guys for plumbing and gas work.
Mark Curran Posted on 20/02/2018 , work completed 20/02/2018
Fantastic work!
Customer Service
Quality
Value
William's team were fantastic. They were on time and very polite. They explained the problem and how they were going to resolve it, and kept my informed throughout the process. The quality of the work was great and I would highly recommend them.
Hannah Tovey Posted on 19/02/2018 , work completed 19/02/2018
Effortless fix
Customer Service
Quality
Value
Will took our call on a Sunday evening and came out and fixed our broken boiler when most folks would be turning in for the night. Besides fixing the pressure in seconds, he also advised us on what to do if it happened again, and all with the most efficient and courteous service one could ask for. He'll be our go-to for all future calls from now on.
DavidPaw Posted on 18/02/2018 , work completed 18/02/2018
Never this good before!
Customer Service
Quality
Value
It is impossible to overstate how good these guys are... from the initial communications to agree and arrange the required work (Will i am), punctuality on the day, professionalism of Sean and Paul (who undertook the work), quality of their workmanship, tidiness during and on preparing to leave and finally with regard to the detail provided in the paperwork and advice for post-installation maintenance. I have never had tradesman this good before (and i am 58).
David45 Posted on 16/02/2018 , work completed 16/02/2018
Great work
Customer Service
Quality
Value
William and his team were able to move a boiler with little bother, They also discovered and fixed two gas leaks whilst on site. 11/10 would recommend.
Nevermore99 Posted on 15/02/2018 , work completed 15/02/2018
Very Timely & Professional Service
Customer Service
Quality
Value
Had to repair the heating element of a HIU, which unfortunately broke down in one of the coldest weeks this Winter. Engineers were very timely and professional, making thorough checks on the plumbing side, as well as answering any questions I had. Initial diagnosis determined a fault of electrical nature, therefore had to additionally request the services of an electrician. Despite it not being a quick fix, they even helped me source an electrician!! The final step was to supply and fit a new part, for which I went back to Will-i-am (as plumbing element). William went out of his way to get all this work done on the same day (post-electrician visit), helping minimise disruptions, as well as time without heating.Very clear about pricing and invoicing. I felt well informed every step of the way. Their engineers have experience with servicing & repairing HIU's, which is still tricky to find in London. I was recommended this company via a neighbour and would happily recommend to others.
RMartinez Posted on 13/02/2018 , work completed 13/02/2018
Very good and reliable
Customer Service
Quality
Value
Fantastic! Thank you very much!
Marian Posted on 12/02/2018 , work completed 12/02/2018
Boiler Repair
Customer Service
Quality
Value
Will was fast and efficient, he did excellent work and was super friendly. I'd highly recommend him for any work at your home.
Aidan Kelly Posted on 12/02/2018 , work completed 12/02/2018
Great Service & Very Efficient
Customer Service
Quality
Value
I would highly recommend Will I Am Plumbing - we had a leak in our water tank's expansion vessel, which needed to be removed and replaced ASAP. Will was able to come over and carry out the work the same day as the issue was reported, and the work was carried out to a very high standard.
Fred Sugden Posted on 06/02/2018 , work completed 06/02/2018
5 Star Service
Customer Service
Quality
Value
Prior to booking all email communication was handled promptly and in depth. Will was booked in for 11am - 1pm slot. He called before hand to see if it was okay to come earlier which was perfect for me. He completed his work efficiently and took time to explain the outcome of his diagnostics and all my options and possible consequences. Very courteous and explained everything in a easy to understand way. Within half an hour of him departing he emailed a report of his findings. Very pleased with this tradesman and will definitely use again.
Juzzee Posted on 05/02/2018 , work completed 05/02/2018
Timely, professional and courteous
Customer Service
Quality
Value
Very pleased with William and his crew. They were quick, polite and reliable. I knew I was in safe hands and they took safety seriously which is important with gas. They also notified me along the way of any issues -e.g. the height of the new cooker would have been lower than that of the original cooker, so they fashioned a work-around for me. Very pleased with the work and would use again without hesitation.
Brett Carron Posted on 31/01/2018 , work completed 31/01/2018
Highly recommend Will I Am
Customer Service
Quality
Value
I was very impressed - everything a plumbing service should be. Excellent work, excellent advice and very human (that means helpful, friendly and kind!) approach! I hope they will carry out further work for me.
henrie Posted on 25/01/2018 , work completed 25/01/2018
Ten out of ten
Customer Service
Quality
Value
I found William to be punctual, polite, quick & reliable & would definitely recommend his services to others.
Scott Ridgers Posted on 22/01/2018 , work completed 22/01/2018
Excellent
Customer Service
Quality
Value
William was responsive, professional and did a fantastic job. Recommended
Kiri pizer Posted on 13/01/2018 , work completed 13/01/2018
Will I Am Plumbing and Heating Ltd
Customer Service
Quality
Value
This company have now completed 3 jobs for me: Kitchen tap fitting, boiler element replacement and shower mixer tap replacement. They are friendly, explain in full detail what they are doing and why. The work is of excellent quality, they're very tidy and well presented and friendly with it. Would highly recommend.
Vanessa Boyd Posted on 12/01/2018 , work completed 12/01/2018
Removed old washing machine and installed replacement
Customer Service
Quality
Value
Very efficient service with work completed at the agreed time in a friendly and professional manner.
Francis Murray Posted on 17/12/2017 , work completed 17/12/2017
Excellent work
Customer Service
Quality
Value
William is a courteous, trustworthy and skilled engineer. He handled my boiler problem quickly and efficiently. Would definitely recommend him.
Joel McKim Posted on 12/12/2017 , work completed 12/12/2017
Super helpfull!
Customer Service
Quality
Value
I was given advice by phone and Whatsapp on how to repressure a boiler. When I lost the heating, I texted Will in a middle of the night and he answered in a matter of minutes. He was super helpful: sent some videos straight away and accompanied me by phone to make sure I did the work myself in a right way. Well done!
Darius Krisiunas Posted on 08/12/2017 , work completed 08/12/2017
Boiler Service, minor repairs
Customer Service
Quality
Value
Reliable and punctual. All work done quickly and cleanly. Happy to explain issues. Helped to fix some smaller issues with taps and heat distribution between rooms after boiler service. Would happily recommend.
Richard K. Posted on 06/12/2017 , work completed 06/12/2017
Boiler service (drained boiler and pumped up expansion vessel)
Customer Service
Quality
Value
I had a problem with my boiler. William and colleague were friendly and efficient. William was thorough in his diagnostics and explanation to me about the problem, which he fixed. I would highly recommend.
Flowers in Spring Posted on 05/12/2017 , work completed 05/12/2017
Highly recommended
Customer Service
Quality
Value
William is very prompt and courteous in replying, extremely helpful, explaining what needs to be done, what options there are and then, once a decision is made, deals with the problem as quickly as possible. I have used him three times now, to replace the boiler, fix a leaking valve in the shower and replace the hob. I definitely recommend him.
Christine Abel Posted on 27/11/2017 , work completed 27/11/2017
Change of elements on immersion boiler
Customer Service
Quality
Value
Very professional. Completed the work within a couple of days of me contacting them. Great service. Would use them again
ek1390 Posted on 24/11/2017 , work completed 24/11/2017
Excellent service - highly recommended
Customer Service
Quality
Value
Excellent service. William was able to come to my flat within a couple of days of me first contacting him. He asked a number of questions before coming to the property so he could research the issue. Once at my flat he explained very clearly what the issue was and what he did to fix it, taking numerous photos of the whole process. Within a couple of hours of leaving he had then put the detailed explanation and photos into an email for my records. Would definitely recommend him.
Nick H Posted on 20/11/2017 , work completed 20/11/2017
Annual boiler service, replaced kitchen basket waste, repaired bathroom waste pipe, replaced Honeywell room thermostat
Customer Service
Quality
Value
Great professional and trustworthy service. This is the second time I have used this company. William is very quick to respond and always helpful and efficient. Highly recommended!
Serena Posted on 17/11/2017 , work completed 17/11/2017
Shower leak & kitchen tap swap: If only all trades people were as easy to deal with
Customer Service
Quality
Value
Will and his team were fantastic. Quick to respond, clear and comprehensive with all their communications, thorough with their work and not afraid of a challenge. A pleasure to deal with, if only all trades people could be so easy to deal with.
JMGOLD Posted on 12/11/2017 , work completed 12/11/2017
Very Highly Recommended Plumbing Company
Customer Service
Quality
Value
Very highly recommended. William is incredibly responsive to emails, the visit was arranged very quickly and then the day booked, for the work to be done. I was kept updated at all stages and in writing, which I prefer. The price was very competitive. Sean, who came to assess the work needed, was superb, listened and quoted to my specification. I felt reassured by his presentation and knowledge and confident enough to leave him alone to do the work whilst I went to work. I came back to a clean flat and a fully functioning boiler and toilet. I would definitely use them for all future plumbing work.
Vanessa Posted on 12/11/2017 , work completed 12/11/2017
great service
Customer Service
Quality
Value
Great service, great job and a good price, I highly recommend this company.
annette Posted on 07/11/2017 , work completed 07/11/2017
Great work
Customer Service
Quality
Value
Very polite, efficiant and tidy.
Oliver Knapp Posted on 07/11/2017 , work completed 07/11/2017
Good work, easy to schedule, came quickly!
Customer Service
Quality
Value
The flush on my toilet broke -- it was a problem with the siphon, damaged by hard water. It was easy to get hold of William, easy to book him to come, and he carried out the work quickly, neatly, efficiently. I'd be very happy to recommend him.
Erica Wagner Posted on 25/10/2017 , work completed 25/10/2017
Trustworthy and reliable company
Customer Service
Quality
Value
The work (boiler removal and replacement) was done in a professional and efficient manner, and Will and his team were courteous and respectful. Phone and email communication was excellent - prompt, informative, and clear.
Peter Posted on 24/10/2017 , work completed 24/10/2017
Brilliant job
Customer Service
Quality
Value
Quick, fast, clean quality job. Thanks!
Michal Posted on 15/10/2017 , work completed 15/10/2017
Excellent service!
Customer Service
Quality
Value
William has arrived within one hour of me making a call, after 9pm on a Monday. He was efficient, polite and professional. He quickly identified the problem and went about fixing it. He already had the spare parts that were necessary for the fix in his truck. He clearly cares about delivering a high quality service. I am already planning to book him for a few other jobs. Highly recommended!
Anton_22 Posted on 10/10/2017 , work completed 10/10/2017
New tap
Customer Service
Quality
Value
Great service! The guys went out of their way to ensure the job would be finished on time despite having to deal with a very poor job completed by someone else!
Antonia Posted on 02/10/2017 , work completed 02/10/2017
Awesome plumber
Customer Service
Quality
Value
Sorted all my plumbing issue quickly and easily
Pippa Tunstall Posted on 22/09/2017 , work completed 22/09/2017
Excellent service
Customer Service
Quality
Value
Excellent service replacing a damaged kitchen mixer tap. From William: in advance clear and concise emails detailing the scope of work, and the price. From Sean: arrived on time, worked tidily, quietly, efficiently, cleaned up when he’d finished. By the end of the day I received an emailed report of work done, with photos illustrating it, and an itemized invoice: all very helpful and transparent. Very happy to recommend and will certainly use again.
JohnDee Posted on 20/09/2017 , work completed 20/09/2017
Service hot water cylinder and carry out further fixes
Customer Service
Quality
Value
Very clear communication. Reliable and fast service. Made the whole process stress free for me. Thank you!
F_L_Zhai Posted on 30/08/2017 , work completed 30/08/2017
Thermal Store installation
Customer Service
Quality
Value
William and his team are very professional and efficient. Unlike other plumbers William seems to do all the booking and organising materials/quotes, so he responses really quick. Whereas other companies we tried to contact never responded emails/voicemails etc. Although they are not the cheapest they provided a really good service and sorted out our low flow issues in our house which other plumbers could not work out. I would recommend them. They even resolved for free minor issue with an overflowing WC cistern following the installation of the thermal store. Did charge to quote originally which was a bit odd.
Richard Posted on 24/08/2017 , work completed 24/08/2017
Excellent, Professional and Timely Service
Customer Service
Quality
Value
Will Ma dealt with my initial enquiry in a timely and professional way. He carried out the work to my complete satisfaction, tracing and repairing the leak that was causing water ingress into my property. Highly recommended.
paul47 Posted on 12/08/2017 , work completed 12/08/2017
Very knowledgeable, efficient and friendly
Customer Service
Quality
Value
I called up Will i am Plumbing this morning and they sent a plumber round that afternoon. He was very friendly and easy to talk to, knew exactly what the problem was and sorted it very quickly. A little bit expensive, but well worth paying that amount for the good service I received.
Jack Turner Posted on 14/07/2017 , work completed 14/07/2017
Nest installation
Customer Service
Quality
Value
Prompt, helpful and tidy. Highly recommend.
2011-03-28 17:20:51.253 Posted on 29/06/2017 , work completed 29/06/2017
Responsive and uncomplicated
Customer Service
Quality
Value
Recommended
Which? consumer Posted on 14/05/2017 , work completed 14/05/2017
Outstanding
Customer Service
Quality
Value
Prompt, efficient and a fair price. Will definitely use Will-I_am Plumbing again.
m.dain Posted on 26/04/2017 , work completed 26/04/2017
Replacement water heater
Customer Service
Quality
Value
William spent a lot of time with us when he first came to look at the job and made the effort to explain everything in detail. This gave us a lot of confidence in him. He turned up on time to carry out the work with excellent results. We wanted the washing machine to fit into the same cupboard as the new larger water heater . Other plumbers said this was not feasible but William managed it. He was very polite and tidy and the work was excellent.
Lynn Wells Posted on 16/04/2017 , work completed 16/04/2017
Flawless
Customer Service
Quality
Value
A brilliant service from start to finish. I will not hesitate to use Will-I-Am Plumbing again.
Kirsten Posted on 13/04/2017 , work completed 13/04/2017
Prompt,thorough and Professional
Customer Service
Quality
Value
Replaced a damaged bath for me within 24 hours of requesting the work. Excellent job. Fair price. Highly recommended
jbmurray42 Posted on 11/04/2017 , work completed 11/04/2017
Best people around
Customer Service
Quality
Value
Really got lucky having Will recommended by a friend when my boiler died. Ended up needing boiler replaced, a new pump fitted, two water tanks removed, the whole heating system bled, radiator valves replaced... He and his workers were great - polite, honest, clear about the job and able to explain its complexities to a lay person, very thorough in their work, on time, and tidied up after themselves. Would go back to them for any future work and recommend them whole-heartedly.
isabelcalder Posted on 09/04/2017 , work completed 09/04/2017
Most Professional Gas Safety Check Ever
Customer Service
Quality
Value
Excellent Company! We were kept well informed of what was going on, even received images of the inspection (taken during the tests) - very professional. Felt very comfortable i.e. they came in, did the tests and did not "try" to suggest additional "remedial works". Would definitely use again for all our plumbing and heating needs for all our properties!
Phoenix River Posted on 06/04/2017 , work completed 06/04/2017
Great communication and good work
Customer Service
Quality
Value
William came to our rescue when a different plumber walked out on a boiler installation. We were very impressed with William's excellent communication - he responded quickly and was clear, fair and polite throughout the process. The quality of the work seems to be excellent. We are very glad that we found William and his team and hope to work with them again.
sonrisa Posted on 25/03/2017 , work completed 25/03/2017
Great work
Customer Service
Quality
Value
Great trader, highly recommended.
JHawtin Posted on 17/03/2017 , work completed 17/03/2017
Highly recommend
Customer Service
Quality
Value
I was very appreciative when William worked over the weekend to do emergency gas pipe repairs at my flat. He was very professional & detailed. I also had him replace the boiler, give gas safety inspections and service the boiler. It has been 2 years since he replaced the gas pipes & boiler, and everything continues to be in good condition. I highly recommend using him!
Stephanie Posted on 01/03/2017 , work completed 01/03/2017
Replacement boiler
Customer Service
Quality
Value
William and his colleague came to check out our broken boiler, unfortunately there were numerous problems (which wasn't a surprise) so William recommended it be replaced. After discussions about trying to fix the old boiler vs. installation of a new one we agreed to go ahead with the replacement and I'm so glad we did. William installed the new boiler just two days after his initial visit and I was very happy with the work. I would definitely work with him again for all other gas/pluming needs in the future. Incredibly professional, prompt and tidy work.
Which? Trusted Traders Consumer Posted on 20/02/2017 , work completed 20/02/2017
Quick and efficient!!
Customer Service
Quality
Value
Woke up to a broken boiler - I found William on this site and he was really brilliant. Came over within one hour of calling him, he has all the parts in his van already, and fixed it really quickly. Total life saver!!!
Sylvia Farago Posted on 18/02/2017 , work completed 18/02/2017
Fantastic service
Customer Service
Quality
Value
William responded very fast. The service was performed on the same day. It was fast, efficient and reasonably priced. Really happy with the job.
Michael Voreau Posted on 15/02/2017 , work completed 15/02/2017
Quick response and professional, friendly engineers
Customer Service
Quality
Value
William responded very quickly and clearly to my request for a quote, and was able to book us in for the next day. His engineers who came out were very friendly and professional, and talked me through everything they were doing. We thought the price was very fair and the engineers were careful to stick to the quote and not go over time. We'll definitely cal William again next time we have plumbing issues.
AJCJ123 Posted on 13/02/2017 , work completed 13/02/2017
Great job, very happy with new boiler
Customer Service
Quality
Value
Had a boiler replaced with William, who managed my expectations well and explained everything with good clarity and knowledge. The job took less time than expected, left no mess, and the new boiler works very well. Didn't go over the price quoted either. Very happy with the service all round. A+
misterob Posted on 07/02/2017 , work completed 07/02/2017
Very helpful and quick
Customer Service
Quality
Value
William came round quickly to service our boiler and then offered us a quote for several other jobs. He was efficient, clear and helpful. The price was the same as another quotation we had received, but he was able to respond much more quickly and professionally.
c.pelletier Posted on 07/02/2017 , work completed 07/02/2017
One happy customer!
Customer Service
Quality
Value
Will and his team were very efficient, quick and tidy. I would highly recommend
Melanie Posted on 06/02/2017 , work completed 06/02/2017
Express service
Customer Service
Quality
Value
I used Will in an emergency. It was so efficient fast and professional that I can recommend to anyone who needs fast job. Bravo Will!
srebra Posted on 01/02/2017 , work completed 01/02/2017
Fast and Reliable
Customer Service
Quality
Value
Quick, reliable and professional. I was Really happy with Williams punctuality and workmanship. A good tradesman to have on your contact list.
IzakvN Posted on 27/01/2017 , work completed 27/01/2017
Replace faulty ballcock
Customer Service
Quality
Value
I am really impressed with the efficiency, and speed with which the job was identified and dealt with, and whilst attending to the problem another issue was observed and I was given full details, so that I have been able to have this dealt with and any resulting problems occurring from this have been stopped. I would highly recommend Will for any plumbing issues.
Juliet Posted on 20/01/2017 , work completed 20/01/2017
Excellent, thorough work
Customer Service
Quality
Value
William carried out a boiler service and gas safety certification inspection on a property I'm purchasing and was very professional and thorough in his work. I contacted him at late notice and he was able to visit the property the following day, with the report sent to me that night. Very impressed!
Which? consumer Posted on 09/01/2017 , work completed 09/01/2017
Efficient, courteous service
Customer Service
Quality
Value
William came to address a dripping nut in my hot water system and quickly diagnosed that replacement ball and stop-cocks were needed. He made the replacements with parts he had in his van. He completed the job on budget and within an hour of arrival. He was very helpful and polite throughout our interaction.
tommelluish Posted on 04/01/2017 , work completed 04/01/2017
Good service all around
Customer Service
Quality
Value
William responded promptly to my enquiry about needing to replace a side entry valve for our toilet. He was efficient in sourcing a new part and installing it for us. He was also very polite and tidy.
E Hung Lourens Posted on 19/12/2016 , work completed 19/12/2016
Installation of shower pump
Customer Service
Quality
Value
William carried out an excellent job of fixing my shower pump. He made recommendations into the best solution for my problem, responding to emails promptly and carrying out the works efficiently. He is very professional and carried a superb job, I will certainly be using him for future plumping jobs.
Laylac Posted on 18/12/2016 , work completed 18/12/2016
Professional & Reliable
Customer Service
Quality
Value
William is very professional and gives clear explanations as to what needs doing. We will get him back every year to service our boiler. We are grateful to know we can call on a reliable service in the future.
Sarah S Posted on 17/12/2016 , work completed 17/12/2016
Very professional and ethical. A+ service.
Customer Service
Quality
Value
William and his team have completed various plumbing tasks for me over 2016. From washing out the existing heating system to help it function properly, to replacing radiators, showers and taps, I have always felt informed about the process and risks involved. Workmanship is excellent and any questions I have had have been fully addressed with the risks and opportunities outlined to help me make the best decisions. In a specialty that can suffer from inconsistent service and poor workmanship, William and his team are excellent in every way. Noelle, ARB registered architect, Bow, London,E3
Which? Trusted Traders Consumer Posted on 08/12/2016 , work completed 08/12/2016
Competent Boiler Service
Customer Service
Quality
Value
Will and his mate arrived at the beginning of the time window we had agreed, which was a good start. He was the first service technician to perform a leak test on the house gas circuit, which I was pleased to see. He asked for the documentation that I held for the boiler, and followed the manufacturer's recommended service steps, including checking that there was sufficient ventilation to the boiler room. I was impressed by their obvious competence and understanding of what was required of them. I will use them again. AG Jenkins
Tony22 Posted on 05/12/2016 , work completed 05/12/2016
Spot On
Customer Service
Quality
Value
Will responded to my call at short notice, he addressed my leaking stopcock and provided a friendly service also charging a reasonable price. I have further plumbing needs and will be calling on Will when I need them attending to, hence I recommend his service to others looking for a decent plumber.
tommy1966 Posted on 02/12/2016 , work completed 02/12/2016
Replaced faulty line strainer.
Customer Service
Quality
Value
As I had no hot water, William came around only 4 hours after i called him and fixed a faulty line strainer. Excellent service!
Ian White Posted on 02/12/2016 , work completed 02/12/2016
Highly professional service
Customer Service
Quality
Value
Booked William to carry out first service of a Joule unvented hot water cylinder. He arrived punctually (having kindly confirmed arrival time on morning of visit). He was professional and thorough and showed much patience in answering my questions (which has helped me understand the machine a bit better and I now have confidence that I would at least know how to turn off water/adjust pressure if needed!). He came across as an honest, client focused professional and I have already decided to use him too for servicing my Vaillant boiler. Highly recommended.
2011-04-18 18:33:38.32 Posted on 29/11/2016 , work completed 29/11/2016
Friendly and professional service
Customer Service
Quality
Value
Friendly, professional, clean and prompt service. Came across as very genuine and non-pushy when giving recommendations on potential additional work for Boiler. Very responsive to communications, arrived during the time window provided. Overall, very happy and would recommend.
skp2811 Posted on 23/11/2016 , work completed 23/11/2016
Very reliable and professional
Customer Service
Quality
Value
Will helped to sort out the shower pump which wasn't working properly and also did a minor fix with the shoer itself for which he did not charged anything extra. I would definitely recommend for any plumbing related issues. Thanks
Piotr Kuropatwa Posted on 18/11/2016 , work completed 18/11/2016
Would highly recommend!
Customer Service
Quality
Value
Very good job, William did a solid day's work cleaning out our central heating system and fixing a few things in the boiler. Can already notice the difference in the performance of my radiators. William was professional throughout and very considerate and tidy. He also took the time to explain how to look after my boiler and how to operate the functions that had been confusing me since we moved in. Would highly recommend!
Olimonsta Posted on 16/11/2016 , work completed 16/11/2016
Shower Valve replacement
Customer Service
Quality
Value
William was great throughout, helping me source the correct part for him to replace in our leaking shower unit. He didn't think he'd be able to do it at first on arrival as the supplier had failed to include the correct tool to undo the existing valve, but he found a solution and quickly had the new valve in and the whole unit sealed up and looking good as new. Clear communication throughout and always ensuring we're not incurring unnecessary costs along the way.
Richard Posted on 15/11/2016 , work completed 15/11/2016
Megaflo repair
Customer Service
Quality
Value
Great communication, work was carried out very quickly and to a high standard. I shall be using them again and would definitely recommend to others
Willnel Posted on 15/11/2016 , work completed 15/11/2016
Excellent! would highly recommend, high quality, friendly and efficient.
Customer Service
Quality
Value
I had a new kitchen tap fitted. Will I Am were punctual, very polite and friendly, explained what they were doing very clearly. They and their business are very well presented. The quality of the their work was excellent and they worked very tidily. I would highly recommend.
2011-05-01 08:02:02.06 Posted on 23/08/2016 , work completed 23/08/2016
Boiler, megaflo & underfloor heating installation
Customer Service
Quality
Value
Will installed a boiler, megaflo system and underfloor heating in my new house. I highly commend him for the effort he took to ensure that my jobs were completed to the highest quality in a timely manner. He is reliable, easy to get hold of, and was incredibly patient in answering all my questions. Simply put, Will is the most professional, knowledgeable and trustworthy plumber I have ever encountered. I cannot recommend Will enough, and I am sure, like me, you will never consider using another plumber again!
Which? Trusted Traders Consumer Posted on 08/05/2016 , work completed 08/05/2016
Gas Leak
Customer Service
Quality
Value
I had to call William up on a Sunday to discuss my gas leak. He clearly explained my options and was very responsive to subsequent communications. He was super reliable - turning up when he said he would and phoning when he was half an hour away. Resolved my issue and allowed me to have a warm house again. I get the impression he is a solid decent tradesman.
Averil Posted on 27/04/2016 , work completed 27/04/2016
Excellent
Customer Service
Quality
Value
Quick, efficient, very informative, reliable and good value for money. Everything I was looking for in a plumber.
Richard Posted on 18/04/2016 , work completed 18/04/2016
Highly recommended
Customer Service
Quality
Value
William came out in the evening to solve an urgent problem, and came back the next morning to make a permanent repair. He used texts and emails to ensure he understood the problem in full and so when he arrived he worked fast and efficiently. Very pleased with the service and the quality of the work. Highly recommended.
Which? Trusted Traders Consumer Posted on 08/04/2016 , work completed 08/04/2016
Boiler Reinstallation
Customer Service
Quality
Value
Will I Am reinstalled my boiler to a very good standard.
Bruce, London Posted on 15/10/2015 , work completed 15/10/2015
Plumbing
Customer Service
Quality
Value
Very happy. All completed on time and within budget
Amanda, London Posted on 01/10/2015 , work completed 01/10/2015