123v PLC

We are very pleased with our new carport, which is unobtrusive and sleek. The company have been professional and helpful from start to finish, from initial discussions about different design options, optimisation of size in the space available, the requirements for the carport base to support it, requirements of the planning authorities, and sheer hard work in fitting it to a high standard. They were able to hide the guttering at the rear. We had not previously been a fan of carports, but have now changed our minds.

I had searched for a canopy to cover decking next to my house. I came across 123V as an installer, and noted that they combined their canopy with Solar Panels from Polysolar Ltd. This was an ideal mix for me. This was their first venture into a residential solar installation in Scotland and some hiccups along the way. There were delays due to MCS certification caused by a lack of communication between BSI and MCS, in no way due to123V or Polysolar. Throughout, William at 123V was very helpful and the eventual installation ran very smoothly. I am well pleased by the canopy and the benefit of the solar panels. This has been an excellent service from William and the team at 123V and I can heartily recommend them for their support through this process and commitment to this collaboration.

Excellent service and helpful friendly staff from quote to fitting. Quote accepted and date for installation given within 4 weeks. Fitters arrived on the day and got on with the job. Looks great and would highly recommend this Company.

We worked alongside 123v_plc for the first time this week, assisting them in the installation of a Solar PV Canopy with Bifacial PV Modules. William and the team were a joy to work with and did all aspects of what they said on time and to the highest of standards. We will be working with them again in the future, without doubt and we would thoroughly recommend them and their products. From all the Team at M&F Group.

I contacted 123V by email enquiring about a bespoke veranda built with a 23Deg deviation from the square of the building. They supplied a quotation and William, Sam and Gabriel visited my house to check all dimensions supplied. A price was agreed with terms and date for installation. Due to issues I had with my roof I had to postpone the date of installation by some 5 Months which William confirmed as this would not be a problem. Sam and the team arrived and completed the installation in 2 days to a very professional standard. They were polite and courteous very tidy and left an exceptional job. During the whole process, Lindsay the office administrator kept me informed of the stage payments required and dates due. Highly recommend William and all of the 123V team for their professionalism, quality and service supplied. It's a pleasure in this day and age to get a company that's trustworthy.

I contacted 123v having read reviews online as I was looking for a Carport installing to my property in West Cumbria. Following an online enquiry I was contacted by William and a quote prepared very quickly, following a site survey by Sam I was happy to go ahead with the project. Within a week we had agreed an installation date and details and after a brief chat with Lyndsay in the office a date was agreed, deposit paid and the following day the team arrived and started work. The whole project took a day and a half and with minimal disruption and the finished job looks great and is a fantastic addition to my home. Very pleased with the whole interaction and finished product and would recommend 123v for their excellent service and delivery.

All though the team are out of Devon they were always prompt excellent review of winds and process of best suited product. Robin owner and engineer explained fully all processes. Then gave quote and all flowed brilliantly to fitting. After care superb brilliant communication at all times. Dib and Jake turned up to fit gave good assessment of best height and fitted immediately after a 4hr drive and on to their next job in Cornwall. Ensure they have good strong tea and biscuits. The fit is quality looks really good and serves good purpose as I intended. Covering an area for motorbike/car and hot tub. Both worked known stop bless them in cold windy conditions with no complaints. Pam & Lyndsay in the office they were great quick to complete sorted all monies. No problem. Will offered financial advice buy now pay later good option for those who need it though decided to pay up. Overall what a good business from boss to workers. Product is beautiful and cosmetically very practical and sure it’s put more value on my house. 10year guarantee. Would think a certificate to that would be better but it’s in writing on the invoice. Don’t wish to give new homeowner costs. So please consider A4 certificate. Thanks. Hope all is well.

From the first contact to William for sales through to the survey by Robin and Sam, the paperwork and planning by Lyndsey and the team in the office and the installation by Sam and Gabriel we could not fault any part of the 123v process. Everything was done when they said it would be done and to our complete satisfaction. Fully recommended without any hesitation.

Stunning veranda, exceptional work. The company kept in touch throughout the process. Completely trustworthy.

Well chuffed with my carport. Sam and his chum were very efficient and completed the job professionally. Thank you to William and the girls in the office who kept me notified on installation dates. And another thanks to the boys in manufacturing.

I highly recommend 123v PLC. Throughout the process, they were professional, competent, and dependable. William took the time to really understand what we wanted and provided us with options to suit our budget. Throughout the design of the veranda, Sam kept in regular contact with us to make sure it was exactly what we wanted, taking care and consideration of how we wanted the space to look after they had fitted it. We talked about putting a log burner on the veranda and Sam gave us great advice and guidance: he really went above and beyond in my opinion. Everyone from the crew who came to fit the veranda with Sam, to the office staff who were dealing with our paperwork, they were all outstanding. This company is one of the good ones!

From inception to completion the communication and advice was excellent. We were given a timescale for the installation which was achieved and the project was completed in advance of the estimated completion date. William was very professional in his approach and communication, the office staff Lyndsay/Pam were very helpful and attentive and the installation team of Sam and Gabriel were excellent, polite and tidy. Well done 123v we are delighted with the end product and will recommend you to anyone that we know of who may be looking for this type of work. Thank you

Full marks for a highly professional service. The Site visit, planning and measuring were thorough and they were able to provide guidance from their considerable experience of projects such as this as well as samples of the quality of the materials to be used. Also advice on replacing ageing guttering prior to the job. The outcome is that we are delighted by this addition to our property. It is a huge improvement which we will now add to by replacing the slabs. I would say that this high-quality veranda has added at least what it cost to the value of the house and improved the versatility of the garden greatly.

We are delighted with the canopy and the entire process, from ordering to final installation, went quickly and smoothly. The installers were professional and tidy and the work was completed quickly and on time. Communications with the company were excellent before, during and after installation. We highly recommend the company and the product.

Robin and Jayne drove down from Scotland to South Wales on a Sunday to introduce themselves and the Company 123v . The process was explained , designs and prices submitted to me for a Bespoke Carport / Canopy which were acceptable . The team of Dave, Alastair and Yanik were very professional and were a pleasure to have on site. The work was held up for a week because of the Coronavirus shut down, but work carried out with social distancing observed, and the job completed on time with an excellent job done. The office staff of Pam and Lyndsay were always available with nothing too much trouble. The whole company works together as a very good team to provide excellent customer service. I would recommend them to anybody.

We recently had a garage extension and decided to cover our back yard and renew our carport. We were lucky to find 123v PLC and their representative came along straightaway with samples of their products and took measurements to give us a quotation which was sent to us promptly. I could call and discuss it further to adapt it to our budget. One of their directors (Dave) made a further visit to go through the design and took time to answer all my questions. Throughout the manufacturing time, I was able to speak with William and Robin who are also directors and they have always been very informative and helpful. The installation was exactly on time as promised and we had Dave and Yanik who were immensely professional and helpful staying late hours to finish the job on time. We are over the moon with the final product and every time we look at our Veranda enjoy the workmanship and usefulness of it. The icing on the cake was speaking with the Operations Director (Pam) at the end who immediately sent us our 10 year guarantee. We can not recommend this great company highly enough.

From the start of my investigation to completion, the 123v team were there to give advice and guidance on the implementation of a Cantilever Carport at my property. The erection of the carport was completed on time and on budget. Everyone I spoke to on the phone was helpful and courteous as were the men who came to erect the carport. I am more than pleased with the final product and am confident that if any issues arise the Company will honour the 10 year guarantee.

Initial problems were resolved in a satisfactory and timely manner. Overall very pleased with the finished article.

Completely customer service from beginning to end. Extremely polite and fun never once pressurised. Value for money.

123 removed an old carport and fitted their better replacement. This was not a simple job and when the old way came down there were a number of surprises. All were overcome. 123 went above and beyond the contract to ensure we were fully satisfied with their work.

1) I am somewhat disappointed at the lack of attention to detail in your quote in that no drawing was provided and the communication between your sales person the surveyor and myself. It was remiss of me not to have been more demanding for more detail before confirming the order. But assumed attention to the following points would be addressed 2) The result is the width of the carport being 500mil short of the width of my drive. It was not pointed out that 5.5m would mean jointed beams to cover the full width of the drive It was remiss of me not to have been more demanding for more detail before confirming the order. But assumed 3) After taking down the existing porch the pointing was not replaced from where the lead flashing had been removed. 4) An existing flood light was in the way. The fitters did not mention this, they removed it. I later discovered that it had not been unscrewed but the cast metal fixing lugs had been broken off and the light placed on the garage roof. The result is that it is not reusable and has to be replaced. It seems a shame that the customer experience of what seems to be a good product has been spoilt by poor communication and attention to detail.

We had a new carport fitted. The company responded promptly to our enquiry, came to visit us at our convenience and fitted it when it suited us. We are very pleased with the work and the fabric, it looks good, work was very neat and tidy. Our only slight point is that if the salesman had pointed out where there would be an extra joint, we might have changed the size. This is not a problem and the work looks great. A pleasure to deal with this company.

After searching for a company to provide a veranda to the rear of our property, we looked at and discounted all the usual suppliers and eventually located a number of bespoke manufacturers. After several visits and quotes we selected 123v who assisted fully with design advice and the planning application (as ours was slightly above permitted development). Now whilst there were some issues during this process, we would immediately add that 123v were exceptionally flexible and determined to resolve them to our complete satisfaction which they did. This should be seen as a positive sign of their total commitment to customer satisfaction as, quite often, you can be lured into a companies hype and glossy brochures with promises that disappear one they have your cash. This was definitely not the case with 123v. We have lived with the veranda now since 2013 and it has not failed to bring family joy as a great asset, as an additional outdoor room. It has not failed in its appeal or appearance during this time and retains its place high on our most favourite room in our house. I have no hesitation in recommending 123v and their team.