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Endorsed by Which? Trusted Traders

YourPlumber Limited

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4.8

319 Reviews

Opening Hours
Today -
  • Monday 08:30–18:00
  • Tuesday 08:30–18:00
  • Wednesday 08:30–18:00
  • Thursday 08:30–18:00
  • Friday 08:30–18:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jul 2020

About

About us

We're based in Charminster, Bournemouth and provide a full plumbing and heating service across Bournemouth, Poole and Christchurch.

The services we provide include:

Installation of new boilers and central heating systems.
General plumbing repairs to taps, toilets, showers, pumps etc.
Boiler and central heating repairs
Routine annual servicing to boilers and central heating systems, including Gas Safety Certificates

Key features of our service

Clear, upfront prices, including parts and VAT.
Convenient 2 hour appointment windows.
1 year workmanship guarantee.
Card payments accepted.
Monthly finance plans available for boiler upgrades.

To find out more or book an appointment today, call us on 01202 230070.

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Drain clearance contractors

  • More Services

    • gas fire repairs
    • gas fire servicing
    • power flushing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
319 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Superb Service
Customer Service
Quality
Value
YourPlumber replaced my 34-year-old boiler, after extremely helpful discussions with Dan at Head Office and a site-visit. The fitter, Drew, arrived dead on-time and proved to be exemplary - polite, neat, conscientious, informative and impressively hard-working. The work was completed in a day at the agreed price, despite some problems with the aging radiators and valves - also 34 years old. I had no hesitation in accepting his advice and asking YourPlumber to undertake his recommendations to resolve any future difficulties. I would unreservedly recommend this trader.
Nicholas in Hampshire Posted on 17/09/2021 , work completed 16/09/2021
Renew all valves on radiators, renew radiator, service boiler
Customer Service
Quality
Value
Can’t praise enough the professionalism and help of this company, in these times of uncertainty with Covid-19, I rang to inquire about changing all my valves on my radiators, renewing a radiator and servicing the boiler. Had no idea as to price but explained what I required, within a few hours I had an estimate and date when they were able to attend, I was more than happy with the price and agreed to all terms, surprised that no deposit was required which I found unusual in these present day. Today 5th August a young man by the name of Joe arrived on time at 9.00 am as quoted, he never stopped from the time he arrived in finishing the job 4.00 pm, he went without lunch, and when I did offer coffee he kept on working, what did impress me most was how clean and tidy he left everything, by the time he had finished you would not have known anything had been disturbed. thank you JOE. Certainly, I recommend the company to anybody who wants a reliable and honest plumbing company.
Customer in Dorset Posted on 05/08/2021 , work completed 05/08/2021
Did exactly what they promised
Customer Service
Quality
Value
Boiler service was carried out on the day and time promised and for the price they quoted. Can't ask for more than that. Excellent.
Customer in Dorset Posted on 27/07/2021 , work completed 27/07/2021
Fitted new shower quickly and efficiently
Customer Service
Quality
Value
Work had to be rescheduled evening before but we were kept informed & company rang the next morning to check new time suited us. Plumber arrived early (as agreed he would if he could), was polite and worked efficiently leaving no mess. He did forget to put the soap tray on! - but that was our only complaint.
Elizabeth in Dorset Posted on 23/07/2021 , work completed 22/07/2021
Boiler system overhaul and replacement
Customer Service
Quality
Value
Your Plumber carried out a gas boiler replacement together with installing a new indirect unvented Joule cylinder which replaced the existing loft tank and hot water cylinder, two radiators were also replaced (a weeks work). They provided excellent service, on time, the team were hard working, clean, tidy and efficient. Communication was good and polite at all times. Very pleased with end result.
Peter in Dorset Posted on 05/07/2021 , work completed 02/07/2021
Tap fixing
Customer Service
Quality
Value
I couldn’t get water out of my hot water tap, but nothing came out. So I called for a plumber from “your plumber” and the lady arrived the following day. She came earlier than I booked which I really appreciated and she was able to get the job done within a good amount of time. The plumber managed to get the job within a good frame of time and was very professional, careful and efficient. Keep the good work.
Customer in Dorset Posted on 29/06/2021 , work completed 29/06/2021
Excellent service
Customer Service
Quality
Value
This is the second time that YourPlumber has helped me out when I was let down for a second time by British Gas. Absolutely fantastic customer service and nothing is too much trouble. I live 200 miles away from the property and initially I needed a plumber to urgently attend to a leak. Without hesitation they collected the keys from the property management company, identified the source of the leak, repaired it and left flat clean & tidy. Thank you so much. Second time I was let down by British Gas for the annual scheduled service. YourPlumber serviced the boiler without hesitation. It’s hard choosing a company to trust to do the work especially from a distance when you are unable to be at the property. I would absolutely recommend YourPlumber - thank you to Dan, Kathryn and the team.
Alison in Bournemouth Posted on 15/04/2021 , work completed 30/03/2021
The trader replied (on 04/06/2021)
Hi Alison, thanks so much for taking the time to write us a review. We really appreciate it
First Class Service
Customer Service
Quality
Value
Jack has helped me out three times recently, for a variety of boiler issues, and the service has been great. Fast, expert, efficient, friendly - and all for a fair price. I hope not to need him or his colleagues for a while, but if I do, they are the only team I will call.
Hugh in Dorset Posted on 18/02/2021 , work completed 17/02/2021
The trader replied (on 04/06/2021)
Hi Hugh, great to hear you're happy with the service. We'll be sure to pass on your compliments to Jack
Great company
Customer Service
Quality
Value
I found this company online and after seeing their reviews on Trustpilot and discovered they are very local to me and based in Charminster. Dan in the office talked me through different options and I chose which was best for our needs. Within 24hrs of speaking to 'YourPlumber.UK' I had my new boiler installed for a very good price! There was an option to increase the warranty to 10 years which I took and they included the first two services for free. Drew the engineer who fitted our Gloworm Boiler was extremely polite and was very careful with his surroundings and keeping everything clean and tidy. The installation has been carried out to a high standard and I will certainly be recommending this company to friends and family.
Customer in Dorset Posted on 04/02/2021 , work completed 04/02/2021
The trader replied (on 04/06/2021)
Thanks so much for the great review!
Brilliant service
Customer Service
Quality
Value
Easy to book. Great customer service. Engineer on time, friendly, Covid safe and covered his shoes! Simply perfect service from start to finish.
Customer in Dorset Posted on 29/01/2021 , work completed 28/01/2021
The trader replied (on 04/06/2021)
Thanks for taking the time to give us a review!