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Endorsed by

Which

?

Trusted Traders

1st Call Services

Logo on white
Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
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5.0

115 Reviews

About

1st Call Services is a family owned business with over 20 years experience in the industry. We regard ourselves as being large enough to trust but small enough to care. We serve Essex and surrounding area.

Our core business is in the installation of Boilers and Central Heating Systems. We are proud to be accredited installers for Worcester Bosch Boilers (rated No.1 by Which? for the last 9 years). In 2018 we installed 173 Worcester Bosch boilers. The majority of our customers are private home owners.

Our commitment is to provide all of our customers with a high level of service, whilst providing the best and most efficient solution for their needs, home, budget and the environment.

We are happy to offer free helpful advice and no obligation quotes and estimates. If you require any further information on any of our services please contact us.

With 31 positive reviews on Which Local (the website where you have to be a Which member to leave a review), we are the most highly rated heating company

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Unvented cylinder installation and maintenance
  • More Services

    • worcester bosch platinum level accredited installer.

Customer reviews

5.0
115 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
New Boiler
Customer Service
Quality
Value
Scott & Denny fitted a new boiler on 23rd April. They were very efficient and carried out the job quickly and with a minimum of fuss. Everything was left clean and tidy and we are very happy with our new Worcester Bosch boiler. We would thoroughly recommend this excellent company to anybody who is thinking of sorting out or replacing their boiler.
Customer in Essex03/05/2019
Professional work done, new boiler installed
Customer Service
Quality
Value
Excellent service from this company! Can not fault them! Highly recommended! Nothing to much trouble! Installed our new boiler last year! Needed a gas pipe moving urgently as new kitchen being fitted, called 1st Call, and Scott was here lunchtime today! That’s customer service for you!
Customer in Essex16/04/2019
1st Call Services - 1st Class Company
Customer Service
Quality
Value
Excellent company. Fitted a new boiler a few years ago that has been excellent. I have it regularly serviced by their engineers and they are always friendly and helpful, and do a good job. Would highly recommend this company.
Customer in Essex05/02/2019
Highly Recommended
Customer Service
Quality
Value
Dave has carried out lots of work over the years for us, from fitting a new boiler and servicing it to helping when radiators aren't working properly. He is extremely helpful and his work is excellent. Not only that but he is friendly and always willing to go the extra mile. Fully recommended.
James Boyce08/11/2018
New boiler replacement
Customer Service
Quality
Value
Great service, polite. Would recommend the company no hesitation.
Mike, Essex01/09/2018
Conversion to combi boiler and new radiators
Customer Service
Quality
Value
Very professional work. I had previous quotes that were more expensive. Very happy with my new boiler. Will be using 1st Call Services again.
Les, Essex26/07/2018
Replacement of hot water cylinder.
Customer Service
Quality
Value
Prompt response to emergency call when old cylinder sprung a leak. Early booking for replacement. On time, within promised completion time. Professional clean and polite.
Max, Essex09/07/2018
Always a worry having work done - What will you get?
Customer Service
Quality
Value
Always a worry having work done - but no need. David and his team did an excellent job. The survey was carried out by the guys who were actually going to do the work. A very thorough survey and any issues or concerns could be discussed. On the day: they arrived on time, smart clean well equipped vans, all in work uniforms. Rolled out dusts sheets all over the carpets ready for work. A quick chat about storing water for the loo, making the mortar, and for the tea. Old system out whilst another of the team installed the new boiler. Very well organised. Another contractor arrived and removed the waste (old boiler, tanks, cylinder etc.) Pipework is excellent - a true tradesman. The central heating system was thoroughly flushed through using a Magnacleanse machine (not Power Flushed). The machine chemically and magnetically removes system sludge (if there is any). It is worth looking at Magnacleanse machine (not the filter) on YouTube. David (the proprietor) is the third member of the team. So it isn't 'pot luck' who you are going get on the day. The end result: excellent job for the quoted price, genuine Bosch magnetic filter (not a cheaper quality one that some other firms use). All the instructions for using the new boiler and roomstat very well explained. The team are a 'team' and work very efficiently - I do recommend 1st Call Services. Keen price, supplied exactly what I wanted and did an excellent job.
BikerBob05/07/2018
On time and very professional guys
Customer Service
Quality
Value
Could not fault 1st Call from start to finish New boiler installed with minimum disruption in just one day. Thanks guys
Spencer S05/06/2018
Boiler installation
Customer Service
Quality
Value
Very efficient & courteous service. Very tidy workers. Found them very humorous and friendly.
Stephen, Essex24/04/2018