WPJ Services Limited

WPJ serviced my boiler satisfactorily (I assume) but, the day afterward, I discovered that the pressure gauge was sky-high, way up in the red zone. By then it was the weekend and since WPJ have no emergency helpline, I had to wait two days for the matter to be resolved (although I did receive an acknowledgment of my cry for help from the office manager). An engineer came early on Monday and put matters right, assuring me that the high pressure did not constitute a physical danger, but if I see a red signal I assume the worst, so I spent the whole weekend (it felt like that anyway) bleeding radiators to ensure we were safe. Usually, WPJ are efficient, but this was an unfortunate exception. Please remember - most people do not understand the full working of boilers and are liable to worry (probably unduly) if there appears to be any chance of a gas leak or explosion. An emergency helpline might be useful. Or perhaps Worcester could rewrite their users' manual to spell out clearly whether or not a situation is dangerous.

I called in the morning due to our boiler not working. An engineer was at our house that afternoon and a new part rapidly fitted without fuss or mess. Very impressed.

The Engineer arrived on time. Very presentable with mask. He was knowledgeable, chatty, friendly and happy. A very clean worker. I would certainly recommend.

The Surveyor took time to ask my opinion on which boiler brand I wanted and quoted for several of that range. Other surveyors quoted for boiler makes I did not want. Booked on the Friday for Monday installation of boiler. Engineer Arrived promptly, was polite and carried out the work quickly and efficiently. Let me know about turning off the water to let neighbour know as share a common water pipe. By end of day boiler in and working, guided me through the programming of the heating and checked radiators for any air locks. Work was done to agreed schedule and price. Had a slight leak on a pipe, but office rang and arranged an engineer to fix it within a day or so. No problem since. I have found the company helpful and efficient. Quick to answer queries and provide a good service.

Very happy with boiler service. Very polite. Contacted me half hour before arrival. However, would be even better if could say coming am or pm.

My combi boiler partially stopped working and I solicited a visit from WPJ. PJ, owner, arrived next day, quoted within hours comprehensively and at a reasonable price for a new boiler and full radiator purge. Their website is excellent and showed me they are a well resourced firm. Work started next day, done in two, and now I have an annual servicing relationship! Engineers Sebastian and Josh were helpful, cheerful and productive, and JP visited to ensure satisfaction on day 2. That’s quality!

Great service and value for money. Easy to deal with and they carried out the work promptly - would definitely use again.

Great service. New boiler installation - visited site and provided a quote the same day I called. Very happy with the high quality work and would definitely recommend WPJ Heating.

An annual check on gas boiler was carried out quickly and courteously within the appointed window of attendance. Given 30 minute notice of arrival by mechanic who wore a mask without any request and was otherwise tidily dressed. Area left clean after work.

I have used WPJ many times and have always found them excellent. Most recently, our boiler was leaking. I got through easily on the telephone and by that afternoon an engineer was round. Parts were quickly ordered and the boiler was fixed the next working day. The engineers were friendly, punctual and efficient. Highly recommended