1st Call Gas Services Limited

I asked 1st Call Gas back to my property to replace three old radiators with new more efficient ones. The whole process from initial survey through to completion was excellent, and the price was reasonable too. The fitter, Kile, kept me informed and involved throughout the install which was not without its challenges. He consulted me eat very step to ensure the finish result was suitable and left my home clean & tidy.

The service engineer was first class, very professional and respected my property. The company themselves give excellent customer service and trustworthy.

I have used 1st Call Services for a number of years to complete my boiler service. This has included having a new boiler installed by them too. They are very professional, respectful of property, friendly, ontime and efficient. I have never had any issues with their work or conduct. First class service every time. Thank you!!!

Engineer was efficient, helpful and pleasant. Very pleased with the work carried out. Highly recommended.

Chris arrived on time and was a very friendly and pleasant chap. Great service all round and very accepatble price.

All work was completed with the minimum of fuss, David was extremely clean, helpful and thorough. He also offered sound advice about my mum's heating system and this is being moved forward by yourselves. Thank you very much.

I had a new boiler fitted 6 yrs ago and rang the manufacturer to do the first service. The engineer did the work ok but was a bit offhand and the company didn't clean the type of filter I’d also had fitted. As a new boiler, it was clean, easily accessible at waist height so it didn’t take him long but I thought the cost was on the high side. Since then I’ve always used 1st Call Gas Services Ltd to do the annual service. I saw their full page, eye catching ad in my local free magazine. They always answer the phone promptly and politely, plus they tell me the cost of the service, also advising that I can pay by card or cash. I’ve never had to ask and to date it hasn’t differed from what I was told. The engineers have always been prompt and use disposable footwear covers at all time. They are professional yet friendly and are happy to answer any questions I might have. Before leaving they ensure the radiators are hot and don’t need bleeding. Their service is excellent and as long as they are trading I won’t be using anyone else to service/repair my boiler. I’d recommend the company to anyone.

I reported my broken boiler to 1st Call at 10 this morning. They said they would see if yhey could rearrange some jobs to get to me asap. Fifteen minutes later an engineer phoned to say he could be at my house in 20 minutes. He arrived on time and diagnosed the problem as a faulty pump. He had the pump replaced and the boiler working again by lunchtime. I still can't believe how fast and efficient 1st Call were.

I have honestly never dealt with such an efficient, fair and honest company. From the first point of contact, everybody from 1st Call Gas Services were friendly, knowledgeable and patient. Work was completed quickly by a very friendly engineer who took the time to talk me through what he was doing and was respectful while in my home. By the time he was done, you'd never have known he was there (apart from the new radiator!). Really impressed and extremely grateful, thanks again!

I used 1st Call Gas Services Ltd on recommendation from my mother. Booking a time for my boiler service was easy. The engineer called in advance to give me 20 min warning, this was the first call to the day so good to know the time of arrival. The service was completed within 45 min and details of the service and outcome communicated well. Payment was easy by card direct with the engineer.