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Endorsed by

Which

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Trusted Traders

1st Call Services

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5.0

120 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

1st Call Services is a family owned business with over 20 years experience in the industry. We regard ourselves as being large enough to trust but small enough to care. We serve Essex and surrounding area.

Our core business is in the installation of Boilers and Central Heating Systems. We are proud to be accredited installers for Worcester Bosch Boilers (rated No.1 by Which? for the last 10 years). In 2019 we installed 173 Worcester Bosch boilers. The majority of our customers are private home owners.

Our commitment is to provide all of our customers with a high level of service, whilst providing the best and most efficient solution for their needs, home, budget and the environment.

We are happy to offer free helpful advice and no obligation quotes and estimates. If you require any further information on any of our services please contact us.

With 31 positive reviews on Which Local (the website where you have to be a Which member to leave a review), we are the most highly rated heating company

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Unvented cylinder installation and maintenance
  • More Services

    • worcester bosch platinum level accredited installer.

Customer reviews

5.0
120 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Old boiler removed and new one fitted with hive heating system
Customer Service
Quality
Value
David’s team are very professional, very polite, very honest, there are no hidden charges - the price quoted was the price paid. David has completed a few different jobs for us in the past at previous properties and so we were very confident that he would do a great job with the removal of our old boiler and replace it with a new, more modern and efficient boiler that was suited to our household. Once again, he hasn’t let us down and we are very pleased with the work. The team arrived promptly, were very friendly, demonstrated everything and cleaned up before they left.
Customer in Essex12/03/2020
First class
Customer Service
Quality
Value
Replaced my boiler and can only say that it was a pleasure to have them in my house, clean on time efficient, worked has a team, job done within allotted time, and a tutorial at the end of the job, and very friendly, would highly recommend them and would definitely use them again and will give them 100% to anyone... On that note my neighbours was very impressed and asked about them Good luck to David & team for the future
Customer in Essex26/02/2020
Boiler replacement
Customer Service
Quality
Value
Having been recommended to 1st call services, I contacted David to replace a back boiler. He recommended a Worcester Bosch combi boiler. The work was carried out with minimum disruption in one day. David, Scott and Denny were friendly and efficient and left everything clean and tidy. They have just carried out the 1 year service and I am very pleased with their work and would highly recommend them. Very happy to have found 1st call services as they have restored my faith in plumbers.
Customer in Southend-on-Sea17/02/2020
Replacement boiler and new towel radiators
Customer Service
Quality
Value
David, Scott & Denny fitted a replacement boiler and 2 towel radiators. They arrived promptly and worked relentlessly to get all the work done in 1 day, despite having to resolve several unforeseen and time consuming issues - all at the originally quoted (competitive) price! Even though the job took longer than planned, they still took the time to clean/tidy up. Finally, good ‘aftersales’ support via phone, and return visit to address a few niggles. Highly recommended.
Customer in Essex09/02/2020
Great work & value
Customer Service
Quality
Value
We had our boiler replaced on the 19th August. The job was carried out by Scott & Denny of 1st call Services. They arrived early and carried out the job cleanly & efficiently. They were very friendly & explained all the controls when the job was completed. The hot water has a great flow rate & the heating works instantly. I would recommend 1st Call Services for the friendly professional service & great value.
Customer in Essex04/10/2019
New Boiler
Customer Service
Quality
Value
Scott & Denny fitted a new boiler on 23rd April. They were very efficient and carried out the job quickly and with a minimum of fuss. Everything was left clean and tidy and we are very happy with our new Worcester Bosch boiler. We would thoroughly recommend this excellent company to anybody who is thinking of sorting out or replacing their boiler.
Customer in Essex03/05/2019
Professional work done, new boiler installed
Customer Service
Quality
Value
Excellent service from this company! Can not fault them! Highly recommended! Nothing to much trouble! Installed our new boiler last year! Needed a gas pipe moving urgently as new kitchen being fitted, called 1st Call, and Scott was here lunchtime today! That’s customer service for you!
Customer in Essex16/04/2019
1st Call Services - 1st Class Company
Customer Service
Quality
Value
Excellent company. Fitted a new boiler a few years ago that has been excellent. I have it regularly serviced by their engineers and they are always friendly and helpful, and do a good job. Would highly recommend this company.
Customer in Essex05/02/2019
Highly Recommended
Customer Service
Quality
Value
Dave has carried out lots of work over the years for us, from fitting a new boiler and servicing it to helping when radiators aren't working properly. He is extremely helpful and his work is excellent. Not only that but he is friendly and always willing to go the extra mile. Fully recommended.
James Boyce08/11/2018
New boiler replacement
Customer Service
Quality
Value
Great service, polite. Would recommend the company no hesitation.
Mike, Essex01/09/2018