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Endorsed by Which? Trusted Traders

1st Call Gas Services Limited

Profile thumb ist call logo
5.0

107 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

1st Call Gas Services are fully qualified and accredited gas and plumbing engineers based near the centre of Sheffield. At 1st Call Gas Services, we pride ourselves on providing excellent customer service, maintaining customer relationships and offering the best advice and expertise on your plumbing and gas related problems.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Emergency plumbing services
  • Bathroom fitters

    • Bathroom design services
  • Gas installers

  • More Services

    • commercial services
    • commercial repairs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
107 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
First class.
Customer Service
Quality
Value
I called on Tuesday and the repair to my boiler was completed on Wednesday morning. Engineer rang to let me know he was on his way, was polite and friendly when he arrived. Put on shoe covers before he entered the house and told me exactly what he had done before he left. I now have hot water again. Thanks for the super efficient service.
Lorraine in South Yorkshire Posted on 18/05/2022 , work completed 18/05/2022
Smart and Friendly Heating Engineer
Customer Service
Quality
Value
First of all, I was sent a reminder when the boiler needed to be serviced. When I rang to book the boiler service the lady I spoke to was friendly and helpful. It’s useful to be given an a.m. or p.m. appointment so that you don’t have to wait in all day. The engineer rang to let me know when he would be arriving. He was smart, friendly and answered questions I had about the job and the water pressure. He carried out his work quickly, quietly and efficiently. He left the site clean and tidy. I also received the boiler service record the following day which was great.
Customer in South Yorkshire Posted on 10/03/2022 , work completed 08/03/2022
Boiler Service
Customer Service
Quality
Value
A boiler service was due, which revealed a broken part. The plumber took the trouble to check whether I was still in warranty, which I was, and carried out the work efficiently and quickly, along with the service to the agreed budget. The plumber was very pleasant, and kept me informed about the actions he was taking. The ensuing paperwork and certificate were delivered promptly. I felt confident enough to use them again,and recommend them.
Customer in South Yorkshire Posted on 11/02/2022 , work completed 10/02/2022
A Perfect Job
Customer Service
Quality
Value
Engineer from 1st Call Gas Services dug out the old soakaway aggregate from around the external condensate pipe, because the original installers had used inadequate-sized stones which combined with the surrounding soil had set hard like concrete, thus impeding the flow of water which was going back into the boiler and shutting it down. A paving stone was removed to access the condensate pipe. The personable engineer worked expertly and diligently to rectify this, replacing all the aggregate stones with larger ones - showing me what he was doing as the job progressed. When finished he replaced the paving stone exactly as it was before and brushed the area until it was spotless.
Customer in South Yorkshire Posted on 08/02/2022 , work completed 03/02/2022
Second Year Service.
Customer Service
Quality
Value
Having installed my boiler two years ago 1st Call have always kept in touch and sent reminders for the yearly services. This was the second year service and booking the time slot was very easy. The engineer (Russ) turned up on time and was very friendly in his whole outlook and spent time talking over what it was he was actually doing. A very good service from 1st Call from initial installation to current day.
Graham in South Yorkshire Posted on 26/01/2022 , work completed 24/01/2022
Just what’s required
Customer Service
Quality
Value
We had fantastic service from start to finish with 1st Call. The dealings with the office were very professional and the engineer (Matt) had a fantastic attitude and sorted our underfloor heating problem out with ease. Thanks for your help 1st Call it’s just what’s required, excellent service, job done, no hassle and we’re extremely pleased to have heating again.
Customer in South Yorkshire Posted on 19/01/2022 , work completed 13/01/2022
Boiler service
Customer Service
Quality
Value
Turned up on time, professional service delivered, we use this company regularly for service and repairs, would recommend.
Customer in South Yorkshire Posted on 15/12/2021 , work completed 09/12/2021
Boiler service
Customer Service
Quality
Value
Arrived on time to give my boiler its annual service. First time I’ve use this company and will use them again. Very good service. Seemed competent and gave good advice as to the condition of my boiler given it’s age. Highly recommend.
Customer in South Yorkshire Posted on 23/11/2021 , work completed 17/11/2021
First class experience
Customer Service
Quality
Value
Had a problem with our boiler that kept showing fault codes and not firing up. Left a message with 1st Call Gas and someone got back to me very quickly. They had someone out the next working day. The solution to the problem was not obvious but they kept us informed all the way through. Seemed very knowledgeable - would not hesitate to recommend, indeed we will be keeping their number if we need further work in the future. Excellent organisation as far as I am concerned.
Customer in South Yorkshire Posted on 05/11/2021 , work completed 05/11/2021
Central Heating Repair
Customer Service
Quality
Value
I have used 1st Call Gas a few times now and can't imagine using any other gas engineers. From the first telephone call to the final fix their team have been excellent. Even if it's just a quick boiler service to what was recently a misbehaving heating system they have been superb. The team are polite, professional, caring and efficient. They keep you informed throughout giving you good advice along the way.
Customer in South Yorkshire Posted on 07/10/2021 , work completed 20/09/2021