Endorsed by Which?

Wilton Studios

4.8

27 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:00
  • Saturday 10:00–15:00
  • Sunday - Closed

About

Your Dream Bathroom Begins at Wilton Studios
Wilton Studios are an established Bathroom & Tile Showroom, where design and service form the heart of the business. Showcasing, installing and supplying a wide range of some of Europe's leading bathroom products, fantastic ranges of Italian porcelains, alongside the finest array of tiles from around the world — complimented by a fine selection of natural stone and the expertise to go with it. Add to this a fully bespoke design service that makes your project truly individual and the possibilities are endless. Your dream bathroom begins at Wilton Studios.

What we do

  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
    • Wet rooms
    • Accessible bathrooms and showers

Customer reviews

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4.8
27 reviews
Customer Service
4.8
Quality
4.9
Value
4.7
Sort by
Replacement boiler and bathroom to shower room conversion
Customer Service
Quality
Value
The company was recommendation by a friend of a previous customer. We visited their showroom and explained our needs. They arranged a survey and we accepted their detailed quotation. We were given an estimate of the time when they could start the work and this was quite some way in the future. We explained that we had the opportunity to vacate our premises and move into a nearby property whilst our friends who lived there visited relatives in India. Unfortunately this opportunity was much sooner than the estimated start date we had provisionally been given. This is where Wilton Studios really excelled when they told us they would do their best to bring our work forward to coincide with the period when we could vacate our property. We decided, from meeting the staff, that we would trust them, so we moved out and left them a key. The work consisted or removing an old floor-standing boiler in our kitchen and installing a modern combi boiler in the airing cupboard in the bathroom on an internal wall with a vertical flue through our bungalow roof. They then 'gutted' the bathroom, laid underfloor heating, tiled throughout, fitted a new plasterboard ceiling, replaced the bath with a shower tray larger than the bath they had removed and installed a new bathroom suite. The work was carried out to a very high standard and we have found no faults. Whenever we visited the work site we found them working diligently, carefully and with respect for our home and its contents.
Customer in North East Lincolnshire Posted on 14/04/2024 , work completed 21/03/2024
Endorsement Reference
Customer Service
Quality
Value
We contacted Wilton Studios with regards to completely renewing and extending our family bathroom. They were extremely helpful and not pushy in any way. They produced a 3 D design which we sat and discussed. They were patient and understanding while helping us make the right choices. They were open to our suggestions and incorporated what we asked for, or made better suggestions. During the actual work they consulted with us and explained any minor issues so we could mutually resolve them. They also suggested improvements as they became necessary. The workmanship was outstanding with attention to detail making the difference between a good job and an excellent job. They were extremely careful to keep the work area in the bathroom and not impact our living space. They cleaned and tidied up at the end of each day. I would have no hesitation in recommending Wilton Studios to anyone. We are extremely pleased with our new luxury bathroom. So much so that we have asked them to refurbish our cloakroom. We also intend to invite them to retile our kitchen floor and replace our en-suite in the future. Many thanks Ash, Gemma, Dan and the team.
Which? Trusted Traders Consumer Posted on 09/11/2023 , work completed 01/10/2018
Excellent 'BATHROOM'
Customer Service
Quality
Value
After service is Fantastic, "EXCELLENT TEAM WORK" WE CANNOT WAIT TO SEE YOU BACK AGAIN. THANK YOU FOR MADE OUR BEDROOMS BEAUTIFUL. THANK YOU VERY MUCH, P.S MY MUM FOUND THE COMPANY ON YELLOW BOOK.
Customer in North East Lincolnshire Posted on 09/09/2023 , work completed 19/07/2023
Exceptional Customer Service
Customer Service
Quality
Value
Ash and the team are second to none. I won't go anywhere else. From the moment you step into their Studio you receive such a friendly welcome. They provide exceptional customer service and have been so patient with me even though I've kept changing my mind about bathroom units, worktop, shower etc. It was so hard to decide when they offer so many styles and colour choices for the units. The team have great ideas and their expert knowledge has made designing my dream bathroom easy and enjoyable. They have been very efficient, responding quickly to emails and queries. I'm fitting the bathroom myself but that isn't a problem as they have given me a fantastic 'supply only' price. And they have been so respectful of my limited budget and even advised me of ways I could save money. They have an amazing choice of tiles. If you want something a little different, that you won't find in other shops, then check them out. I purchased tiles for my kitchen a few years ago which were great đź‘Ťand now, for my bathroom I've chosen the Mont blanc teal which will be stunning fitted in herringbone style. Thank you for all your help and advice.
Customer in North East Lincolnshire Posted on 09/09/2023 , work completed 09/09/2023
The trader replied (on 15/09/2023)
Thank you so much for the kind words. We understand the value of good customer service and relations, and will always do our best to help you get what you want for your home ( whether it's a full bathroom or a kitchen splash-back). Although you're fitting it yourself, please don't hesitate to give us a call if you need any advice or technical support, we're here for you!
Poor service
Customer Service
Quality
Value
Wiltin studios supplied and fitted a shower some years ago and did a great job. However this year we needed some new seals for the shower door and contacted Wilton who advised us that the shower was no longer made but they could supply some alternative seals that would fit. Having placed an order the goods finally arrived costing ÂŁ115. Unfortunately the parts did not fit. Wilton refuse to take any responsibility or provide a refund. With this experience I can no longer recommend them as a reputable local trader and will definitely not be using them for my upcoming bathroom project.
Customer in North East Lincolnshire Posted on 02/09/2023 , work completed 24/08/2023
The trader replied (on 15/09/2023)
We're sorry to hear that, on this occasion, you have been less than satisfied with the service provided, and thank you for recognising the 'great job' we provided in fitting your shower door originally. As you say, when you contacted us to request new seals for your shower, we had to inform you that unfortunately, the door had been discontinued by the manufacturer and as such, the seals were no longer available. It was explained to you that the ones recommended as a possible replacement by the supplier were not the originals and therefore may not fit, as you decided to order these, the only requirement was that they should be returned undamaged for a refund, if this was the case. Having tried to fit the seals, you called us for advice/assistance and we sent out (free of charge) one of our installers to advise/assist. He noted at this stage, the seals had been cut, but tried to make them work for you. Unfortunately, this was not possible on this occassion, but as they had been cut it was no longer possible to return them to the supplier.
Shower cubicle installation.
Customer Service
Quality
Value
Wilton Studios recently installed a new shower cubicle and shower tray. Their installers did an excellent job with attention to detail and care. The office staff were very helpful and courteous throughout the process. We would not hesitate to employ their services again.
Customer in North East Lincolnshire Posted on 20/04/2022 , work completed 24/03/2022
The trader replied (on 15/09/2023)
Thank you for your kind words. We are always happy to help no matter how big or small a job may seem, whether it's a full bathroom or a refresh.
Bathroom renovation...
Customer Service
Quality
Value
It is with great pleasure that we can recommend this company. Complete renovation of bathroom from start to finish in the most professional way that we could of hoped for (including work not planned) p.s. thank you to ashley & his dedicated team, nothing was to much trouble! Would definitely recommend Wilton Studios.
Customer in North East Lincolnshire Posted on 21/10/2020 , work completed 16/10/2020
The trader replied (on 22/10/2020)
Thank you so much for the recommendation and the kind words. There's usually something unplanned that crops up in a room when stripping it down, but we take it all in our stride and get back on track with the rebuild to get you that bathroom you always wanted. As you say, nothing is too much trouble, especially when it's a room that's meat to last a lifetime.
Excellent service and standard throughout
Customer Service
Quality
Value
I'm very satisfied with my experience with Wilton Studios and feel they were definitely the right choice for me. Gemma and Amy in the showroom are very friendly and informed, Ashley listened carefully to what I wanted from our new bathroom and having done so, made some great suggestions to develop and realise my ideas. I was very happy with the finished design and confident in the fittings and finishes I'd chosen before we proceeded. Dan has a keen eye for detail and takes pride in ensuring his work is finished to a really high standard. He checked at each stage of the job to ensure I was happy and he, Phil and the electricians worked cleanly and carefully in our home. I wouldn't hesitate to recommend Wilton Studios and have already shared their details with friends and family.
Customer in Lincolnshire Posted on 24/08/2020 , work completed 21/08/2020
The trader replied (on 22/10/2020)
Thank you for your review, kind words and recommendations. Although we're a small team, we all have our parts to play in creating your dream bathroom and take great pride in the work we do, from our first meeting to our last. Nothing is too much trouble to get the perfect finish. We're so pleased we were able to realise your thoughts and create your new bathroom just the way you imagined.
Complete bathroom refurbishment
Customer Service
Quality
Value
The whole team were absolutely brilliant in all aspects of design, choice of fitments, and installation of our bathroom. Dan and his team were excellent and nothing was too much trouble, even when asking for a couple of extra items to be undertaken at a later date. He was a perfectionist in all aspects of the refurb. Timescale and budget were within agreed scales. Quality of fitments were outstanding. Thank you very much.
Customer in Lincolnshire Posted on 25/06/2020 , work completed 25/06/2020
The trader replied (on 22/10/2020)
Thank you so much for your kind words. We're so happy to have been a part of your bathroom journey. Dan is very much a perfectionist and takes a lot of pride in the team & the work we do, even the bits you don't see!
Wet room conversion
Customer Service
Quality
Value
An excellent job upgrading our bathroom, both design and then installation carried out with care and attention to detail with options discussed and agreed as the work progressed. We are very pleased with our new wetroom and can definitely recommend Wilton Studios with no hesitation.
Customer in North East Lincolnshire Posted on 17/02/2020 , work completed 10/02/2020
The trader replied (on 20/02/2020)
Thank you for your kind words & recommendation. We are very proud of our design background & installation team, and always do our utmost to make your new bathroom the best it can be, even when installation has begun.