LCM Flat Roofing received the 2025 Which? Trusted Trader of the Year award, ahead of several other excellent award nominees.

The Which? Awards, now in their 19th year, recognise companies that offer outstanding products, great customer service and value for money, from retailers to banks and car manufacturers.

AJT Showers, Balhousie Glazing, Easystep Stairlifts, and Regal Kitchens were also shortlisted for the award.

Stand out from the crowd and become a Which? Trusted Trader today.

Reliability, trust and flexibility is key 

LCM Flat Roofing is a family-run roofing business that covers all aspects of roofing, including fascias, soffits, guttering, chimneys and conservatory conversions. Specialising in flat roofing systems, the company prides itself on excellent customer service and transparent pricing with no upfront costs.

Customer reviews frequently mention how the team goes above and beyond demonstrating not just technical skill, but also integrity and a customer-first approach.

LCM’s all-round exceptional performance is reflected by near perfect scores on its Which? Trusted Traders profile, with a 5-star overall rating, 5 stars for customer service, 5 stars for quality, and 4.9 stars for value.

A recent review from a delighted customer said: ‘I was very impressed with the professionalism and flexibility of Liam at LCM Flat Roofing as well as the workmanship. Liam was great at keeping in touch and replying to my communications. The quotation was clear and detailed. Liam was incredibly flexible which I really appreciated as our build project kept being delayed, but he always accommodated us. Liam is very pleasant to deal with and easy to talk over the work with. I would highly recommend LCM Flat Roofing.’

Helping the community

The company helps out customers and the community where it can, from helping to move furniture so work can be completed, to fixing a leaking roof for a local wildlife hospital charity that couldn’t afford the repair.

LCM also sponsors a local rugby club, village church, flower festival and primary school, and made a £100 donation towards a new school library. 

Thoughts from the judges

You can watch LCM's acceptance speech here.

The judging panel said: ‘LCM Flat Roofing has truly set itself apart, standing out among a strong panel of five finalists. Their outstanding reputation, exceptional service and commitment to their craft have earned them this well-deserved recognition. In an industry where trust and expertise are paramount, their ability to build lasting relationships with customers is impressive.’

Anabel Hoult, Which? Chief Executive, added, ‘Congratulations to LCM Flat Roofing on its win at this year's Which? Awards. Their dedication to providing outstanding services for their customers along with giving back to their communities is the true embodiment of what being a Which? Trusted Trader means. The Which? Awards judging standards are incredibly high, so to be named as a winner is a huge achievement - something only achieved by the best of the best.’

Congratulations to LCM Flat Roofing for winning Which? Trusted Trader of the Year 2025.

 

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