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WPJ Services Limited

4.7

130 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–16:00
  • Sunday - Closed
See customer reviews & leave a review

About

WPJ Heating is a Plumbing & Heating company in London covering South & West London boiler installations and plumbing

We specialise in boiler installations and all heating and plumbing related services.

We have been established for over 15 years and are experts in the field. We are one of London's most trusted tradesmen so you can trust us to take care of your home.

WPJ Heating is one of the most renowned plumbing and heating companies in London that offers all the plumbing services along with boiler installation, heating services, water pressure and more across London.

With top-notch trade skills & excellent customer care, you always get the best! Call us on 02073502511.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)

  • Boiler, central heating and gas engineers

    • Boiler repair
    • Boiler installation
    • Boiler servicing
    • Power flushing
    • Radiators and central heating

  • Plumbers

    • Water softener installation and maintenance
    • Unvented cylinder installation and maintenance

  • Drain clearance contractors

  • More Services

    • heating and plumbing services
    • drainage
    • accumulators.

My work

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.7
130 reviews
Customer Service
4.8
Quality
4.8
Value
4.6
Recommended

Recommended

by 98% of customers
Sort by
Excellent service
Customer Service
Quality
Value
I am happy to recommend WPJ Services. They have serviced my boiler for the fast few years, they are courteous, prompt, pleasant and reliable.
Customer in Greater London Posted on 18/10/2022 , work completed 14/10/2022
Recommended
The trader replied (on 22/11/2022)
Thank you for the feedback, pleased you are continually happy with our service!
Boiler service plus additional installation work
Customer Service
Quality
Value
The guys from WPJ Heating, were called out to deal with a malfunctioning boiler, the issue was quickly resolved, and all was back working in no time, I was impressed by their speedy arrival following the initial call out and quick problem solving to an immediately nonobvious fault. We also had an issue concerning an external overflow pipe releasing water especially first thing in the morning. I explained this to Matt the engineer and he gave me advice on how I could easily solve the problem.
Customer in Greater London Posted on 17/10/2022 , work completed 12/07/2022
Recommended
The trader replied (on 17/10/2022)
Thank you for your comments, and good to hear you're happy with the service you received. Will pass your comments onto the team
Great job
Customer Service
Quality
Value
Had a great experience with WPJ. They came and fitted a new boiler which took a good part of a day. Did an amazing job. Cleaned up after themselves. Very impressed. Will be my go to plumbers from now on.
Customer in Greater London Posted on 13/10/2022 , work completed 07/10/2022
Recommended
The trader replied (on 14/10/2022)
Hi, Thank you for the feedback and pleased to hear you are happy with the service you received! Will pass this onto our team.
Service that not fit for purpose
Customer Service
Quality
Value
13 months after WPJ installed a pump to boost mains water pressure a leaking pipe joint attached to the pump flooded two floors below. The neighbors are demanding compensation for the damage. Ringing WPJ I asked for an emergency call out with a view to fixing the leak. Mr. Shaker refused instead suggesting I pay £90.00 + Vat per hour. Initially, he denied any works had been done by WPJ on the premises and stated that any works they undertake are only covered by a 12 month warranty. I was not informed of this at the time of the works. I believe WPJ's handling of this situation is a breach of my Consumer Rights.
Customer in Greater London Posted on 06/04/2022 , work completed 17/01/2020
The trader replied (on 06/04/2022)
I’m sorry you haven’t had a good experience using WPJ. Please let me set the record straight as everything you have noted is not correct, you’re complaining about a leak from piping that had nothing to do with our work demanding free call outs to fix something we never worked on? You’ve spent the day spamming every review site on Google, Trustpilot, Checkatrade and Which Trusted Traders with your ridiculous ranting & comments. We absolutely do not appreciate this false and abusive behaviour towards our team. Any plumber call out job emergency or not is always chargeable. It’s unreasonable to demand this to be done for free. The work we did for you was January 2020. You called us about this issue in February 2021, only now fourteen months later leaving these comments Our Terms and Conditions say work is guaranteed for twelve months and it’s your responsibility to read them. Nothing about the way Shaker handled this situation was wrong. You called us a over a year later about a leak from different piping that had nothing to do with the job. We do not tolerate you being demanding and abusive towards our staff. As for the breach of your ‘consumer rights’, you refused to pay for a simple call out charge while demanding it be done for free and being abusive towards our staff. If you can direct us to the part of the Consumer Rights Act that you claim to have been breached here, then we will discuss this with you. If you need anything from us please call the office and we’d be happy to help. Thanks, WPJ
Great Job Replacing my Combi Boiler
Customer Service
Quality
Value
I recently had WPJ Heating replace my boiler and the experience was incredibly positive. The quoting process was quick, clear and easy. Martin the engineer did a fantastic job, was courteous, respectful of the property, polite, worked hard all day and nothing was too much trouble. I recommend them thoroughly.
Customer in Greater London Posted on 12/01/2022 , work completed 23/12/2021
Recommended
The trader replied (on 22/02/2022)
Hi, Thank you for your feedback and recommendation! Pleased to hear you're happy with your experience, will pass your comments onto Martin.
Pressure gauge problem
Customer Service
Quality
Value
WPJ serviced my boiler satisfactorily (I assume) but, the day afterward, I discovered that the pressure gauge was sky-high, way up in the red zone. By then it was the weekend and since WPJ have no emergency helpline, I had to wait two days for the matter to be resolved (although I did receive an acknowledgment of my cry for help from the office manager). An engineer came early on Monday and put matters right, assuring me that the high pressure did not constitute a physical danger, but if I see a red signal I assume the worst, so I spent the whole weekend (it felt like that anyway) bleeding radiators to ensure we were safe. Usually, WPJ are efficient, but this was an unfortunate exception. Please remember - most people do not understand the full working of boilers and are liable to worry (probably unduly) if there appears to be any chance of a gas leak or explosion. An emergency helpline might be useful. Or perhaps Worcester could rewrite their users' manual to spell out clearly whether or not a situation is dangerous.
Customer in Greater London Posted on 04/08/2021 , work completed 08/07/2021
Recommended
The trader replied (on 04/08/2021)
Hi, Thank you for your feedback and your comments about your issue. Firstly, I am very sorry that you had to wait a couple of days to get the issue fixed and that you were stressed because of the unknown activity. We pride ourselves on a timely response and great customer service so we will do everything we can to make sure this doesnt happen again for you. Glad that there was a positive resolution and that there was no danger in the process. Hope to hear from you again! Thanks, The WPJ Team
Great work, professional and swift
Customer Service
Quality
Value
I called in the morning due to our boiler not working. An engineer was at our house that afternoon and a new part rapidly fitted without fuss or mess. Very impressed.
Dominic in Greater London Posted on 12/07/2021 , work completed 02/07/2021
Recommended
The trader replied (on 20/07/2021)
Hi Dominic, Thanks for the recommendation and glad to hear you are pleased with the service!
Annual Worcester Bosch service.
Customer Service
Quality
Value
The Engineer arrived on time. Very presentable with mask. He was knowledgeable, chatty, friendly and happy. A very clean worker. I would certainly recommend.
Valerie in Surrey Posted on 12/07/2021 , work completed 07/07/2021
Recommended
The trader replied (on 20/07/2021)
Hi Valerie, Thanks for the comments and recommendation, will pass your feedback onto the engineer.
Great work, polite and efficient
Customer Service
Quality
Value
The Surveyor took time to ask my opinion on which boiler brand I wanted and quoted for several of that range. Other surveyors quoted for boiler makes I did not want. Booked on the Friday for Monday installation of boiler. Engineer Arrived promptly, was polite and carried out the work quickly and efficiently. Let me know about turning off the water to let neighbour know as share a common water pipe. By end of day boiler in and working, guided me through the programming of the heating and checked radiators for any air locks. Work was done to agreed schedule and price. Had a slight leak on a pipe, but office rang and arranged an engineer to fix it within a day or so. No problem since. I have found the company helpful and efficient. Quick to answer queries and provide a good service.
Customer in Greater London Posted on 07/07/2021 , work completed 21/06/2021
Recommended
The trader replied (on 20/07/2021)
Hi, Thanks for the feedback really appreciate your comments. Will pass this onto our engineers.
Thorough and polite
Customer Service
Quality
Value
Very happy with boiler service. Very polite. Contacted me half hour before arrival. However, would be even better if could say coming am or pm.
Stephanie in Surrey Posted on 29/06/2021 , work completed 28/06/2021
Recommended
The trader replied (on 02/07/2021)
Hi Stephanie, thanks for the review, pleased you are happy with your boiler service, will pass on your feedback to the team
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