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Endorsed by Which?
Willis-West Plumbing & Heating Ltd
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
About
Willis West Plumbing & Heating LTD
A small local business with over a decade of knowledge and expertise required to ensure that you receive nothing but the best service.
Mark has built the company reputation through safe and professional workmanship and high customer satisfaction. He strives on being loyal, committed and presently available on the job.
What keeps this small business a success is word of mouth which is reflected in the 5 star reviews over 3 platforms including; Which, Checkatrade and Yell.
Willis West Plumbing & Heating specialise in full central heating systems, general plumbing and maintenance and repairs of all gas appliances. After becoming a Worcester Bosch Accredited Installer, Willis West are able to offer the market leading boilers and accessories at the best price with long warranties as peace of mind.
For more information or to obtain a free, no obligation quote, please contact Mark and I will be glad to help.
What we do
Boiler, central heating and gas engineers
- Boiler repair
- Boiler servicing
- Gas cooker installation
- Gas cooker repair
- Gas emergencies
- Boiler installation
- Gas fire repair and servicing
- Gas safety testing and inspection
- Immersion Heaters
- Power flushing
- Radiators and central heating
- Underfloor heating
Plumbers
- Emergency plumbing services
- Unvented cylinder installation and maintenance
Gas installers
- Gas Fires
My work
This business has not added any photos yet.Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
70 reviews
Recommended
Recommended
by 100% of customers
Sort by
Very Pleased
Customer Service
Quality
Value
Repair of dripping shower. Prompt, reliable and friendly service at a good price. Pleased with the work done and have rebooked Mark to do some work on our central heating system next month. Would recommend him without hesitation.
Customer in Glasgow City
, work completed
Recommended
Work carried out efficiently
Customer Service
Quality
Value
I contacted Mark after reviewing local traders on the Trusted Trader site. A day was booked with a preference for a morning slot. On the allotted day Mark sent a text giving the time of his ETA which was followed by a second text saying he would be arriving shortly. The work to be carried out was servicing 2 gas fires. On entering the house both he and his apprentice removed their shoes and placed a worksheet in the area of work on the floor before starting. The work was carried out in an efficient and methodical manner. The external gas meter was checked to ensure the pressure was correct and where possible flues were checked too. He also checked our carbon monoxide monitors and informed me that one no longer met the required regulations. At all times Mark was pleasant and informed me of what he was doing. To sum up, I would use Mark again and has been informed that I will use him next year when the service is due
Customer in East Dunbartonshire Council
, work completed
Recommended
A great example
Customer Service
Quality
Value
I found Mark Willis through Trusted Traders and he has been servicing my boiler for a few years now. A couple of times we had other unrelated and minor plumbing issues which Mark was able to diagnose quickly and fix in minutes. Then last week the boiler just stopped working unexpectedly with an unusual error code showing up. Despite knowing that Mark was usually fully booked weeks ahead I thought it might be worth ringing him. He was working not very far away and found time to drop by - identified the cause, an air-locked pump, fixed it and showed me what to do if it happened again. That's what I call proper customer service - but it does help if you stick with a good tradesman who then gets to know your system and can respond quickly when needed. Well done Mark.
Customer in East Dunbartonshire Council
, work completed
Recommended
New water tank
Customer Service
Quality
Value
We were impressed by communication, work ethic and professionalism. We had a new water tank installed and a Hive system implemented . Our water pressure is now 100% better and the Hive system works well . We would strongly recommend Willis-West and would certainly be in touch with them for any future work.
Customer in Glasgow City
, work completed
Recommended
Boiler and Gas Service and Quote for Improvement of System
Customer Service
Quality
Value
I contacted Marc following a 5 star recommendation by Which. His first visit was to service the boiler and gas fire. He and his assistant arrived as planned and carried out the services competently and cleanly. (His later invoice matched his quote.) We discussed current problems with uneven heating of the radiators, frequent need for bleeding and problems with the header tank. I have accepted his quote for the planned work and look forward to working with him again.
Customer in East Dunbartonshire Council
, work completed
Recommended
Wish all tradesmen were as good and reliable.
Customer Service
Quality
Value
Mark Willis installed our Worcester Bosch boiler several years ago and we were so grateful to have found him. He has been back regularly to service the boiler. This time, his colleague, Michael, did the service and we were equally pleased. He was quiet but friendly and just got on with the job efficiently. There was no mess or disruption. Perfect.
Customer in Glasgow City
, work completed
Recommended
Honest and reliable
Customer Service
Quality
Value
Mark services our boiler every year and is very reliable and does an excellent job. He even sends a reminder. We can definitely recommend him.
Customer in East Dunbartonshire Council
, work completed
Recommended
Boiler replacement
Customer Service
Quality
Value
We were more than delighted with the service we received. Willis-West took full account of our needs and went far beyond the minimum to respond to them. The engineers were most punctual, most tidy and clearly were very expert in what they were undertaking. Various historical issues arose in the process of installation (our house is quite old) but they were addressed most professionally and with full consultation with us. I can fully recommend Willis-West without any reservation.
Customer in East Dunbartonshire Council
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Mark’s responsiveness and communication were excellent. Arrived on time, quickly assessed the problem with our boiler and resolved it - something a number of other engineers, including from Scottish Gas, had failed to do. We are more than happy to continue to use his services and recommend him to others.
Customer in Stirling
, work completed
Recommended
Totally satisfactory job delivered in a professional and friendly manner.
Customer Service
Quality
Value
Mark was asked to service our gas boiler and investigate the control system which had stopped working properly. He clearly communicated the issues he found and worked through a properly costed and commercial solution to them. He never overpromised and always turned up when he said he would - the live tracking of his arrival time was extremely helpful. Boots off at the front door was a good first impression and was a sign of how tidy he left things. I would have no hesitation in recommending Mark and will use him again.
Customer in Glasgow City
, work completed
Recommended