Endorsed by Which?

1st Call Services

5.0

137 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

1st Call Services is a family owned business with over 20 years experience in the industry. We regard ourselves as being large enough to trust but small enough to care. We serve Essex and surrounding area.

Our core business is in the installation of Boilers and Central Heating Systems. We are proud to be accredited installers for Worcester Bosch Boilers (rated No.1 by Which? for the last 10 years). In 2023 we installed 173 Worcester Bosch boilers. The majority of our customers are private home owners.

Our commitment is to provide all of our customers with a high level of service, whilst providing the best and most efficient solution for their needs, home, budget and the environment.

We are happy to offer free helpful advice and no obligation quotes and estimates. If you require any further information on any of our services please contact us.

With 31 positive reviews on Which Local (the website where you have to be a Which member to leave a review), we are the most highly rated heating company

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Radiators and central heating
    • Immersion Heaters
    • Gas emergencies
    • Power flushing
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Unvented cylinder installation and maintenance
  • More Services

    • boiler replacement
    • new boiler

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
137 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
SUPPLY & FIT NEW WORCESTER BOSCH BOILER + 10 RAD'S
Customer Service
Quality
Value
David & his team made a fantastic job of replacing our central heating system with a new Worcester Bosch Greenstar 30i combination boiler together with replacing 10 radiators and removing the cold water and hot water tanks. Arrived at agreed time each day and laid protective ground sheets in the work areas to ensure a tidy job whilst doing the installation & commissioning. They also tidied up and hoovered the work areas each night before leaving. David discussed our needs during the estimate visit and gave helpful input to offer a better solution with a competitive price. David leads an experienced work team who were hardworking, quietly efficient and provide a great central heating service. I would have no hesitation to highly recommend 1st Call Services to other Which readers.
Which? Trusted Traders Consumer Posted on 11/02/2016 , work completed 11/02/2016
Great Service!
Customer Service
Quality
Value
Quick to respond. Very friendly, helpful and professional! Would recommend to friends.
Andy, Essex Posted on 20/01/2016 , work completed 20/01/2016
Boiler replacement
Customer Service
Quality
Value
Very helpful. Down to earth. Very efficient and knowledgeable. Highly recommend.
Kelly, Essex Posted on 15/01/2016 , work completed 15/01/2016
Annual boiler service
Customer Service
Quality
Value
Fitted our Worchester Bosch boiler 2 years ago. Hard working team. I am a very happy customer.
Barbara, Essex Posted on 22/12/2015 , work completed 22/12/2015
Worcester Bosch boiler install
Customer Service
Quality
Value
Good service from beginning to end. Very tidy.
Brenda, Essex Posted on 14/12/2015 , work completed 14/12/2015
Worcester Bosch combi installation
Customer Service
Quality
Value
My father used 1st Call Services to fit his Worcester Bosch boiler years ago and recommended them to me. Having now sampled their service I can see why he sings their praises.
Linda, Essex Posted on 27/11/2015 , work completed 27/11/2015
New Worcester Bosch boiler fitted
Customer Service
Quality
Value
Not the cheapest quote we received, but considering the service we've received we were right to choose 1st Call Services.
Linda, Essex Posted on 20/11/2015 , work completed 20/11/2015
Boiler Service
Customer Service
Quality
Value
David was fantastic . Serviced our boiler last week and was so knowledgeable he adjusted our boiler to help us save money. Clean worker great communication and would not hesitate to recommend him. Having found such a fantastic engineer we will not consider using anyone else.
Horton1980 Posted on 18/11/2015 , work completed 18/11/2015
Which? Local Review
Customer Service
Quality
Value
Based on reviews in Which? Local and the competitive quote provided, I employed 1st Call (David Ryther) to replace the 25 - 30 year old (finally dead) boiler in my bungalow. Due to a change in regulations this involved re-siting the boiler from the kitchen to the garage and running pipes around the loft to connect to the central heating and hot water cylinder. The rain on the day was torrential so the 1st Call team were pretty wet from moving from house to garage and installing the external flue. They did a great job, started and finished in one day, and remained cheerful throughout despite their soaking. Nearly 3 months on and the Worcester Bosch boiler is working well and (fingers crossed!) all the pipework is sound and leak free. I have no hesitation in recommending 1st Call.
Mike20 Posted on 10/11/2015 , work completed 10/11/2015
My Review
Customer Service
Quality
Value
David and his team did a fantastic job in replacing our boiler. I highly recommend them.
William, Essex Posted on 21/10/2015 , work completed 21/10/2015
Great job, brilliant services!
Customer Service
Quality
Value
I have used this company for two years after they installed my new boiler. Very helpful with the service.
Patrick, Essex Posted on 11/09/2015 , work completed 11/09/2015
Great job.
Customer Service
Quality
Value
Great job completed by two excellent workers.
Geoff, Essex Posted on 06/08/2015 , work completed 06/08/2015
Boiler repair
Customer Service
Quality
Value
Daniel was recommended to me by a friend. He soon diagnosed the faulty panel in my boiler which he then ordered and returned promptly to fit.
Sue, Essex Posted on 13/07/2015 , work completed 13/07/2015
Worcester Bosch Boiler & Radiators
Customer Service
Quality
Value
David & his team made a great job of replacing our ageing boiler & radiators with a new Worcester Bosch Combi Boiler & new Radiators. The work was done in a clean efficient way. Everything was explained in a clear, cheerful manner within the time stated, all brickwork made good after. I would definitely recommend 1st Call Services.
Ray, Essex Posted on 10/07/2015 , work completed 10/07/2015
Worcester Bosch boiler repair.
Customer Service
Quality
Value
Great company to deal with. Very informative. Our boilers in the loft, so David took a picture of the leaking part to show me.
Nicki, Essex Posted on 03/07/2015 , work completed 03/07/2015
Brilliant.
Customer Service
Quality
Value
Very good job. All done in one day - new boiler, immersion and water tank removed. Two new radiators, and in new location. Fair price.
Andrew, Essex Posted on 24/06/2015 , work completed 24/06/2015
My Review
Customer Service
Quality
Value
On time, courteous, friendly. Efficient, clean, value for money & reliable. Will recommend & use again.
Anthony, Essex Posted on 19/06/2015 , work completed 19/06/2015
Toilet unblocked
Customer Service
Quality
Value
David was recommended to me by my uncle who has used him for years. Only a small job, but David only charged a small amount to do it unlike other companies that have minimum charges.
Jane, Essex Posted on 17/06/2015 , work completed 17/06/2015
Combi, boiler installed in loft
Customer Service
Quality
Value
cannot fault 1St Call Services. They even replaced 3 broken tiles whilst on my roof & didn't charges for it.
Luke, Essex Posted on 15/06/2015 , work completed 15/06/2015
Worcester bosch boiler installation
Customer Service
Quality
Value
Excellent service, spot on time, very friendly & helpful fitters. Felt safe to go out and leave them in the house. Efficient & tidy, will recommend them to two people I know who are looking for boiler replacement couldn't fault them at all.
Which? Trusted Traders Consumer Posted on 11/06/2015 , work completed 11/06/2015
Excellent work.
Customer Service
Quality
Value
Excellent service from start to finish, highly recommended.
D C, Essex Posted on 05/06/2015 , work completed 05/06/2015
Worcester Bosch boiler repair
Customer Service
Quality
Value
Helpful and efficient service. Would recommend to a friend.
Angela, Essex Posted on 02/06/2015 , work completed 02/06/2015
Which? Local Review
Customer Service
Quality
Value
I needed my unvented hot water system to be repressureized.David was punctual and polite,knew what he was doing and did a good job.Would highly recommend.
Michael Hilllman Posted on 29/05/2015 , work completed 29/05/2015
Worcester Bosch boiler installation
Customer Service
Quality
Value
We were really happy that we chose 1st call services. They did a 1st class job at a reasonable price. They were on time both days and were very helpful guys. I would recommend them to anyone wanting a new Bosch fitted.
Colin, Essex Posted on 07/05/2015 , work completed 07/05/2015
Boiler replacement
Customer Service
Quality
Value
The trader above is known to my wife and myself as Dave. The work he carried out was 1st class and also tidy. He also explained what he was doing and why. There would be no hesitation in recommending to anyone.
Roy, Essex Posted on 28/04/2015 , work completed 28/04/2015