Endorsed by Which?

YourPlumber Limited

4.8

337 Reviews

Opening Hours
Today - 08:30–18:00
  • Monday 08:30–18:00
  • Tuesday 08:30–18:00
  • Wednesday 08:30–18:00
  • Thursday 08:30–18:00
  • Friday 08:30–18:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jul 2020

About

About us

We're based in Charminster, Bournemouth and provide a full plumbing and heating service across Bournemouth, Poole and Christchurch.

The services we provide include:

Installation of new boilers and central heating systems.
General plumbing repairs to taps, toilets, showers, pumps etc.
Boiler and central heating repairs
Routine annual servicing to boilers and central heating systems, including Gas Safety Certificates

Key features of our service

Clear, upfront prices, including parts and VAT.
Convenient 2 hour appointment windows.
1 year workmanship guarantee.
Card payments accepted.
Monthly finance plans available for boiler upgrades.

To find out more or book an appointment today, call us on 01202 230070.

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Immersion Heaters
    • Radiators and central heating
    • Gas safety testing and inspection
    • Underfloor heating
    • Power flushing
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • Drain clearance contractors

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
337 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Exceptional plumbing service
Customer Service
Quality
Value
I am writing to express my sincere gratitude for the excellent service you provided in fixing my toilet. Your professionalism and expertise have surpassed my expectations, and I felt compelled to share my satisfaction. From the moment I contacted your plumbing company, your prompt response and willingness to accommodate my schedule were highly appreciated. Your attention to detail and ability to diagnose the issue accurately demonstrated your expertise in the field. Additionally, your patience in explaining the repair process to me was commendable and put me at ease. Moreover, your courteous demeanour and respectful behaviour during the entire service call were notable. It is refreshing to encounter a professional who not only possesses outstanding technical knowledge but also exhibits exceptional customer service skills.
Customer in Dorset Posted on 07/11/2023 , work completed 06/11/2023
The trader replied (on 10/11/2023)
Thank you for taking time to review our service. We appreciate the feedback.
What a Worker
Customer Service
Quality
Value
Extremely impressed with Your Plumber from the survey to the finished job. Drew the installer for my new boiler was excellent. He arrived on time and on the first day worked until gone 7pm because he wanted to get to a certain stage ready for the following day. He took great pride in his work and kept me informed of what he was doing. There was a large hole in the wall where the old boiler flue was and he made such an excellent job of the brickwork that now it has been painted you can’t tell where the hole was. What more can I say – just a brilliant and dedicated worker and so polite
Customer in Dorset Posted on 10/10/2022 , work completed 06/10/2022
The trader replied (on 10/11/2023)
Thank you for such a great review. We will share your feedback with Drew.
Excellent service
Customer Service
Quality
Value
Found the trader polite, excellent, cleaned up after themselves and would happily recommend them to anybody. Boiler replaced and very happy with work completed
Which? Trusted Traders Consumer Posted on 06/10/2022 , work completed 16/09/2022
The trader replied (on 10/11/2023)
Thank you for your review!
New boiler sorted, no fuss, totally professional
Customer Service
Quality
Value
My new boiler was installed and the old one removed promptly, efficiently and on budget. The plumber worked hard, ensuring all checks were carried out and the system functioned well and safely. He explained everything in language I could understand. I am very happy with the result.
Customer in Dorset Posted on 26/08/2022 , work completed 24/08/2022
Over charging and wasting time on the job
Customer Service
Quality
Value
I saw the company online because I needed a plumber urgently and felt that they were reputable. However, my experience has been poor. The plumber that came just wasted time changing the waste hole and they ended up charging us for an hour and a half. The annoying thing is that the second job that was suppose to have been done was left undone. As a disabled person, I felt that they were taking advantage of my vulnerability and the fact that I couldn't stay with the plumber during the whole time. I just trusted that they will do the right thing. I am totally disappointed and I even called the office to explain and the lady that I spoke to had no empathy at all and said the plumber is right. I will not recommend them to any person.
Ade in Dorset Posted on 24/08/2022 , work completed 18/08/2022
Excellent Service
Customer Service
Quality
Value
Your Plumber quoted in advance for an annual boiler service and a replacement shower. The work was conducted on time as planned the following day and the quote was 100% accurate. The plumber worked none stop to complete his tasks and left the work area in a clean and tidy state.
Customer in Dorset Posted on 03/08/2022 , work completed 02/08/2022
Excellent service all round
Customer Service
Quality
Value
From booking with the office, to completion of the work, I was very impressed with the competence, communications and professionalism of YourPlumber. The problem was diagnosed, parts available and a quote given, and the work completed to my satisfaction.
Customer in Dorset Posted on 17/06/2022 , work completed 15/06/2022
The trader replied (on 19/07/2022)
Thank you for taking the time to write us such a great review!
Excellent Service
Customer Service
Quality
Value
No problem booking an appointment which was convenient. Good communication before arrival. Friendly yet professional Colleague who carried out the work which was done quickly but with attention to detail. Thank you.
Customer in Dorset Posted on 09/06/2022 , work completed 09/06/2022
The trader replied (on 19/07/2022)
Thank you for taking the time to give us a great review!
Excellent!
Customer Service
Quality
Value
Delighted to reccomend this company. Excellent service allround - courtesey, workmanship and timekeeping.
Customer in Dorset Posted on 09/05/2022 , work completed 06/05/2022
The trader replied (on 26/05/2022)
Thanks so much for taking the time to give us a review!
Plumb Happy!
Customer Service
Quality
Value
We moved into our flat almost exactly one year ago and had a plumbing problem from day one. All of our hot taps ran incredibly slowly. The fall from the hot water cylinder to the basins was completely inadequate. We called in YourPlumber to quote for the installation of a pressurised hot water system. The survey and quotation was carried out promptly and the installation date was (re)arranged to suit us and our recovery from Covid. Drew, our plumber, was exemplary. He worked cheerfully over a long day to strip out the 50-year-old plumbing we had inherited and give us a fresh, new, clean replacement. Because he had had to disconnect and reconnect our washing machine in the course of his work he stayed to do a quick test rinse to ensure that everything was back where it should be and overall he left the kitchen cleaner than it was when he arrived! Our only problem now is remembering that we don't need to leave hot taps running for five minutes to get hot water. We had got used to doing odd jobs while we waited! Since we moved to Bournemouth 11 years ago we had 'acquired' an electrician and a painter but up until now we haven't had a plumber, but now we have! Well done Drew and YourPlumber!
Derek in Dorset Posted on 21/04/2022 , work completed 20/04/2022
The trader replied (on 26/05/2022)
Hi Derek, thank you for taking time to write such a great review about your experience
Boiler repair
Customer Service
Quality
Value
James came to fix my scaled up combi boiler. He was very polite and professional. He explained everything he was going to do and showed me the scaled-up part he removed. Whilst doing the job, he found the boiler had leaked previously and two other parts needed replacement. It was very obvious to see the parts that needed replacing. Also, the flue had been fitted incorrectly and was leaking fumes into the boiler, (Not into the home) He tested for fumes and left a notice that the boiler was dangerous and used at my own risk. The second visit to fix the other problems was arranged very quickly. I asked for James on the second visit and this was accommodated. I found the labour costs very reasonable but the parts are quite a bit more expensive than I could source the same. However, the service and speed of getting an appointment make up for the expensive parts. I would definitely use them again.
Customer in Dorset Posted on 07/04/2022 , work completed 04/04/2022
The trader replied (on 26/05/2022)
Thanks for taking the time to review your experience with us, we'll be sure to share your compliments with James
Repair of leaking bathroom sink, lever hotwater tap
Customer Service
Quality
Value
Tiffany of Your Plumber did an excellent repair job. On time, courteous, efficient and effective repair, clearly explaining the work done. In addition to fixing the hotwater tap, Tiffany also replaced the leverage on the cold water tap so that both taps now have matching action for turning on and off. I would highly recommend her and the Your Plumber company to others seeking a quick and reasonably costed plumbing repair that was on budget to quote given.
Customer in Southampton Posted on 31/03/2022 , work completed 31/03/2022
The trader replied (on 26/05/2022)
That's great to hear, thank you for reviewing us!
First Class Service from YourPlumber Bournemouth
Customer Service
Quality
Value
Same day response to an emergency call out, made sure that the area was made safe and then quote given for remedial work. Engineer schedules were rearranged to accommodate early arrival of ordered spares and all the work was completed within 24 hours. All staff were professional, respectful of property, excellent at communication and the quote was spot on with no hidden extras. The engineers also checked later that evening that everything was functioning properly. I would not hesitate to recommend YourPLumber Bournemouth as they could certainly teach other Companies how to give proper Customer Service.
Customer in Buckinghamshire Posted on 24/03/2022 , work completed 22/03/2022
The trader replied (on 26/05/2022)
Thank you so much for leaving us such a great review!
Boiler check, filter clean & radiators checked
Customer Service
Quality
Value
I had a combo boiler service done on my Glo worm boiler. I also agreed to have the filter cleaned if it needed it and to check my radiators were working properly. When I booked I hadn’t realised that checking the radiators would cost me £39.50 with VAT. It is when I got the Invoice that it was listed separately to the bill. It was £32.92 then VAT had to go on top at £39.50. The plumber that checked the boiler went around the bungalow very quickly to check the radiators certainly NOT worth the amount I have paid. I also told the plumber some confidential information which has now appeared in black & white on the bill for all to see. I rang up the company on getting the bill to be faced with an aggressive mannered man. I was not happy with the bill but I have paid it in FULL. So be clear before you book how much you are going to be charged for their service. I feel I have overpaid for this service and will not be using them again.
Barbara in Dorset Posted on 04/02/2022 , work completed 03/02/2022
The trader replied (on 09/02/2022)
Barbara booked a boiler service and asked if we could repair some faulty radiators during the same visit. We explained that a standard boiler service doesn’t cover repairing radiators, but we could extend the appointment to allow extra time to do it in the same visit. We explained that there would be an additional charge of £39.50 incl. VAT and Barbara confirmed that she was happy with this and asked us to confirm the booking. We've provided the call recording to Barbara to confirm this conversation. We also sent a booking confirmation by email which itemised the charges in writing before we attended. After servicing the boiler we repaired two faulty radiators that weren’t heating up, without needing to replace any parts, and checked over the whole system for the customer to ensure it all worked correctly. We are satisfied that we provided the service we quoted for. As a team we work very hard to provide the excellent service that has earned us such a good rating and so many five star reviews. We always welcome customer feedback so that we can continually improve our service.
A good job jobbed!
Customer Service
Quality
Value
What a pleasure it was to have YourPlumbers to supply and fit my new electric boiler. Everyone with whom I had dealings was very helpful and made me feel relaxed about the entire job. No mess, no fuss, just a good job at a fair price I would not hesitate to recommend them.
Yvonne in Dorset Posted on 20/01/2022 , work completed 07/01/2022
The trader replied (on 09/02/2022)
Hi Yvonne, thanks for taking the time to review our service
Really good job !
Customer Service
Quality
Value
Whole process from booking to completion was excellent. Guys were on time and just got on with the job. Friendly and professional. I won't hesitate to use this company again - thanks Joe & James !
Customer in Dorset Posted on 14/01/2022 , work completed 14/01/2022
The trader replied (on 09/02/2022)
Thanks for the review, we'll be sure to pass on your compliments to Joe and James.
Gas service
Customer Service
Quality
Value
Extremely satisfied. Work done properly and in a very proffesional manner. We will use them again and again. Thank you
Customer in Dorset Posted on 12/11/2021 , work completed 12/11/2021
The trader replied (on 09/02/2022)
Thanks for reviewing our service!
Boiler replacement
Customer Service
Quality
Value
Very positive experience from start to finish. Everyone we came into contact with at Your Plumber was very prompt and professional. Work finished on time and to a high standard.
Customer in Dorset Posted on 12/11/2021 , work completed 04/11/2021
The trader replied (on 09/02/2022)
Thanks for the great review.
Boiler Servicing
Customer Service
Quality
Value
My boiler service engineer was Jack Masterton. He was prompt, Knowledgeable and professional. He did excellent job with reasonable price. I would highly recommend your Plumber company.
Customer in Dorset Posted on 27/10/2021 , work completed 26/10/2021
The trader replied (on 09/02/2022)
Thanks for choosing to use YourPlumber and for taking the time to review us.
Superb Service
Customer Service
Quality
Value
YourPlumber replaced my 34-year-old boiler, after extremely helpful discussions with Dan at Head Office and a site-visit. The fitter, Drew, arrived dead on-time and proved to be exemplary - polite, neat, conscientious, informative and impressively hard-working. The work was completed in a day at the agreed price, despite some problems with the aging radiators and valves - also 34 years old. I had no hesitation in accepting his advice and asking YourPlumber to undertake his recommendations to resolve any future difficulties. I would unreservedly recommend this trader.
Nicholas in Hampshire Posted on 17/09/2021 , work completed 16/09/2021
The trader replied (on 09/02/2022)
Thanks Nicholas, we really appreciate you taking the time to give us such a great review.
Renew all valves on radiators, renew radiator, service boiler
Customer Service
Quality
Value
Can’t praise enough the professionalism and help of this company, in these times of uncertainty with Covid-19, I rang to inquire about changing all my valves on my radiators, renewing a radiator and servicing the boiler. Had no idea as to price but explained what I required, within a few hours I had an estimate and date when they were able to attend, I was more than happy with the price and agreed to all terms, surprised that no deposit was required which I found unusual in these present day. Today 5th August a young man by the name of Joe arrived on time at 9.00 am as quoted, he never stopped from the time he arrived in finishing the job 4.00 pm, he went without lunch, and when I did offer coffee he kept on working, what did impress me most was how clean and tidy he left everything, by the time he had finished you would not have known anything had been disturbed. thank you JOE. Certainly, I recommend the company to anybody who wants a reliable and honest plumbing company.
Customer in Dorset Posted on 05/08/2021 , work completed 05/08/2021
The trader replied (on 09/02/2022)
Thanks for taking the time to give us such a great review.
Did exactly what they promised
Customer Service
Quality
Value
Boiler service was carried out on the day and time promised and for the price they quoted. Can't ask for more than that. Excellent.
Customer in Dorset Posted on 27/07/2021 , work completed 27/07/2021
The trader replied (on 09/02/2022)
Thanks for your review.
Fitted new shower quickly and efficiently
Customer Service
Quality
Value
Work had to be rescheduled evening before but we were kept informed & company rang the next morning to check new time suited us. Plumber arrived early (as agreed he would if he could), was polite and worked efficiently leaving no mess. He did forget to put the soap tray on! - but that was our only complaint.
Elizabeth in Dorset Posted on 23/07/2021 , work completed 22/07/2021
Boiler system overhaul and replacement
Customer Service
Quality
Value
Your Plumber carried out a gas boiler replacement together with installing a new indirect unvented Joule cylinder which replaced the existing loft tank and hot water cylinder, two radiators were also replaced (a weeks work). They provided excellent service, on time, the team were hard working, clean, tidy and efficient. Communication was good and polite at all times. Very pleased with end result.
Peter in Dorset Posted on 05/07/2021 , work completed 02/07/2021
Tap fixing
Customer Service
Quality
Value
I couldn’t get water out of my hot water tap, but nothing came out. So I called for a plumber from “your plumber” and the lady arrived the following day. She came earlier than I booked which I really appreciated and she was able to get the job done within a good amount of time. The plumber managed to get the job within a good frame of time and was very professional, careful and efficient. Keep the good work.
Customer in Dorset Posted on 29/06/2021 , work completed 29/06/2021
Excellent service
Customer Service
Quality
Value
This is the second time that YourPlumber has helped me out when I was let down for a second time by British Gas. Absolutely fantastic customer service and nothing is too much trouble. I live 200 miles away from the property and initially I needed a plumber to urgently attend to a leak. Without hesitation they collected the keys from the property management company, identified the source of the leak, repaired it and left flat clean & tidy. Thank you so much. Second time I was let down by British Gas for the annual scheduled service. YourPlumber serviced the boiler without hesitation. It’s hard choosing a company to trust to do the work especially from a distance when you are unable to be at the property. I would absolutely recommend YourPlumber - thank you to Dan, Kathryn and the team.
Alison in Bournemouth Posted on 15/04/2021 , work completed 30/03/2021
The trader replied (on 04/06/2021)
Hi Alison, thanks so much for taking the time to write us a review. We really appreciate it
First Class Service
Customer Service
Quality
Value
Jack has helped me out three times recently, for a variety of boiler issues, and the service has been great. Fast, expert, efficient, friendly - and all for a fair price. I hope not to need him or his colleagues for a while, but if I do, they are the only team I will call.
Hugh in Dorset Posted on 18/02/2021 , work completed 17/02/2021
The trader replied (on 04/06/2021)
Hi Hugh, great to hear you're happy with the service. We'll be sure to pass on your compliments to Jack
Great company
Customer Service
Quality
Value
I found this company online and after seeing their reviews on Trustpilot and discovered they are very local to me and based in Charminster. Dan in the office talked me through different options and I chose which was best for our needs. Within 24hrs of speaking to 'YourPlumber.UK' I had my new boiler installed for a very good price! There was an option to increase the warranty to 10 years which I took and they included the first two services for free. Drew the engineer who fitted our Gloworm Boiler was extremely polite and was very careful with his surroundings and keeping everything clean and tidy. The installation has been carried out to a high standard and I will certainly be recommending this company to friends and family.
Customer in Dorset Posted on 04/02/2021 , work completed 04/02/2021
The trader replied (on 04/06/2021)
Thanks so much for the great review!
Brilliant service
Customer Service
Quality
Value
Easy to book. Great customer service. Engineer on time, friendly, Covid safe and covered his shoes! Simply perfect service from start to finish.
Customer in Dorset Posted on 29/01/2021 , work completed 28/01/2021
The trader replied (on 04/06/2021)
Thanks for taking the time to give us a review!
Efficient, friendly, cost effective
Customer Service
Quality
Value
A fantastic experience from start to finish. Easy to contact and arrange an appointment. The plumbers were able to come the same day and were knowledgable, friendly and efficient. The work was completed there and then and an invoice was email almost as soon as they had left the property. Highly recommended.
Customer in Dorset Posted on 04/01/2021 , work completed 04/01/2021
Very prompt and thorough.
Customer Service
Quality
Value
The engineer informed me what time to expect him, let me know when he was on the way, artived on time. Very courteous, wore face mask and overshoes. Carried out the work, answered questions and advised me of a small non conformity. Offered to give me a quote to remedy the situation. Printed out the boiler report on his printer and told me an invoice would be emailed. The quote arrived the same day as did the invoice. Exceptional service, well done. This is the first time I have used YourPlumber Ltd but will use them again.
Ivon in Dorset Posted on 08/12/2020 , work completed 08/12/2020
prompt and efficient service
Customer Service
Quality
Value
Landlords gas certificate and boiler service carried out within the agreed time scale and price. Engineer rang to discuss additional work which was then carried out straight away avoiding additional call out charges.
Customer in Dorset Posted on 08/12/2020 , work completed 08/12/2020
Polite, punctual and efficient. No complaints
Customer Service
Quality
Value
The lady who booked my boiler service was friendly, polite and helpful. A boiler service was available within 48hrs of me ringing up. The plumber arrived within the advertised time frame and I was sent a text informing me that he was on his way. He was also very polite and wore shoe covers plus PPE. My boiler was serviced quickly and efficiently. No complaints at all about the service and I would definitely use this company again.
Customer in Dorset Posted on 25/11/2020 , work completed 25/11/2020
Further remedial works
Customer Service
Quality
Value
Having already fitted a new boiler for us to replace shoddy work done by others, Your Plumbers returned to replace broken underfloor heating manifold thermostat and replace poor quality cylinder thermostats on hot water and buffer tanks. As always work done to high standard by courteous and efficient technicians. Great tradesmen supported by efficient and knowledgeable office staff. I wish I had found them when building our house!
Customer in Dorset Posted on 23/11/2020 , work completed 16/11/2020
Excellent work and completed in time and estimated cost
Customer Service
Quality
Value
Very neat and tidy workmanship. Took care in his work and took into consideration what access might need be needed in the event of future problems. The plumber took time to explain to me what pipes do what and how to care for my new water heater. I would highly recommend the service and workmanship provided.
Customer in Portsmouth Posted on 18/11/2020 , work completed 17/11/2020
Fast & efficient
Customer Service
Quality
Value
The job was done the next day & it was done well, without needing lots of parts to be bought. I'd use them again, definitely.
Customer in Dorset Posted on 17/11/2020 , work completed 17/11/2020
Bathroom refit
Customer Service
Quality
Value
We found both the plumbers who came to do this work courteous and considerate. They wore masks and foot protection throughout the work. The work was done rapidly and to our complete satisfaction. They arrived on time and cleaned up every bit of mess when finished, I would have no hesitation in recommending them to anyone.
Customer in Dorset Posted on 13/11/2020 , work completed 13/11/2020
Very Impressed
Customer Service
Quality
Value
The removal of an old (condemned) boiler and its replacement was carried out very professionally by YourPlumber. The engineer (Drew) worked diligently throughout, and with the constraints of Covid controls. ▪His work standards and tidiness were exemplary, as was his politeness. ▪He kept me fully informed with what he was doing (even some of the issues he had to contend with). ▪He explained the system operation and controls very clearly Some additional costs were incurred due to unforeseen issues with the installation. If required I will certainly use YourPlumber (Bournemouth) again.
Customer in Hampshire Posted on 07/11/2020 , work completed 05/11/2020
A great job upgrading my hot water cylinder
Customer Service
Quality
Value
I came across Your Plumber whilst searching on the internet for a plumber who could upgrade my vented hot water cylinder to and unvented (mains pressure) hot water cylinder. The whole process was very professional from quote to installation and most of the communication was by email or text. Drew, the plumber assigned for my job was very helpful, polite and hard working. Care was taken to protect my home and all the rubbish was neatly placed ready for their collection service. I am very please with the result and now have great water pressure everywhere in my bungalow without the need for a pimp. I will use Your Plumber again for any future work.
Customer in Dorset Posted on 02/11/2020 , work completed 29/10/2020
Outstanding Service
Customer Service
Quality
Value
I have just had this firm fit a new boiler and then a new pump at my elderly parents home. The staff could not have been more polite, efficient and respectful. Also really clean work and left site spotless. I was coordinating from London so had a degree of interaction with staff in their office. Kathryn was super efficient and communication faultless. Really pleased with the work and they came in under the quoted price for main work as took fewer hours I believe. I am so glad i researched with WHICH reviews and trust pilot. They were spot on and I would not hesitate in recommending this firm and using again. Special thanks also to Drew who attended to the work.
Customer in Greater London Posted on 31/07/2020 , work completed 29/07/2020
Painstaking and neat and tidy work
Customer Service
Quality
Value
Drew Searle from YourPlumber visited to rectify some faults in our central heating system. Drew checked the system and found that two parts had to be replaced. Drew gave us a quote for the work and then went to procure the parts. The job involved draining the system. Drew installed the new parts and then had to work hard to get air out of the system, which took some time. He persevered with the task until the system was running perfectly. A good job done! The charge for the work was as he had quoted. I would happily recommend YourPlumber.
Customer in Dorset Posted on 01/07/2020 , work completed 01/07/2020
Good service
Customer Service
Quality
Value
After a huge amount of rice and sweet corn had been washed down the kitchen sink it was well and truly blocked. Kevin dealt with it and the water is flowing again
Customer in Portsmouth Posted on 18/06/2020 , work completed 18/06/2020
Leaky tap in bathroom
Customer Service
Quality
Value
Attended promptly. Plumber was polite and friendly. He explained exactly what was needed (new tap). Cost made clear and it was fair and reasonable. He had to go and get a part but came back quickly. No mess left behind - happy with the work.
Andrew in Dorset Posted on 26/05/2020 , work completed 26/05/2020
Very prompt, professional and friendly service
Customer Service
Quality
Value
My comments relate to changing a bathroom mixer tap. Called 'Yourplumber' after I was let down by another plumber. I was impressed from the start with the way the job was handled. I was given a cost and an appointment day and time within minutes. Later, I received a call to advise that my job could be brought forward if it was convenient for me. I agreed. Plumber (Martyn) arrived complete with face mask (PPE recommended and adhered to). He was punctual, friendly, professional and had completed the job in around 30 minutes, including tidying up. Payment was made by credit card using an app. Work is guaranteed for 12 months. Perfect. 10/10
Mike in Dorset Posted on 27/04/2020 , work completed 23/04/2020
Definitely would recommend Your Plumber
Customer Service
Quality
Value
Your Plumber, I could highly recommend, they were punctual, wore masks and gloves due to the virus. They did a great job of putting right the bad workmanship of another so called Gas Safe engineer, who had left us at risk from a few years ago when we had to have a new boiler installed ! The job was completed in the estimated time frame, every where was cleaned up after, so professional. The price quoted was very fair, it came in under so Dan adjusted it as some parts weren't needed. Thank you Dan and Jack.
Customer in Dorset Posted on 08/04/2020 , work completed 06/04/2020
New Pressure Control Valve.
Customer Service
Quality
Value
Following up on previous work done by this company we requested a quote to correct a water pressure problem. This was accepted by us and a date agreed. We were kept fully informed about a small delay to the start time (1 Hour) and the work was completed as agreed. The plumber worked very cleanly with no mess, and was very helpful about what was going on. Excellent service and we will definitely use the company again.
Customer in Dorset Posted on 04/03/2020 , work completed 03/03/2020
Service on 18 year old combi boiler
Customer Service
Quality
Value
Combi Boiler service booked online. Jack arrived within the original 2 hour time slot. Text received when on the way. Overshoes put on when arrived and immediately asked if there were any problems. Stayed for about 45 minutes servicing boiler keeping me informed of any problems and advising me of recommendations. Left the area clean and tidy. Gave a rough quote for replacement boiler at a later date.
Customer in Dorset Posted on 05/02/2020 , work completed 05/02/2020
First Class Service from Start to Finish
Customer Service
Quality
Value
I cannot recommend Your Plumber enough. I have used these guys for several small jobs but on Tuesday had them out for a boiler problem, sadly the boiler was condemned (it was 33 years old!) and had to be replaced. 2 days later they were back and Drew spent the whole day fitting the new boiler. An absolute credit to the company, Drew was polite, courteous, very careful to ensure everything was covered and cleaned up as he went, cleaning up at the end after a very long day. I know how difficult it is when working in an occupied house but the service was exceptional. Thank you guys.
Customer in Hampshire Posted on 13/12/2019 , work completed 12/12/2019
Knowledgeable and helpful service
Customer Service
Quality
Value
Helpful customer service, knowledge and friendly service, carried out quickly and efficiently by Jack.
Customer in Dorset Posted on 04/12/2019 , work completed 04/12/2019
Excellent service as always
Customer Service
Quality
Value
Work completed quickly, efficiently and at a good price. Very trustworthy and would totally recommend their services.
Customer in Hampshire Posted on 10/10/2019 , work completed 10/10/2019
Excellent! 5 Star job on every count
Customer Service
Quality
Value
The scope of work was a combi boiler replacement for an old system boiler plus 5 upgraded radiator replacements. Access to pipework around the boiler and gas meter was very limited and difficult. Drew and Jack, the engineers who did the work were clearly highly experienced and expert in the work and completed the extensive work in two & half days and to a very high quality. They were very polite, considerate, friendly and worked solidly each day without wasting any time. They took adequate precautions to protect carpets, walls, furniture etc. they removed all debris and any mess. The place was left clean and tidy. Very professional company and workmanship. The final invoice for the work was as first quoted and was very competitive. I would highly recommend YourPlumber and will use them again for any plumbing work.
Customer in Dorset Posted on 01/10/2019 , work completed 25/09/2019
Excellent Service
Customer Service
Quality
Value
Excellent service. Boiler service and landlord's safety certificate. I would definitely recommend and use again.
Customer in Bournemouth Posted on 23/07/2019 , work completed 23/07/2019
Excellent
Customer Service
Quality
Value
Had our boiler serviced. Communication was very good. The engineer, Jack, was very knowledgeable, polite and thorough. Will definitely use them again.
Customer in Bournemouth Posted on 07/01/2019 , work completed 04/01/2019
Excellent and efficient
Customer Service
Quality
Value
YourPlumber is an efficient, thorough team of skilled professionals. They removed old boiler and flue rapidly and installed the new boiler creating minimal disruption. They left our home having cleaned up immaculately. After two weeks we can see how efficient, tidy and polite they were.
Henry, Dorset Posted on 03/12/2018 , work completed 03/12/2018
Fast professional service
Customer Service
Quality
Value
My boiler was leaking for over a week I struggled to find an available gas engineer. I found your plumber through check a trade online I am so pleased with their service. thanks to Edward Hanford who serviced the boiler he cleaned up the work area after he was finished very courteous. I feel safe with my boiler now, their price was also reasonable Good people to deal with .
Customer in Surrey Posted on 29/11/2018 , work completed 29/11/2018
Prompt and Knowledgeable
Customer Service
Quality
Value
Serviced back boiler, very polite and efficient and cleaned up after the job was done. Will use again next year.
Phillip, Dorset Posted on 19/11/2018 , work completed 19/11/2018
Brilliant will use again
Customer Service
Quality
Value
Could not have had better service.
Barbara, Dorset Posted on 19/09/2018 , work completed 19/09/2018
Excellent job
Customer Service
Quality
Value
Prompt and cheerful service
William, Hampshire Posted on 14/08/2018 , work completed 14/08/2018
Polite, prompt, professional
Customer Service
Quality
Value
First class in every way.
Lewis, Dorset Posted on 13/08/2018 , work completed 13/08/2018
Knowledgeable & efficient
Customer Service
Quality
Value
Jack was polite and courteous, gave attention to detail, listened to our previous boiler problems and acted accordingly. A very professional job.
David, Dorset Posted on 18/07/2018 , work completed 18/07/2018
Brilliant job
Customer Service
Quality
Value
First class work clean, and efficient would recommend your company to family and friends.
Sheila, Dorset Posted on 19/06/2018 , work completed 19/06/2018
Excellent - showed me how to save money
Customer Service
Quality
Value
I was very happy with the work. He clearly knew what he was doing and showed me how I could save money by using the eco button which no previous tradesman had told me about.
Barbara, Dorset Posted on 12/06/2018 , work completed 12/06/2018
Great service!
Customer Service
Quality
Value
Very happy with your service. Both guys that came round were very polite, friendly and professional. We'll be using you again!
Jeske, Dorset Posted on 01/06/2018 , work completed 01/06/2018
Brilliant job
Customer Service
Quality
Value
Very quick, clean and tidy 10/10. Excellent and would recommend you to everyone.
Jacky, Dorset Posted on 17/05/2018 , work completed 17/05/2018
Excellent work, very professional team
Customer Service
Quality
Value
I called Your Plumber as my boiler had broken down and another company (which is also my gas provider) was pushing me into their expensive quote knowing that I needed an urgent replacement. Your Plumber sent me an engineer in 3 hours and the quote (same boiler) was much cheaper. As I had no hot water Dan went far and beyond to get my new boiler installed in a couple of days. Amazingly professional team, highly recommended. Thank you so much guys!!
Francesca Posted on 11/05/2018 , work completed 11/05/2018
Brilliant job. Quick & efficient.
Customer Service
Quality
Value
Very pleased with the job. Matt was helpful and very pleasant. Definitely call them again.
Michael, Dorset Posted on 11/05/2018 , work completed 11/05/2018
Very reliable
Customer Service
Quality
Value
I've used this company once before after a personal recommendation and the service they provided is as high as the first time. Prompt service when I booked, the engineer turned up when was advised and the price was very good. I will use again.
Ivor, Dorset Posted on 10/05/2018 , work completed 10/05/2018
Excellent job
Customer Service
Quality
Value
No complaints at all. Always do a good job.
John, Dorset Posted on 04/05/2018 , work completed 04/05/2018
Well done, worked hard.
Customer Service
Quality
Value
Matt and his helper worked hard to fit a new cistern, were very helpful and made sure all was well before leaving.
Rowland, Dorset Posted on 23/04/2018 , work completed 23/04/2018
Prompt and professional
Customer Service
Quality
Value
Arrived on time. Worked solidly to finish the job. Tested and cleaned up. Advised throughout.
Roy, Hampshire Posted on 28/03/2018 , work completed 28/03/2018
Brilliant
Customer Service
Quality
Value
Brilliant in everyway.
Sally, Dorset Posted on 23/03/2018 , work completed 23/03/2018
Great Service
Customer Service
Quality
Value
The Guys worked tirelessly all day from 8am despite the cold and ensured that we had heat and hot water before they left at 7pm. Would definitely use again and would thoroughly recommend.
Brian C Posted on 21/03/2018 , work completed 21/03/2018
Prompt and professional.
Customer Service
Quality
Value
The young gentleman that came was very polite and professional.
W R, Dorset Posted on 15/03/2018 , work completed 15/03/2018
Fantastic work
Customer Service
Quality
Value
Great service from start to finish. Assessed on Friday, job booked in for Monday. Plumber arrived at 8 am on Monday and by Monday evening had fitted brand new boiler, restored leaking and hot water throughout and even cleared up after themselves so that there was no mess left behind! Really impressed, friendly but professional service - would definitely use again or recommend to other.
Suzanna, Dorset Posted on 12/03/2018 , work completed 12/03/2018
Excellent job
Customer Service
Quality
Value
Very pleased with the speed of service and a first rate job.
Hugh, Dorset Posted on 27/02/2018 , work completed 27/02/2018
Prompt and professional.
Customer Service
Quality
Value
Within one hour of phoning, they were here.
Paul, Dorset Posted on 27/02/2018 , work completed 27/02/2018
Prompt, helpful & tidy
Customer Service
Quality
Value
A very nice person (Matt Brocklehurst) came promptly and worked cleanly & efficiently servicing my boiler. He also answered my queries happily.
Margaret Wendy, Dorset Posted on 22/02/2018 , work completed 22/02/2018
Fab service
Customer Service
Quality
Value
Prompt, reliable, professional, knowledgeable, definitely use again & would thoroughly recommend.
Nicki, Dorset Posted on 21/02/2018 , work completed 21/02/2018
My review
Customer Service
Quality
Value
Good job & professional.
Peter, Dorset Posted on 15/02/2018 , work completed 15/02/2018
Excellent and personalised
Customer Service
Quality
Value
I was impressed by the professional way my boiler change was dealt with. It was very stressful time for me, but Dan made sure everything is handled timely, efficiently and in the best possible way. The plumber was very professional, timely, tidy and polite. Very responsive service and will definitely recommend. Emilia Dorset Nov'17
Emilia Posted on 25/01/2018 , work completed 25/01/2018
Fast response
Customer Service
Quality
Value
Having had to replace our boiler at short notice in early December, I contacted Your Plumber(via recommendation) and had a replacement boiler installed up and running and all radiators working (as never before) within one week of my enquiry, in spite of considerable existing issues with electrical and pipework problems which had to be remedied. An excellent and professional job well done by Dan Morris and his courteous team. Would not hesitate to recommend. Michael: Poole
Which? Trusted Traders Consumer Posted on 05/12/2017 , work completed 05/12/2017
First Class
Customer Service
Quality
Value
From my first phone call I was told by the receptionist they would do their best to get a plumber to me. He arrived at the stated time, did a first class job and I would recommend this company to anyone.
Jack, Dorset Posted on 24/11/2017 , work completed 24/11/2017
Excellent
Customer Service
Quality
Value
This company is really outstanding - very professional and polite - no mess to deal with. Highly recommended.
Elizabeth A, Dorset Posted on 21/11/2017 , work completed 21/11/2017
Conscientious worker
Customer Service
Quality
Value
The plumber listened carefully to my description of the problem & analysed the system thoroughly before embarking on the repair and fitting of new parts. Our central heating is now functioning properly again. The plumber also showed respect for our property by putting on plastic over-shoes. Well done!
Vanessa, Dorset Posted on 09/11/2017 , work completed 09/11/2017
Quick response, job well done
Customer Service
Quality
Value
Small job quickly executed to a high standard. Friendly plumber, very neat and tidy.
Stephen, Dorset Posted on 06/11/2017 , work completed 06/11/2017
Impressed
Customer Service
Quality
Value
First time using and I am very impressed from the first phone call to the end of the job. Great teamwork, good result. Have already recommended them to two other people.
Pauline, Dorset Posted on 03/11/2017 , work completed 03/11/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 23/11/2017)
Thank you Pauline, your comments and your referrals are very much appreciated. I hope you are glad with your new taps, and hopefully see you again.
Excellent service
Customer Service
Quality
Value
Good communication from office. Excellent work by a very pleasant plumber. We will use this company again.
David, Dorset Posted on 31/10/2017 , work completed 31/10/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 23/11/2017)
Hi David. Thank you for your review and I will pass your kind words on to Matt who attended and the office staff. Hope to see you again :)
Brilliant job
Customer Service
Quality
Value
It's nice to know that there is an engineer who you can call on to get the job done properly.
Christopher, Dorset Posted on 06/10/2017 , work completed 06/10/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 17/10/2017)
Thank you for your comments Christopher, we are glad you are happy with the service.
Prompt and professional.
Customer Service
Quality
Value
I received excellent service from beginning to end.
Stanley, Dorset Posted on 05/10/2017 , work completed 05/10/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 17/10/2017)
Thank you for your comments Stanley, we are glad you are happy with the service.
Great!!
Customer Service
Quality
Value
Very Happy with service from YourPlumber. Girls in the office are very helpful and plumbers are very polite and respectful. Give them a go, you won't be disappointed!!
Joanna, Dorset Posted on 04/10/2017 , work completed 04/10/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 17/10/2017)
Thank you Joanna, we will share your comments with all of the staff.
Prompt & professional
Customer Service
Quality
Value
Satisfaction with the job.
Lilian, Hampshire Posted on 28/09/2017 , work completed 28/09/2017
Excellent work
Customer Service
Quality
Value
Matthew arrived at exact time per prior phone call. Loveliest young man, answered all my questions re-boiler and happy to give advice. Agreed to have my annual service with this company. I would not hesitate to recommend them. I will use them for all future plumbing work.
Patricia, Dorset Posted on 27/09/2017 , work completed 27/09/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 10/10/2017)
Thank you for the very encouraging feedback Patricia. I will be sure to pass your comments on to Matthew, and we look forward to seeing you next year!
Job well done
Customer Service
Quality
Value
Routine boiler service. Very professional and efficient.
Diane, Dorset Posted on 25/09/2017 , work completed 25/09/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 03/10/2017)
Thank you for taking the time to review us Diane, hopefully see you next year!
Fast, efficient service
Customer Service
Quality
Value
Initially disappointing as I was given the wrong date so wasted an afternoon waiting! However, on the correct date, I received a phone call to say Matthew was on his way. On arrival, he was able to replace the faulty part, he was extremely polite, thorough & tidy!
Theresa, Dorset Posted on 22/09/2017 , work completed 22/09/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 10/10/2017)
Thank you for the feedback Theresa. We are sorry there was a confusion regarding the initial date, but glad we could redeem ourselves and show you what great service we normally provide. Hope to see you again.
Excellent
Customer Service
Quality
Value
I have used this company a few times now, and as usual, excellent workmanship, I would recommend this company to anyone.
Raymond, Dorset Posted on 21/09/2017 , work completed 21/09/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 03/10/2017)
Thank you for the review Raymond, and glad we can keep being of service!
Excellent
Customer Service
Quality
Value
Prompt, courteous and professional. Would use this service again. Recommended
A J, Dorset Posted on 21/09/2017 , work completed 21/09/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 03/10/2017)
Hello AJ, thank you for the review. We will pass your comments on to the engineer that attended.
Excellent Service
Customer Service
Quality
Value
Excellent service and speedy response.
Happy Customer Posted on 20/09/2017 , work completed 20/09/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 03/10/2017)
Thank you for your review and glad we could have been of service!
Did what they said on the tin!
Customer Service
Quality
Value
We called two other local plumbers without any reply. 'YourPlumber' answered (probably via a national link) and said they would call back which they did same day arranged an appointment and quote all of which was honoured - good job.
Brian, Dorset Posted on 15/09/2017 , work completed 15/09/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 10/10/2017)
Thank you for the great feedback Brian. Glad to have been of service! Hope to see you again.
My review
Customer Service
Quality
Value
Excellent as always
Anonymous Posted on 14/09/2017 , work completed 14/09/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/09/2017)
Thank you for the very kind words, it is very much appreciated. Hope to see you again :)
Reasonable Job
Customer Service
Quality
Value
Job was what I expected, although I was quoted £105 I was charged £120 both prices I found very steep. These prices also included a discount for over 65's therefore would have been even more otherwise.
Denise, Dorset Posted on 01/09/2017 , work completed 01/09/2017
Professional job
Customer Service
Quality
Value
The plumber arrived on time and did a professional job. The price charged was that agreed prior to his visit.
Raymond, Hampshire Posted on 30/08/2017 , work completed 30/08/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 10/10/2017)
Thank you for the feedback Raymond.
Prompt and professional.
Customer Service
Quality
Value
Very prompt response. Work required and costs clearly explained. Very satisfied with work done.
Sheila, Dorset Posted on 29/08/2017 , work completed 29/08/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/09/2017)
Hello Sheila, thank you for taking the time to give your feedback - it is much appreciated. kind regards Sophie
Excellent
Customer Service
Quality
Value
Excellent advice and job. So far we are satisfied.
Barry, Dorset Posted on 23/08/2017 , work completed 23/08/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 06/09/2017)
Hello Barry, thank you for taking the time to review our company. Glad we could have been of service.
Excellent Service All Round
Customer Service
Quality
Value
Prompt response to issue which resulted in Plumber (Matt) identifying the problem. Arranged fitting of new tank for next day. Plumber attitude/interaction/work excellent.
Roy, Dorset Posted on 22/08/2017 , work completed 22/08/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 06/09/2017)
Hello Roy, thank you for your kind comments. We hope you enjoyed your holiday :)
Professional Job
Customer Service
Quality
Value
Did the job professionally. Polite and helpful. Efficient and competent. Would use this plumber again.
Dorothy, Dorset Posted on 21/08/2017 , work completed 21/08/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 06/09/2017)
Thank you Dorothy. We will pass your kind comments on to the engineer that attended.
Brilliant job, prompt and professional.
Customer Service
Quality
Value
Dave. I find him a good worker. Friendly, reliable. Does a good job. All 3 on opp page as well.
Maureen, Dorset Posted on 15/08/2017 , work completed 15/08/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 06/09/2017)
Thank you Maureen. I will pass your very kind comments to Dave. We hope to see you again.
Excellent job
Customer Service
Quality
Value
Very prompt. Very professional. Would definitely recommend.
Susan, Hampshire Posted on 10/08/2017 , work completed 10/08/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 21/08/2017)
Thanks for the review Susan, and glad to be of service.
Prompt & professional
Customer Service
Quality
Value
Happy to recommend - arrived on time. Work comes with a one year guarantee.
Bryn, Dorset Posted on 08/08/2017 , work completed 08/08/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 21/08/2017)
Thank you for the review Bryn and pleased to have been of service.
Prompt courteous and professional
Customer Service
Quality
Value
Slow dripping tap. Options new tap, or fix existing. Recommendation to fix/service old tap, quote for job given. Top serviced, no leak, job done. Thank you.
Christopher, Dorset Posted on 31/07/2017 , work completed 31/07/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 10/08/2017)
Hello Christopher, thank you for your kind comments and taking the time to review us.
Prompt & efficient
Customer Service
Quality
Value
The plumber arrived at the time stated. He checked what needed to be done. He prepared the new cylinder and then installed it in an efficient manner. A job well done. He then tidied the area.
John, Dorset Posted on 31/07/2017 , work completed 31/07/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 21/08/2017)
Thank you for the review John, and we will be sure to pass your comments to the engineer that attended.
Prompt & helpful
Customer Service
Quality
Value
Dave called very promptly and was courteous and helpful. Repaired and got the tap working. However warned that as a repair it might soon need replacing advised the best way to obtain a new tap if/when needed.
Colin, Dorset Posted on 28/07/2017 , work completed 28/07/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 10/08/2017)
Thank you so much for reviewing our service. We'll be sure to pass on your compliments to the plumber who attended.
Courteous
Customer Service
Quality
Value
Contacted "Your Plumber" 12.30 pm. Given appointment time of 15.00-16.00 pm same day. Plumber was courteous and clean/tidy on the job carried out. Well satisfied of work carried out.
Keith, Hampshire Posted on 28/07/2017 , work completed 28/07/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 10/08/2017)
Thank you for the review Keith. We're always glad to be of assistance and thankful for your business!
Excellent job
Customer Service
Quality
Value
Friendly, polite, professional service.
Alexander, Dorset Posted on 28/07/2017 , work completed 28/07/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 10/08/2017)
Thank you for your business and kind comments Alexander.
Boiler service
Customer Service
Quality
Value
Job booked, engineer came on time, completed service, recommended parts to be renewed and returned next day to fit.
Jim, Dorset Posted on 26/07/2017 , work completed 26/07/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 10/08/2017)
Thank you for the review Jim. We're always glad to be of assistance and thankful for your business!
Efficient professional
Customer Service
Quality
Value
Excellent customer service from the plumbing team and the admin staff. I highly recommend them.
Stephen, Dorset Posted on 13/07/2017 , work completed 13/07/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 10/08/2017)
Thank you for your comments Stephen and for your business.
Good job
Customer Service
Quality
Value
The engineer was polite, informative and spoke in simple language. The fault was fixed with minimum fuss. Very happy.
Mark, Hampshire Posted on 11/07/2017 , work completed 11/07/2017
My review
Customer Service
Quality
Value
Very good
Brian, Dorset Posted on 07/07/2017 , work completed 07/07/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 10/08/2017)
Thank you for taking the time to review our business Brian.
All round satisfaction
Customer Service
Quality
Value
The job was replacement of the element in a hot water cylinder. The plumber arrived on time, was neat and tidy, dealt with all queries, and completed the job in good time. The fee was reasonable, and it was refreshing to be able to obtain a specific quote beforehand, over the phone. Would certainly use them again.
John, Dorset Posted on 05/07/2017 , work completed 05/07/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 10/08/2017)
Thank you for the kind comments John, and glad we could have been of service.
Prompt and professional.
Customer Service
Quality
Value
Our new washing machine only required a Coldwater supply. Unfortunately the hot water supply tap was seized on. I had to turn off the complete hot water supply for the house. I phoned Your Plumber and explained that the hot delivery pipe needed capping, within the hour a gentleman arrived and quickly and efficiently did the necessary.
Ian, Dorset Posted on 04/07/2017 , work completed 04/07/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 10/08/2017)
Thank you Ian for taking the time to review our business and grateful to have you as a customer!
Brilliant job
Customer Service
Quality
Value
Helpful, clean and tidy, no mess.
Patrick, Dorset Posted on 21/06/2017 , work completed 21/06/2017
Professional service
Customer Service
Quality
Value
Very pleased with every aspect of work and professional service.
Roy, Dorset Posted on 15/06/2017 , work completed 15/06/2017
My review
Customer Service
Quality
Value
First class service
Christopher, Dorset Posted on 08/06/2017 , work completed 08/06/2017
Excellent work
Customer Service
Quality
Value
Clean, efficient and professional.
Peter, Hampshire Posted on 07/06/2017 , work completed 07/06/2017
Prompt and professional
Customer Service
Quality
Value
Very nice person who came to do my toilet, knew what he was on about. Very prompt service will have them again if needed.
Margaret, Hampshire Posted on 07/06/2017 , work completed 07/06/2017
Couldn't ask for anything better.
Customer Service
Quality
Value
Excellent pre-work advice and information. Plumber on site was pleasant, explained what the problem was and how he intended to deal with it. Work professionally and cleanly done, no mess. Billing quickly and accurately completed according to estimate. Great job, thank you.
Happy Customer Posted on 01/06/2017 , work completed 01/06/2017
My review
Customer Service
Quality
Value
No problem - will use again.
Joan, Dorset Posted on 31/05/2017 , work completed 31/05/2017
Fitting a boiler
Customer Service
Quality
Value
We recently had a boiler fitted and we were very impressed with the service and with Matthew who carried out the work. A very nice and respectful young man who worked hard. After a very short hold up we even received a bouquet of flowers! We were kept informed at all times by Sophie which was very helpful. Thank you. Jenny & John
J. Impey Posted on 12/05/2017 , work completed 12/05/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 17/05/2017)
Thank you Mr Impey, we are pleased to hear were happy with the service and with your new boiler!
My review
Customer Service
Quality
Value
Prompt and professional.
Beryl, Dorset Posted on 08/02/2017 , work completed 08/02/2017
Absolutely brilliant & prompt & professional.
Customer Service
Quality
Value
I would recommend YourPlumber to everyone who needs work doing! No mess anywhere, didn't know he had been. Extremely polite, quiet and made a wonderful job - he left everywhere spotless! Wonderful workmanship - and on time exactly!! Marvellous work and would not hesitate for one moment to highly recommend YourPlumber to even royalty!! Thanks a million YourPlumber.
Winifred, Dorset Posted on 06/02/2017 , work completed 06/02/2017
Prompt, professional & helpful.
Customer Service
Quality
Value
Excellent job. Very helpful. Much appreciated.
Colin, Dorset Posted on 01/02/2017 , work completed 01/02/2017
Very very good
Customer Service
Quality
Value
Prompt attendance work very well done.
Carol, Dorset Posted on 13/01/2017 , work completed 13/01/2017
Superb
Customer Service
Quality
Value
Excellent service. Such polite service I thought had died out, fast and efficient.
Kathleen, Dorset Posted on 06/01/2017 , work completed 06/01/2017
Very efficient.
Customer Service
Quality
Value
Called out for a plumbing emergency. Attended within 18 hours and a full repair carried out immediately.
Michael, Dorset Posted on 06/12/2016 , work completed 06/12/2016
Brilliant job.
Customer Service
Quality
Value
Prompt and very reassuring with a good result.
Shirley, Dorset Posted on 28/11/2016 , work completed 28/11/2016
My review
Customer Service
Quality
Value
Excellent.
Alison, Dorset Posted on 24/11/2016 , work completed 24/11/2016
Excellent job.
Customer Service
Quality
Value
Very happy with my sink and toilet. Very helpful plumber, would highly recommend.
Phil, Dorset Posted on 16/11/2016 , work completed 16/11/2016
Brilliant job
Customer Service
Quality
Value
Excellent work completed in one hour from arrival, which was on time.
Josephine, Dorset Posted on 16/11/2016 , work completed 16/11/2016
My Review
Customer Service
Quality
Value
Very well done
D, Dorset Posted on 10/11/2016 , work completed 10/11/2016
Very good service, nice job
Customer Service
Quality
Value
Very pleased with the way that the service was carried out.
Derek, Dorset Posted on 31/10/2016 , work completed 31/10/2016
Brilliant job
Customer Service
Quality
Value
Just great; diagnosed and got here quickly.
Sara J, Dorset Posted on 26/10/2016 , work completed 26/10/2016
Excellent service & manner
Customer Service
Quality
Value
I would have no hesitation in recommending David from YourPlumber. He provided excellent service & was extremely polite.
Deborah, Dorset Posted on 25/10/2016 , work completed 25/10/2016
Prompt and professional
Customer Service
Quality
Value
Fast and efficient service most impressed by plumber who came. No hesitation in recommending this trader. Certainly use them again.
Frank, Dorset Posted on 21/10/2016 , work completed 21/10/2016
Prompt and professional and efficient
Customer Service
Quality
Value
Commenced with efficient telephone conversation. Very pleasant plumber and very competent. Will use again.
Ruth, Dorset Posted on 18/10/2016 , work completed 18/10/2016
My Review
Customer Service
Quality
Value
Excellent work
Gordon, Dorset Posted on 14/10/2016 , work completed 14/10/2016
Brilliant job
Customer Service
Quality
Value
The plumber (Matthew) was close to his appointment time and rang me 15 minutes before hand. Very efficient workman and very pleasant young man and very professional.
Faith, Dorset Posted on 14/10/2016 , work completed 14/10/2016
1st class job. Clean & polite
Customer Service
Quality
Value
Well mannered young man, good at his job, even took his boots off.
Frederick, Dorset Posted on 05/10/2016 , work completed 05/10/2016
My Review
Customer Service
Quality
Value
Very helpful
Paul, Dorset Posted on 04/10/2016 , work completed 04/10/2016
Excellent job, very prompt
Customer Service
Quality
Value
Very polite & helpful. Prompt response & excellent job completed.
Claire, Devon Posted on 12/08/2016 , work completed 12/08/2016
Very professional- Excellent.
Customer Service
Quality
Value
A first class job done by someone who was very easy to talk to. Made the whole experience more pleasant.
Mike, Dorset Posted on 25/07/2016 , work completed 25/07/2016
Brilliant job
Customer Service
Quality
Value
My husband & I was very pleased with the work that took place and would recommend this trader again.
Gillian, Dorset Posted on 21/07/2016 , work completed 21/07/2016
My Review
Customer Service
Quality
Value
Good job
Glynn, Hampshire Posted on 20/07/2016 , work completed 20/07/2016
Prompt
Customer Service
Quality
Value
Third time using this company. Excellent service each time phone an plumber attended within 3hrs each time. Pleasant, professional and each visit advice given when phoning company. Highly recommend.
Gwen, Hampshire Posted on 11/07/2016 , work completed 11/07/2016
My Review
Customer Service
Quality
Value
Very satisfied, plumber very polite and completed job well. Being able to have job completed on the day I phoned was excellent.
Bridget, Dorset Posted on 27/06/2016 , work completed 27/06/2016
My Review
Customer Service
Quality
Value
Very pleased with the work undertaken.
Chris, Dorset Posted on 20/06/2016 , work completed 20/06/2016
Prompt and friendly service
Customer Service
Quality
Value
A radiator was moved/replaced on to a different wall in front room. I thought this was going to be difficult as floorboards were covered in hard board with many nails, but this job was tackled with ease. There were no problems and I am very pleased with all the work done, including my new radiator. I will certainly use again.
Rose Marie, Dorset Posted on 20/06/2016 , work completed 20/06/2016
Very quick and efficient
Customer Service
Quality
Value
Very happy with service. Quick, clean & well done. Pleasant workman.
Arlene, Dorset Posted on 15/06/2016 , work completed 15/06/2016
Brilliant job, prompt, professional
Customer Service
Quality
Value
Very impressed.
James, Dorset Posted on 10/06/2016 , work completed 10/06/2016
Very Good
Customer Service
Quality
Value
Prompt, polite & professional.
Jeff, Dorset Posted on 09/06/2016 , work completed 09/06/2016
Good job.
Customer Service
Quality
Value
Quick and easy. Super job.
Jackie, Dorset Posted on 24/05/2016 , work completed 24/05/2016
My Review
Customer Service
Quality
Value
Very good service. On time and polite. Five star
Jeremy, Dorset Posted on 23/05/2016 , work completed 23/05/2016
First class work
Customer Service
Quality
Value
Work carried promptly and in a timely fashion.
Anthony, Dorset Posted on 13/05/2016 , work completed 13/05/2016
My Review
Customer Service
Quality
Value
Can't fault friendly helpful would use again 10/10
Anonymous Posted on 13/05/2016 , work completed 13/05/2016
Brilliant job, prompt, professional and happy
Customer Service
Quality
Value
Wonderful experience, would recommend. Very friendly and excellent work. Thank you.
Josh, Dorset Posted on 11/05/2016 , work completed 11/05/2016
Good job
Customer Service
Quality
Value
Good job.
S, Dorset Posted on 09/05/2016 , work completed 09/05/2016
Prompt & professional
Customer Service
Quality
Value
Matt was polite and did his job promptly and cleaned up after himself. Always a delight to see Matt as he installed original boiler and now services each year.
Which? Trusted Traders Consumer Posted on 04/05/2016 , work completed 04/05/2016
Excellent job
Customer Service
Quality
Value
Prompt service and very satisfied. Would certainly recommend.
Jean, Dorset Posted on 03/05/2016 , work completed 03/05/2016
Fantastic service (repair of broken boiler)
Customer Service
Quality
Value
I emailed Sophie at YourPlumber about my broken boiler and Matthew came the next morning, he diagnosed the fault and said they would have to order the part. The next day he revisited complete with part and it was all done within the hour. Extremely impressed and have no hesitation in recommending them
mumu54 Posted on 29/04/2016 , work completed 29/04/2016
Prompt and professional
Customer Service
Quality
Value
Usual good service as used in the past.
Cavan, Dorset Posted on 21/04/2016 , work completed 21/04/2016
Very, very good
Customer Service
Quality
Value
We are pensioners who were terrified when a dark brown stain suddenly appeared on the kitchen ceiling. The young plumber who arrived was friendly and efficient. He traced the leak to the shower fitting on the bath which he replaced & he cleaned everything.
Audrey, Hampshire Posted on 20/04/2016 , work completed 20/04/2016
Good job done
Customer Service
Quality
Value
No fuss, no problem.
Gordon, Dorset Posted on 14/04/2016 , work completed 14/04/2016
Good job
Customer Service
Quality
Value
Turned up when expected. Carried out job to our satisfaction. Very efficient.
David, Dorset Posted on 13/04/2016 , work completed 13/04/2016
Brilliant job
Customer Service
Quality
Value
Excellent service and attention. Well done Matt.
Geoffrey, Dorset Posted on 11/04/2016 , work completed 11/04/2016
Quick & on time
Customer Service
Quality
Value
Always happy with service from your plumber.
Anonymous Posted on 11/04/2016 , work completed 11/04/2016
My Review
Customer Service
Quality
Value
Very happy with the job done. Very professional staff and very pleased with their answer to all the problems.
Madalin, Dorset Posted on 11/04/2016 , work completed 11/04/2016
Quick and efficient
Customer Service
Quality
Value
Great service, (***) left clean and all good!
John, Dorset Posted on 17/03/2016 , work completed 17/03/2016
very efficient work
Customer Service
Quality
Value
Arrived promptly. Both guys very polite and helpful, did as much as they could to remedy situation. Would use them again!
Claire, Dorset Posted on 11/03/2016 , work completed 11/03/2016
My Review
Customer Service
Quality
Value
All good, well pleased and made sure all working right.
David, Dorset Posted on 10/03/2016 , work completed 10/03/2016
My Review
Customer Service
Quality
Value
On time. Quick response. Good job.
Sarah, Dorset Posted on 07/03/2016 , work completed 07/03/2016
Excellent service
Customer Service
Quality
Value
Excellent service. Friendly. V good, helpful advice. Would recommend.
James, Dorset Posted on 07/03/2016 , work completed 07/03/2016
Great job
Customer Service
Quality
Value
Matthew, the plumber arrived on time and completed all the work I had contracted in an extremely manner and I at totally satisfied with the work carried out.
Leslie, Hampshire Posted on 07/03/2016 , work completed 07/03/2016
Prompt - same day response.
Customer Service
Quality
Value
Very good service, fixed toilet flush on same day I telephoned. Agreed price up front before he did the work.
Carolyn, Dorset Posted on 03/03/2016 , work completed 03/03/2016
Prompt and professional.
Customer Service
Quality
Value
Arrived on time, carried out job efficiently and left the area tidy.
Claudia, Dorset Posted on 03/03/2016 , work completed 03/03/2016
My Review
Customer Service
Quality
Value
Completely satisfied with just class work.
Shirley May, Dorset Posted on 02/03/2016 , work completed 02/03/2016
My Review
Customer Service
Quality
Value
Very satisfactory job.
Maurice, Dorset Posted on 29/02/2016 , work completed 29/02/2016
Brilliant & efficient
Customer Service
Quality
Value
Very happy with job done. Efficient & brilliant service. Will use Your Plumber again & recommend to friends & family.
Heather, Dorset Posted on 26/02/2016 , work completed 26/02/2016
Brilliant Job
Customer Service
Quality
Value
Very satisfied with whole service. Sophie was very understanding and went out of her way to try and get my boiler fixed. David came to try and sort it out even though he was off sick from work. Heaters were offered until boiler could be fixed. Matthew who fitted the system could not have been more polite and he made sure that my carpets etc. were well protected and cleaned up after himself extremely well.
Happy Customer Posted on 26/02/2016 , work completed 26/02/2016
Very good indeed
Customer Service
Quality
Value
Grateful for such quick & efficient service. Well done.
Julia, Dorset Posted on 26/02/2016 , work completed 26/02/2016
Prompt & professional
Customer Service
Quality
Value
Arrived on time & proceeded with little delay. Job completed & I am pleased with the result.
Michael, Dorset Posted on 23/02/2016 , work completed 23/02/2016
Brilliant (an angel)
Customer Service
Quality
Value
Very good, worked, cleaned up, a real angel.
Patricia, Dorset Posted on 20/02/2016 , work completed 20/02/2016
Professional, polite, efficient
Customer Service
Quality
Value
Very quick and efficient service, professional and polite (and tidy). What more could you ask for?
Dwayne, Dorset Posted on 20/02/2016 , work completed 20/02/2016
Brilliant
Customer Service
Quality
Value
Really good service, quick and efficient will be using again!
Harriet, Dorset Posted on 18/02/2016 , work completed 18/02/2016
My Review
Customer Service
Quality
Value
Very good job.
Colin, Dorset Posted on 18/02/2016 , work completed 18/02/2016
My Review
Customer Service
Quality
Value
Repair identified immediately & rectified swiftly. Thanks.
Christine, Dorset Posted on 18/02/2016 , work completed 18/02/2016
Prompt and professional
Customer Service
Quality
Value
The company and plumber both contacted me to confirm the appointment. The fault was thoroughly investigated. The remedial work was explained easily and comprehensively. The fixed price approach was welcome. The remedial work was done with consideration to existing structures. The replacement parts were new and fitted professionally. The work was explained clearly. The plumber was friendly and polite and tided up after himself.
Ian, Dorset Posted on 16/02/2016 , work completed 16/02/2016
Great job
Customer Service
Quality
Value
Quick, friendly and professional service.
Tim, Dorset Posted on 16/02/2016 , work completed 16/02/2016
Fantastic, friendly service.
Customer Service
Quality
Value
Fantastic, quick and friendly service. Would highly recommend to anyone.
Damion, Dorset Posted on 10/02/2016 , work completed 10/02/2016
My Review
Customer Service
Quality
Value
The work was carried out quickly and efficiently.
Thelma, Dorset Posted on 09/02/2016 , work completed 09/02/2016
My Review
Customer Service
Quality
Value
Excellent service. Appointment made, on time, found problem very quickly. Very efficient, clean and tidy. Also, very helpful regarding causes of problem, solution and aftercare.
Stephen, Dorset Posted on 08/02/2016 , work completed 08/02/2016
My Review
Customer Service
Quality
Value
Prompt, first class job. Recommended.
Keith, Dorset Posted on 08/02/2016 , work completed 08/02/2016
My Review
Customer Service
Quality
Value
Excellent as usual
Nicholas, Dorset Posted on 03/02/2016 , work completed 03/02/2016
My Review
Customer Service
Quality
Value
Excellent in every respect from doing the job itself to tidying up
Ron, Hampshire Posted on 02/02/2016 , work completed 02/02/2016
Prompt & professional
Customer Service
Quality
Value
Very helpful and reliable, good workmanship.
Trevor, Dorset Posted on 27/01/2016 , work completed 27/01/2016
Professional
Customer Service
Quality
Value
Clean worker and very polite.
Celia, Dorset Posted on 27/01/2016 , work completed 27/01/2016
Excellent job
Customer Service
Quality
Value
Excellent service.
Michael, Dorset Posted on 26/01/2016 , work completed 26/01/2016
My Review
Customer Service
Quality
Value
Good job, very prompt
Amy, Dorset Posted on 26/01/2016 , work completed 26/01/2016
Prompt and professional
Customer Service
Quality
Value
Very happy with service, quick and professional.
Anna, Dorset Posted on 25/01/2016 , work completed 25/01/2016
Prompt & professional
Customer Service
Quality
Value
Price in line with quote, fast efficient service/response.
Aidan, Dorset Posted on 25/01/2016 , work completed 25/01/2016
Prompt & professional
Customer Service
Quality
Value
Efficient. Arrived between times expected.
Marian, Dorset Posted on 22/01/2016 , work completed 22/01/2016
My Review
Customer Service
Quality
Value
Prompt & professional
Peter, Dorset Posted on 21/01/2016 , work completed 21/01/2016
Highly recommended
Customer Service
Quality
Value
Very good work.
Penelope, Dorset Posted on 20/01/2016 , work completed 20/01/2016
Good job - as usual
Customer Service
Quality
Value
Problem with blocked waste pipe diagnosed quickly and dealt with immediately. Had all equipment necessary and all with no mess. I've used them before, and will again.
Terence, Dorset Posted on 19/01/2016 , work completed 19/01/2016
Prompt & professional
Customer Service
Quality
Value
From the time of the first phone to when job finished was three hours, which was very good. The job was to clean one tap in bathroom and a new tap in kitchen. The price contained a reduction for OAP
David, Dorset Posted on 19/01/2016 , work completed 19/01/2016
Prompt service
Customer Service
Quality
Value
Called company and someone came around within an hour. Polite and courteous. Explained all work done.
Patricia, Dorset Posted on 15/01/2016 , work completed 15/01/2016
Professional
Customer Service
Quality
Value
Friendly, efficient plumber, explained every question I asked in detail. Will use again.
Sean, Dorset Posted on 12/01/2016 , work completed 12/01/2016
Brilliant job
Customer Service
Quality
Value
One lovely young man. Very polite and got the job done very well.
Julie, Dorset Posted on 11/01/2016 , work completed 11/01/2016
Excellent service
Customer Service
Quality
Value
When the toilet bowl broke on the only toilet in the house, YourPlumber came to the rescue, and with the help of photos sent by email to verify the type of installation and pipework, a new toilet was supplied and fitted within 5 hours! The engineer called 20 minutes before arrival as promised and all the staff were very polite and treated me with patience and respect. The invoice was emailed to me quickly and I paid by electronic transfer.
HeatherB Posted on 06/01/2016 , work completed 06/01/2016
Good job
Customer Service
Quality
Value
Good workman, clean & tidy.
Michael David, Dorset Posted on 04/01/2016 , work completed 04/01/2016
Brilliant job
Customer Service
Quality
Value
Polite, friendly & kept us informed. Really pleased with service.
William, Dorset Posted on 04/01/2016 , work completed 04/01/2016
Brilliant job
Customer Service
Quality
Value
Quick service, very satisfied with job, very nice worker.
Doreen, Dorset Posted on 04/01/2016 , work completed 04/01/2016
Prompt & honest work
Customer Service
Quality
Value
Plumber called first to say on his way. Professional attitude, useful advice.
Christine, Dorset Posted on 04/01/2016 , work completed 04/01/2016
Prompt & professional
Customer Service
Quality
Value
Your Plumber carried out the installation in a professional and considerate manner offering service where necessary. An excellent and neat job.
Leslie, Dorset Posted on 01/01/2016 , work completed 01/01/2016
Excellent
Customer Service
Quality
Value
Arrived on time & agreed price. Excellent service.
D, Dorset Posted on 18/12/2015 , work completed 18/12/2015
Excellent
Customer Service
Quality
Value
Here when we needed him, an excellent job done, quickly & efficiently. All explained beforehand, plus costs. Would recommend.
Carol, Dorset Posted on 18/12/2015 , work completed 18/12/2015
Brilliant job
Customer Service
Quality
Value
Perfect customer service, no mess & the job was done on time & well.
Anonymous Posted on 18/12/2015 , work completed 18/12/2015
My Review
Customer Service
Quality
Value
Friendly, fast, efficient service, shame it wasn't a "little" cheaper.
Stephen, Dorset Posted on 17/12/2015 , work completed 17/12/2015
Professional Service
Customer Service
Quality
Value
A dedicated team of experienced & professional plumbers and heating engineers, always there to help & answer any queries or questions we had, Sophie Sales Mngr & Dave particularly helpful would recommend this company anytime, if you are considering having a new boiler or plumbing installed.
Amberwood Posted on 15/12/2015 , work completed 15/12/2015
Prompt, efficient, pleasant
Customer Service
Quality
Value
My options were clearing explained & I knew what it would cost before the work was started. Professional job. Well pleased.
Ann, Dorset Posted on 15/12/2015 , work completed 15/12/2015
Prompt, professional good job
Customer Service
Quality
Value
As always pleased with job well done, Polite and really informative. Would not use any other company
Lynne, Dorset Posted on 14/12/2015 , work completed 14/12/2015
Fist class service
Customer Service
Quality
Value
Arrived on time, removed shoes, talked the job through with me first. Confirmed price and that extras maybe required. First class job done.
Malcolm, Dorset Posted on 10/12/2015 , work completed 10/12/2015
Prompt & professional
Customer Service
Quality
Value
Matthew was very polite, explained everything well and did the job quickly and efficiently.
Virginia, Dorset Posted on 08/12/2015 , work completed 08/12/2015
Professional
Customer Service
Quality
Value
Very prompt.
Carrisa, Dorset Posted on 07/12/2015 , work completed 07/12/2015
Prompt, professional & informative
Customer Service
Quality
Value
Very polite plumber. Arrived promptly. Advised and carried out job in professional manner. Left site clean after finishing
Lin, Dorset Posted on 30/11/2015 , work completed 30/11/2015
Prompt and professional
Customer Service
Quality
Value
Quick reaction to our phone call and very satisfactory treatment.
Margareta, Dorset Posted on 23/11/2015 , work completed 23/11/2015
Brilliant job
Customer Service
Quality
Value
Very punctual, professional job. Very tidy and efficient worker
Vicky, Dorset Posted on 17/11/2015 , work completed 17/11/2015
Brilliant job
Customer Service
Quality
Value
Very professional service.
Alan, Dorset Posted on 13/11/2015 , work completed 13/11/2015
Extremely good.
Customer Service
Quality
Value
Matthew was very friendly and polite. He explained the problem and I have confidence that it will be a good job.
Pamela, Dorset Posted on 13/11/2015 , work completed 13/11/2015
Stopcock replaced
Customer Service
Quality
Value
Speedy & efficient service. Friendly an polite. Excellent service.
Paul, Dorset Posted on 12/11/2015 , work completed 12/11/2015
Great job
Customer Service
Quality
Value
Had the company many times no complaints always do a great job.
Robert, Dorset Posted on 09/11/2015 , work completed 09/11/2015
Brilliant job
Customer Service
Quality
Value
You were very good & very efficient.
Kay, Dorset Posted on 09/11/2015 , work completed 09/11/2015
My Review
Customer Service
Quality
Value
Very good service came out same day very pleased.
David, Dorset Posted on 09/11/2015 , work completed 09/11/2015
Professional & tidy
Customer Service
Quality
Value
Thorough & kept work area tidy.
Alan, Dorset Posted on 02/11/2015 , work completed 02/11/2015
On time, polite, problem solved
Customer Service
Quality
Value
Our plumber arrived exactly on time. He investigated our problem quickly but thoroughly. He repaired the leak - gave good advice to help us to dry out very wet floorboards. I have used this company before and I would continue to do so.
Mark, Hampshire Posted on 30/10/2015 , work completed 30/10/2015
My Review
Customer Service
Quality
Value
Pleasant efficient service that would be difficult to fault. Full marks in every way.
John, Dorset Posted on 29/10/2015 , work completed 29/10/2015
Very professional service
Customer Service
Quality
Value
Very tidy and first class plumber will use again.
Sonia, Dorset Posted on 27/10/2015 , work completed 27/10/2015
Brilliant Job
Customer Service
Quality
Value
The plumber managed to replace an immersion heater without the tank having to be replaced. All within 1 hour of my phone call
Christine, Dorset Posted on 21/10/2015 , work completed 21/10/2015
Good job
Customer Service
Quality
Value
Very polite and efficient
Sharon, Dorset Posted on 21/10/2015 , work completed 21/10/2015
Brilliant job
Customer Service
Quality
Value
Prompt, professional and courteous service
Trevor, Dorset Posted on 21/10/2015 , work completed 21/10/2015
Prompt and Efficient
Customer Service
Quality
Value
Plumber was knowledgeable and efficient and found the source promptly
Lena, Dorset Posted on 20/10/2015 , work completed 20/10/2015
Brilliant very professional
Customer Service
Quality
Value
Matt was very good and helpful
Emily, Dorset Posted on 19/10/2015 , work completed 19/10/2015
Brilliant job.
Customer Service
Quality
Value
Very nice man, most helpful. Would have him again.
Christine Anne, Hampshire Posted on 19/10/2015 , work completed 19/10/2015
Brilliant job
Customer Service
Quality
Value
A very good clean job and a good worker
Mabel, Dorset Posted on 13/10/2015 , work completed 13/10/2015
First rate job.
Customer Service
Quality
Value
Paul of R P M Plumbers Ltd carried out what was required of him in a most efficient and expeditious manner, and he would be our first choice for any repeat plumbing requirements.
Peter, Hampshire Posted on 12/10/2015 , work completed 12/10/2015
My Review
Customer Service
Quality
Value
A very good service, helpful and friendly
Shirley, Dorset Posted on 08/10/2015 , work completed 08/10/2015
Prompt and professional
Customer Service
Quality
Value
Prompt and efficient.
Ronald, Dorset Posted on 08/10/2015 , work completed 08/10/2015
Brilliant job.
Customer Service
Quality
Value
A difficult job done with patient and efficiently, can't fault it.
Patricia, Dorset Posted on 08/10/2015 , work completed 08/10/2015
My Review
Customer Service
Quality
Value
Service done very well and am quite satisfied with the work done
Reginald, Dorset Posted on 08/10/2015 , work completed 08/10/2015
Good service.
Customer Service
Quality
Value
Work carried out promptly and professionally.
Julian, Dorset Posted on 08/10/2015 , work completed 08/10/2015
Skilled professional.
Customer Service
Quality
Value
He arrived on time and was very polite. He understood the problem, and fixed it quickly and without fuss, having brought the spare parts with him. He charged the quoted price.
John, Hampshire Posted on 07/10/2015 , work completed 07/10/2015
Good but expensive
Customer Service
Quality
Value
YPB responded quickly to replace valve head/valve. Office person said they do a lot of those jobs. Diagnosed as probably valve head (Drayton MA1) and gave price of £259 to replace. £120 labour and £139 for part = very expensive considering retail cost of part about 50% of this. Good quick response; good quality work for (simple) task.
John, Dorset Posted on 07/10/2015 , work completed 07/10/2015
Excellent & Speedy
Customer Service
Quality
Value
Rang me back speedily & came to the house within the hour. Work completed in a professional and courteous manner and for the price quoted. Very polite and pleasant worker. Will use firm again
Lesley, Hampshire Posted on 05/10/2015 , work completed 05/10/2015
Fast and efficient
Customer Service
Quality
Value
Sourced and fixed mains water leak in the kitchen.
Richard, Dorset Posted on 05/10/2015 , work completed 05/10/2015
Prompt and professional
Customer Service
Quality
Value
On time and very helpful.
Anne, Dorset Posted on 02/10/2015 , work completed 02/10/2015
Efficient and Courteous
Customer Service
Quality
Value
Good efficient service
Neil, Dorset Posted on 02/10/2015 , work completed 02/10/2015
Very Good Job
Customer Service
Quality
Value
Very good and tidy worker. A difficult job done very well.
Janet, Dorset Posted on 30/09/2015 , work completed 30/09/2015
Good job!
Customer Service
Quality
Value
Very quick and cleaned up well! Done a good job. Highly recommend their service
Kelly, Dorset Posted on 28/09/2015 , work completed 28/09/2015
Excellent workmanship.
Customer Service
Quality
Value
Prompt service. Very pleased with everything.
Pauline, Dorset Posted on 25/09/2015 , work completed 25/09/2015
Quick Turn Up - Work Completed Well
Customer Service
Quality
Value
Able to turn up on the day I called. Gave the cost before turning up. All work completed and finished
Which? Trusted Traders Consumer Posted on 24/09/2015 , work completed 24/09/2015
Very professional job
Customer Service
Quality
Value
Fast and professional service
William, Dorset Posted on 24/09/2015 , work completed 24/09/2015
Excellent
Customer Service
Quality
Value
Very impressed. Good communication from company and employee. Work carried out efficiently. Recommended.
Michael, Dorset Posted on 23/09/2015 , work completed 23/09/2015
My Review
Customer Service
Quality
Value
Good quick efficient
Roland, Dorset Posted on 22/09/2015 , work completed 22/09/2015
Excellent job
Customer Service
Quality
Value
Excellent work and professionalism. Turned up on time & kept us fully informed of all the stages. No hesitation in recommending.
Ann, Dorset Posted on 21/09/2015 , work completed 21/09/2015
My Review
Customer Service
Quality
Value
Seemed very thorough
Sandra, Dorset Posted on 19/09/2015 , work completed 19/09/2015
Excellent job
Customer Service
Quality
Value
Excellent job
Alan, Dorset Posted on 17/09/2015 , work completed 17/09/2015
Superb work job.
Customer Service
Quality
Value
An excellent attention to all work done, would automatically use this firm at all times.
Gordon, Dorset Posted on 16/09/2015 , work completed 16/09/2015
Very good and professional
Customer Service
Quality
Value
Very good service, prompt, highly efficient. Would recommend.
Margaret, Dorset Posted on 16/09/2015 , work completed 16/09/2015
My Review
Customer Service
Quality
Value
Very friendly service. Excellent job. Quick to deliver service.