1st Call Gas Services Limited

Always receive efficient and friendly service from the engineer who serviced my boiler , a happy customer , thank you 😊

After deterioration, due to expected wear and tear, my Ideal boiler's external flue terminal guard needed replacing. This was attended to by an Ideal Gas Service's engineer almost immediately, with no problems, in the firm's usual friendly and expert manner. Communication is always perfect.

My second time using 1st Call Gas and once again I am pleased with their service. Quick to respond to calls, and no long wait for an appointment. The engineer replaced the heating controller and explained its features, and the charges were as quoted and reasonable. I have already recommended them to another family member who is also very happy with thier services.

Our boiler and central heating system have been on annual contract with 1stCall since shortly after we moved to this address. The technicians have always arrived in the scheduled time window and are thoughtful and polite as well as competent. On this occasion the job went on slightly longer than usual but that was down to an error on my part, having forgotten to book a routine service last Summer. I had booked this at only a few days' notice so I was pleased that they were able to schedule the work. As luck has it one of the company's technicians was taken ill, which rather messed up their scheduling but I still got a call the day before offering a later time slot (which I took) or another day. Servicing complete and certificte issued giving a clean bll of health, so I'm happy!

Boiler service carried out on time at agreed budget. Clean and tidy, polite and courteous. Good communication before and during the job.

I am a longstanding customer of 1st Call and have stayed with them as they are dependable, charge reasonable prices and their engineers are always knowledgeable and friendly. Excellent service and would highly recommend.

1st Call Services Ltd, installed and commissioned boiler under ECO4 Government Scheme for my Father & Mother in Law. Company agreed to install specific boiler at agreed additional cost. Company called in advance to confirm when Engineer & Electrician would be arriving they also provided name of both the Engineer & Electrician which shows great customer service. Engineer & Electrician arrived at the agreed time an completed the work they were scheduled to completed. Good communications throughout whole engagement and invoice issued promptly after works completed.

work was finished in 1 day and to budget as agreed. heating engineers and electrician arrived on time, and knew exactly what was required. All were helpful, tidy and polite. Everything was fully checked and new controls were fully explained. Later the same day a hot water mixer tap would not turn off, probably due to the increased water pressure, I rang their emergency number and was given instructions to isolate the tap. The next day a plumber arrived and quickly fitted a new mixer tap. I can recommend this company.

As usual the engineer turned up on the date and time agreed, completed the work with a minimum of fuss. Left everything clean and tidy and used protective shoes every time came into the house. I would highly recommend 1st Call Gas Services.

Excellent service. Reliable and explained everything during the gas service. First class service and reasonably priced.