This is the second time that YourPlumber has helped me out when I was let down for a second time by British Gas. Absolutely fantastic customer service and nothing is too much trouble. I live 200 miles away from the property and initially I needed a plumber to urgently attend to a leak. Without hesitation they collected the keys from the property management company, identified the source of the leak, repaired it and left flat clean & tidy. Thank you so much. Second time I was let down by British Gas for the annual scheduled service. YourPlumber serviced the boiler without hesitation. It’s hard choosing a company to trust to do the work especially from a distance when you are unable to be at the property. I would absolutely recommend YourPlumber - thank you to Dan, Kathryn and the team.

Jack has helped me out three times recently, for a variety of boiler issues, and the service has been great. Fast, expert, efficient, friendly - and all for a fair price. I hope not to need him or his colleagues for a while, but if I do, they are the only team I will call.

I found this company online and after seeing their reviews on Trustpilot and discovered they are very local to me and based in Charminster. Dan in the office talked me through different options and I chose which was best for our needs. Within 24hrs of speaking to 'YourPlumber.UK' I had my new boiler installed for a very good price! There was an option to increase the warranty to 10 years which I took and they included the first two services for free. Drew the engineer who fitted our Gloworm Boiler was extremely polite and was very careful with his surroundings and keeping everything clean and tidy. The installation has been carried out to a high standard and I will certainly be recommending this company to friends and family.

Easy to book. Great customer service. Engineer on time, friendly, Covid safe and covered his shoes! Simply perfect service from start to finish.

A fantastic experience from start to finish. Easy to contact and arrange an appointment. The plumbers were able to come the same day and were knowledgable, friendly and efficient. The work was completed there and then and an invoice was email almost as soon as they had left the property. Highly recommended.

The engineer informed me what time to expect him, let me know when he was on the way, artived on time. Very courteous, wore face mask and overshoes. Carried out the work, answered questions and advised me of a small non conformity. Offered to give me a quote to remedy the situation. Printed out the boiler report on his printer and told me an invoice would be emailed. The quote arrived the same day as did the invoice. Exceptional service, well done. This is the first time I have used YourPlumber Ltd but will use them again.

Landlords gas certificate and boiler service carried out within the agreed time scale and price. Engineer rang to discuss additional work which was then carried out straight away avoiding additional call out charges.

The lady who booked my boiler service was friendly, polite and helpful. A boiler service was available within 48hrs of me ringing up. The plumber arrived within the advertised time frame and I was sent a text informing me that he was on his way. He was also very polite and wore shoe covers plus PPE. My boiler was serviced quickly and efficiently. No complaints at all about the service and I would definitely use this company again.

Having already fitted a new boiler for us to replace shoddy work done by others, Your Plumbers returned to replace broken underfloor heating manifold thermostat and replace poor quality cylinder thermostats on hot water and buffer tanks. As always work done to high standard by courteous and efficient technicians. Great tradesmen supported by efficient and knowledgeable office staff. I wish I had found them when building our house!

Very neat and tidy workmanship. Took care in his work and took into consideration what access might need be needed in the event of future problems. The plumber took time to explain to me what pipes do what and how to care for my new water heater. I would highly recommend the service and workmanship provided.