Exceptional plumbing service
I am writing to express my sincere gratitude for the excellent service you provided in fixing my toilet. Your professionalism and expertise have surpassed my expectations, and I felt compelled to share my satisfaction. From the moment I contacted your plumbing company, your prompt response and willingness to accommodate my schedule were highly appreciated. Your attention to detail and ability to diagnose the issue accurately demonstrated your expertise in the field. Additionally, your patience in explaining the repair process to me was commendable and put me at ease. Moreover, your courteous demeanour and respectful behaviour during the entire service call were notable. It is refreshing to encounter a professional who not only possesses outstanding technical knowledge but also exhibits exceptional customer service skills.
Customer in Dorset
Posted on 07/11/2023
, work completed 06/11/2023
Recommended
What a Worker
Extremely impressed with Your Plumber from the survey to the finished job. Drew the installer for my new boiler was excellent. He arrived on time and on the first day worked until gone 7pm because he wanted to get to a certain stage ready for the following day. He took great pride in his work and kept me informed of what he was doing. There was a large hole in the wall where the old boiler flue was and he made such an excellent job of the brickwork that now it has been painted you can’t tell where the hole was. What more can I say – just a brilliant and dedicated worker and so polite
Customer in Dorset
Posted on 10/10/2022
, work completed 06/10/2022
Recommended
Excellent service
Found the trader polite, excellent, cleaned up after themselves and would happily recommend them to anybody. Boiler replaced and very happy with work completed
Which? Trusted Traders Consumer
Posted on 06/10/2022
, work completed 16/09/2022
Recommended
New boiler sorted, no fuss, totally professional
My new boiler was installed and the old one removed promptly, efficiently and on budget. The plumber worked hard, ensuring all checks were carried out and the system functioned well and safely. He explained everything in language I could understand. I am very happy with the result.
Customer in Dorset
Posted on 26/08/2022
, work completed 24/08/2022
Recommended
Over charging and wasting time on the job
I saw the company online because I needed a plumber urgently and felt that they were reputable. However, my experience has been poor. The plumber that came just wasted time changing the waste hole and they ended up charging us for an hour and a half. The annoying thing is that the second job that was suppose to have been done was left undone. As a disabled person, I felt that they were taking advantage of my vulnerability and the fact that I couldn't stay with the plumber during the whole time. I just trusted that they will do the right thing. I am totally disappointed and I even called the office to explain and the lady that I spoke to had no empathy at all and said the plumber is right. I will not recommend them to any person.
Ade in Dorset
Posted on 24/08/2022
, work completed 18/08/2022
Excellent Service
Your Plumber quoted in advance for an annual boiler service and a replacement shower. The work was conducted on time as planned the following day and the quote was 100% accurate. The plumber worked none stop to complete his tasks and left the work area in a clean and tidy state.
Customer in Dorset
Posted on 03/08/2022
, work completed 02/08/2022
Recommended
Excellent service all round
From booking with the office, to completion of the work, I was very impressed with the competence, communications and professionalism of YourPlumber. The problem was diagnosed, parts available and a quote given, and the work completed to my satisfaction.
Customer in Dorset
Posted on 17/06/2022
, work completed 15/06/2022
Recommended
Excellent Service
No problem booking an appointment which was convenient. Good communication before arrival. Friendly yet professional Colleague who carried out the work which was done quickly but with attention to detail. Thank you.
Customer in Dorset
Posted on 09/06/2022
, work completed 09/06/2022
Recommended
Excellent!
Delighted to reccomend this company. Excellent service allround - courtesey, workmanship and timekeeping.
Customer in Dorset
Posted on 09/05/2022
, work completed 06/05/2022
Recommended
Plumb Happy!
We moved into our flat almost exactly one year ago and had a plumbing problem from day one. All of our hot taps ran incredibly slowly. The fall from the hot water cylinder to the basins was completely inadequate. We called in YourPlumber to quote for the installation of a pressurised hot water system. The survey and quotation was carried out promptly and the installation date was (re)arranged to suit us and our recovery from Covid. Drew, our plumber, was exemplary. He worked cheerfully over a long day to strip out the 50-year-old plumbing we had inherited and give us a fresh, new, clean replacement. Because he had had to disconnect and reconnect our washing machine in the course of his work he stayed to do a quick test rinse to ensure that everything was back where it should be and overall he left the kitchen cleaner than it was when he arrived! Our only problem now is remembering that we don't need to leave hot taps running for five minutes to get hot water. We had got used to doing odd jobs while we waited! Since we moved to Bournemouth 11 years ago we had 'acquired' an electrician and a painter but up until now we haven't had a plumber, but now we have! Well done Drew and YourPlumber!
Derek in Dorset
Posted on 21/04/2022
, work completed 20/04/2022
Recommended
Boiler repair
James came to fix my scaled up combi boiler. He was very polite and professional. He explained everything he was going to do and showed me the scaled-up part he removed. Whilst doing the job, he found the boiler had leaked previously and two other parts needed replacement. It was very obvious to see the parts that needed replacing. Also, the flue had been fitted incorrectly and was leaking fumes into the boiler, (Not into the home) He tested for fumes and left a notice that the boiler was dangerous and used at my own risk. The second visit to fix the other problems was arranged very quickly. I asked for James on the second visit and this was accommodated. I found the labour costs very reasonable but the parts are quite a bit more expensive than I could source the same. However, the service and speed of getting an appointment make up for the expensive parts. I would definitely use them again.
Customer in Dorset
Posted on 07/04/2022
, work completed 04/04/2022
Recommended
Repair of leaking bathroom sink, lever hotwater tap
Tiffany of Your Plumber did an excellent repair job. On time, courteous, efficient and effective repair, clearly explaining the work done. In addition to fixing the hotwater tap, Tiffany also replaced the leverage on the cold water tap so that both taps now have matching action for turning on and off. I would highly recommend her and the Your Plumber company to others seeking a quick and reasonably costed plumbing repair that was on budget to quote given.
Customer in Southampton
Posted on 31/03/2022
, work completed 31/03/2022
Recommended
First Class Service from YourPlumber Bournemouth
Same day response to an emergency call out, made sure that the area was made safe and then quote given for remedial work. Engineer schedules were rearranged to accommodate early arrival of ordered spares and all the work was completed within 24 hours. All staff were professional, respectful of property, excellent at communication and the quote was spot on with no hidden extras. The engineers also checked later that evening that everything was functioning properly. I would not hesitate to recommend YourPLumber Bournemouth as they could certainly teach other Companies how to give proper Customer Service.
Customer in Buckinghamshire
Posted on 24/03/2022
, work completed 22/03/2022
Recommended
Boiler check, filter clean & radiators checked
I had a combo boiler service done on my Glo worm boiler. I also agreed to have the filter cleaned if it needed it and to check my radiators were working properly. When I booked I hadn’t realised that checking the radiators would cost me £39.50 with VAT. It is when I got the Invoice that it was listed separately to the bill. It was £32.92 then VAT had to go on top at £39.50. The plumber that checked the boiler went around the bungalow very quickly to check the radiators certainly NOT worth the amount I have paid. I also told the plumber some confidential information which has now appeared in black & white on the bill for all to see. I rang up the company on getting the bill to be faced with an aggressive mannered man. I was not happy with the bill but I have paid it in FULL. So be clear before you book how much you are going to be charged for their service. I feel I have overpaid for this service and will not be using them again.
Barbara in Dorset
Posted on 04/02/2022
, work completed 03/02/2022
A good job jobbed!
What a pleasure it was to have YourPlumbers to supply and fit my new electric boiler. Everyone with whom I had dealings was very helpful and made me feel relaxed about the entire job. No mess, no fuss, just a good job at a fair price I would not hesitate to recommend them.
Yvonne in Dorset
Posted on 20/01/2022
, work completed 07/01/2022
Recommended
Really good job !
Whole process from booking to completion was excellent. Guys were on time and just got on with the job. Friendly and professional. I won't hesitate to use this company again - thanks Joe & James !
Customer in Dorset
Posted on 14/01/2022
, work completed 14/01/2022
Recommended
Gas service
Extremely satisfied. Work done properly and in a very proffesional manner. We will use them again and again. Thank you
Customer in Dorset
Posted on 12/11/2021
, work completed 12/11/2021
Recommended
Boiler replacement
Very positive experience from start to finish. Everyone we came into contact with at Your Plumber was very prompt and professional. Work finished on time and to a high standard.
Customer in Dorset
Posted on 12/11/2021
, work completed 04/11/2021
Recommended
Boiler Servicing
My boiler service engineer was Jack Masterton. He was prompt, Knowledgeable and professional. He did excellent job with reasonable price. I would highly recommend your Plumber company.
Customer in Dorset
Posted on 27/10/2021
, work completed 26/10/2021
Recommended
Superb Service
YourPlumber replaced my 34-year-old boiler, after extremely helpful discussions with Dan at Head Office and a site-visit. The fitter, Drew, arrived dead on-time and proved to be exemplary - polite, neat, conscientious, informative and impressively hard-working. The work was completed in a day at the agreed price, despite some problems with the aging radiators and valves - also 34 years old. I had no hesitation in accepting his advice and asking YourPlumber to undertake his recommendations to resolve any future difficulties. I would unreservedly recommend this trader.
Nicholas in Hampshire
Posted on 17/09/2021
, work completed 16/09/2021
Recommended
Renew all valves on radiators, renew radiator, service boiler
Can’t praise enough the professionalism and help of this company, in these times of uncertainty with Covid-19, I rang to inquire about changing all my valves on my radiators, renewing a radiator and servicing the boiler. Had no idea as to price but explained what I required, within a few hours I had an estimate and date when they were able to attend, I was more than happy with the price and agreed to all terms, surprised that no deposit was required which I found unusual in these present day. Today 5th August a young man by the name of Joe arrived on time at 9.00 am as quoted, he never stopped from the time he arrived in finishing the job 4.00 pm, he went without lunch, and when I did offer coffee he kept on working, what did impress me most was how clean and tidy he left everything, by the time he had finished you would not have known anything had been disturbed. thank you JOE. Certainly, I recommend the company to anybody who wants a reliable and honest plumbing company.
Customer in Dorset
Posted on 05/08/2021
, work completed 05/08/2021
Recommended
Did exactly what they promised
Boiler service was carried out on the day and time promised and for the price they quoted. Can't ask for more than that. Excellent.
Customer in Dorset
Posted on 27/07/2021
, work completed 27/07/2021
Recommended
Fitted new shower quickly and efficiently
Work had to be rescheduled evening before but we were kept informed & company rang the next morning to check new time suited us. Plumber arrived early (as agreed he would if he could), was polite and worked efficiently leaving no mess. He did forget to put the soap tray on! - but that was our only complaint.
Elizabeth in Dorset
Posted on 23/07/2021
, work completed 22/07/2021
Recommended
Boiler system overhaul and replacement
Your Plumber carried out a gas boiler replacement together with installing a new indirect unvented Joule cylinder which replaced the existing loft tank and hot water cylinder, two radiators were also replaced (a weeks work). They provided excellent service, on time, the team were hard working, clean, tidy and efficient. Communication was good and polite at all times. Very pleased with end result.
Peter in Dorset
Posted on 05/07/2021
, work completed 02/07/2021
Recommended
Tap fixing
I couldn’t get water out of my hot water tap, but nothing came out. So I called for a plumber from “your plumber” and the lady arrived the following day. She came earlier than I booked which I really appreciated and she was able to get the job done within a good amount of time. The plumber managed to get the job within a good frame of time and was very professional, careful and efficient. Keep the good work.
Customer in Dorset
Posted on 29/06/2021
, work completed 29/06/2021
Recommended
Excellent service
This is the second time that YourPlumber has helped me out when I was let down for a second time by British Gas. Absolutely fantastic customer service and nothing is too much trouble. I live 200 miles away from the property and initially I needed a plumber to urgently attend to a leak. Without hesitation they collected the keys from the property management company, identified the source of the leak, repaired it and left flat clean & tidy. Thank you so much. Second time I was let down by British Gas for the annual scheduled service. YourPlumber serviced the boiler without hesitation. It’s hard choosing a company to trust to do the work especially from a distance when you are unable to be at the property. I would absolutely recommend YourPlumber - thank you to Dan, Kathryn and the team.
Alison in Bournemouth
Posted on 15/04/2021
, work completed 30/03/2021
Recommended
First Class Service
Jack has helped me out three times recently, for a variety of boiler issues, and the service has been great. Fast, expert, efficient, friendly - and all for a fair price. I hope not to need him or his colleagues for a while, but if I do, they are the only team I will call.
Hugh in Dorset
Posted on 18/02/2021
, work completed 17/02/2021
Recommended
Great company
I found this company online and after seeing their reviews on Trustpilot and discovered they are very local to me and based in Charminster. Dan in the office talked me through different options and I chose which was best for our needs. Within 24hrs of speaking to 'YourPlumber.UK' I had my new boiler installed for a very good price! There was an option to increase the warranty to 10 years which I took and they included the first two services for free. Drew the engineer who fitted our Gloworm Boiler was extremely polite and was very careful with his surroundings and keeping everything clean and tidy. The installation has been carried out to a high standard and I will certainly be recommending this company to friends and family.
Customer in Dorset
Posted on 04/02/2021
, work completed 04/02/2021
Recommended
Brilliant service
Easy to book. Great customer service. Engineer on time, friendly, Covid safe and covered his shoes! Simply perfect service from start to finish.
Customer in Dorset
Posted on 29/01/2021
, work completed 28/01/2021
Recommended
Efficient, friendly, cost effective
A fantastic experience from start to finish. Easy to contact and arrange an appointment. The plumbers were able to come the same day and were knowledgable, friendly and efficient. The work was completed there and then and an invoice was email almost as soon as they had left the property. Highly recommended.
Customer in Dorset
Posted on 04/01/2021
, work completed 04/01/2021
Recommended
Very prompt and thorough.
The engineer informed me what time to expect him, let me know when he was on the way, artived on time. Very courteous, wore face mask and overshoes. Carried out the work, answered questions and advised me of a small non conformity. Offered to give me a quote to remedy the situation. Printed out the boiler report on his printer and told me an invoice would be emailed. The quote arrived the same day as did the invoice. Exceptional service, well done. This is the first time I have used YourPlumber Ltd but will use them again.
Ivon in Dorset
Posted on 08/12/2020
, work completed 08/12/2020
Recommended
prompt and efficient service
Landlords gas certificate and boiler service carried out within the agreed time scale and price. Engineer rang to discuss additional work which was then carried out straight away avoiding additional call out charges.
Customer in Dorset
Posted on 08/12/2020
, work completed 08/12/2020
Recommended
Polite, punctual and efficient. No complaints
The lady who booked my boiler service was friendly, polite and helpful. A boiler service was available within 48hrs of me ringing up. The plumber arrived within the advertised time frame and I was sent a text informing me that he was on his way. He was also very polite and wore shoe covers plus PPE. My boiler was serviced quickly and efficiently. No complaints at all about the service and I would definitely use this company again.
Customer in Dorset
Posted on 25/11/2020
, work completed 25/11/2020
Recommended
Further remedial works
Having already fitted a new boiler for us to replace shoddy work done by others, Your Plumbers returned to replace broken underfloor heating manifold thermostat and replace poor quality cylinder thermostats on hot water and buffer tanks. As always work done to high standard by courteous and efficient technicians. Great tradesmen supported by efficient and knowledgeable office staff. I wish I had found them when building our house!
Customer in Dorset
Posted on 23/11/2020
, work completed 16/11/2020
Recommended
Excellent work and completed in time and estimated cost
Very neat and tidy workmanship. Took care in his work and took into consideration what access might need be needed in the event of future problems. The plumber took time to explain to me what pipes do what and how to care for my new water heater. I would highly recommend the service and workmanship provided.
Customer in Portsmouth
Posted on 18/11/2020
, work completed 17/11/2020
Recommended
Fast & efficient
The job was done the next day & it was done well, without needing lots of parts to be bought. I'd use them again, definitely.
Customer in Dorset
Posted on 17/11/2020
, work completed 17/11/2020
Recommended
Bathroom refit
We found both the plumbers who came to do this work courteous and considerate. They wore masks and foot protection throughout the work. The work was done rapidly and to our complete satisfaction. They arrived on time and cleaned up every bit of mess when finished, I would have no hesitation in recommending them to anyone.
Customer in Dorset
Posted on 13/11/2020
, work completed 13/11/2020
Recommended
Very Impressed
The removal of an old (condemned) boiler and its replacement was carried out very professionally by YourPlumber. The engineer (Drew) worked diligently throughout, and with the constraints of Covid controls. ▪His work standards and tidiness were exemplary, as was his politeness. ▪He kept me fully informed with what he was doing (even some of the issues he had to contend with). ▪He explained the system operation and controls very clearly Some additional costs were incurred due to unforeseen issues with the installation. If required I will certainly use YourPlumber (Bournemouth) again.
Customer in Hampshire
Posted on 07/11/2020
, work completed 05/11/2020
Recommended
A great job upgrading my hot water cylinder
I came across Your Plumber whilst searching on the internet for a plumber who could upgrade my vented hot water cylinder to and unvented (mains pressure) hot water cylinder. The whole process was very professional from quote to installation and most of the communication was by email or text. Drew, the plumber assigned for my job was very helpful, polite and hard working. Care was taken to protect my home and all the rubbish was neatly placed ready for their collection service. I am very please with the result and now have great water pressure everywhere in my bungalow without the need for a pimp. I will use Your Plumber again for any future work.
Customer in Dorset
Posted on 02/11/2020
, work completed 29/10/2020
Recommended
Outstanding Service
I have just had this firm fit a new boiler and then a new pump at my elderly parents home. The staff could not have been more polite, efficient and respectful. Also really clean work and left site spotless. I was coordinating from London so had a degree of interaction with staff in their office. Kathryn was super efficient and communication faultless. Really pleased with the work and they came in under the quoted price for main work as took fewer hours I believe. I am so glad i researched with WHICH reviews and trust pilot. They were spot on and I would not hesitate in recommending this firm and using again. Special thanks also to Drew who attended to the work.
Customer in Greater London
Posted on 31/07/2020
, work completed 29/07/2020
Recommended
Painstaking and neat and tidy work
Drew Searle from YourPlumber visited to rectify some faults in our central heating system. Drew checked the system and found that two parts had to be replaced. Drew gave us a quote for the work and then went to procure the parts. The job involved draining the system. Drew installed the new parts and then had to work hard to get air out of the system, which took some time. He persevered with the task until the system was running perfectly. A good job done! The charge for the work was as he had quoted. I would happily recommend YourPlumber.
Customer in Dorset
Posted on 01/07/2020
, work completed 01/07/2020
Recommended
Good service
After a huge amount of rice and sweet corn had been washed down the kitchen sink it was well and truly blocked. Kevin dealt with it and the water is flowing again
Customer in Portsmouth
Posted on 18/06/2020
, work completed 18/06/2020
Recommended
Leaky tap in bathroom
Attended promptly. Plumber was polite and friendly. He explained exactly what was needed (new tap). Cost made clear and it was fair and reasonable. He had to go and get a part but came back quickly. No mess left behind - happy with the work.
Andrew in Dorset
Posted on 26/05/2020
, work completed 26/05/2020
Recommended
Very prompt, professional and friendly service
My comments relate to changing a bathroom mixer tap. Called 'Yourplumber' after I was let down by another plumber. I was impressed from the start with the way the job was handled. I was given a cost and an appointment day and time within minutes. Later, I received a call to advise that my job could be brought forward if it was convenient for me. I agreed. Plumber (Martyn) arrived complete with face mask (PPE recommended and adhered to). He was punctual, friendly, professional and had completed the job in around 30 minutes, including tidying up. Payment was made by credit card using an app. Work is guaranteed for 12 months. Perfect. 10/10
Mike in Dorset
Posted on 27/04/2020
, work completed 23/04/2020
Recommended
Definitely would recommend Your Plumber
Your Plumber, I could highly recommend, they were punctual, wore masks and gloves due to the virus. They did a great job of putting right the bad workmanship of another so called Gas Safe engineer, who had left us at risk from a few years ago when we had to have a new boiler installed ! The job was completed in the estimated time frame, every where was cleaned up after, so professional. The price quoted was very fair, it came in under so Dan adjusted it as some parts weren't needed. Thank you Dan and Jack.
Customer in Dorset
Posted on 08/04/2020
, work completed 06/04/2020
Recommended
New Pressure Control Valve.
Following up on previous work done by this company we requested a quote to correct a water pressure problem. This was accepted by us and a date agreed. We were kept fully informed about a small delay to the start time (1 Hour) and the work was completed as agreed. The plumber worked very cleanly with no mess, and was very helpful about what was going on. Excellent service and we will definitely use the company again.
Customer in Dorset
Posted on 04/03/2020
, work completed 03/03/2020
Recommended
Service on 18 year old combi boiler
Combi Boiler service booked online. Jack arrived within the original 2 hour time slot. Text received when on the way. Overshoes put on when arrived and immediately asked if there were any problems. Stayed for about 45 minutes servicing boiler keeping me informed of any problems and advising me of recommendations. Left the area clean and tidy. Gave a rough quote for replacement boiler at a later date.
Customer in Dorset
Posted on 05/02/2020
, work completed 05/02/2020
Recommended
First Class Service from Start to Finish
I cannot recommend Your Plumber enough. I have used these guys for several small jobs but on Tuesday had them out for a boiler problem, sadly the boiler was condemned (it was 33 years old!) and had to be replaced. 2 days later they were back and Drew spent the whole day fitting the new boiler. An absolute credit to the company, Drew was polite, courteous, very careful to ensure everything was covered and cleaned up as he went, cleaning up at the end after a very long day. I know how difficult it is when working in an occupied house but the service was exceptional. Thank you guys.
Customer in Hampshire
Posted on 13/12/2019
, work completed 12/12/2019
Recommended
Knowledgeable and helpful service
Helpful customer service, knowledge and friendly service, carried out quickly and efficiently by Jack.
Customer in Dorset
Posted on 04/12/2019
, work completed 04/12/2019
Recommended
Excellent service as always
Work completed quickly, efficiently and at a good price. Very trustworthy and would totally recommend their services.
Customer in Hampshire
Posted on 10/10/2019
, work completed 10/10/2019
Recommended
Excellent! 5 Star job on every count
The scope of work was a combi boiler replacement for an old system boiler plus 5 upgraded radiator replacements. Access to pipework around the boiler and gas meter was very limited and difficult. Drew and Jack, the engineers who did the work were clearly highly experienced and expert in the work and completed the extensive work in two & half days and to a very high quality. They were very polite, considerate, friendly and worked solidly each day without wasting any time. They took adequate precautions to protect carpets, walls, furniture etc. they removed all debris and any mess. The place was left clean and tidy. Very professional company and workmanship. The final invoice for the work was as first quoted and was very competitive. I would highly recommend YourPlumber and will use them again for any plumbing work.
Customer in Dorset
Posted on 01/10/2019
, work completed 25/09/2019
Recommended
Excellent Service
Excellent service. Boiler service and landlord's safety certificate. I would definitely recommend and use again.
Customer in Bournemouth
Posted on 23/07/2019
, work completed 23/07/2019
Recommended
Excellent
Had our boiler serviced. Communication was very good. The engineer, Jack, was very knowledgeable, polite and thorough. Will definitely use them again.
Customer in Bournemouth
Posted on 07/01/2019
, work completed 04/01/2019
Recommended
Excellent and efficient
YourPlumber is an efficient, thorough team of skilled professionals. They removed old boiler and flue rapidly and installed the new boiler creating minimal disruption. They left our home having cleaned up immaculately. After two weeks we can see how efficient, tidy and polite they were.
Henry, Dorset
Posted on 03/12/2018
, work completed 03/12/2018
Recommended
Fast professional service
My boiler was leaking for over a week I struggled to find an available gas engineer. I found your plumber through check a trade online I am so pleased with their service. thanks to Edward Hanford who serviced the boiler he cleaned up the work area after he was finished very courteous. I feel safe with my boiler now, their price was also reasonable Good people to deal with .
Customer in Surrey
Posted on 29/11/2018
, work completed 29/11/2018
Recommended
Prompt and Knowledgeable
Serviced back boiler, very polite and efficient and cleaned up after the job was done. Will use again next year.
Phillip, Dorset
Posted on 19/11/2018
, work completed 19/11/2018
Recommended
Brilliant will use again
Could not have had better service.
Barbara, Dorset
Posted on 19/09/2018
, work completed 19/09/2018
Recommended
Excellent job
Prompt and cheerful service
William, Hampshire
Posted on 14/08/2018
, work completed 14/08/2018
Recommended
Polite, prompt, professional
First class in every way.
Lewis, Dorset
Posted on 13/08/2018
, work completed 13/08/2018
Recommended
Knowledgeable & efficient
Jack was polite and courteous, gave attention to detail, listened to our previous boiler problems and acted accordingly. A very professional job.
David, Dorset
Posted on 18/07/2018
, work completed 18/07/2018
Recommended
Brilliant job
First class work clean, and efficient would recommend your company to family and friends.
Sheila, Dorset
Posted on 19/06/2018
, work completed 19/06/2018
Recommended
Excellent - showed me how to save money
I was very happy with the work. He clearly knew what he was doing and showed me how I could save money by using the eco button which no previous tradesman had told me about.
Barbara, Dorset
Posted on 12/06/2018
, work completed 12/06/2018
Recommended
Great service!
Very happy with your service. Both guys that came round were very polite, friendly and professional. We'll be using you again!
Jeske, Dorset
Posted on 01/06/2018
, work completed 01/06/2018
Recommended
Brilliant job
Very quick, clean and tidy 10/10. Excellent and would recommend you to everyone.
Jacky, Dorset
Posted on 17/05/2018
, work completed 17/05/2018
Recommended
Excellent work, very professional team
I called Your Plumber as my boiler had broken down and another company (which is also my gas provider) was pushing me into their expensive quote knowing that I needed an urgent replacement. Your Plumber sent me an engineer in 3 hours and the quote (same boiler) was much cheaper. As I had no hot water Dan went far and beyond to get my new boiler installed in a couple of days. Amazingly professional team, highly recommended. Thank you so much guys!!
Francesca
Posted on 11/05/2018
, work completed 11/05/2018
Recommended
Brilliant job. Quick & efficient.
Very pleased with the job. Matt was helpful and very pleasant. Definitely call them again.
Michael, Dorset
Posted on 11/05/2018
, work completed 11/05/2018
Recommended
Very reliable
I've used this company once before after a personal recommendation and the service they provided is as high as the first time. Prompt service when I booked, the engineer turned up when was advised and the price was very good. I will use again.
Ivor, Dorset
Posted on 10/05/2018
, work completed 10/05/2018
Recommended
Excellent job
No complaints at all. Always do a good job.
John, Dorset
Posted on 04/05/2018
, work completed 04/05/2018
Recommended
Well done, worked hard.
Matt and his helper worked hard to fit a new cistern, were very helpful and made sure all was well before leaving.
Rowland, Dorset
Posted on 23/04/2018
, work completed 23/04/2018
Recommended
Prompt and professional
Arrived on time. Worked solidly to finish the job. Tested and cleaned up. Advised throughout.
Roy, Hampshire
Posted on 28/03/2018
, work completed 28/03/2018
Recommended
Brilliant
Sally, Dorset
Posted on 23/03/2018
, work completed 23/03/2018
Recommended
Great Service
The Guys worked tirelessly all day from 8am despite the cold and ensured that we had heat and hot water before they left at 7pm. Would definitely use again and would thoroughly recommend.
Brian C
Posted on 21/03/2018
, work completed 21/03/2018
Recommended
Prompt and professional.
The young gentleman that came was very polite and professional.
W R, Dorset
Posted on 15/03/2018
, work completed 15/03/2018
Recommended
Fantastic work
Great service from start to finish. Assessed on Friday, job booked in for Monday. Plumber arrived at 8 am on Monday and by Monday evening had fitted brand new boiler, restored leaking and hot water throughout and even cleared up after themselves so that there was no mess left behind! Really impressed, friendly but professional service - would definitely use again or recommend to other.
Suzanna, Dorset
Posted on 12/03/2018
, work completed 12/03/2018
Recommended
Excellent job
Very pleased with the speed of service and a first rate job.
Hugh, Dorset
Posted on 27/02/2018
, work completed 27/02/2018
Recommended
Prompt and professional.
Within one hour of phoning, they were here.
Paul, Dorset
Posted on 27/02/2018
, work completed 27/02/2018
Recommended
Prompt, helpful & tidy
A very nice person (Matt Brocklehurst) came promptly and worked cleanly & efficiently servicing my boiler. He also answered my queries happily.
Margaret Wendy, Dorset
Posted on 22/02/2018
, work completed 22/02/2018
Recommended
Fab service
Prompt, reliable, professional, knowledgeable, definitely use again & would thoroughly recommend.
Nicki, Dorset
Posted on 21/02/2018
, work completed 21/02/2018
Recommended
My review
Peter, Dorset
Posted on 15/02/2018
, work completed 15/02/2018
Recommended
Excellent and personalised
I was impressed by the professional way my boiler change was dealt with. It was very stressful time for me, but Dan made sure everything is handled timely, efficiently and in the best possible way. The plumber was very professional, timely, tidy and polite. Very responsive service and will definitely recommend. Emilia Dorset Nov'17
Emilia
Posted on 25/01/2018
, work completed 25/01/2018
Recommended
Fast response
Having had to replace our boiler at short notice in early December, I contacted Your Plumber(via recommendation) and had a replacement boiler installed up and running and all radiators working (as never before) within one week of my enquiry, in spite of considerable existing issues with electrical and pipework problems which had to be remedied. An excellent and professional job well done by Dan Morris and his courteous team. Would not hesitate to recommend. Michael: Poole
Which? Trusted Traders Consumer
Posted on 05/12/2017
, work completed 05/12/2017
Recommended
First Class
From my first phone call I was told by the receptionist they would do their best to get a plumber to me. He arrived at the stated time, did a first class job and I would recommend this company to anyone.
Jack, Dorset
Posted on 24/11/2017
, work completed 24/11/2017
Recommended
Excellent
This company is really outstanding - very professional and polite - no mess to deal with. Highly recommended.
Elizabeth A, Dorset
Posted on 21/11/2017
, work completed 21/11/2017
Recommended
Conscientious worker
The plumber listened carefully to my description of the problem & analysed the system thoroughly before embarking on the repair and fitting of new parts. Our central heating is now functioning properly again. The plumber also showed respect for our property by putting on plastic over-shoes. Well done!
Vanessa, Dorset
Posted on 09/11/2017
, work completed 09/11/2017
Recommended
Quick response, job well done
Small job quickly executed to a high standard. Friendly plumber, very neat and tidy.
Stephen, Dorset
Posted on 06/11/2017
, work completed 06/11/2017
Recommended
Impressed
First time using and I am very impressed from the first phone call to the end of the job. Great teamwork, good result. Have already recommended them to two other people.
Pauline, Dorset
Posted on 03/11/2017
, work completed 03/11/2017
Recommended
Excellent service
Good communication from office. Excellent work by a very pleasant plumber. We will use this company again.
David, Dorset
Posted on 31/10/2017
, work completed 31/10/2017
Recommended
Brilliant job
It's nice to know that there is an engineer who you can call on to get the job done properly.
Christopher, Dorset
Posted on 06/10/2017
, work completed 06/10/2017
Recommended
Prompt and professional.
I received excellent service from beginning to end.
Stanley, Dorset
Posted on 05/10/2017
, work completed 05/10/2017
Recommended
Great!!
Very Happy with service from YourPlumber. Girls in the office are very helpful and plumbers are very polite and respectful. Give them a go, you won't be disappointed!!
Joanna, Dorset
Posted on 04/10/2017
, work completed 04/10/2017
Recommended
Prompt & professional
Satisfaction with the job.
Lilian, Hampshire
Posted on 28/09/2017
, work completed 28/09/2017
Recommended
Excellent work
Matthew arrived at exact time per prior phone call. Loveliest young man, answered all my questions re-boiler and happy to give advice. Agreed to have my annual service with this company. I would not hesitate to recommend them. I will use them for all future plumbing work.
Patricia, Dorset
Posted on 27/09/2017
, work completed 27/09/2017
Recommended
Job well done
Routine boiler service. Very professional and efficient.
Diane, Dorset
Posted on 25/09/2017
, work completed 25/09/2017
Recommended
Fast, efficient service
Initially disappointing as I was given the wrong date so wasted an afternoon waiting! However, on the correct date, I received a phone call to say Matthew was on his way. On arrival, he was able to replace the faulty part, he was extremely polite, thorough & tidy!
Theresa, Dorset
Posted on 22/09/2017
, work completed 22/09/2017
Recommended
Excellent
I have used this company a few times now, and as usual, excellent workmanship, I would recommend this company to anyone.
Raymond, Dorset
Posted on 21/09/2017
, work completed 21/09/2017
Recommended
Excellent
Prompt, courteous and professional. Would use this service again. Recommended
A J, Dorset
Posted on 21/09/2017
, work completed 21/09/2017
Recommended
Excellent Service
Excellent service and speedy response.
Happy Customer
Posted on 20/09/2017
, work completed 20/09/2017
Recommended
Did what they said on the tin!
We called two other local plumbers without any reply. 'YourPlumber' answered (probably via a national link) and said they would call back which they did same day arranged an appointment and quote all of which was honoured - good job.
Brian, Dorset
Posted on 15/09/2017
, work completed 15/09/2017
Recommended
My review
Anonymous
Posted on 14/09/2017
, work completed 14/09/2017
Recommended
Reasonable Job
Job was what I expected, although I was quoted £105 I was charged £120 both prices I found very steep. These prices also included a discount for over 65's therefore would have been even more otherwise.
Denise, Dorset
Posted on 01/09/2017
, work completed 01/09/2017
Recommended
Professional job
The plumber arrived on time and did a professional job. The price charged was that agreed prior to his visit.
Raymond, Hampshire
Posted on 30/08/2017
, work completed 30/08/2017
Recommended
Prompt and professional.
Very prompt response. Work required and costs clearly explained. Very satisfied with work done.
Sheila, Dorset
Posted on 29/08/2017
, work completed 29/08/2017
Recommended
Excellent
Excellent advice and job. So far we are satisfied.
Barry, Dorset
Posted on 23/08/2017
, work completed 23/08/2017
Recommended
Excellent Service All Round
Prompt response to issue which resulted in Plumber (Matt) identifying the problem. Arranged fitting of new tank for next day. Plumber attitude/interaction/work excellent.
Roy, Dorset
Posted on 22/08/2017
, work completed 22/08/2017
Recommended
Professional Job
Did the job professionally. Polite and helpful. Efficient and competent. Would use this plumber again.
Dorothy, Dorset
Posted on 21/08/2017
, work completed 21/08/2017
Recommended
Brilliant job, prompt and professional.
Dave. I find him a good worker. Friendly, reliable. Does a good job. All 3 on opp page as well.
Maureen, Dorset
Posted on 15/08/2017
, work completed 15/08/2017
Recommended
Excellent job
Very prompt. Very professional. Would definitely recommend.
Susan, Hampshire
Posted on 10/08/2017
, work completed 10/08/2017
Recommended
Prompt & professional
Happy to recommend - arrived on time. Work comes with a one year guarantee.
Bryn, Dorset
Posted on 08/08/2017
, work completed 08/08/2017
Recommended
Prompt courteous and professional
Slow dripping tap. Options new tap, or fix existing. Recommendation to fix/service old tap, quote for job given. Top serviced, no leak, job done. Thank you.
Christopher, Dorset
Posted on 31/07/2017
, work completed 31/07/2017
Recommended
Prompt & efficient
The plumber arrived at the time stated. He checked what needed to be done. He prepared the new cylinder and then installed it in an efficient manner. A job well done. He then tidied the area.
John, Dorset
Posted on 31/07/2017
, work completed 31/07/2017
Recommended
Prompt & helpful
Dave called very promptly and was courteous and helpful. Repaired and got the tap working. However warned that as a repair it might soon need replacing advised the best way to obtain a new tap if/when needed.
Colin, Dorset
Posted on 28/07/2017
, work completed 28/07/2017
Recommended
Courteous
Contacted "Your Plumber" 12.30 pm. Given appointment time of 15.00-16.00 pm same day. Plumber was courteous and clean/tidy on the job carried out. Well satisfied of work carried out.
Keith, Hampshire
Posted on 28/07/2017
, work completed 28/07/2017
Recommended
Excellent job
Friendly, polite, professional service.
Alexander, Dorset
Posted on 28/07/2017
, work completed 28/07/2017
Recommended
Boiler service
Job booked, engineer came on time, completed service, recommended parts to be renewed and returned next day to fit.
Jim, Dorset
Posted on 26/07/2017
, work completed 26/07/2017
Recommended
Efficient professional
Excellent customer service from the plumbing team and the admin staff. I highly recommend them.
Stephen, Dorset
Posted on 13/07/2017
, work completed 13/07/2017
Recommended
Good job
The engineer was polite, informative and spoke in simple language. The fault was fixed with minimum fuss. Very happy.
Mark, Hampshire
Posted on 11/07/2017
, work completed 11/07/2017
Recommended
My review
Brian, Dorset
Posted on 07/07/2017
, work completed 07/07/2017
Recommended
All round satisfaction
The job was replacement of the element in a hot water cylinder. The plumber arrived on time, was neat and tidy, dealt with all queries, and completed the job in good time. The fee was reasonable, and it was refreshing to be able to obtain a specific quote beforehand, over the phone. Would certainly use them again.
John, Dorset
Posted on 05/07/2017
, work completed 05/07/2017
Recommended
Prompt and professional.
Our new washing machine only required a Coldwater supply. Unfortunately the hot water supply tap was seized on. I had to turn off the complete hot water supply for the house. I phoned Your Plumber and explained that the hot delivery pipe needed capping, within the hour a gentleman arrived and quickly and efficiently did the necessary.
Ian, Dorset
Posted on 04/07/2017
, work completed 04/07/2017
Recommended
Brilliant job
Helpful, clean and tidy, no mess.
Patrick, Dorset
Posted on 21/06/2017
, work completed 21/06/2017
Recommended
Professional service
Very pleased with every aspect of work and professional service.
Roy, Dorset
Posted on 15/06/2017
, work completed 15/06/2017
Recommended
My review
Christopher, Dorset
Posted on 08/06/2017
, work completed 08/06/2017
Recommended
Excellent work
Clean, efficient and professional.
Peter, Hampshire
Posted on 07/06/2017
, work completed 07/06/2017
Recommended
Prompt and professional
Very nice person who came to do my toilet, knew what he was on about. Very prompt service will have them again if needed.
Margaret, Hampshire
Posted on 07/06/2017
, work completed 07/06/2017
Recommended
Couldn't ask for anything better.
Excellent pre-work advice and information. Plumber on site was pleasant, explained what the problem was and how he intended to deal with it. Work professionally and cleanly done, no mess. Billing quickly and accurately completed according to estimate. Great job, thank you.
Happy Customer
Posted on 01/06/2017
, work completed 01/06/2017
Recommended
My review
No problem - will use again.
Joan, Dorset
Posted on 31/05/2017
, work completed 31/05/2017
Recommended
Fitting a boiler
We recently had a boiler fitted and we were very impressed with the service and with Matthew who carried out the work. A very nice and respectful young man who worked hard. After a very short hold up we even received a bouquet of flowers! We were kept informed at all times by Sophie which was very helpful. Thank you. Jenny & John
J. Impey
Posted on 12/05/2017
, work completed 12/05/2017
Recommended
My review
Beryl, Dorset
Posted on 08/02/2017
, work completed 08/02/2017
Recommended
Absolutely brilliant & prompt & professional.
I would recommend YourPlumber to everyone who needs work doing! No mess anywhere, didn't know he had been. Extremely polite, quiet and made a wonderful job - he left everywhere spotless! Wonderful workmanship - and on time exactly!! Marvellous work and would not hesitate for one moment to highly recommend YourPlumber to even royalty!! Thanks a million YourPlumber.
Winifred, Dorset
Posted on 06/02/2017
, work completed 06/02/2017
Recommended
Prompt, professional & helpful.
Excellent job. Very helpful. Much appreciated.
Colin, Dorset
Posted on 01/02/2017
, work completed 01/02/2017
Recommended
Very very good
Prompt attendance work very well done.
Carol, Dorset
Posted on 13/01/2017
, work completed 13/01/2017
Recommended
Superb
Excellent service. Such polite service I thought had died out, fast and efficient.
Kathleen, Dorset
Posted on 06/01/2017
, work completed 06/01/2017
Recommended
Very efficient.
Called out for a plumbing emergency. Attended within 18 hours and a full repair carried out immediately.
Michael, Dorset
Posted on 06/12/2016
, work completed 06/12/2016
Recommended
Brilliant job.
Prompt and very reassuring with a good result.
Shirley, Dorset
Posted on 28/11/2016
, work completed 28/11/2016
Recommended
My review
Alison, Dorset
Posted on 24/11/2016
, work completed 24/11/2016
Recommended
Excellent job.
Very happy with my sink and toilet. Very helpful plumber, would highly recommend.
Phil, Dorset
Posted on 16/11/2016
, work completed 16/11/2016
Recommended
Brilliant job
Excellent work completed in one hour from arrival, which was on time.
Josephine, Dorset
Posted on 16/11/2016
, work completed 16/11/2016
Recommended
My Review
D, Dorset
Posted on 10/11/2016
, work completed 10/11/2016
Recommended
Very good service, nice job
Very pleased with the way that the service was carried out.
Derek, Dorset
Posted on 31/10/2016
, work completed 31/10/2016
Recommended
Brilliant job
Just great; diagnosed and got here quickly.
Sara J, Dorset
Posted on 26/10/2016
, work completed 26/10/2016
Recommended
Excellent service & manner
I would have no hesitation in recommending David from YourPlumber. He provided excellent service & was extremely polite.
Deborah, Dorset
Posted on 25/10/2016
, work completed 25/10/2016
Recommended
Prompt and professional
Fast and efficient service most impressed by plumber who came. No hesitation in recommending this trader. Certainly use them again.
Frank, Dorset
Posted on 21/10/2016
, work completed 21/10/2016
Recommended
Prompt and professional and efficient
Commenced with efficient telephone conversation. Very pleasant plumber and very competent. Will use again.
Ruth, Dorset
Posted on 18/10/2016
, work completed 18/10/2016
Recommended
My Review
Gordon, Dorset
Posted on 14/10/2016
, work completed 14/10/2016
Recommended
Brilliant job
The plumber (Matthew) was close to his appointment time and rang me 15 minutes before hand. Very efficient workman and very pleasant young man and very professional.
Faith, Dorset
Posted on 14/10/2016
, work completed 14/10/2016
Recommended
1st class job. Clean & polite
Well mannered young man, good at his job, even took his boots off.
Frederick, Dorset
Posted on 05/10/2016
, work completed 05/10/2016
Recommended
My Review
Paul, Dorset
Posted on 04/10/2016
, work completed 04/10/2016
Recommended
Excellent job, very prompt
Very polite & helpful. Prompt response & excellent job completed.
Claire, Devon
Posted on 12/08/2016
, work completed 12/08/2016
Recommended
Very professional- Excellent.
A first class job done by someone who was very easy to talk to. Made the whole experience more pleasant.
Mike, Dorset
Posted on 25/07/2016
, work completed 25/07/2016
Recommended
Brilliant job
My husband & I was very pleased with the work that took place and would recommend this trader again.
Gillian, Dorset
Posted on 21/07/2016
, work completed 21/07/2016
Recommended
My Review
Glynn, Hampshire
Posted on 20/07/2016
, work completed 20/07/2016
Recommended
Prompt
Third time using this company. Excellent service each time phone an plumber attended within 3hrs each time. Pleasant, professional and each visit advice given when phoning company. Highly recommend.
Gwen, Hampshire
Posted on 11/07/2016
, work completed 11/07/2016
Recommended
My Review
Very satisfied, plumber very polite and completed job well. Being able to have job completed on the day I phoned was excellent.
Bridget, Dorset
Posted on 27/06/2016
, work completed 27/06/2016
Recommended
My Review
Very pleased with the work undertaken.
Chris, Dorset
Posted on 20/06/2016
, work completed 20/06/2016
Recommended
Prompt and friendly service
A radiator was moved/replaced on to a different wall in front room. I thought this was going to be difficult as floorboards were covered in hard board with many nails, but this job was tackled with ease. There were no problems and I am very pleased with all the work done, including my new radiator. I will certainly use again.
Rose Marie, Dorset
Posted on 20/06/2016
, work completed 20/06/2016
Recommended
Very quick and efficient
Very happy with service. Quick, clean & well done. Pleasant workman.
Arlene, Dorset
Posted on 15/06/2016
, work completed 15/06/2016
Recommended
Brilliant job, prompt, professional
James, Dorset
Posted on 10/06/2016
, work completed 10/06/2016
Recommended
Very Good
Prompt, polite & professional.
Jeff, Dorset
Posted on 09/06/2016
, work completed 09/06/2016
Recommended
Good job.
Quick and easy. Super job.
Jackie, Dorset
Posted on 24/05/2016
, work completed 24/05/2016
Recommended
My Review
Very good service. On time and polite. Five star
Jeremy, Dorset
Posted on 23/05/2016
, work completed 23/05/2016
Recommended
First class work
Work carried promptly and in a timely fashion.
Anthony, Dorset
Posted on 13/05/2016
, work completed 13/05/2016
Recommended
My Review
Can't fault friendly helpful would use again 10/10
Anonymous
Posted on 13/05/2016
, work completed 13/05/2016
Recommended
Brilliant job, prompt, professional and happy
Wonderful experience, would recommend. Very friendly and excellent work. Thank you.
Josh, Dorset
Posted on 11/05/2016
, work completed 11/05/2016
Recommended
Good job
S, Dorset
Posted on 09/05/2016
, work completed 09/05/2016
Recommended
Prompt & professional
Matt was polite and did his job promptly and cleaned up after himself. Always a delight to see Matt as he installed original boiler and now services each year.
Which? Trusted Traders Consumer
Posted on 04/05/2016
, work completed 04/05/2016
Recommended
Excellent job
Prompt service and very satisfied. Would certainly recommend.
Jean, Dorset
Posted on 03/05/2016
, work completed 03/05/2016
Recommended
Fantastic service (repair of broken boiler)
I emailed Sophie at YourPlumber about my broken boiler and Matthew came the next morning, he diagnosed the fault and said they would have to order the part. The next day he revisited complete with part and it was all done within the hour. Extremely impressed and have no hesitation in recommending them
mumu54
Posted on 29/04/2016
, work completed 29/04/2016
Recommended
Prompt and professional
Usual good service as used in the past.
Cavan, Dorset
Posted on 21/04/2016
, work completed 21/04/2016
Recommended
Very, very good
We are pensioners who were terrified when a dark brown stain suddenly appeared on the kitchen ceiling. The young plumber who arrived was friendly and efficient. He traced the leak to the shower fitting on the bath which he replaced & he cleaned everything.
Audrey, Hampshire
Posted on 20/04/2016
, work completed 20/04/2016
Recommended
Good job done
Gordon, Dorset
Posted on 14/04/2016
, work completed 14/04/2016
Recommended
Good job
Turned up when expected. Carried out job to our satisfaction. Very efficient.
David, Dorset
Posted on 13/04/2016
, work completed 13/04/2016
Recommended
Brilliant job
Excellent service and attention. Well done Matt.
Geoffrey, Dorset
Posted on 11/04/2016
, work completed 11/04/2016
Recommended
Quick & on time
Always happy with service from your plumber.
Anonymous
Posted on 11/04/2016
, work completed 11/04/2016
Recommended
My Review
Very happy with the job done. Very professional staff and very pleased with their answer to all the problems.
Madalin, Dorset
Posted on 11/04/2016
, work completed 11/04/2016
Recommended
Quick and efficient
Great service, (***) left clean and all good!
John, Dorset
Posted on 17/03/2016
, work completed 17/03/2016
Recommended
very efficient work
Arrived promptly. Both guys very polite and helpful, did as much as they could to remedy situation. Would use them again!
Claire, Dorset
Posted on 11/03/2016
, work completed 11/03/2016
Recommended
My Review
All good, well pleased and made sure all working right.
David, Dorset
Posted on 10/03/2016
, work completed 10/03/2016
Recommended
My Review
On time. Quick response. Good job.
Sarah, Dorset
Posted on 07/03/2016
, work completed 07/03/2016
Recommended
Excellent service
Excellent service. Friendly. V good, helpful advice. Would recommend.
James, Dorset
Posted on 07/03/2016
, work completed 07/03/2016
Recommended
Great job
Matthew, the plumber arrived on time and completed all the work I had contracted in an extremely manner and I at totally satisfied with the work carried out.
Leslie, Hampshire
Posted on 07/03/2016
, work completed 07/03/2016
Recommended
Prompt - same day response.
Very good service, fixed toilet flush on same day I telephoned. Agreed price up front before he did the work.
Carolyn, Dorset
Posted on 03/03/2016
, work completed 03/03/2016
Recommended
Prompt and professional.
Arrived on time, carried out job efficiently and left the area tidy.
Claudia, Dorset
Posted on 03/03/2016
, work completed 03/03/2016
Recommended
My Review
Completely satisfied with just class work.
Shirley May, Dorset
Posted on 02/03/2016
, work completed 02/03/2016
Recommended
My Review
Maurice, Dorset
Posted on 29/02/2016
, work completed 29/02/2016
Recommended
Brilliant & efficient
Very happy with job done. Efficient & brilliant service. Will use Your Plumber again & recommend to friends & family.
Heather, Dorset
Posted on 26/02/2016
, work completed 26/02/2016
Recommended
Brilliant Job
Very satisfied with whole service. Sophie was very understanding and went out of her way to try and get my boiler fixed. David came to try and sort it out even though he was off sick from work. Heaters were offered until boiler could be fixed. Matthew who fitted the system could not have been more polite and he made sure that my carpets etc. were well protected and cleaned up after himself extremely well.
Happy Customer
Posted on 26/02/2016
, work completed 26/02/2016
Recommended
Very good indeed
Grateful for such quick & efficient service. Well done.
Julia, Dorset
Posted on 26/02/2016
, work completed 26/02/2016
Recommended
Prompt & professional
Arrived on time & proceeded with little delay. Job completed & I am pleased with the result.
Michael, Dorset
Posted on 23/02/2016
, work completed 23/02/2016
Recommended
Brilliant (an angel)
Very good, worked, cleaned up, a real angel.
Patricia, Dorset
Posted on 20/02/2016
, work completed 20/02/2016
Recommended
Professional, polite, efficient
Very quick and efficient service, professional and polite (and tidy). What more could you ask for?
Dwayne, Dorset
Posted on 20/02/2016
, work completed 20/02/2016
Recommended
Brilliant
Really good service, quick and efficient will be using again!
Harriet, Dorset
Posted on 18/02/2016
, work completed 18/02/2016
Recommended
My Review
Colin, Dorset
Posted on 18/02/2016
, work completed 18/02/2016
Recommended
My Review
Repair identified immediately & rectified swiftly. Thanks.
Christine, Dorset
Posted on 18/02/2016
, work completed 18/02/2016
Recommended
Prompt and professional
The company and plumber both contacted me to confirm the appointment. The fault was thoroughly investigated. The remedial work was explained easily and comprehensively. The fixed price approach was welcome. The remedial work was done with consideration to existing structures. The replacement parts were new and fitted professionally. The work was explained clearly. The plumber was friendly and polite and tided up after himself.
Ian, Dorset
Posted on 16/02/2016
, work completed 16/02/2016
Recommended
Great job
Quick, friendly and professional service.
Tim, Dorset
Posted on 16/02/2016
, work completed 16/02/2016
Recommended
Fantastic, friendly service.
Fantastic, quick and friendly service. Would highly recommend to anyone.
Damion, Dorset
Posted on 10/02/2016
, work completed 10/02/2016
Recommended
My Review
The work was carried out quickly and efficiently.
Thelma, Dorset
Posted on 09/02/2016
, work completed 09/02/2016
Recommended
My Review
Excellent service. Appointment made, on time, found problem very quickly. Very efficient, clean and tidy. Also, very helpful regarding causes of problem, solution and aftercare.
Stephen, Dorset
Posted on 08/02/2016
, work completed 08/02/2016
Recommended
My Review
Prompt, first class job. Recommended.
Keith, Dorset
Posted on 08/02/2016
, work completed 08/02/2016
Recommended
My Review
Nicholas, Dorset
Posted on 03/02/2016
, work completed 03/02/2016
Recommended
My Review
Excellent in every respect from doing the job itself to tidying up
Ron, Hampshire
Posted on 02/02/2016
, work completed 02/02/2016
Recommended
Prompt & professional
Very helpful and reliable, good workmanship.
Trevor, Dorset
Posted on 27/01/2016
, work completed 27/01/2016
Recommended
Professional
Clean worker and very polite.
Celia, Dorset
Posted on 27/01/2016
, work completed 27/01/2016
Recommended
Excellent job
Michael, Dorset
Posted on 26/01/2016
, work completed 26/01/2016
Recommended
My Review
Amy, Dorset
Posted on 26/01/2016
, work completed 26/01/2016
Recommended
Prompt and professional
Very happy with service, quick and professional.
Anna, Dorset
Posted on 25/01/2016
, work completed 25/01/2016
Recommended
Prompt & professional
Price in line with quote, fast efficient service/response.
Aidan, Dorset
Posted on 25/01/2016
, work completed 25/01/2016
Recommended
Prompt & professional
Efficient. Arrived between times expected.
Marian, Dorset
Posted on 22/01/2016
, work completed 22/01/2016
Recommended
My Review
Peter, Dorset
Posted on 21/01/2016
, work completed 21/01/2016
Recommended
Highly recommended
Penelope, Dorset
Posted on 20/01/2016
, work completed 20/01/2016
Recommended
Good job - as usual
Problem with blocked waste pipe diagnosed quickly and dealt with immediately. Had all equipment necessary and all with no mess. I've used them before, and will again.
Terence, Dorset
Posted on 19/01/2016
, work completed 19/01/2016
Recommended
Prompt & professional
From the time of the first phone to when job finished was three hours, which was very good. The job was to clean one tap in bathroom and a new tap in kitchen. The price contained a reduction for OAP
David, Dorset
Posted on 19/01/2016
, work completed 19/01/2016
Recommended
Prompt service
Called company and someone came around within an hour. Polite and courteous. Explained all work done.
Patricia, Dorset
Posted on 15/01/2016
, work completed 15/01/2016
Recommended
Professional
Friendly, efficient plumber, explained every question I asked in detail. Will use again.
Sean, Dorset
Posted on 12/01/2016
, work completed 12/01/2016
Recommended
Brilliant job
One lovely young man. Very polite and got the job done very well.
Julie, Dorset
Posted on 11/01/2016
, work completed 11/01/2016
Recommended
Excellent service
When the toilet bowl broke on the only toilet in the house, YourPlumber came to the rescue, and with the help of photos sent by email to verify the type of installation and pipework, a new toilet was supplied and fitted within 5 hours! The engineer called 20 minutes before arrival as promised and all the staff were very polite and treated me with patience and respect. The invoice was emailed to me quickly and I paid by electronic transfer.
HeatherB
Posted on 06/01/2016
, work completed 06/01/2016
Recommended
Good job
Good workman, clean & tidy.
Michael David, Dorset
Posted on 04/01/2016
, work completed 04/01/2016
Recommended
Brilliant job
Polite, friendly & kept us informed. Really pleased with service.
William, Dorset
Posted on 04/01/2016
, work completed 04/01/2016
Recommended
Brilliant job
Quick service, very satisfied with job, very nice worker.
Doreen, Dorset
Posted on 04/01/2016
, work completed 04/01/2016
Recommended
Prompt & honest work
Plumber called first to say on his way. Professional attitude, useful advice.
Christine, Dorset
Posted on 04/01/2016
, work completed 04/01/2016
Recommended
Prompt & professional
Your Plumber carried out the installation in a professional and considerate manner offering service where necessary. An excellent and neat job.
Leslie, Dorset
Posted on 01/01/2016
, work completed 01/01/2016
Recommended
Excellent
Arrived on time & agreed price. Excellent service.
D, Dorset
Posted on 18/12/2015
, work completed 18/12/2015
Recommended
Excellent
Here when we needed him, an excellent job done, quickly & efficiently. All explained beforehand, plus costs. Would recommend.
Carol, Dorset
Posted on 18/12/2015
, work completed 18/12/2015
Recommended
Brilliant job
Perfect customer service, no mess & the job was done on time & well.
Anonymous
Posted on 18/12/2015
, work completed 18/12/2015
Recommended
My Review
Friendly, fast, efficient service, shame it wasn't a "little" cheaper.
Stephen, Dorset
Posted on 17/12/2015
, work completed 17/12/2015
Recommended
Professional Service
A dedicated team of experienced & professional plumbers and heating engineers, always there to help & answer any queries or questions we had, Sophie Sales Mngr & Dave particularly helpful would recommend this company anytime, if you are considering having a new boiler or plumbing installed.
Amberwood
Posted on 15/12/2015
, work completed 15/12/2015
Recommended
Prompt, efficient, pleasant
My options were clearing explained & I knew what it would cost before the work was started. Professional job. Well pleased.
Ann, Dorset
Posted on 15/12/2015
, work completed 15/12/2015
Recommended
Prompt, professional good job
As always pleased with job well done, Polite and really informative. Would not use any other company
Lynne, Dorset
Posted on 14/12/2015
, work completed 14/12/2015
Recommended
Fist class service
Arrived on time, removed shoes, talked the job through with me first. Confirmed price and that extras maybe required. First class job done.
Malcolm, Dorset
Posted on 10/12/2015
, work completed 10/12/2015
Recommended
Prompt & professional
Matthew was very polite, explained everything well and did the job quickly and efficiently.
Virginia, Dorset
Posted on 08/12/2015
, work completed 08/12/2015
Recommended
Professional
Carrisa, Dorset
Posted on 07/12/2015
, work completed 07/12/2015
Recommended
Prompt, professional & informative
Very polite plumber. Arrived promptly. Advised and carried out job in professional manner. Left site clean after finishing
Lin, Dorset
Posted on 30/11/2015
, work completed 30/11/2015
Recommended
Prompt and professional
Quick reaction to our phone call and very satisfactory treatment.
Margareta, Dorset
Posted on 23/11/2015
, work completed 23/11/2015
Recommended
Brilliant job
Very punctual, professional job. Very tidy and efficient worker
Vicky, Dorset
Posted on 17/11/2015
, work completed 17/11/2015
Recommended
Brilliant job
Very professional service.
Alan, Dorset
Posted on 13/11/2015
, work completed 13/11/2015
Recommended
Extremely good.
Matthew was very friendly and polite. He explained the problem and I have confidence that it will be a good job.
Pamela, Dorset
Posted on 13/11/2015
, work completed 13/11/2015
Recommended
Stopcock replaced
Speedy & efficient service. Friendly an polite. Excellent service.
Paul, Dorset
Posted on 12/11/2015
, work completed 12/11/2015
Recommended
Great job
Had the company many times no complaints always do a great job.
Robert, Dorset
Posted on 09/11/2015
, work completed 09/11/2015
Recommended
Brilliant job
You were very good & very efficient.
Kay, Dorset
Posted on 09/11/2015
, work completed 09/11/2015
Recommended
My Review
Very good service came out same day very pleased.
David, Dorset
Posted on 09/11/2015
, work completed 09/11/2015
Recommended
Professional & tidy
Thorough & kept work area tidy.
Alan, Dorset
Posted on 02/11/2015
, work completed 02/11/2015
Recommended
On time, polite, problem solved
Our plumber arrived exactly on time. He investigated our problem quickly but thoroughly. He repaired the leak - gave good advice to help us to dry out very wet floorboards. I have used this company before and I would continue to do so.
Mark, Hampshire
Posted on 30/10/2015
, work completed 30/10/2015
Recommended
My Review
Pleasant efficient service that would be difficult to fault. Full marks in every way.
John, Dorset
Posted on 29/10/2015
, work completed 29/10/2015
Recommended
Very professional service
Very tidy and first class plumber will use again.
Sonia, Dorset
Posted on 27/10/2015
, work completed 27/10/2015
Recommended
Brilliant Job
The plumber managed to replace an immersion heater without the tank having to be replaced. All within 1 hour of my phone call
Christine, Dorset
Posted on 21/10/2015
, work completed 21/10/2015
Recommended
Good job
Very polite and efficient
Sharon, Dorset
Posted on 21/10/2015
, work completed 21/10/2015
Recommended
Brilliant job
Prompt, professional and courteous service
Trevor, Dorset
Posted on 21/10/2015
, work completed 21/10/2015
Recommended
Prompt and Efficient
Plumber was knowledgeable and efficient and found the source promptly
Lena, Dorset
Posted on 20/10/2015
, work completed 20/10/2015
Recommended
Brilliant very professional
Matt was very good and helpful
Emily, Dorset
Posted on 19/10/2015
, work completed 19/10/2015
Recommended
Brilliant job.
Very nice man, most helpful. Would have him again.
Christine Anne, Hampshire
Posted on 19/10/2015
, work completed 19/10/2015
Recommended
Brilliant job
A very good clean job and a good worker
Mabel, Dorset
Posted on 13/10/2015
, work completed 13/10/2015
Recommended
First rate job.
Paul of R P M Plumbers Ltd carried out what was required of him in a most efficient and expeditious manner, and he would be our first choice for any repeat plumbing requirements.
Peter, Hampshire
Posted on 12/10/2015
, work completed 12/10/2015
Recommended
My Review
A very good service, helpful and friendly
Shirley, Dorset
Posted on 08/10/2015
, work completed 08/10/2015
Recommended
Prompt and professional
Ronald, Dorset
Posted on 08/10/2015
, work completed 08/10/2015
Recommended
Brilliant job.
A difficult job done with patient and efficiently, can't fault it.
Patricia, Dorset
Posted on 08/10/2015
, work completed 08/10/2015
Recommended
My Review
Service done very well and am quite satisfied with the work done
Reginald, Dorset
Posted on 08/10/2015
, work completed 08/10/2015
Recommended
Good service.
Work carried out promptly and professionally.
Julian, Dorset
Posted on 08/10/2015
, work completed 08/10/2015
Recommended
Skilled professional.
He arrived on time and was very polite. He understood the problem, and fixed it quickly and without fuss, having brought the spare parts with him. He charged the quoted price.
John, Hampshire
Posted on 07/10/2015
, work completed 07/10/2015
Recommended
Good but expensive
YPB responded quickly to replace valve head/valve. Office person said they do a lot of those jobs. Diagnosed as probably valve head (Drayton MA1) and gave price of £259 to replace. £120 labour and £139 for part = very expensive considering retail cost of part about 50% of this. Good quick response; good quality work for (simple) task.
John, Dorset
Posted on 07/10/2015
, work completed 07/10/2015
Recommended
Excellent & Speedy
Rang me back speedily & came to the house within the hour. Work completed in a professional and courteous manner and for the price quoted. Very polite and pleasant worker. Will use firm again
Lesley, Hampshire
Posted on 05/10/2015
, work completed 05/10/2015
Recommended
Fast and efficient
Sourced and fixed mains water leak in the kitchen.
Richard, Dorset
Posted on 05/10/2015
, work completed 05/10/2015
Recommended
Prompt and professional
On time and very helpful.
Anne, Dorset
Posted on 02/10/2015
, work completed 02/10/2015
Recommended
Efficient and Courteous
Neil, Dorset
Posted on 02/10/2015
, work completed 02/10/2015
Recommended
Very Good Job
Very good and tidy worker. A difficult job done very well.
Janet, Dorset
Posted on 30/09/2015
, work completed 30/09/2015
Recommended
Good job!
Very quick and cleaned up well! Done a good job. Highly recommend their service
Kelly, Dorset
Posted on 28/09/2015
, work completed 28/09/2015
Recommended
Excellent workmanship.
Prompt service. Very pleased with everything.
Pauline, Dorset
Posted on 25/09/2015
, work completed 25/09/2015
Recommended
Quick Turn Up - Work Completed Well
Able to turn up on the day I called. Gave the cost before turning up. All work completed and finished
Which? Trusted Traders Consumer
Posted on 24/09/2015
, work completed 24/09/2015
Recommended
Very professional job
Fast and professional service
William, Dorset
Posted on 24/09/2015
, work completed 24/09/2015
Recommended
Excellent
Very impressed. Good communication from company and employee. Work carried out efficiently. Recommended.
Michael, Dorset
Posted on 23/09/2015
, work completed 23/09/2015
Recommended
My Review
Roland, Dorset
Posted on 22/09/2015
, work completed 22/09/2015
Recommended
Excellent job
Excellent work and professionalism. Turned up on time & kept us fully informed of all the stages. No hesitation in recommending.
Ann, Dorset
Posted on 21/09/2015
, work completed 21/09/2015
Recommended
My Review
Sandra, Dorset
Posted on 19/09/2015
, work completed 19/09/2015
Recommended
Excellent job
Alan, Dorset
Posted on 17/09/2015
, work completed 17/09/2015
Recommended
Superb work job.
An excellent attention to all work done, would automatically use this firm at all times.
Gordon, Dorset
Posted on 16/09/2015
, work completed 16/09/2015
Recommended
Very good and professional
Very good service, prompt, highly efficient. Would recommend.
Margaret, Dorset
Posted on 16/09/2015
, work completed 16/09/2015
Recommended
My Review
Very friendly service. Excellent job. Quick to deliver service. Very pleased. Thank you.
Elizabeth, Dorset
Posted on 14/09/2015
, work completed 14/09/2015
Recommended