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Woodside Security Systems Limited

5.0

146 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

We are an NSI Gold certified family-run company in North London, with over 30 years' experience in the security industry.

Our customers rely on us for superior quality, personalised, professional installations and excellent customer service.

Our (free) surveys are carried out by senior engineers so you get the best possible advice right from the start.

Whether you need a 3-zone alarm system for a small domestic property, or a 50+ zone system for a large commercial site; whether you are looking for a single installation, or for someone to manage the security at multiple sites, as our customer we treat you with the same importance.

We install and manage an extensive range of domestic and commercial alarm systems, CCTV, entry systems and access systems.

We look forward to hearing from you and to find out how we can help you.

What we do

  • Alarm and security equipment installers

    • Access control
    • CCTV installation
    • Door entry systems
    • Alarm installation
  • Security equipment suppliers and manufacturers

    • Burglar alarm systems

Customer reviews

Why you can trust these reviews

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5.0
146 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great service
Customer Service
Quality
Value
From beginning to end, our experience of using Woodside Security Services to assess our home and fit an intruder alarm system has been excellent. Wendy, who was very friendly and helpful, answered our first call and we then received prompt email follow-up and the offer of a date for our initial inspection. Both David, who made the inspection visit, and Daniel, who subsequently installed our alarm system, were very friendly and helpful, with Daniel also clearing up well after the works required for installation AND explaining everything very clearly. We would thoroughly recommend this company
Customer in Greater London Posted on 17/06/2025 , work completed 17/06/2025
On time, efficient and friendly
Customer Service
Quality
Value
Liam serviced our CCTV and alarm. Helped us again with our apps! All done very efficiently and with a smile.
Customer in Greater London Posted on 17/06/2025 , work completed 17/06/2025
The trader replied (on 19/06/2025)
Thank you for your review and more importantly taking the time to do it, it really is appreciated. We do pride ourselves on our consistent level of customer service and are looking forward to sharing your feedback with Liam next time he is in the office!
Mr. David keehn, very professional and pleasant young gentleman. Very knowledgeable, answered all my questions. Very happy to recommend woodside secur
Customer Service
Quality
Value
The whole instalation took 5 hours and technical know how was excellent. At the end of instalation David went through the alarm procedure and successfully passed the necessary knowledge to me. Finally I can not found any fault with the company. Many thanks
Customer in Greater London Posted on 03/06/2025 , work completed 03/06/2025
The trader replied (on 19/06/2025)
Thank you very much for taking the time to leave such a positive review about Woodside and in particular David. We are proud to say he is one of our most experienced engineers and we are happy to hear that you felt the handover/commissioning of the system went smoothly. Thank you again for your feedback and kind words which we have shared amongst David and the team.
Excellent service
Customer Service
Quality
Value
We decided to use this local company for our security alarm and CCTV as they seemed the most professional. David came to provide the initial survey and it was good to see him again, with his colleague Giordano, for the installation. Both of them were efficient, professional and polite. The office staff, particularly Wendy, were also very professional and were able to answer our queries. We are in the early stages of dealing with the company, but have been thoroughly impressed so far. The only suggested improvement would be an explanation of the abbreviations on the quotation. We would certainly recommend them to our friends.
Customer in Greater London Posted on 26/03/2025 , work completed 20/03/2025
The trader replied (on 09/04/2025)
Thank you so much for your kind and thoughtful review and for letting us know that you were impressed with the professionalism of David, Giordano, and our office team—especially Wendy. It's always a pleasure to know that our efforts to provide excellent service are being recognised and appreciated. We also sincerely appreciate your constructive feedback regarding the abbreviations on the quotation. Clear communication is important to us, and we completely understand how those abbreviations could have caused confusion. We'll be reviewing our quotation format and will ensure that our documents are clearer in the future. Thank you again for your recommendation—it truly means a lot to us. We're looking forward to continuing to support you as a new Woodside Security Systems customer and are always here if you have any further questions.
Professional and conscientious
Customer Service
Quality
Value
On-site technician Dan was professional and conscientious. Walked us through what he was doing and executed.
Customer in Greater London Posted on 21/03/2025 , work completed 21/03/2025
The trader replied (on 24/03/2025)
Thank you for your review. We're delighted to hear that Dan provided professional and thorough service. We appreciate your feedback and will be sure to share your compliments with him.
Five stars
Customer Service
Quality
Value
I couldn’t be more pleased with the service I received from Woodside Alarms, especially from their engineer Daniel. From start to finish, he was profoundly, approachable and incredibly thorough. He took time to explain everything clearly, making sure I was comfortable with the system and how it worked. It’s rare to find someone so courteous and Daniel made the whole experience a positive one. I am grateful for the excellent support and would absolutely recommend them to anyone looking for a reliable security solution.
Customer in Greater London Posted on 14/03/2025 , work completed 14/03/2025
The trader replied (on 20/03/2025)
Thank you for your kind words and for taking the time to share your experience with Woodside. We are happy to hear that Daniel provided such excellent service and made sure you felt comfortable with your new security system. We take great pride in our team's dedication to professionalism and customer satisfaction and your feedback means a lot to us.
A great family firm
Customer Service
Quality
Value
Woodside are a local family firm who installed our burglar alarm and have maintained it now for four years. Their admin staff and engineers are unfailingly efficient, friendly and helpful. This week we had a fault with our system. After ringing up this morning, the engineer was around the same afternoon and fixed the problem. He also rang up first to talk me through some options in case the cost of a visit could be avoided. I recommend them without hesitation to anyone in their area.
Customer in Greater London Posted on 10/03/2025 , work completed 10/03/2025
The trader replied (on 11/03/2025)
Thank you so much for taking the time to share your positive experience with us. We're delighted to hear that our team has consistently met your expectations over the past four years. It's always our goal to provide both efficient and friendly service, and we're pleased to know that we were able to quickly resolve the issue with your burglar alarm.
Amazing family-run business
Customer Service
Quality
Value
I had engineer Liam come and service my alarm today. He was brilliant - on time, really kind and polite, and very patient with all my questions. The team at the office including Rita, Wendy and Viviana have always been amazingly helpful and professional. Really love this company and always recommend it to friends and family!
Customer in Greater London Posted on 18/02/2025 , work completed 18/02/2025
The trader replied (on 06/03/2025)
As a family run company, a large part of our business comes from recommendations from our existing customers so thank you for your review and positive feedback which is hugely appreciated by everyone here at Woodside.
Alarm service
Customer Service
Quality
Value
Our annual service was done by Neil. He was very polite and professional. I had a few questions about the alarm system and he patiently explained everything I was enquiring about. It's always a pleasure to deal with anyone from the Woodside Security team. Thank you
Customer in Greater London Posted on 05/02/2025 , work completed 05/02/2025
A very good company
Customer Service
Quality
Value
We have been customers of Woodside Security Systems for many years and at this year's annual service for alarm and CCTV, we decided to upgrade our alarm system to be able to access it remotely. Last week they came to install the new board and do our service. All went well but there were internet delays to the new alarm board. After a while trying to get it to work properly, it still did not work properly with long delays in the system logging in. They asked to come back so they could check with their supplier. They came back Tuesday with a raft of issues to check and to change the WiFi feed to a cable from the remote. They tried everything possible and after talking to the supplier again, it was decided that the board was at fault. They came back on Wednesday with a brand new board and everything went perfectly. It shows how dedicated Woodside are and I think their operation and service were of the highest order, nothing was too much for them to make the service run properly. I fully recommend this company and will continue to use their services.
Customer in Greater London Posted on 23/01/2025 , work completed 22/01/2025