Endorsed by Which?

1st Call 24-7 Ltd


12 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours


After 15 years experience within the construction industry, 1st Call 24/7 Ltd was established in 2005, and has since enjoyed continued success and rapid growth, expanding our range of services year after year.

At 1st Call 24/7 Ltd it is important to us that our customers are happy and receive the best possible service, with value for money. Our prompt, reliable, friendly service will guarantee we stay ahead of the competition and will ensure our valued customers continue to spread the word throughout their families, friends and neighbours.

We pride ourselves on the service we provide which is why a large percentage of our customers are from repeat business, or satisfied customers supplying excellent first hand references.

We cover all plumbing needs, heating, property renovations, appliance servicing & safety as well as supplying & fitting kitchens.

We are proud to be working with letting agents and holiday rentals on the maintenance and improvements of their properties.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom suppliers
    • Bathroom tiling
    • Electric Showers
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Kitchen fitters

    • Kitchen design
    • Kitchen installation
    • Kitchen refurbishment
    • Kitchen tiling
    • Kitchen worktops
  • Property refurbishment contractors

  • Fencing

  • More Services

    • boiler repairs
    • heating repairs
    • garage conversions
    • extensions

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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12 reviews
Customer Service
Sort by
Detailed invoice
Customer Service
Work satisfactory, but company has failed to supply a more detailed invoice as required by my insurer for claim purposes. Have requested it by email and telephone message reminder 7 days later. Still no response.
Customer in Gloucestershire Posted on 23/05/2020 , work completed 20/04/2020
Hot water failed
Customer Service
I had tried another plumber who had failed to diagnose why my system was not delivering hot water. 1st Call 24/7 were able to send an engineer immediately and after careful examination, identified an obscure problem with the shower valve and a transfer valve in the system. A quotation was delivered the following day, and the system rectified soon after. The engineers were first class, professional and very courteous. I strongly recommend this company.
Customer in Gloucestershire Posted on 10/08/2019 , work completed 09/08/2019
Professional and very efficient.
Customer Service
Complete refurb of en-suite and upgrade of cloakroom. From first contact I was impressed with the presentation and co-ordination within the company. All work carried out by all trades to the highest standard and in a friendly, cheerful manner. Totally delighted with finished job, which was completed to quoted price and within time schedule.
Sylvia, Worcestershire Posted on 11/03/2019 , work completed 11/03/2019
Prompt and professional
Customer Service
1st Call 24-7 Ltd came to give us a quote for re-fitting out bathroom after B&Q fitters (Homefit) had made a terrible job. I cannot speak too highly of the work which was carried out. Oliver worked in a professional, courteous and positive manner throughout and his positive attitude was a tonic. We now love our newly refurbished bathroom.
Judith, Worcestershire Posted on 11/03/2019 , work completed 11/03/2019
Outstanding Trader
Customer Service
I have used this company many times. The latest project was a complete bathroom refit. The work was completed on time and within budget. The standard of work is exceptional and great value for money. Of particular note are the tradesmen who do the work. They are a very cheerful, highly skilled and an exceptionally friendly team who do the work efficiently, clearing up after themselves as they go along, and thus ensuring the minimum disruption. I can't praise this company enough. If you want a job doing properly with the minimum of fuss, on time, and at sensible value for money prices, then A1 1st Call is a must give a try.
Frank T. Posted on 20/12/2018 , work completed 30/11/2018
Customer Service
This organisation can be recommended on a number of counts but first and foremost for us was the ability to listen and communicate. One sensed that there was both a genuine interest in the customer and to undertake often complex work to acceptable standards. Our new bathroom has been described as 'gorgeous!' The employees at 1st Call are frequently pleasant to engage with and the team as a whole are able to act in an integrated way. In particular there is a willingness to focus on fine details and points of concern and also to follow up on these all of which creates some sense of confidence. One probably pays a touch more for what is on offer but that could be money well spent. Perhaps most of all in our experience is that the staff are accessible on all levels; we would certainly recommend talking to the Director who demonstrates a real grasp of options and solutions.
fredbare Posted on 25/10/2018 , work completed 25/10/2018
Power shower
Customer Service
1st Call installed a walk in shower in our bathroom. The standard of work was 1st class. One minor complaint was dealt with within hours. As before their lads were always cheerful & helpful.
Robert, Worcestershire Posted on 16/10/2018 , work completed 16/10/2018
Bathroom Transformed
Customer Service
From the time that Simon came to do the survey to when the Team left, they have completely transformed our bathroom. The Team consisting of Wayne, Lee and Ryan arrived on time, were very polite, tidy and hard working and have used only top quality accessories and fittings. We are extremely pleased with the end result and would have no hesitation in recommending this company if you want a first class job at very reasonable rates.
Mr & Mrs W Posted on 04/10/2018 , work completed 04/10/2018
The trader replied (on 05/10/2018)
Many thanks for your positive comments - it was a pleasure to work with you and we are so pleased to hear that you're loving your new bathroom just as we hoped you would. We have passed on your feedback to the team and thank you for any future recommendations too.
Mira EV bar shower
Customer Service
As recommended by Which? Trusted Traders I contacted this company and after a full survey by Simon their director realised that, having had a new boiler installed, my thirty year old Mira 415 shower needed replacing - which is what was carried out within the week. First contact on the desk was polite, efficient and pleasant; the fitter who arrived - Ryan - was on time and utterly professional both in his manner and in executing the installation and removing the old unit. He tidied up after himself and I was thoroughly impressed both with his work and the ethos of the company overall. I have no hesitation in endorsing the work that this company can do. In short a good company to work with.
Evans Posted on 16/09/2017 , work completed 16/09/2017
The trader replied (on 05/10/2018)
Thank you very much for your feedback and we are pleased to hear that you were happy with our service from start to finish - we aim to please and excel!
Great team
Customer Service
Simon and his team are always cheerful, clean working and leave the place tidy as possible at the end of each day. Simon discusses any problems and their possible solutions before proceeding further.
Dave, Worcester Posted on 09/08/2016 , work completed 09/08/2016
The trader replied (on 24/08/2016)
Thank you for the review Dave, it was a pleasure to work on your property and we're pleased to hear you were happy with our services.