YourPlumber Limited

My boiler was leaking for over a week I struggled to find an available gas engineer. I found your plumber through check a trade online I am so pleased with their service. thanks to Edward Hanford who serviced the boiler he cleaned up the work area after he was finished very courteous. I feel safe with my boiler now, their price was also reasonable Good people to deal with .

Had our boiler serviced. Communication was very good. The engineer, Jack, was very knowledgeable, polite and thorough. Will definitely use them again.

Excellent service. Boiler service and landlord's safety certificate. I would definitely recommend and use again.

The scope of work was a combi boiler replacement for an old system boiler plus 5 upgraded radiator replacements. Access to pipework around the boiler and gas meter was very limited and difficult. Drew and Jack, the engineers who did the work were clearly highly experienced and expert in the work and completed the extensive work in two & half days and to a very high quality. They were very polite, considerate, friendly and worked solidly each day without wasting any time. They took adequate precautions to protect carpets, walls, furniture etc. they removed all debris and any mess. The place was left clean and tidy. Very professional company and workmanship. The final invoice for the work was as first quoted and was very competitive. I would highly recommend YourPlumber and will use them again for any plumbing work.

Work completed quickly, efficiently and at a good price. Very trustworthy and would totally recommend their services.

Helpful customer service, knowledge and friendly service, carried out quickly and efficiently by Jack.

I cannot recommend Your Plumber enough. I have used these guys for several small jobs but on Tuesday had them out for a boiler problem, sadly the boiler was condemned (it was 33 years old!) and had to be replaced. 2 days later they were back and Drew spent the whole day fitting the new boiler. An absolute credit to the company, Drew was polite, courteous, very careful to ensure everything was covered and cleaned up as he went, cleaning up at the end after a very long day. I know how difficult it is when working in an occupied house but the service was exceptional. Thank you guys.

Combi Boiler service booked online. Jack arrived within the original 2 hour time slot. Text received when on the way. Overshoes put on when arrived and immediately asked if there were any problems. Stayed for about 45 minutes servicing boiler keeping me informed of any problems and advising me of recommendations. Left the area clean and tidy. Gave a rough quote for replacement boiler at a later date.

Following up on previous work done by this company we requested a quote to correct a water pressure problem. This was accepted by us and a date agreed. We were kept fully informed about a small delay to the start time (1 Hour) and the work was completed as agreed. The plumber worked very cleanly with no mess, and was very helpful about what was going on. Excellent service and we will definitely use the company again.

Your Plumber, I could highly recommend, they were punctual, wore masks and gloves due to the virus. They did a great job of putting right the bad workmanship of another so called Gas Safe engineer, who had left us at risk from a few years ago when we had to have a new boiler installed ! The job was completed in the estimated time frame, every where was cleaned up after, so professional. The price quoted was very fair, it came in under so Dan adjusted it as some parts weren't needed. Thank you Dan and Jack.

My comments relate to changing a bathroom mixer tap. Called 'Yourplumber' after I was let down by another plumber. I was impressed from the start with the way the job was handled. I was given a cost and an appointment day and time within minutes. Later, I received a call to advise that my job could be brought forward if it was convenient for me. I agreed. Plumber (Martyn) arrived complete with face mask (PPE recommended and adhered to). He was punctual, friendly, professional and had completed the job in around 30 minutes, including tidying up. Payment was made by credit card using an app. Work is guaranteed for 12 months. Perfect. 10/10

Attended promptly. Plumber was polite and friendly. He explained exactly what was needed (new tap). Cost made clear and it was fair and reasonable. He had to go and get a part but came back quickly. No mess left behind - happy with the work.

After a huge amount of rice and sweet corn had been washed down the kitchen sink it was well and truly blocked. Kevin dealt with it and the water is flowing again

Drew Searle from YourPlumber visited to rectify some faults in our central heating system. Drew checked the system and found that two parts had to be replaced. Drew gave us a quote for the work and then went to procure the parts. The job involved draining the system. Drew installed the new parts and then had to work hard to get air out of the system, which took some time. He persevered with the task until the system was running perfectly. A good job done! The charge for the work was as he had quoted. I would happily recommend YourPlumber.

I have just had this firm fit a new boiler and then a new pump at my elderly parents home. The staff could not have been more polite, efficient and respectful. Also really clean work and left site spotless. I was coordinating from London so had a degree of interaction with staff in their office. Kathryn was super efficient and communication faultless. Really pleased with the work and they came in under the quoted price for main work as took fewer hours I believe. I am so glad i researched with WHICH reviews and trust pilot. They were spot on and I would not hesitate in recommending this firm and using again. Special thanks also to Drew who attended to the work.

I came across Your Plumber whilst searching on the internet for a plumber who could upgrade my vented hot water cylinder to and unvented (mains pressure) hot water cylinder. The whole process was very professional from quote to installation and most of the communication was by email or text. Drew, the plumber assigned for my job was very helpful, polite and hard working. Care was taken to protect my home and all the rubbish was neatly placed ready for their collection service. I am very please with the result and now have great water pressure everywhere in my bungalow without the need for a pimp. I will use Your Plumber again for any future work.

The removal of an old (condemned) boiler and its replacement was carried out very professionally by YourPlumber. The engineer (Drew) worked diligently throughout, and with the constraints of Covid controls. ▪His work standards and tidiness were exemplary, as was his politeness. ▪He kept me fully informed with what he was doing (even some of the issues he had to contend with). ▪He explained the system operation and controls very clearly Some additional costs were incurred due to unforeseen issues with the installation. If required I will certainly use YourPlumber (Bournemouth) again.