Which? uses cookies to improve our sites and by continuing you agree to our cookies policy.

Cost guide: computer repair

We’ve contacted some of our Which? Trusted traders to create a snapshot of how much a variety of computer repairs could set you back.
men in circuit board looking at computer repairs

If your computer stops working, you'll need to hire a computer repairer. Use our guide to what various jobs could cost. 

Hardware failure

Job

Details

Price

Time to complete job

Good to know

Laptop computer - supply and replace power socket

n/a

£90

1-2 hours

n/a

Desktop - power supply failure – supply and replace power supply unit

Supply and replace ATX power supply unit of 500-600 watts

£65

0.5–1 hour

n/a

Desktop - replace hard drive

Hard drive failure. Supply and replace 500Gb hard drive. Reinstall software. Transfer data from old hard drive to new.

£130

2–4 hours

If data needs recovering (ie it’s not as simple as a straight transfer) then expect this to take longer.

Virus or malware removal

Job

Details

Price

Time to complete job

Good to know

PC - removal of malware (scamware or spyware)

Scan, remove and repair. Assuming a common type of malware.

£45-90

1–4 hours

Typical price and time depend on the severity of the problem.

PC – removal of virus

Scan remove and repair. Assuming most common virus.

£45-90

1–4 hours

Typical price and time depend on the severity of the problem.

 

Accidents

Job

Details

Price

Time to complete job

Good to know

Laptop – liquid damage/drink spillage

Quote for drying out various parts. Assuming that nothing needs replacing.

£45-£67.50

24 hours+

Parts will need to dry out for at least 24 hours. It’s likely that some parts might need replacing after an accident like this, particularly the keyboard. So be prepared to pay more.

Laptop - supply and replace broken laptop screen

Supply and replace a 15.6 inch screen.

£120

1–2 hours

These prices include the parts needed but this might vary depending on the make and model of your laptop. Although the actual job should only take an hour or two, if the part is not in stock you might have to wait several days for it to be ordered.

Installations and upgrades

Job

Details

Typical price quoted 2017

Typical time to complete job

Good to know

PC - install new operating system

Install latest Windows package on a PC

2017 – Windows 10

£45 for install if Windows 10 supplied

£145 if the repairer supplies Windows 10

1-3 hours

Expect to pay at the lower end of the scale if you provide your own Windows software. Asking the trader to supply software will increase the price. Most traders can supply software, but you might be able to buy it more cheaply yourself elsewhere.

Visit customer’s home to set up a new desktop computer

Set up home PC with standard monitor, mouse, keyboard, printer and wi-fi.

£55

1–2 hours

This is a basic set up of hardware. Expect to pay more if you want data transferred from an old computer or any software installed.

Data and maintenance

Job

Details

Typical price quoted 2017

Typical time to complete job

Good to know

PC - carry out a general service

Machine running slow. Clean up; no faults or upgrades needed.

£60

1-2 hours

n/a

Laptop – transfer all data and reinstall programs from hard drive of old laptop to new laptop

Assuming laptop has 320GB hard drive and is running Windows 10.

£50

1–2 hours

Typical price and time to complete job depend on how much data there is on the hard drive.

Please note you will need to provide the original installation media ie CD / DVD or internet download to reinstall programs – you cannot take them directly from the old hard drive.

More on this…

Here are some other articles you might find helpful