1st Call Gas Services Limited

The boiler engineer arrived on time after a pre-visit call to remind me he was on his way. The work was carried out quickly and efficiently. The Engineer was friendly and sociable. He explained what he had done before he left. We will be booking One Call Gas Engineers back next year.

The engineer rang earlier on the day, due to an appointment cancellation that morning. Asked if he could come that morning instead of after midday, to do my yearly boiler service. After a quick chat and a couple of phone calls, I rang and said he could come sooner. Arrived around 20mins later. Everything was sorted and he was on his way. Gave me the rest of the day to do what I wanted. Highly recommend this company to anyone. Good friendly service from the team arranging the appointments in the office, to the team attending to complete the call out. Certainly give them 5 stars ⭐️⭐️⭐️⭐️⭐️

Provided annual boiler service for reasonable price, easy to arrange appointment at a convenient time as new customer

Always receive efficient and friendly service from the engineer who serviced my boiler , a happy customer , thank you 😊

After deterioration, due to expected wear and tear, my Ideal boiler's external flue terminal guard needed replacing. This was attended to by an Ideal Gas Service's engineer almost immediately, with no problems, in the firm's usual friendly and expert manner. Communication is always perfect.

My second time using 1st Call Gas and once again I am pleased with their service. Quick to respond to calls, and no long wait for an appointment. The engineer replaced the heating controller and explained its features, and the charges were as quoted and reasonable. I have already recommended them to another family member who is also very happy with thier services.

Our boiler and central heating system have been on annual contract with 1stCall since shortly after we moved to this address. The technicians have always arrived in the scheduled time window and are thoughtful and polite as well as competent. On this occasion the job went on slightly longer than usual but that was down to an error on my part, having forgotten to book a routine service last Summer. I had booked this at only a few days' notice so I was pleased that they were able to schedule the work. As luck has it one of the company's technicians was taken ill, which rather messed up their scheduling but I still got a call the day before offering a later time slot (which I took) or another day. Servicing complete and certificte issued giving a clean bll of health, so I'm happy!

Boiler service carried out on time at agreed budget. Clean and tidy, polite and courteous. Good communication before and during the job.

I am a longstanding customer of 1st Call and have stayed with them as they are dependable, charge reasonable prices and their engineers are always knowledgeable and friendly. Excellent service and would highly recommend.

1st Call Services Ltd, installed and commissioned boiler under ECO4 Government Scheme for my Father & Mother in Law. Company agreed to install specific boiler at agreed additional cost. Company called in advance to confirm when Engineer & Electrician would be arriving they also provided name of both the Engineer & Electrician which shows great customer service. Engineer & Electrician arrived at the agreed time an completed the work they were scheduled to completed. Good communications throughout whole engagement and invoice issued promptly after works completed.