1st Call Gas Services Limited

It was a 2 day job (gas and plumbing). They turned up on time and got cracking with the work. Nice job done, and easy guys to get on with.

Our Combi boiler needed replacing urgently, as the diaphragm had burst and the boiler was condemned. We were recommended 1st Call Gas Services and gave them a call to se if they could come and give us a quote. As soon as I mentioned the urgency of the job an appointment was booked for the same morning. We also got quotes from other Companies but decided to go with 1st Call Gas Services as they gave us numerous options for the boiler and different warranty options too. On the morning of the installation Darrell and Theo arrived promptly, were extremely polite and friendly. They explained what they would need to do . They then just got on with the job. Once the installation was complete, Darrell gave a demonstration as to how the boiler worked and let us ask questions . Before they left they tidied up and disposed of the old boiler and associated pipework.

1st Call Gas Services have been an excellent company to deal with. When booking my annual service they are always polite and arrange a time to suit me,always telling the name of who to expect and time window. I got a call 15 mins before he arrived and he even left his shoes on the step. Very efficient and thorough, always polite. I would'nt hesitate to recommend them.

We rang up because we had an intermittent fault with the thermostat and an appointment was made for the next day. The engineer arrived on time and was very friendly. He gave us all the options and no pressure was made to update and spend money on a new thermostat. He said we had been very unlucky that the previous one had started to fail, but we decided to get a new one rather than keep having to call out. We have used this company for several years and would highly recommend them.

Brilliant Service as always very friendly and helpful Engineer Mike ,Gave a few tips for troubleshooting the system Tank that’s installed. Nothing too much trouble.

Appointment was for 8am. The fitter rang ahead at about 740 to say he was on his way and arrived ahead of time. He showed me how clean the boiler was and completed his work quickly and efficiently. We paid for this top quality gas boiler and it is now 6 years old. Very satisfied and a further 6 years of warranty remains. Always been happy with their services and expect that to continue.

I have used this company since they installed my new boiler some 6 years or so ago. They have never let me down, they contact me to arrange a date for the service at the end of each year and make a date for the beginning of the next year. Their staff are ultra friendly and helpful and the tradesman that carry oyt the work are very professional indeed, explaining exactly what they are doing along the way. I can't recommend them enough.

1st call gas, offer a superb service, from the initial call to the service centre to work being carried out on site. Very happy to recommend this dedicated team, who actually care what they do. Thank you.

First Call Heating were kind , efficient , effective and very rapid . Cannot recommend them highly enough . Sarah was our initial contact and was outstanding , an employee to be highly valued . David who gave us the quote knows his stuff , very professional . Daryl and Theo both of whom carried out the installation, were kind , careful , highly competent and reliable , particularly when dealing with my elderly father in law . The installation was arranged and carried out in a very short timescale . No need to look elsewhere , would highly recommend First Call .

I have used 1st Call Gas Services to service my boiler annually and they have been really good. This year, on the day when everyone awoke to freezing conditions, our boiler wasn't working. We are on the 'vulnerable' list and when I contacted them, they could not have been more helpful, kind and reassuring. Soon someone was here, explained the problem, made a temporary fix because they explained that as it was under warranty, I needed to get the manufacturer in to replace the valve. They could have easily done it and I'd have paid. But they have integrity and honesty, and did what was best for us. Honestly, from the person who answers the 'phone to the person who comes and fixes the issue, can't fault them - so helpful and kind.