1st Call Gas Services Limited

We decided to have all our electrical installations checked as it had never been done before during many years of living here. Joe in the office arranged it for us and Oliver arrived at the appointed time and did a very thorough and careful check. A number of things needed attention, Oliver explained patiently and Joe produced a detailed report and went through it with us. Oliver then returned to rectify it all, very clean and efficient, great idea rather than having to make a hole in the wall. Ist Call have done our gas for years but this is the Ist time for electrics. All together great job, reliable, honest, straightforward, efficient, just what 2 pensioners need and appreciate.

Kyle was friendly and pleasant, got on with boiler service, discussed a couple of things re boiler. Left him to it, All good dealt with something relating to pressure going down occasionally. Didn't take too long.

The estimate was clearly explained and outlined. The work was done skillfully and carefully. Took a while with only one person who was pleasant and helpful. New outside piping now well secured and inside pipework tidied up. A new bath panel was added into the estimate and all was done to budget. Everything is working well.

I had booked my annual boiler service not expecting any problems as the boiler is only 2 years old. However, during the service the engineer, Kile, asked me if I had ever noticed a smell of gas. I had, but only occasionally when I opened the cupboard where the meter is, so it hadn't really bothered me. He was concerned and explained what he thought the problem was, and what he would need to do to rectify it. This involved removing the back of, and cutting out a shelf from said cupboard to get access to the faulty pipe. Not the best scenario, but it was necessary and a better option than the possible alternatives! He obviously had to have the rest of his workload rearranged because what was expected to be a 60 minute call turned into several hours of hard work and planning. Thankfully it all went well and no more gas smell. Kile did an excellent job of repairing and replacing the cupboard and shelves and never complained. He was polite and friendly, tidy and was careful about not spoiling the hallway carpet or kitchen flooring. He's a credit to the company, I can't thank him enough.

I recently had Solar Panels and a battery storage system installed by 1st Call Renewables in Sheffield. Joe was helpful from the start. During his site visit he explained where the Batteries and Inverter would fit and the probable route the wires would take from the Panels to the Batteries. The installation included 16 Jinko 455W solar panels, an EcoFlow 5kW inverter and 9.6kWh of battery storage. The whole system was installed neatly and professionally, with the cabling carefully routed through the loft and garage. All the Tradesmen that came to the house were very polite. They arrived on time on the day that had been agreed. They were also happy to answer my questions, including an observation I had after the installation. I realized there was room for two more panels. I paid for these and they were added to the string the next day. As part of going Solar we had an Induction Hob fitted. The Electrician, Oliver, worked out a neat solution for getting the Hard Wiring back to the Consumer Unit. The Solar Panel Installation has now been running for nearly four weeks. The App supplied is informative and you can check any time to see how the system is performing. The Panels generate enough power to run the house with power left to export to the grid. Overall, I am pleased with both the quality of the installation and the service I received from 1st Call Renewables. I would be happy to recommend them to anyone considering having solar panels and battery storage

The engineer has attended for the past 3 years. He is prompt, polite, efficient and informative. No complaints. Always 10/10.

Very good service. Very helpful and clear office support. Engineer was punctual friendly and explained what he was doing clearly. Reasonably priced for a professional job.

We have used 1st call gas for 13 years and everything they have done has been first class. All the plumbers/gas fitters have done excellent work, they arrive on time, do a good job, they are always polite and clean up afterwards. We recently had Kile and he was outstanding. He was exceedingly conscientious, checking and ensuring everything was done correctly. There were 3 separate jobs, the last being to balance the radiators over the 4 levels in our house. He managed what I failed to do even with YouTube videos and what another tradesman failed twice to rectify. Kile was very knowledgeable and clearly explained the problems and how he was sorting the various radiators. A most pleasant and personable person. I have no hesitation in recommending 1st call gas.

Over the years I have had excellent service from this Company. The engineer has carried out gas safety checks on my boiler for the last 3 years and he has told me when a part needs replacing, I have had no faults between services.

David contacted us to make sure the time was convenient for us. He arrived at the agreed time and was quickly hard at work. He was as always very pleasant and professional and explained what was doing, His honesty is beyond question while servicing our boiler he stood up and showed us what had seen on the floor. A £20 note!! We had no idea it was there. Thank you to him so much.. His work completed he tidied and clean up and left us feeling good job well done with above and beyond professionalism An absolute credit to your company He will always be welcome at our house

It was a 2 day job (gas and plumbing). They turned up on time and got cracking with the work. Nice job done, and easy guys to get on with.

Our Combi boiler needed replacing urgently, as the diaphragm had burst and the boiler was condemned. We were recommended 1st Call Gas Services and gave them a call to se if they could come and give us a quote. As soon as I mentioned the urgency of the job an appointment was booked for the same morning. We also got quotes from other Companies but decided to go with 1st Call Gas Services as they gave us numerous options for the boiler and different warranty options too. On the morning of the installation Darrell and Theo arrived promptly, were extremely polite and friendly. They explained what they would need to do . They then just got on with the job. Once the installation was complete, Darrell gave a demonstration as to how the boiler worked and let us ask questions . Before they left they tidied up and disposed of the old boiler and associated pipework.

1st Call Gas Services have been an excellent company to deal with. When booking my annual service they are always polite and arrange a time to suit me,always telling the name of who to expect and time window. I got a call 15 mins before he arrived and he even left his shoes on the step. Very efficient and thorough, always polite. I would'nt hesitate to recommend them.

We rang up because we had an intermittent fault with the thermostat and an appointment was made for the next day. The engineer arrived on time and was very friendly. He gave us all the options and no pressure was made to update and spend money on a new thermostat. He said we had been very unlucky that the previous one had started to fail, but we decided to get a new one rather than keep having to call out. We have used this company for several years and would highly recommend them.

Brilliant Service as always very friendly and helpful Engineer Mike ,Gave a few tips for troubleshooting the system Tank that’s installed. Nothing too much trouble.

Appointment was for 8am. The fitter rang ahead at about 740 to say he was on his way and arrived ahead of time. He showed me how clean the boiler was and completed his work quickly and efficiently. We paid for this top quality gas boiler and it is now 6 years old. Very satisfied and a further 6 years of warranty remains. Always been happy with their services and expect that to continue.

I have used this company since they installed my new boiler some 6 years or so ago. They have never let me down, they contact me to arrange a date for the service at the end of each year and make a date for the beginning of the next year. Their staff are ultra friendly and helpful and the tradesman that carry oyt the work are very professional indeed, explaining exactly what they are doing along the way. I can't recommend them enough.

1st call gas, offer a superb service, from the initial call to the service centre to work being carried out on site. Very happy to recommend this dedicated team, who actually care what they do. Thank you.

First Call Heating were kind , efficient , effective and very rapid . Cannot recommend them highly enough . Sarah was our initial contact and was outstanding , an employee to be highly valued . David who gave us the quote knows his stuff , very professional . Daryl and Theo both of whom carried out the installation, were kind , careful , highly competent and reliable , particularly when dealing with my elderly father in law . The installation was arranged and carried out in a very short timescale . No need to look elsewhere , would highly recommend First Call .

I have used 1st Call Gas Services to service my boiler annually and they have been really good. This year, on the day when everyone awoke to freezing conditions, our boiler wasn't working. We are on the 'vulnerable' list and when I contacted them, they could not have been more helpful, kind and reassuring. Soon someone was here, explained the problem, made a temporary fix because they explained that as it was under warranty, I needed to get the manufacturer in to replace the valve. They could have easily done it and I'd have paid. But they have integrity and honesty, and did what was best for us. Honestly, from the person who answers the 'phone to the person who comes and fixes the issue, can't fault them - so helpful and kind.

Great communication from this trusted company. You always get quality and friendly service from the engineers and a very good price. I always use 1st serve now as you can be sure they are reliable and always put the customer first. A big thanks to our engineers Kyle and Michael!

Their service, as ever, was prompt, efficient and friendly. They do an excellent job. Highly recommend them

We got this number from goggle, what a choice it was , we have had excellent service. Prompt service and friendly service all in one . I would highly recommend to anyone . Amazing Thanks so much .

Had my boiler serviced by 1st Call Gas Services. The engineer was due at 8 a.m. and arrived exactly on time. He was tidy, efficient and everything was completed on schedule with the previously agreed price. The same company fitted the boiler a year ago and did a great job.

1st Call Gas Services fitted a new boiler for me 5 years ago. I have it serviced by 1st Call annually and have always been very satisfied with the service I receive. I get an email reminder and call them to arrange a date. The engineer calls to let me know the time of arrival and they are always friendly, professional and clean, giving advice if necessary. I would highly recommend this company.