Woodside Security Systems Limited

We decided to use this local company for our security alarm and CCTV as they seemed the most professional. David came to provide the initial survey and it was good to see him again, with his colleague Giordano, for the installation. Both of them were efficient, professional and polite. The office staff, particularly Wendy, were also very professional and were able to answer our queries. We are in the early stages of dealing with the company, but have been thoroughly impressed so far. The only suggested improvement would be an explanation of the abbreviations on the quotation. We would certainly recommend them to our friends.

On-site technician Dan was professional and conscientious. Walked us through what he was doing and executed.

I couldn’t be more pleased with the service I received from Woodside Alarms, especially from their engineer Daniel. From start to finish, he was profoundly, approachable and incredibly thorough. He took time to explain everything clearly, making sure I was comfortable with the system and how it worked. It’s rare to find someone so courteous and Daniel made the whole experience a positive one. I am grateful for the excellent support and would absolutely recommend them to anyone looking for a reliable security solution.

Woodside are a local family firm who installed our burglar alarm and have maintained it now for four years. Their admin staff and engineers are unfailingly efficient, friendly and helpful. This week we had a fault with our system. After ringing up this morning, the engineer was around the same afternoon and fixed the problem. He also rang up first to talk me through some options in case the cost of a visit could be avoided. I recommend them without hesitation to anyone in their area.

I had engineer Liam come and service my alarm today. He was brilliant - on time, really kind and polite, and very patient with all my questions. The team at the office including Rita, Wendy and Viviana have always been amazingly helpful and professional. Really love this company and always recommend it to friends and family!

Our annual service was done by Neil. He was very polite and professional. I had a few questions about the alarm system and he patiently explained everything I was enquiring about. It's always a pleasure to deal with anyone from the Woodside Security team. Thank you

We have been customers of Woodside Security Systems for many years and at this year's annual service for alarm and CCTV, we decided to upgrade our alarm system to be able to access it remotely. Last week they came to install the new board and do our service. All went well but there were internet delays to the new alarm board. After a while trying to get it to work properly, it still did not work properly with long delays in the system logging in. They asked to come back so they could check with their supplier. They came back Tuesday with a raft of issues to check and to change the WiFi feed to a cable from the remote. They tried everything possible and after talking to the supplier again, it was decided that the board was at fault. They came back on Wednesday with a brand new board and everything went perfectly. It shows how dedicated Woodside are and I think their operation and service were of the highest order, nothing was too much for them to make the service run properly. I fully recommend this company and will continue to use their services.

Our entry phone did not ring. I thought we would need a new door plate but Woodside said a new button was all that was needed. They fixed it neatly with minimum fuss.

Daniel did a great job of installing a new alarm system throughout our house. He was very knowledgeable and discussed the details with us throughout the installation to ensure we were happy with the placement of everything. He gave us a clear demonstration of how to use the system and was very helpful and friendly when answering any questions that we had. Rita in the office was also very helpful and lovely to deal with when scheduling appointments and helping us with questions when deciding which alarm package to go with. Thanks both!

Great work by Daniel from Woodside security system. The work was done by a professional who turned up on time and was polite. He checked the electrical was all good before removing the old system and installing the new one. Even though there were some problems he was very calm and got the job done to a high standard. Thank you. 209409