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Endorsed by Which?
YourPlumber Limited
Opening Hours
Today - 08:30–17:30
- Monday 08:30–17:30
- Tuesday 08:30–17:30
- Wednesday 08:30–17:30
- Thursday 08:30–17:30
- Friday 08:30–17:30
- Saturday - Closed
- Sunday - Closed
Organisations and Awards
About
About us
We're based in Charminster, Bournemouth and provide a full plumbing and heating service across Bournemouth, Poole and Christchurch.
The services we provide include:
Installation of new boilers and central heating systems.
General plumbing repairs to taps, toilets, showers, pumps etc.
Boiler and central heating repairs
Routine annual servicing to boilers and central heating systems, including Gas Safety Certificates
Key features of our service
Clear, upfront prices, including parts and VAT.
Convenient 2 hour appointment windows.
1 year workmanship guarantee.
Card payments accepted.
Monthly finance plans available for boiler upgrades.
To find out more or book an appointment today, call us on 01202 230070.
What we do
Plumbers
- Emergency plumbing services
- Unvented cylinder installation and maintenance
Boiler, central heating and gas engineers
- Boiler installation
- Boiler repair
- Boiler servicing
- Immersion Heaters
- Radiators and central heating
- Gas safety testing and inspection
- Underfloor heating
- Power flushing
Heating contractors
- Central heating systems (installation and servicing)
- Immersion Heaters
Drain clearance contractors
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
340 reviews
Recommended
Recommended
by 99% of customers
Sort by
Bathroom refit
Customer Service
Quality
Value
We found both the plumbers who came to do this work courteous and considerate. They wore masks and foot protection throughout the work. The work was done rapidly and to our complete satisfaction. They arrived on time and cleaned up every bit of mess when finished, I would have no hesitation in recommending them to anyone.
Customer in Dorset
, work completed
Recommended
Fast & efficient
Customer Service
Quality
Value
The job was done the next day & it was done well, without needing lots of parts to be bought. I'd use them again, definitely.
Customer in Dorset
, work completed
Recommended
Excellent work and completed in time and estimated cost
Customer Service
Quality
Value
Very neat and tidy workmanship. Took care in his work and took into consideration what access might need be needed in the event of future problems. The plumber took time to explain to me what pipes do what and how to care for my new water heater. I would highly recommend the service and workmanship provided.
Customer in Portsmouth
, work completed
Recommended
Further remedial works
Customer Service
Quality
Value
Having already fitted a new boiler for us to replace shoddy work done by others, Your Plumbers returned to replace broken underfloor heating manifold thermostat and replace poor quality cylinder thermostats on hot water and buffer tanks. As always work done to high standard by courteous and efficient technicians. Great tradesmen supported by efficient and knowledgeable office staff. I wish I had found them when building our house!
Customer in Dorset
, work completed
Recommended
Polite, punctual and efficient. No complaints
Customer Service
Quality
Value
The lady who booked my boiler service was friendly, polite and helpful. A boiler service was available within 48hrs of me ringing up. The plumber arrived within the advertised time frame and I was sent a text informing me that he was on his way. He was also very polite and wore shoe covers plus PPE. My boiler was serviced quickly and efficiently. No complaints at all about the service and I would definitely use this company again.
Customer in Dorset
, work completed
Recommended
prompt and efficient service
Customer Service
Quality
Value
Landlords gas certificate and boiler service carried out within the agreed time scale and price. Engineer rang to discuss additional work which was then carried out straight away avoiding additional call out charges.
Customer in Dorset
, work completed
Recommended
Very prompt and thorough.
Customer Service
Quality
Value
The engineer informed me what time to expect him, let me know when he was on the way, artived on time. Very courteous, wore face mask and overshoes. Carried out the work, answered questions and advised me of a small non conformity. Offered to give me a quote to remedy the situation. Printed out the boiler report on his printer and told me an invoice would be emailed. The quote arrived the same day as did the invoice. Exceptional service, well done. This is the first time I have used YourPlumber Ltd but will use them again.
Ivon in Dorset
, work completed
Recommended
Efficient, friendly, cost effective
Customer Service
Quality
Value
A fantastic experience from start to finish. Easy to contact and arrange an appointment. The plumbers were able to come the same day and were knowledgable, friendly and efficient. The work was completed there and then and an invoice was email almost as soon as they had left the property. Highly recommended.
Customer in Dorset
, work completed
Recommended
Brilliant service
Customer Service
Quality
Value
Easy to book. Great customer service. Engineer on time, friendly, Covid safe and covered his shoes! Simply perfect service from start to finish.
Customer in Dorset
, work completed
Recommended
Great company
Customer Service
Quality
Value
I found this company online and after seeing their reviews on Trustpilot and discovered they are very local to me and based in Charminster. Dan in the office talked me through different options and I chose which was best for our needs. Within 24hrs of speaking to 'YourPlumber.UK' I had my new boiler installed for a very good price! There was an option to increase the warranty to 10 years which I took and they included the first two services for free. Drew the engineer who fitted our Gloworm Boiler was extremely polite and was very careful with his surroundings and keeping everything clean and tidy. The installation has been carried out to a high standard and I will certainly be recommending this company to friends and family.
Customer in Dorset
, work completed
Recommended
First Class Service
Customer Service
Quality
Value
Jack has helped me out three times recently, for a variety of boiler issues, and the service has been great. Fast, expert, efficient, friendly - and all for a fair price. I hope not to need him or his colleagues for a while, but if I do, they are the only team I will call.
Hugh in Dorset
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
This is the second time that YourPlumber has helped me out when I was let down for a second time by British Gas. Absolutely fantastic customer service and nothing is too much trouble. I live 200 miles away from the property and initially I needed a plumber to urgently attend to a leak. Without hesitation they collected the keys from the property management company, identified the source of the leak, repaired it and left flat clean & tidy. Thank you so much. Second time I was let down by British Gas for the annual scheduled service. YourPlumber serviced the boiler without hesitation. It’s hard choosing a company to trust to do the work especially from a distance when you are unable to be at the property. I would absolutely recommend YourPlumber - thank you to Dan, Kathryn and the team.
Alison in Bournemouth
, work completed
Recommended
Tap fixing
Customer Service
Quality
Value
I couldn’t get water out of my hot water tap, but nothing came out. So I called for a plumber from “your plumber” and the lady arrived the following day. She came earlier than I booked which I really appreciated and she was able to get the job done within a good amount of time. The plumber managed to get the job within a good frame of time and was very professional, careful and efficient. Keep the good work.
Customer in Dorset
, work completed
Recommended
Boiler system overhaul and replacement
Customer Service
Quality
Value
Your Plumber carried out a gas boiler replacement together with installing a new indirect unvented Joule cylinder which replaced the existing loft tank and hot water cylinder, two radiators were also replaced (a weeks work). They provided excellent service, on time, the team were hard working, clean, tidy and efficient. Communication was good and polite at all times. Very pleased with end result.
Peter in Dorset
, work completed
Recommended
Fitted new shower quickly and efficiently
Customer Service
Quality
Value
Work had to be rescheduled evening before but we were kept informed & company rang the next morning to check new time suited us. Plumber arrived early (as agreed he would if he could), was polite and worked efficiently leaving no mess. He did forget to put the soap tray on! - but that was our only complaint.
Elizabeth in Dorset
, work completed
Recommended
Did exactly what they promised
Customer Service
Quality
Value
Boiler service was carried out on the day and time promised and for the price they quoted. Can't ask for more than that. Excellent.
Customer in Dorset
, work completed
Recommended
Renew all valves on radiators, renew radiator, service boiler
Customer Service
Quality
Value
Can’t praise enough the professionalism and help of this company, in these times of uncertainty with Covid-19, I rang to inquire about changing all my valves on my radiators, renewing a radiator and servicing the boiler. Had no idea as to price but explained what I required, within a few hours I had an estimate and date when they were able to attend, I was more than happy with the price and agreed to all terms, surprised that no deposit was required which I found unusual in these present day. Today 5th August a young man by the name of Joe arrived on time at 9.00 am as quoted, he never stopped from the time he arrived in finishing the job 4.00 pm, he went without lunch, and when I did offer coffee he kept on working, what did impress me most was how clean and tidy he left everything, by the time he had finished you would not have known anything had been disturbed. thank you JOE. Certainly, I recommend the company to anybody who wants a reliable and honest plumbing company.
Customer in Dorset
, work completed
Recommended
Superb Service
Customer Service
Quality
Value
YourPlumber replaced my 34-year-old boiler, after extremely helpful discussions with Dan at Head Office and a site-visit. The fitter, Drew, arrived dead on-time and proved to be exemplary - polite, neat, conscientious, informative and impressively hard-working. The work was completed in a day at the agreed price, despite some problems with the aging radiators and valves - also 34 years old. I had no hesitation in accepting his advice and asking YourPlumber to undertake his recommendations to resolve any future difficulties. I would unreservedly recommend this trader.
Nicholas in Hampshire
, work completed
Recommended
Boiler Servicing
Customer Service
Quality
Value
My boiler service engineer was Jack Masterton. He was prompt, Knowledgeable and professional. He did excellent job with reasonable price. I would highly recommend your Plumber company.
Customer in Dorset
, work completed
Recommended
Boiler replacement
Customer Service
Quality
Value
Very positive experience from start to finish. Everyone we came into contact with at Your Plumber was very prompt and professional. Work finished on time and to a high standard.
Customer in Dorset
, work completed
Recommended
Gas service
Customer Service
Quality
Value
Extremely satisfied. Work done properly and in a very proffesional manner. We will use them again and again. Thank you
Customer in Dorset
, work completed
Recommended
Really good job !
Customer Service
Quality
Value
Whole process from booking to completion was excellent. Guys were on time and just got on with the job. Friendly and professional. I won't hesitate to use this company again - thanks Joe & James !
Customer in Dorset
, work completed
Recommended
A good job jobbed!
Customer Service
Quality
Value
What a pleasure it was to have YourPlumbers to supply and fit my new electric boiler. Everyone with whom I had dealings was very helpful and made me feel relaxed about the entire job. No mess, no fuss, just a good job at a fair price I would not hesitate to recommend them.
Yvonne in Dorset
, work completed
Recommended
Boiler check, filter clean & radiators checked
Customer Service
Quality
Value
I had a combo boiler service done on my Glo worm boiler. I also agreed to have the filter cleaned if it needed it and to check my radiators were working properly. When I booked I hadn’t realised that checking the radiators would cost me £39.50 with VAT. It is when I got the Invoice that it was listed separately to the bill. It was £32.92 then VAT had to go on top at £39.50. The plumber that checked the boiler went around the bungalow very quickly to check the radiators certainly NOT worth the amount I have paid. I also told the plumber some confidential information which has now appeared in black & white on the bill for all to see. I rang up the company on getting the bill to be faced with an aggressive mannered man. I was not happy with the bill but I have paid it in FULL. So be clear before you book how much you are going to be charged for their service. I feel I have overpaid for this service and will not be using them again.
Barbara in Dorset
, work completed
First Class Service from YourPlumber Bournemouth
Customer Service
Quality
Value
Same day response to an emergency call out, made sure that the area was made safe and then quote given for remedial work. Engineer schedules were rearranged to accommodate early arrival of ordered spares and all the work was completed within 24 hours. All staff were professional, respectful of property, excellent at communication and the quote was spot on with no hidden extras. The engineers also checked later that evening that everything was functioning properly. I would not hesitate to recommend YourPLumber Bournemouth as they could certainly teach other Companies how to give proper Customer Service.
Customer in Buckinghamshire
, work completed
Recommended