Endorsed by Which?

YourPlumber Limited

4.8

337 Reviews

Opening Hours
Today - 08:30–18:00
  • Monday 08:30–18:00
  • Tuesday 08:30–18:00
  • Wednesday 08:30–18:00
  • Thursday 08:30–18:00
  • Friday 08:30–18:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jul 2020

About

About us

We're based in Charminster, Bournemouth and provide a full plumbing and heating service across Bournemouth, Poole and Christchurch.

The services we provide include:

Installation of new boilers and central heating systems.
General plumbing repairs to taps, toilets, showers, pumps etc.
Boiler and central heating repairs
Routine annual servicing to boilers and central heating systems, including Gas Safety Certificates

Key features of our service

Clear, upfront prices, including parts and VAT.
Convenient 2 hour appointment windows.
1 year workmanship guarantee.
Card payments accepted.
Monthly finance plans available for boiler upgrades.

To find out more or book an appointment today, call us on 01202 230070.

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Immersion Heaters
    • Radiators and central heating
    • Gas safety testing and inspection
    • Underfloor heating
    • Power flushing
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • Drain clearance contractors

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
337 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Exceptional plumbing service
Customer Service
Quality
Value
I am writing to express my sincere gratitude for the excellent service you provided in fixing my toilet. Your professionalism and expertise have surpassed my expectations, and I felt compelled to share my satisfaction. From the moment I contacted your plumbing company, your prompt response and willingness to accommodate my schedule were highly appreciated. Your attention to detail and ability to diagnose the issue accurately demonstrated your expertise in the field. Additionally, your patience in explaining the repair process to me was commendable and put me at ease. Moreover, your courteous demeanour and respectful behaviour during the entire service call were notable. It is refreshing to encounter a professional who not only possesses outstanding technical knowledge but also exhibits exceptional customer service skills.
Customer in Dorset Posted on 07/11/2023 , work completed 06/11/2023
The trader replied (on 10/11/2023)
Thank you for taking time to review our service. We appreciate the feedback.
What a Worker
Customer Service
Quality
Value
Extremely impressed with Your Plumber from the survey to the finished job. Drew the installer for my new boiler was excellent. He arrived on time and on the first day worked until gone 7pm because he wanted to get to a certain stage ready for the following day. He took great pride in his work and kept me informed of what he was doing. There was a large hole in the wall where the old boiler flue was and he made such an excellent job of the brickwork that now it has been painted you can’t tell where the hole was. What more can I say – just a brilliant and dedicated worker and so polite
Customer in Dorset Posted on 10/10/2022 , work completed 06/10/2022
The trader replied (on 10/11/2023)
Thank you for such a great review. We will share your feedback with Drew.
Excellent service
Customer Service
Quality
Value
Found the trader polite, excellent, cleaned up after themselves and would happily recommend them to anybody. Boiler replaced and very happy with work completed
Which? Trusted Traders Consumer Posted on 06/10/2022 , work completed 16/09/2022
The trader replied (on 10/11/2023)
Thank you for your review!
New boiler sorted, no fuss, totally professional
Customer Service
Quality
Value
My new boiler was installed and the old one removed promptly, efficiently and on budget. The plumber worked hard, ensuring all checks were carried out and the system functioned well and safely. He explained everything in language I could understand. I am very happy with the result.
Customer in Dorset Posted on 26/08/2022 , work completed 24/08/2022
Over charging and wasting time on the job
Customer Service
Quality
Value
I saw the company online because I needed a plumber urgently and felt that they were reputable. However, my experience has been poor. The plumber that came just wasted time changing the waste hole and they ended up charging us for an hour and a half. The annoying thing is that the second job that was suppose to have been done was left undone. As a disabled person, I felt that they were taking advantage of my vulnerability and the fact that I couldn't stay with the plumber during the whole time. I just trusted that they will do the right thing. I am totally disappointed and I even called the office to explain and the lady that I spoke to had no empathy at all and said the plumber is right. I will not recommend them to any person.
Ade in Dorset Posted on 24/08/2022 , work completed 18/08/2022
Excellent Service
Customer Service
Quality
Value
Your Plumber quoted in advance for an annual boiler service and a replacement shower. The work was conducted on time as planned the following day and the quote was 100% accurate. The plumber worked none stop to complete his tasks and left the work area in a clean and tidy state.
Customer in Dorset Posted on 03/08/2022 , work completed 02/08/2022
Excellent service all round
Customer Service
Quality
Value
From booking with the office, to completion of the work, I was very impressed with the competence, communications and professionalism of YourPlumber. The problem was diagnosed, parts available and a quote given, and the work completed to my satisfaction.
Customer in Dorset Posted on 17/06/2022 , work completed 15/06/2022
The trader replied (on 19/07/2022)
Thank you for taking the time to write us such a great review!
Excellent Service
Customer Service
Quality
Value
No problem booking an appointment which was convenient. Good communication before arrival. Friendly yet professional Colleague who carried out the work which was done quickly but with attention to detail. Thank you.
Customer in Dorset Posted on 09/06/2022 , work completed 09/06/2022
The trader replied (on 19/07/2022)
Thank you for taking the time to give us a great review!
Excellent!
Customer Service
Quality
Value
Delighted to reccomend this company. Excellent service allround - courtesey, workmanship and timekeeping.
Customer in Dorset Posted on 09/05/2022 , work completed 06/05/2022
The trader replied (on 26/05/2022)
Thanks so much for taking the time to give us a review!
Plumb Happy!
Customer Service
Quality
Value
We moved into our flat almost exactly one year ago and had a plumbing problem from day one. All of our hot taps ran incredibly slowly. The fall from the hot water cylinder to the basins was completely inadequate. We called in YourPlumber to quote for the installation of a pressurised hot water system. The survey and quotation was carried out promptly and the installation date was (re)arranged to suit us and our recovery from Covid. Drew, our plumber, was exemplary. He worked cheerfully over a long day to strip out the 50-year-old plumbing we had inherited and give us a fresh, new, clean replacement. Because he had had to disconnect and reconnect our washing machine in the course of his work he stayed to do a quick test rinse to ensure that everything was back where it should be and overall he left the kitchen cleaner than it was when he arrived! Our only problem now is remembering that we don't need to leave hot taps running for five minutes to get hot water. We had got used to doing odd jobs while we waited! Since we moved to Bournemouth 11 years ago we had 'acquired' an electrician and a painter but up until now we haven't had a plumber, but now we have! Well done Drew and YourPlumber!
Derek in Dorset Posted on 21/04/2022 , work completed 20/04/2022
The trader replied (on 26/05/2022)
Hi Derek, thank you for taking time to write such a great review about your experience