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1st Call Gas Services Limited

5.0

265 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

SEPTEMBER 2025

About

1st Call Gas Services are fully qualified and accredited gas and plumbing engineers based near the centre of Sheffield. At 1st Call Gas Services, we pride ourselves on providing excellent customer service, maintaining customer relationships and offering the best advice and expertise on your plumbing and gas related problems.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Power flushing
    • Underfloor heating
    • Gas cooker installation
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Gas installers

  • Bathroom fitters

  • Renewable energy

    • Air source heat pumps
    • Solar panels
    • Heat pumps
    • Battery storage
  • Electricians

Customer reviews

Why you can trust these reviews

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5.0
265 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Yearly Service of Boiler
Customer Service
Quality
Value
I have used this company since they installed my new boiler some 6 years or so ago. They have never let me down, they contact me to arrange a date for the service at the end of each year and make a date for the beginning of the next year. Their staff are ultra friendly and helpful and the tradesman that carry oyt the work are very professional indeed, explaining exactly what they are doing along the way. I can't recommend them enough.
Customer in South Yorkshire Posted on 23/01/2026 , work completed 20/01/2026
Superb service
Customer Service
Quality
Value
1st call gas, offer a superb service, from the initial call to the service centre to work being carried out on site. Very happy to recommend this dedicated team, who actually care what they do. Thank you.
Customer in South Yorkshire Posted on 22/01/2026 , work completed 20/01/2026
Fast and efficient central heating installation
Customer Service
Quality
Value
First Call Heating were kind , efficient , effective and very rapid . Cannot recommend them highly enough . Sarah was our initial contact and was outstanding , an employee to be highly valued . David who gave us the quote knows his stuff , very professional . Daryl and Theo both of whom carried out the installation, were kind , careful , highly competent and reliable , particularly when dealing with my elderly father in law . The installation was arranged and carried out in a very short timescale . No need to look elsewhere , would highly recommend First Call .
Customer in Nottinghamshire Posted on 21/01/2026 , work completed 19/12/2025
Outstanding: helpful, efficient, kind, integrity
Customer Service
Quality
Value
I have used 1st Call Gas Services to service my boiler annually and they have been really good. This year, on the day when everyone awoke to freezing conditions, our boiler wasn't working. We are on the 'vulnerable' list and when I contacted them, they could not have been more helpful, kind and reassuring. Soon someone was here, explained the problem, made a temporary fix because they explained that as it was under warranty, I needed to get the manufacturer in to replace the valve. They could have easily done it and I'd have paid. But they have integrity and honesty, and did what was best for us. Honestly, from the person who answers the 'phone to the person who comes and fixes the issue, can't fault them - so helpful and kind.
Customer in South Yorkshire Posted on 12/01/2026 , work completed 07/01/2026
Radiator replacement
Customer Service
Quality
Value
Great communication from this trusted company. You always get quality and friendly service from the engineers and a very good price. I always use 1st serve now as you can be sure they are reliable and always put the customer first. A big thanks to our engineers Kyle and Michael!
Customer in South Yorkshire Posted on 31/12/2025 , work completed 30/12/2025
Excellent Service
Customer Service
Quality
Value
Their service, as ever, was prompt, efficient and friendly. They do an excellent job. Highly recommend them
Customer in South Yorkshire Posted on 14/12/2025 , work completed 10/12/2025
Radiators
Customer Service
Quality
Value
We got this number from goggle, what a choice it was , we have had excellent service. Prompt service and friendly service all in one . I would highly recommend to anyone . Amazing Thanks so much .
Customer in South Yorkshire Posted on 02/12/2025 , work completed 01/12/2025
Boiler service - would definitely recommend
Customer Service
Quality
Value
Had my boiler serviced by 1st Call Gas Services. The engineer was due at 8 a.m. and arrived exactly on time. He was tidy, efficient and everything was completed on schedule with the previously agreed price. The same company fitted the boiler a year ago and did a great job.
Customer in South Yorkshire Posted on 21/11/2025 , work completed 21/11/2025
Boiler service
Customer Service
Quality
Value
1st Call Gas Services fitted a new boiler for me 5 years ago. I have it serviced by 1st Call annually and have always been very satisfied with the service I receive. I get an email reminder and call them to arrange a date. The engineer calls to let me know the time of arrival and they are always friendly, professional and clean, giving advice if necessary. I would highly recommend this company.
Customer in South Yorkshire Posted on 12/11/2025 , work completed 11/11/2025
The trader replied (on 13/11/2025)
Thank you for our 5 stars and your feedback about our company, we love hearing that customers come back to us year and year and support a local business.
Good job done
Customer Service
Quality
Value
Friendly pleasant guy, respected my property . I missed him first time he called as on phone and didn't notice . Rang him back and he came back was still pleasant even though I'd caused him extra wasted time.
Customer in South Yorkshire Posted on 22/10/2025 , work completed 22/10/2025
The trader replied (on 13/11/2025)
Thank you so much for your lovely comments and 5 stars...