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1st Call Gas Services Limited

5.0

236 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

1st Call Gas Services are fully qualified and accredited gas and plumbing engineers based near the centre of Sheffield. At 1st Call Gas Services, we pride ourselves on providing excellent customer service, maintaining customer relationships and offering the best advice and expertise on your plumbing and gas related problems.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Power flushing
    • Underfloor heating
    • Gas cooker installation
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Gas installers

  • Bathroom fitters

  • Renewable energy

  • Electricians

Customer reviews

Why you can trust these reviews

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5.0
236 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Plumbing & Heating survey
Customer Service
Quality
Value
I Applied for full cover for my plumbing a central heating boiler with 1st Call, Damon called round to carry out an initial inspection, called first to let me know when to expect him and arrived right on time. Inspected throughout even though my crazy pup did his best to distract him, great service, would definitely recommend.
Customer in Derbyshire Posted on 24/01/2025 , work completed 24/01/2025
The trader replied (on 27/01/2025)
Thank you ever so much for your 5star review, we have passed your comments onto Damon. Thanks
Helpful efficient service, on time
Customer Service
Quality
Value
Engineer came within allotted times, rang first, got on with job straight away, completed service quickly but accurately and offered advice on questions I had. I am very satisfied with the service we received, engineer was pleasant and efficient, was careful nit to knave any mess and covered his shoes before entering. Excellent visit.
Customer in South Yorkshire Posted on 24/01/2025 , work completed 23/01/2025
The trader replied (on 27/01/2025)
Thank you for your review, we have passed your comments on to the team.
Great service
Customer Service
Quality
Value
Easily booked my boiler service and was sent an email to confirm. The engineer came on time and carried out the service with no problems. Very happy with the service.
Customer in Derbyshire Posted on 21/01/2025 , work completed 17/01/2025
The trader replied (on 22/01/2025)
Many thanks for your 5star review, we appreciate the time our customers take to let us know how pleased they were with your servcie. Thanks
Came to service our boiler
Customer Service
Quality
Value
I received an email to let me know when the boiler service was due. This is very helpful and was booked in with no fuss. David visited on the 16th of January to service our boiler. He carried out the service and informed us of what he had done before he left. He is always very polite and efficient. He rang to let us know when he was on his way. I would recommend this Company 100%.
Customer in South Yorkshire Posted on 19/01/2025 , work completed 16/01/2025
The trader replied (on 27/01/2025)
Many thanks for your wonderful review and your comments about David our engineer, I have passed on your comments. Thanks
Annual Gas Boiler Service and Gas Safety check
Customer Service
Quality
Value
Vey impressed with annual service of my Gas Boiler and central heating system. The engineer was very helpful and undertook the work in a very thorough and professional manner. Can highly recommend 1ST Call Gas Services.
Customer in South Yorkshire Posted on 17/01/2025 , work completed 15/01/2025
The trader replied (on 22/01/2025)
Many thanks for your 5 star review, we love hearing feedback about our engineers and pass them all on. Thanks
Needed a plumber
Customer Service
Quality
Value
Was desperate for a plumber due to every toilet breaking in our new build at Christmas. Contacted 1st Call Gas as they came recommended by my dad. The call handler was very polite and helpfully gave me all the information and potential costs upfront. Kyle was the engineer assigned to attend on Christmas Eve and he turned up with a phone call beforehand to let me know he was arriving. Excellent service by Kyle who communicated exactly what needed doing, how long it would take and the costs. Kyle resolved a potential nightmare at Christmas with little fuss. 1st Call Gas come highly recommended and I’ll be using them again! Thanks again Kyle!
Customer in South Yorkshire Posted on 08/01/2025 , work completed 02/01/2025
The trader replied (on 22/01/2025)
Thank you for your lovely review, we're so glad that we were able to get everything fixed for Christmas. We have also passed on your comments to the engineer. Thanks
Professional outfit with great service
Customer Service
Quality
Value
1st Call Gas completed some work at the company headquarters. They were a delight to deal with throughout with communication being particularly good. They were able to complete all necessary forms and provide the RAMS details as requested, and this was no issue for them at all. The work has only just been completed, but appears to be to a very good standard and the plumber sent to do the work was very affable and diligent. Overall they have been great to deal with and extremely professional. I would certainly recommend and we will absolutely be working with them in the future.
Business customer in Nottinghamshire Posted on 20/12/2024 , work completed 16/12/2024
The trader replied (on 27/01/2025)
Many thanks for your 5 star review, we have passed on your comments to the whole team. Thanks
Fast, efficient, friendly service
The 1st Call team arrived on time and installed the boiler efficiently. They were friendly and knowledgeable, clearing up perfectly afterwards. Excellent value for money and I would recommend them to anyone considering a new boiler.
Customer in South Yorkshire Posted on 18/12/2024 (Reviewer did not use service)
The trader replied (on 27/01/2025)
Thank you ever so much for your review, we love to hear feedback. Thanks
Gas boiler service
Customer Service
Quality
Value
Great service from David. Original service date was altered due to pressure of work which was no problem. David arrived early and I was contacted whilst he proceeded with the work. All completed without exception and the charge was as budgeted. Would recommend 1st. Call as a very professional organisation.
Customer in Derbyshire Posted on 16/12/2024 , work completed 16/12/2024
The trader replied (on 27/01/2025)
Many thanks for your 5 star review, we have passed on your comments to the Engineer, we love hearing feedback. Thanks
Heating system problem
Customer Service
Quality
Value
Prompt and efficient at solving the problem with our heating system. Always reliable when we need them
Customer in South Yorkshire Posted on 13/12/2024 , work completed 11/12/2024
The trader replied (on 27/01/2025)
Thank you for your review, we pride ourselves on your reliability and efficiency and its lovely to hear customers commenting on it. Thanks