1st Call Gas Services Limited

1st Call Gas were recommended by a neighbour last year. So had a new boiler fitted Sept 2020. Just had them carry out its 1st Annual Service. I can highly recommend this company. They care about doing things right and making sure their customers are totally happy with the service they provide. Local Firm and Loyal customer because they look after you.

Our boiler developed a fault, the reception at 1st Call were able to book us in for a same day visit from an engineer who turned up on time and was polite, helpful and professional. The service was faultless. We had hot water restored in a matter of hours!

This was the 1st annual service for our boiler installed last year. The engineer was courteous and wore a mask as requested. The visit was postponed from earlier due to a Covid positive case but the secretary soon had a new date on the calendar. The engineer arrived in the time specified and the service was efficiently done. I would always recommend your company if the current high standards are maintained. Indeed, I have already recommended you to friends in the town who had a boiler breakdown a few weeks ago.

I can highly recommend 1st Gas, this is the second visit we have had in a week to two different problems by the same engineer (PETER) firstly to no hot water which he fixed very efficiently and the second to repair a broken control on a radiator, he was such a patient kind and helpful man and repaired the problems with no effort, a very professional engineer, he even took some cards to post for me. He is a credit to the company. The customer service staff were very polite and professional, and the job was done in the allocated time.

I live in a city centre apartment with a simple hot water cylinder and immersion heater system. When I was greeted one morning with the cylinder leaking all over the hallway, 1st Call were able to get over to me in less than two hours to diagnose the problem and advise short and medium term actions and solutions. They booked me in for three days later to replace my faulty system. Their representative, Leon, was friendly, helpful and to the point. On the day of work, engineer Kile arrived on time, began work straight away and kept me up to date throughout the day. Once complete time was taken to talk me through the new tank and gave me a chance to check that everything was working correctly. Everything was left today and I was assured to call them if any problems did crop up. I would definitely recommend this company for their fast and efficient service.

Contacted 1st call following a recommendation and have to say they were efficient in responding with all commitments from quote to work completion being done one time with no fuss. Quote was extremely competitive The work was tidy and nothing was too much trouble. Highly recommended

Very good efficient work - 1st Call Gas installed the boiler a few years ago (another job which they did really well) and their annual services of it have ensured that it has kept running in tiptop condition ever since.

After our old boiler failed during a very cold period I contacted several companies for a quote for a replacement.The very professional and efficient way the team at 1st Call Gas handled my request was very reassuring, several of the companies I called didn’t even feel the need to come and look at the job but asked me to email photos of my existing boiler and pipework. When I called 1st Call gas they said someone would come out and assess the job at 8 am the next day and bang on 8 their engineer turned up and thoroughly checked all aspects of the work necessary and reassuring me that I didn’t need to upgrade any pipe work etc. Their quote was very competitive and they were able to offer me a slot for installation a few days lay, again they turned up at the time stated, the heating engineer was polite, friendly and helpful and the work was completed in just over half a day when I had been quoted by other companies for a two to three day job. We are very happy with all aspects of how our job was handled from start to finish and wouldn’t hesitate to recommend 1st Call Gas to anyone wanting a new boiler or heating system.

1st call gas came to replace our old boiler and install some radiators at our property recently, our experience of them has been very positive. They were very responsive in offering us a competitive quote and advice. The office staff have been helpful and efficient in getting answers to any questions. The engineers came on time and were polite and diligent throughout, in addition to doing a good job they were helpful and courteous. They left the place tidy and showed us how to use the Honeywell 3r heating system. They even managed to resolve a water pressure issue we had been experiencing which has, in addition to the other work done, made a huge difference to us as a family. We both found 1st call gas easy and straightforward to deal with and experienced a reliable and professional service which we are very happy with and would recommend without hesitation.

We recently had our boiler serviced by the Team at 1st Call Gas. The engineer who came to the property was friendly and respectful of COVID guidelines and wore his mask throughout his time in our property. He carried out our service with minimal disruption and he was polite and informative. Overall a great service by the team and a very satisfied customer. I highly reccomend 1st Call Gas Top Job.