Endorsed by Which?

ZEN Windows & Conservatories

5.0

34 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–17:00
  • Sunday 10:00–15:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

We specialise in replacement windows, doors and conservatories. All of our windows are A-rated as standard and our products covered by solid guarantees which are insurance backed. We are Certass registered and approved to carry out installations in accordance with current building regulations. We supply the superb Duraflex Diamond Suite PVCU system, and specify Ultraframe for all of our conservatory roofs; both of which are second to none in terms of quality and durability.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
    • Double glazing repairs
  • Conservatories

  • Glaziers

    • Replacement window services and repairs
    • Window consultants
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Sash windows
    • UPVC Windows
  • More Services

    • window installation
    • window installers
    • window company

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
34 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Fantastic Service
Customer Service
Quality
Value
Paul kept in touch with me RE prices & the order. He turned up when he said he would. He replaced misted up windows/door & then completed 5 other little jobs that I either asked him about or he saw. e.g. sorted a sticky handle, sealed a leaking gutter. He was polite, friendly & respectful. I recommend him 100% Thank you Paul!
Elaine, Avon Posted on 14/05/2018 , work completed 14/05/2018
First rate work - Quick and very Efficient
Customer Service
Quality
Value
I had 5 double glazed windows installed. Paul visited my house and did a quick survey for the quote. During the visit he answered all my questions and advised where necessary, at no stage did he try to "sell" anything, he just measured, advised and left, it was all done in about 30 minutes. His quote was roughly in line with 2 previous quotes I had received so the only decision I needed to make was which one? Paul won the contract for the following reasons: 1. As described in the first paragraph 2. Paul came across as a very personable person, easy to talk to, very polite and not all "pushy". All the work was done very efficiently and completed in two days. While he was in my home he was polite, quiet and just got on with the job in a very professional manner. The work was done to a very high standard and the work area was always cleaned up after each stage. I am very pleased with my new windows and as a result I have invited him back price up replacement French doors and a back door. I can happily recommend Zen windows and I feel confident you will be pleased with any work they do.
Jacqueline Anderson Posted on 06/05/2018 , work completed 06/05/2018
Highly Recommend - Great Job
Customer Service
Quality
Value
Great customer service from enquiry to completion. Paul, our contact, has been extremely helpful and accommodating and our appointments have been easy to make and have been fitted in around our lifestyle. The installers, Tim & Mark, were friendly and professional. They cleaned up after their work well and were hard working & trustworthy. Would definitely recommend ZEN to anyone looking for new windows!
Jo, Avon Posted on 23/03/2018 , work completed 23/03/2018
Excellent Service
Customer Service
Quality
Value
From the first contact until completion Paul could not have been more helpful. The work was completed on time (fitting it into my schedule of availability!) to an excellent standard and was very good value. At the end, apart from a lovely new back door, you would not have known he'd been there. I cannot speak highly enough!
Duncan, Hampshire Posted on 16/03/2018 , work completed 16/03/2018
Happy customer
Customer Service
Quality
Value
Zen have fitted a new porch for me. They were cheaper, quicker and more friendly than the other 2 companies that quoted. We are really pleased with the service and product!
Which? Trusted Traders Consumer Posted on 16/03/2018 , work completed 16/03/2018
Perfect
Customer Service
Quality
Value
Excellent customer service from start to finish. I've never known such clean and tidy workman, really impressed with the finished product. Paul was very flexibly and managed to work a tight deadline. Would definitely recommend them and use them again.
Sazzerlou Posted on 09/03/2018 , work completed 09/03/2018
Fantastic workmanship
Customer Service
Quality
Value
The tradesman were fantastic. Excellent communication and correspondence from the start. Their work was faultless. Impeccably clean and a pleasure to deal with.
Mark, Avon Posted on 20/02/2018 , work completed 20/02/2018
Great job
Customer Service
Quality
Value
This company has installed 2 windows and 1 door. I have asked them to quote for 2 more.
M, Gloucestershire Posted on 17/02/2018 , work completed 17/02/2018
Polite, prompt & professional.
Customer Service
Quality
Value
Service was brilliant from the initial quotation to after sales care. We had tight deadlines & the team worked around these with no fuss. Arrived promptly on the day & kept dirt to a minimum. Would definitely use again!
Paige, Avon Posted on 16/02/2018 , work completed 16/02/2018
Outstanding Job!
Customer Service
Quality
Value
Paul was excellent throughout: communicated effectively and kept us well informed. Fair price that they stuck to. Prompt, punctual service. Supremely polite and considerate, always tidied up afterwards. Paul shows meticulous attention to detail and returned to tweak a couple of points he wasn't happy with. Friendly, would highly recommend.
Stephanie, Avon Posted on 24/11/2017 , work completed 24/11/2017