Our kitchen door would not close. It had been stiff for a few months. We could not get in touch with our usual locksmith. So we tried a few others. I wasn't too happy with their response, so I decided to make one more phone call, and spoke to 101 locksmiths. Their response was rather more re-assuring. He said his call-out rate was £80 an hour plus we would have to pay for any materials. Paul turned up on time and got straight to work. He was not quite what I expected, his history and work experience I found very interesting. I was not expecting a fitter with a background in avionic design. He saved our door by fitting a new gear into it, and did his best to repair the fitting. I asked him back to fit 3 sets of window handles and keys. He also fitted a brand new handle to the kitchen door. He is a very pleasant and interesting man and his work was of very high quality. I was very pleased that I made that extra phone call. Highly recommended.