For the team at Sheffield Flooring Solutions (SFS), business is a real family affair. Many of the employees are connected by family ties and personal relationships.
Company owner Lisa Clarke believes that’s the magic ingredient that has helped the company achieve its glowing customer reviews.
‘We are proud to say we are a family-run business,’ Lisa told us. ‘That’s what makes everyone go over and above. That’s why we get the reviews we do.
‘To us it’s not about the value of the job, it’s about getting satisfaction for the customer. We give care to absolutely every customer that comes through the door.’
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Going ‘over and above’
The firm joined Trusted Traders just over a year ago and the team is thrilled they’ll now be able to display the winner’s logo.
‘I think if you have the Which? Trusted Traders logo it gives customers more confidence,’ Lisa said.
‘It’s great to be able to show we are doing something over and above what everyone else is doing.
‘We’re made up. For a little business in Sheffield, it’s phenomenal.’
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