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Endorsed by Which? Trusted Traders

1st Call Gas Services Limited

Profile thumb ist call logo
4.9

91 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

1st Call Gas Services are fully qualified and accredited gas and plumbing engineers based near the centre of Sheffield. At 1st Call Gas Services, we pride ourselves on providing excellent customer service, maintaining customer relationships and offering the best advice and expertise on your plumbing and gas related problems.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Power flushing
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Emergency plumbing services
  • Bathroom fitters

    • Bathroom design services
  • Gas installers

  • More Services

    • commercial services
    • commercial repairs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
91 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Fast Response to leaking cylinder system
Customer Service
Quality
Value
I live in a city centre apartment with a simple hot water cylinder and immersion heater system. When I was greeted one morning with the cylinder leaking all over the hallway, 1st Call were able to get over to me in less than two hours to diagnose the problem and advise short and medium term actions and solutions. They booked me in for three days later to replace my faulty system. Their representative, Leon, was friendly, helpful and to the point. On the day of work, engineer Kile arrived on time, began work straight away and kept me up to date throughout the day. Once complete time was taken to talk me through the new tank and gave me a chance to check that everything was working correctly. Everything was left today and I was assured to call them if any problems did crop up. I would definitely recommend this company for their fast and efficient service.
Alex in South Yorkshire Posted on 30/06/2021 , work completed 25/06/2021
1st Call Gas Services Limited
Customer Service
Quality
Value
Contacted 1st call following a recommendation and have to say they were efficient in responding with all commitments from quote to work completion being done one time with no fuss. Quote was extremely competitive The work was tidy and nothing was too much trouble. Highly recommended
Carl in Derbyshire Posted on 07/06/2021 , work completed 04/05/2020
Boiler Service
Customer Service
Quality
Value
Very good efficient work - 1st Call Gas installed the boiler a few years ago (another job which they did really well) and their annual services of it have ensured that it has kept running in tiptop condition ever since.
Customer in South Yorkshire Posted on 28/05/2021 , work completed 26/05/2021
New Boiler Fitted
Customer Service
Quality
Value
After our old boiler failed during a very cold period I contacted several companies for a quote for a replacement.The very professional and efficient way the team at 1st Call Gas handled my request was very reassuring, several of the companies I called didn’t even feel the need to come and look at the job but asked me to email photos of my existing boiler and pipework. When I called 1st Call gas they said someone would come out and assess the job at 8 am the next day and bang on 8 their engineer turned up and thoroughly checked all aspects of the work necessary and reassuring me that I didn’t need to upgrade any pipe work etc. Their quote was very competitive and they were able to offer me a slot for installation a few days lay, again they turned up at the time stated, the heating engineer was polite, friendly and helpful and the work was completed in just over half a day when I had been quoted by other companies for a two to three day job. We are very happy with all aspects of how our job was handled from start to finish and wouldn’t hesitate to recommend 1st Call Gas to anyone wanting a new boiler or heating system.
Richard in South Yorkshire Posted on 24/04/2021 , work completed 15/04/2021
Punctual, polite and professional
Customer Service
Quality
Value
1st call gas came to replace our old boiler and install some radiators at our property recently, our experience of them has been very positive. They were very responsive in offering us a competitive quote and advice. The office staff have been helpful and efficient in getting answers to any questions. The engineers came on time and were polite and diligent throughout, in addition to doing a good job they were helpful and courteous. They left the place tidy and showed us how to use the Honeywell 3r heating system. They even managed to resolve a water pressure issue we had been experiencing which has, in addition to the other work done, made a huge difference to us as a family. We both found 1st call gas easy and straightforward to deal with and experienced a reliable and professional service which we are very happy with and would recommend without hesitation.
Louis in Sheffield Posted on 23/04/2021 , work completed 19/04/2021
Courteous, Friendly & Efficient
Customer Service
Quality
Value
We recently had our boiler serviced by the Team at 1st Call Gas. The engineer who came to the property was friendly and respectful of COVID guidelines and wore his mask throughout his time in our property. He carried out our service with minimal disruption and he was polite and informative. Overall a great service by the team and a very satisfied customer. I highly reccomend 1st Call Gas Top Job.
Matthew in South Yorkshire Posted on 22/04/2021 , work completed 22/04/2021
Very prompt arrived within about an hour of first calling
Customer Service
Quality
Value
Very efficient, polite and cheerful. I have used first gas before and have always found them excellent.
Neil in South Yorkshire Posted on 14/04/2021 , work completed 14/04/2021
Very Happy
Customer Service
Quality
Value
Wasn't present myself when work carried out but heard no complaints. Did what they said they'd do at the price quoted. Responsive and courteous.
Simon in South Yorkshire Posted on 13/04/2021 , work completed 10/03/2021
Very efficient service. Friendly and polite chap.
Customer Service
Quality
Value
We are so pleased with the service your company offers. Our boiler stopped working at Christmas and one of your chaps came out on Christmas Eve and again on Boxing day. Absolutely efficient and worth every penny of what we pay on a monthly basis.
Customer in Derbyshire Posted on 16/03/2021 , work completed 15/03/2021
Quick and helpful
Customer Service
Quality
Value
Very accommodating on the phone to fix suitable appointment Efficient service from Gary and he was happy to go back to the van to fetch his mask, sanitise his hands and fetch his own pen to sign the documents.
Customer in South Yorkshire Posted on 04/03/2021 , work completed 02/03/2021