1-2-1 Plumbers

I have known this gentleman for nearly five years he initially called me in since he was having trouble with his newly installed boiler which neither the installer nor the boiler manufacturer would fix. I identified the problem and fixed it for him and even helped him by writing a report so that he could try to get compensation from the installer. I have been back every year to inspect the boiler and to carry out other plumbing. I contacted him to arrange this year’s inspection and he informed me that he didn’t have any parking permits and I should park behind the back of his property in an industrial cul de sac. I have never liked to park there since it is private land where not only can you get blocked in by delivery trucks but there are signs up stating £100 fines for parking. I have parking permits so parked in road. I knocked on door and was greeted by my customer getting very agitated by me not coming in from the back. After a discussion I made my way to the back of the property and I was asked to remove my shoes which I refused due to it’s not a good idea to carry tools with no foot protection. I was then asked to put on shoe covers to walk on a smooth tiled floor once again I questioned this since only five feet to boiler. Customer asked me to leave getting more and more agitated and I felt threatened by his behaviour. It’s very sorry that a good relationship has come to this and I bear no ill will to him but felt compelled to respond to the inaccuracies.