Endorsed by Which?

YourPlumber Limited

4.8

340 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jul 2020

About

About us

We're based in Charminster, Bournemouth and provide a full plumbing and heating service across Bournemouth, Poole and Christchurch.

The services we provide include:

Installation of new boilers and central heating systems.
General plumbing repairs to taps, toilets, showers, pumps etc.
Boiler and central heating repairs
Routine annual servicing to boilers and central heating systems, including Gas Safety Certificates

Key features of our service

Clear, upfront prices, including parts and VAT.
Convenient 2 hour appointment windows.
1 year workmanship guarantee.
Card payments accepted.
Monthly finance plans available for boiler upgrades.

To find out more or book an appointment today, call us on 01202 230070.

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Immersion Heaters
    • Radiators and central heating
    • Gas safety testing and inspection
    • Underfloor heating
    • Power flushing
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • Drain clearance contractors

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
340 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Excellent job
Customer Service
Quality
Value
Friendly, polite, professional service.
Alexander, Dorset Posted on 28/07/2017 , work completed 28/07/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 10/08/2017)
Thank you for your business and kind comments Alexander.
Prompt & helpful
Customer Service
Quality
Value
Dave called very promptly and was courteous and helpful. Repaired and got the tap working. However warned that as a repair it might soon need replacing advised the best way to obtain a new tap if/when needed.
Colin, Dorset Posted on 28/07/2017 , work completed 28/07/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 10/08/2017)
Thank you so much for reviewing our service. We'll be sure to pass on your compliments to the plumber who attended.
Prompt & efficient
Customer Service
Quality
Value
The plumber arrived at the time stated. He checked what needed to be done. He prepared the new cylinder and then installed it in an efficient manner. A job well done. He then tidied the area.
John, Dorset Posted on 31/07/2017 , work completed 31/07/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 21/08/2017)
Thank you for the review John, and we will be sure to pass your comments to the engineer that attended.
Prompt courteous and professional
Customer Service
Quality
Value
Slow dripping tap. Options new tap, or fix existing. Recommendation to fix/service old tap, quote for job given. Top serviced, no leak, job done. Thank you.
Christopher, Dorset Posted on 31/07/2017 , work completed 31/07/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 10/08/2017)
Hello Christopher, thank you for your kind comments and taking the time to review us.
Prompt & professional
Customer Service
Quality
Value
Happy to recommend - arrived on time. Work comes with a one year guarantee.
Bryn, Dorset Posted on 08/08/2017 , work completed 08/08/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 21/08/2017)
Thank you for the review Bryn and pleased to have been of service.
Excellent job
Customer Service
Quality
Value
Very prompt. Very professional. Would definitely recommend.
Susan, Hampshire Posted on 10/08/2017 , work completed 10/08/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 21/08/2017)
Thanks for the review Susan, and glad to be of service.
Brilliant job, prompt and professional.
Customer Service
Quality
Value
Dave. I find him a good worker. Friendly, reliable. Does a good job. All 3 on opp page as well.
Maureen, Dorset Posted on 15/08/2017 , work completed 15/08/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 06/09/2017)
Thank you Maureen. I will pass your very kind comments to Dave. We hope to see you again.
Professional Job
Customer Service
Quality
Value
Did the job professionally. Polite and helpful. Efficient and competent. Would use this plumber again.
Dorothy, Dorset Posted on 21/08/2017 , work completed 21/08/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 06/09/2017)
Thank you Dorothy. We will pass your kind comments on to the engineer that attended.
Excellent Service All Round
Customer Service
Quality
Value
Prompt response to issue which resulted in Plumber (Matt) identifying the problem. Arranged fitting of new tank for next day. Plumber attitude/interaction/work excellent.
Roy, Dorset Posted on 22/08/2017 , work completed 22/08/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 06/09/2017)
Hello Roy, thank you for your kind comments. We hope you enjoyed your holiday :)
Excellent
Customer Service
Quality
Value
Excellent advice and job. So far we are satisfied.
Barry, Dorset Posted on 23/08/2017 , work completed 23/08/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 06/09/2017)
Hello Barry, thank you for taking the time to review our company. Glad we could have been of service.
Prompt and professional.
Customer Service
Quality
Value
Very prompt response. Work required and costs clearly explained. Very satisfied with work done.
Sheila, Dorset Posted on 29/08/2017 , work completed 29/08/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/09/2017)
Hello Sheila, thank you for taking the time to give your feedback - it is much appreciated. kind regards Sophie
Professional job
Customer Service
Quality
Value
The plumber arrived on time and did a professional job. The price charged was that agreed prior to his visit.
Raymond, Hampshire Posted on 30/08/2017 , work completed 30/08/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 10/10/2017)
Thank you for the feedback Raymond.
Reasonable Job
Customer Service
Quality
Value
Job was what I expected, although I was quoted £105 I was charged £120 both prices I found very steep. These prices also included a discount for over 65's therefore would have been even more otherwise.
Denise, Dorset Posted on 01/09/2017 , work completed 01/09/2017
My review
Customer Service
Quality
Value
Excellent as always
Anonymous Posted on 14/09/2017 , work completed 14/09/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/09/2017)
Thank you for the very kind words, it is very much appreciated. Hope to see you again :)
Did what they said on the tin!
Customer Service
Quality
Value
We called two other local plumbers without any reply. 'YourPlumber' answered (probably via a national link) and said they would call back which they did same day arranged an appointment and quote all of which was honoured - good job.
Brian, Dorset Posted on 15/09/2017 , work completed 15/09/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 10/10/2017)
Thank you for the great feedback Brian. Glad to have been of service! Hope to see you again.
Excellent Service
Customer Service
Quality
Value
Excellent service and speedy response.
Happy Customer Posted on 20/09/2017 , work completed 20/09/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 03/10/2017)
Thank you for your review and glad we could have been of service!
Excellent
Customer Service
Quality
Value
Prompt, courteous and professional. Would use this service again. Recommended
A J, Dorset Posted on 21/09/2017 , work completed 21/09/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 03/10/2017)
Hello AJ, thank you for the review. We will pass your comments on to the engineer that attended.
Excellent
Customer Service
Quality
Value
I have used this company a few times now, and as usual, excellent workmanship, I would recommend this company to anyone.
Raymond, Dorset Posted on 21/09/2017 , work completed 21/09/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 03/10/2017)
Thank you for the review Raymond, and glad we can keep being of service!
Fast, efficient service
Customer Service
Quality
Value
Initially disappointing as I was given the wrong date so wasted an afternoon waiting! However, on the correct date, I received a phone call to say Matthew was on his way. On arrival, he was able to replace the faulty part, he was extremely polite, thorough & tidy!
Theresa, Dorset Posted on 22/09/2017 , work completed 22/09/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 10/10/2017)
Thank you for the feedback Theresa. We are sorry there was a confusion regarding the initial date, but glad we could redeem ourselves and show you what great service we normally provide. Hope to see you again.
Job well done
Customer Service
Quality
Value
Routine boiler service. Very professional and efficient.
Diane, Dorset Posted on 25/09/2017 , work completed 25/09/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 03/10/2017)
Thank you for taking the time to review us Diane, hopefully see you next year!
Excellent work
Customer Service
Quality
Value
Matthew arrived at exact time per prior phone call. Loveliest young man, answered all my questions re-boiler and happy to give advice. Agreed to have my annual service with this company. I would not hesitate to recommend them. I will use them for all future plumbing work.
Patricia, Dorset Posted on 27/09/2017 , work completed 27/09/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 10/10/2017)
Thank you for the very encouraging feedback Patricia. I will be sure to pass your comments on to Matthew, and we look forward to seeing you next year!
Prompt & professional
Customer Service
Quality
Value
Satisfaction with the job.
Lilian, Hampshire Posted on 28/09/2017 , work completed 28/09/2017
Great!!
Customer Service
Quality
Value
Very Happy with service from YourPlumber. Girls in the office are very helpful and plumbers are very polite and respectful. Give them a go, you won't be disappointed!!
Joanna, Dorset Posted on 04/10/2017 , work completed 04/10/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 17/10/2017)
Thank you Joanna, we will share your comments with all of the staff.
Prompt and professional.
Customer Service
Quality
Value
I received excellent service from beginning to end.
Stanley, Dorset Posted on 05/10/2017 , work completed 05/10/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 17/10/2017)
Thank you for your comments Stanley, we are glad you are happy with the service.
Brilliant job
Customer Service
Quality
Value
It's nice to know that there is an engineer who you can call on to get the job done properly.
Christopher, Dorset Posted on 06/10/2017 , work completed 06/10/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 17/10/2017)
Thank you for your comments Christopher, we are glad you are happy with the service.