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Endorsed by Which? Trusted Traders

WPJ Services Limited

Profile thumb logo wpj heating
4.8

115 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–16:00
  • Sunday - Closed

About

We are a long established plumbing and heating firm operating all over SW London. We work primarily in domestic and residential properties. We fix broken boilers, unblock drains, mend taps and repair leaks, move radiators, install new bathrooms, new boilers and central heating systems. We happily tackle any kind of plumbing problem.

We have a strong team of skilled and trustworthy engineers out on the road, we have young and enthusiastic apprentices shadowing and learning the trade for the next generation, and we have an efficient and friendly office team who will book appointments, relay job details and keep you informed of everything going on.

We have strong associations with other reputable tradesmen, too, so anything that can't be covered by us, can be swiftly done by one of our network of colleagues.

We have all the relevant qualifications, insurances and licences so you're in good hands.

We're WPJ and we're watertight!

What we do

  • Heating contractors

  • Boiler, central heating and gas engineers

    • Boiler repair
    • Boiler installation
    • Boiler servicing
    • Power flushing
    • Radiators and central heating
  • Plumbers

    • Water softener installation and maintenance
    • Unvented cylinder installation and maintenance
  • Drain clearance contractors

  • More Services

    • heating and plumbing services
    • drainage
    • accumulators.

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
115 reviews
Customer Service
4.8
Quality
4.8
Value
4.6
Sort by
Pressure gauge problem
Customer Service
Quality
Value
WPJ serviced my boiler satisfactorily (I assume) but, the day afterward, I discovered that the pressure gauge was sky-high, way up in the red zone. By then it was the weekend and since WPJ have no emergency helpline, I had to wait two days for the matter to be resolved (although I did receive an acknowledgment of my cry for help from the office manager). An engineer came early on Monday and put matters right, assuring me that the high pressure did not constitute a physical danger, but if I see a red signal I assume the worst, so I spent the whole weekend (it felt like that anyway) bleeding radiators to ensure we were safe. Usually, WPJ are efficient, but this was an unfortunate exception. Please remember - most people do not understand the full working of boilers and are liable to worry (probably unduly) if there appears to be any chance of a gas leak or explosion. An emergency helpline might be useful. Or perhaps Worcester could rewrite their users' manual to spell out clearly whether or not a situation is dangerous.
Customer in Greater London Posted on 04/08/2021 , work completed 08/07/2021
The trader replied (on 04/08/2021)
Hi, Thank you for your feedback and your comments about your issue. Firstly, I am very sorry that you had to wait a couple of days to get the issue fixed and that you were stressed because of the unknown activity. We pride ourselves on a timely response and great customer service so we will do everything we can to make sure this doesnt happen again for you. Glad that there was a positive resolution and that there was no danger in the process. Hope to hear from you again! Thanks, The WPJ Team
Great work, professional and swift
Customer Service
Quality
Value
I called in the morning due to our boiler not working. An engineer was at our house that afternoon and a new part rapidly fitted without fuss or mess. Very impressed.
Dominic in Greater London Posted on 12/07/2021 , work completed 02/07/2021
The trader replied (on 20/07/2021)
Hi Dominic, Thanks for the recommendation and glad to hear you are pleased with the service!
Annual Worcester Bosch service.
Customer Service
Quality
Value
The Engineer arrived on time. Very presentable with mask. He was knowledgeable, chatty, friendly and happy. A very clean worker. I would certainly recommend.
Valerie in Surrey Posted on 12/07/2021 , work completed 07/07/2021
The trader replied (on 20/07/2021)
Hi Valerie, Thanks for the comments and recommendation, will pass your feedback onto the engineer.
Great work, polite and efficient
Customer Service
Quality
Value
The Surveyor took time to ask my opinion on which boiler brand I wanted and quoted for several of that range. Other surveyors quoted for boiler makes I did not want. Booked on the Friday for Monday installation of boiler. Engineer Arrived promptly, was polite and carried out the work quickly and efficiently. Let me know about turning off the water to let neighbour know as share a common water pipe. By end of day boiler in and working, guided me through the programming of the heating and checked radiators for any air locks. Work was done to agreed schedule and price. Had a slight leak on a pipe, but office rang and arranged an engineer to fix it within a day or so. No problem since. I have found the company helpful and efficient. Quick to answer queries and provide a good service.
Customer in Greater London Posted on 07/07/2021 , work completed 21/06/2021
The trader replied (on 20/07/2021)
Hi, Thanks for the feedback really appreciate your comments. Will pass this onto our engineers.
Thorough and polite
Customer Service
Quality
Value
Very happy with boiler service. Very polite. Contacted me half hour before arrival. However, would be even better if could say coming am or pm.
Stephanie in Surrey Posted on 29/06/2021 , work completed 28/06/2021
The trader replied (on 02/07/2021)
Hi Stephanie, thanks for the review, pleased you are happy with your boiler service, will pass on your feedback to the team
A completely satisfactory outcome
Customer Service
Quality
Value
My combi boiler partially stopped working and I solicited a visit from WPJ. PJ, owner, arrived next day, quoted within hours comprehensively and at a reasonable price for a new boiler and full radiator purge. Their website is excellent and showed me they are a well resourced firm. Work started next day, done in two, and now I have an annual servicing relationship! Engineers Sebastian and Josh were helpful, cheerful and productive, and JP visited to ensure satisfaction on day 2. That’s quality!
Customer in Greater London Posted on 24/06/2021 , work completed 23/06/2021
The trader replied (on 29/06/2021)
Hi, thank you for the review and comments, glad to hear you are happy with your experience! Will pass onto the team!
Great service
Customer Service
Quality
Value
Great service and value for money. Easy to deal with and they carried out the work promptly - would definitely use again.
Mark in Greater London Posted on 24/06/2021 , work completed 15/06/2021
The trader replied (on 29/06/2021)
Hi Mark, thanks for the recommendation will pass onto the team
Great service
Customer Service
Quality
Value
Great service. New boiler installation - visited site and provided a quote the same day I called. Very happy with the high quality work and would definitely recommend WPJ Heating.
Customer in Greater London Posted on 23/06/2021 , work completed 17/06/2021
The trader replied (on 29/06/2021)
Hi, thank you for the comments, pleased to see you are happy with the service
Satisfied Customer
Customer Service
Quality
Value
An annual check on gas boiler was carried out quickly and courteously within the appointed window of attendance. Given 30 minute notice of arrival by mechanic who wore a mask without any request and was otherwise tidily dressed. Area left clean after work.
Ian in Greater London Posted on 22/06/2021 , work completed 21/06/2021
The trader replied (on 29/06/2021)
Hi Ian, thank you for the comments and feedback, will pass onto the team
Excellent service
Customer Service
Quality
Value
I have used WPJ many times and have always found them excellent. Most recently, our boiler was leaking. I got through easily on the telephone and by that afternoon an engineer was round. Parts were quickly ordered and the boiler was fixed the next working day. The engineers were friendly, punctual and efficient. Highly recommended
Customer in Greater London Posted on 13/05/2020 , work completed 11/05/2020
The trader replied (on 06/07/2020)
Thanks for the feedback and recommendation, will pass onto the team