1st Call Gas Services Limited

I originally had a new boiler fitted & supplied by 1st Call gas services 1 year ago. I have just had the yearly service done, I can honestly say this company are super-efficient and very professional, Boiler fitting was done very smoothly plus I got a service reminder and this was completed very efficiently, 1st Call are very reasonably priced and the service is excellent, Thank you

1st Call are an honest, reliable and efficient company to deal with. They turn up on time and are flexible with appointment times. They have done a full range of jobs for me, ranging from installing a new boiler and heating system to annual checks of my gas appliances. On their most recent visit they plumbed in a new gas hob as well as a standard boiler service. I can recommend them without reservation.

I have used 1st Call twice for annual service checks to our boiler. They are efficient, very helpful and polite. I would highly recommend them.

From initial enquiry to completion, the work was all handled professionally and efficiently with no pressure selling. My queries were fully dealt with and despite having the work carried out during lockdown they were clean and followed government guidelines. I wouldn't hesitate to recommend 1st Call for standard of work and price.

1st Call were recommended to me several years ago. Fitted a new boiler and have serviced it every year since.Have had several other jobs done and have always found engineers prompt ,efficient and reliable.

Despite office being closed I received a prompt phone call in reply to my email enquiry. Engineer arrived when expected, and phoned first to let me know arrival time. He observed all current coronavirus precautions. It was a boiler service, so I assume was carried out properly.

I can always rely on 1st Call gas. I own 2 rented properties and they carry out the annual gas safety checks and services on both boilers. Dave & Hayley are very helpful when I need to call him with any problems I have with the appliances and his engineers are very professional, especially Gary Boot who has undertaken the last few jobs at the properties. I would definitely recommend them.

We had 1st Call Gas install the boiler a year ago. We had previously had a service contract with another company but grew dissatisfied with their performance. This was therefore the first time we had had 1st Call carry out a service. Arrived promptly at the stated time (having telephoned beforehand) Gary then carried out the most thorough service we have ever received. Went far beyond anything we had had done prviously. Explained all he was doing and why. Answered all our questions satisfactorily. Insisted on clearing up the small amount of mess created himself. On this showing we are very impressed and would certainly recommend them.

So I was looking at replacing a 10+ year old boiler in the house. Always been a bit flakey but never not been able to have heating and hot water, just a bit temperamental at times. That being said it must have took offence at this because no sooner had I put a request in for a quote it died the following day completely! The company representative called me on the phone same day, and came out the evening after as planned to discuss. He explained in detail the process and possible issues for me to consider (Gas pipe run length/bends/width of pipe etc). No pressure, super competitive on pricing and managed to get an install 2 days earlier by speaking to another customer (who's boiler wasn't dead who was willing to swap days) and I had everything back in good time. Good aftercare, good on site installation and couldn't be happier. It's worth mentioning though that the company were willing to supply electric heaters if I wasn't able to get an install earlier than agreed which was a nice touch. The installer was a genuine guy who had great customer service, and left the house in a clean and tidy state, did a really clean job and nothing was left behind for me to deal with. Some of the pipe work was boxed in also behind tiles and we expected it to be OK and it was. Seems we both measured well! Wireless app thing was installed and having this shown to me on the initial meeting swung the add on and again this was really well priced. 100% recommended.

Our 14 year old boiler was not working. I called 1st call gas and they came early next day.(Friday) I was astonished to hear it was not economical to repair and a replacement boiler would be more sensible. I was originally offered the next Monday for the work to be done which I was happy with. I then got a call late Friday pm asking if it was possible to start the work then. It was and got my new boiler fitted the same day that my old one was inspected. All old boiler parts removed and everything tidied up.What a fabulous service.