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Endorsed by Which?
1st Call Services
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
About
1st Call Services is a family owned business with over 20 years experience in the industry. We regard ourselves as being large enough to trust but small enough to care. We serve Essex and surrounding area.
Our core business is in the installation of Boilers and Central Heating Systems. We are proud to be accredited installers for Worcester Bosch Boilers (rated No.1 by Which? for the last 10 years). In 2023 we installed 173 Worcester Bosch boilers. The majority of our customers are private home owners.
Our commitment is to provide all of our customers with a high level of service, whilst providing the best and most efficient solution for their needs, home, budget and the environment.
We are happy to offer free helpful advice and no obligation quotes and estimates. If you require any further information on any of our services please contact us.
With 31 positive reviews on Which Local (the website where you have to be a Which member to leave a review), we are the most highly rated heating company
What we do
Boiler, central heating and gas engineers
- Boiler installation
- Boiler repair
- Boiler servicing
- Gas cooker installation
- Radiators and central heating
- Immersion Heaters
- Gas emergencies
- Power flushing
- Gas safety testing and inspection
Heating contractors
- Central heating systems (installation and servicing)
Plumbers
- Unvented cylinder installation and maintenance
More Services
- boiler replacement
- new boiler
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
133 reviews
Recommended
Recommended
by 100% of customers
Sort by
Thoroughly recommend this company
Customer Service
Quality
Value
Dave installed my new boiler a few years ago and has serviced it annually ever since. I like that I get a reminder when the service is due as it saves me remembering! He's polite, friendly and efficient and leaves the area clean and tidy when he's finished. Very reasonable prices too. If I ever needed a new boiler, I would most definitely use Dave. I cannot recommend him highly enough.
Customer in Southend-on-Sea
, work completed
Recommended
Remove existing radiator and install vertical radiators
Customer Service
Quality
Value
In order to refurbish our kitchen, we first needed to replace an existing radiator with two vertical radiators. David understood our requirements, obtained prices for various options available and made recommendations. He subsequently installed the radiators carrying out all work cleanly and efficiently ensuring we were left with a fully working system. His approach with regards to running pipework etc. also took into consideration our plans for the kitchen to ensure the installation was the best possible for our future plans. We are also very pleased with the recommendations he made with regards to the make/quality of the new radiators provided.
Customer in Southend-on-Sea
, work completed
Recommended
New Worcester Bosch boiler
Customer Service
Quality
Value
Dave of 1st call services came to look at my old boiler and gave me a quote for a new boiler was very quick with his quote which was very reasonable Dave’s team were very professional in fitting my new boiler I was very pleased with The work they carried out. They are a very friendly and helpful team and I would highly recommend.
Customer in Essex
, work completed
Recommended
Boiler replacement
Customer Service
Quality
Value
David and his assistant carried out a complex boiler replacement job quickly and efficiently, including plumbing and ventilation work to convert freed-up space for a washing machine and tumble dryer. There was minimum disruption, and they were courteous and cheerful. We are pleased with the results.
Customer in Southend-on-Sea
, work completed
Recommended
Good job!
Customer Service
Quality
Value
Dave from 1st Call Services came and quoted to replace our boiler and fit a Hive controller, as well as check over the rest of the heating and hot water system. We were able to discuss options and it was explained what the best system would be and why. When we decided to go ahead, the communication was excellent and Dave turned up reliably when arranged. The work was completed in the time agreed and everything left neat and tidy. It was great to be able to use an independent small business and know exactly who we would be dealing with each time we called.
Customer in Essex
, work completed
Recommended
Boiler installation and servicing
Customer Service
Quality
Value
We have used 1st Call to install two boilers in different properties and services. David and his team were extremely helpful, professional and reliable. Customer service post-installation was excellent and David was extremely responsive. Would highly recommend and will be used for all our future needs.
Nicola in Southend-on-Sea
, work completed
Recommended
Satisfactory completion of work.
Customer Service
Quality
Value
Called 1st call and received first-class installation of remote valves and pressure gauge for central heating. Could not have had better response. The charges was less than quoted due to the ease and less time than anticipated. Thanks to your company and I would highly recommend it.
Mr Farley in Southend-on-Sea
, work completed
Recommended
Very professional from start to finish.
Customer Service
Quality
Value
This is a belated review, no excuse's but this is only the 2nd review that I have ever done. Our boiler system failed completely on January 1st 2021, after waiting 16 days for a national maintenance company (not British Gas) to continually fail us with broken assurances and appointments we turned to 1st Call Services. David turned up within 4 hours of our first contact, carried out a comprehensive survey, discussed options with us and delivered a very professional proposal the next morning. David recognised the dire situation we were in and installed a new Bosch boiler and immersion tank within 6 days. Tremendous service, thoroughly recommended.
Customer in Essex
, work completed
Recommended
Great work, prompt attention
Customer Service
Quality
Value
As is generally the case when the heating system breaks down, it’s the weekend and it’s cold! We were delighted that David was able to organise a technician (Jason) to attend to our property on the same day and diagnose/rectify the problem, which included collecting spares and returning to the property to complete the repair. Friendly and professional service, I’d thoroughly recommend 1st Call Services.
Steve in Southend-on-Sea
, work completed
Recommended
New Year's day Boiler install!
Customer Service
Quality
Value
1st call are probably the most professional and friendly company I have ever come across of late. We had our boiler break down on Boxing day which coincided with the start of the cold spell! David was out to see us pretty much straight away and got a quote to us the next day, we had our new boiler fitted on New Years day! thank you David for coming out during the festive season and looking after us. I would highly recommend this company any day of the week!
Customer in Southend-on-Sea
, work completed
Recommended