My Review
Professional, competent and friendly.
S G, Essex
Posted on 27/04/2015
, work completed 27/04/2015
Recommended
Worcester Bosch boiler fitted
I have been exceptionally pleased with the high level of customer service provided by 1st Call Services and would definitely recommend to family and friends.
Susan, Essex
Posted on 24/04/2015
, work completed 24/04/2015
Recommended
A huge thankyou!
I would definitely recommend these David and his team. After an emergency phone call on Saturday to David he was quick to advise me on how to stop my mothers boiler from leaking even more through her ceiling, preventing further damage. His team were prompt to come out on Monday and have fixed the problem with a very old boiler, giving both mum and myself peace of mind. Fabulous service, extremely helpful and the guys were very courteous and polite to an upset mum. Thank you once again.
Lynnie
Posted on 23/04/2015
, work completed 23/04/2015
Recommended
Excellent service
Cannot recommend the company highly enough. Exceptional service and response times. We first used this plumber after another trader let us down on a gas boiler repair, and were fitted in the same day at short notice. Final work completed for less than original estimate. Impressed by previous experience we recently used Dave again - not in the least disappointed.
RayleighCustomer
Posted on 17/04/2015
, work completed 17/04/2015
Recommended
1st class service!!
After the smooth and timely installation of a Worcester Bosch Greenstar 36 CDi Compact last year, Dave performed the boiler's first annual service today. The process was quick and trouble-free, and very reasonably priced. As usual, Dave was very happy to answer any questions I had, and took the time to remind me about general maintenance tips to keep the boiler running effectively. I would not hesitate to recommend 1st Call to anyone in need of gas, heating or plumbing related work.
Jonathan, Essex
Posted on 17/04/2015
, work completed 17/04/2015
Recommended
Friendly, knowledgeable and helpful
Having read many reviews and looked at various websites I was drawn to 1st Call Services. I gave David a call, he answered promptly, I explained the situation and he came over that same day late in the evening (no doubt after a long day of work) in order to assess the situation as quickly a possible so as to be able to provide a quote for a more efficient (working) boiler. He was very friendly, knowledgeable and helpful throughout. Not only did he assess the situation but he also diagnosed and resolved an issue with the old system. The time and effort that David gave to us that evening is very much appreciated. If you have a problem or are looking to replace your old system do not hesitate to give David a call.
CMR400406788
Posted on 08/04/2015
, work completed 08/04/2015
Recommended
Combi boiler replacement
Tike keeping great. Quality of work excellent. Clean and tidy. Good value for money. Nice guys to have around the house. Worcester Bosch Boiler looks great and we got a 7 year warranty with 1st Call
Eddie, Essex
Posted on 07/04/2015
, work completed 07/04/2015
Recommended
Excellent job as normal
Had fault with boiler and 1st Call fixed it with no cost, due to the fact it had been serviced the week before by them. David and his team have always provided outstanding service on all work for me. Small enough to care but big enough to deal.
David, Essex
Posted on 07/04/2015
, work completed 07/04/2015
Recommended
Worcester Bosch Boiler
Came to our rescue when our old boiler split. First class installation from start to finish.
George, Essex
Posted on 27/03/2015
, work completed 27/03/2015
Recommended
Good local trader
Nice firm to deal with. Fitted a replacement shower, and took the time to explain how the plumbing and heating in our (new)property was set up. All work took place on time and we are happy with what was done. We would use them for future work and servicing.
Sawbeys
Posted on 22/03/2015
, work completed 22/03/2015
Recommended
1st class service from 1st call!!
had my boiler installed few days ago by David and all i can say is i'm very happy with their service,very punctual guided me along when he did the survey and recommended the suitable boiler for my flat,he even came during the night just to see the job..no messing around just to told me his honest opinion on things and we carry on with the installation. He came on time with his pal scotty,the man with so many talents,prepped the the floor with dust sheets and worked throughout the day with added entertainment lol..i would definitely recommend him to all my friends and will call him again to do my yearly service, glad i found a very reliable heating company like 1st call services!!!!
lawrence1978
Posted on 21/03/2015
, work completed 21/03/2015
Recommended
excellent service
I cant fault them. The work was high quality and neat. The blokes were polite , punctual and competent. The price was good and advice was informative.I would recommend 1st call to anyone.
canveyresident
Posted on 16/03/2015
, work completed 16/03/2015
Recommended
Worcester Bosch Boiler Installation
"Worcester Bosch Combi-Boiler installed by 1st Call Services. Excellent service from start to finish. The team were punctual, professional and completed the job with a high standard of workmanship. Would not hesitate to use them again and will recommend to others."
PeterC
Posted on 06/03/2015
, work completed 06/03/2015
Recommended
Best boiler company in UK
1s Call Services installed a new boiler, water tank etc for us. It was a tough job but because our flat is on the 2nd floor and our previous boiler was an old floor standing type. David was always on time for the job and the quality of the work he and his men did was excellent. David and his company is very trustworthy and David was always happy to help and answer any questions I had. If I ever have to get a new boiler again, I will be using 1st Call Services.
Which? Trusted Traders Consumer
Posted on 03/03/2015
, work completed 03/03/2015
Recommended
Service on boiler
What great service, had my boiler installed 1 year ago, just had first service, great company, men very clean workmen and tidy, see you next year Dave thank you
Bobmayhew
Posted on 28/02/2015
, work completed 28/02/2015
Recommended
serviceing of boiler
Excellent service, polite and cheery. Nothing too much trouble, will definitely use again and recommend.
hayley1983
Posted on 07/02/2015
, work completed 07/02/2015
Recommended
New boiler fitted - Superb
Had a Worcester bosch Greenstar 28CDi Compact combi-boiler fitted by 1st call services (boiler now pay later) on 14/1/15 as a straight swap. The service received has been superb from start to finish. On the phone he gave me a rough idea of what was needed & a rough price, he was not pushy & left with ME to contact him. He came to quote. After agreeing a price, finance was approved on the spot. David happily arrived on time (despite traffic) on the day arranged, quickly recapped, then I left for work. I arrived home at 2pm Scott & Robin had done a lot. Job was finished at 4.30pm & I was given a demo, & a look at the new boiler. Signed the paper work. I emailed David throughout the process with questions which he answered in extremely good time. The whole process was smooth, not pressured, and quick. David and his team were professional, and know the job well. The outcome? Well the new boiler is brilliant, so quiet compared to the old one I had, heats up the house nice, and the overall finish looks good. I would recommend David and his team, and would use them again in future. See you next year for the service.Thank you and your team.
Stephah Houlston
Posted on 16/01/2015
, work completed 16/01/2015
Recommended
Which? Local Review
Extremely pleased with the qork completed in replacing our old boiler. Quote was competitive considering it was for a Worcester-Bosch rather than cheaper boiler. Would highly recommend.
sdswift
Posted on 29/10/2014
, work completed 29/10/2014
Recommended
Which? Local Review
I needed my boiler replaced and as normal checked with Which to find a good manufacture and Worcester came out best and I am a great fan of Bosch products and always purchase them where possible. So my next step was to find a competent installer and as I have done before used Which Local Trader and picked a local company, 1st Call Services, contacted David and made an appointment for an estimate, for which he was very thorough and described in detail what was required. On the day of installation he was on time, worked hard all day with quite a lot of extra pipework and was completed the same day which did surprise me. He had a polite and friendly attitude and I would recommend 1st Call Services, for any boiler and pluming work you couldn't do better.
W. Norton
Posted on 20/09/2014
, work completed 20/09/2014
Recommended
Which? Local Review
I used 1st call to fit an entire heating system in my new house, they were extremely helpful and on the day were very punctual,polite and efficient. They did a great job on fitting everything and the house is lovely and warm. Will definitely use them again and would thoroughly recommend 1st call
Jacquidc
Posted on 23/08/2014
, work completed 23/08/2014
Recommended
Which? Local Review
I used 1st Call Services recently to service my gas central heating boiler and to fix a leaky shower head. They came when arranged and serviced the boiler for the amount quoted - and fixed the shower head leak by fitting a new washer at no extra charge. I am very happy to recommend 1st Call Services to other Which? Local subscribers.
ajsjs58
Posted on 07/08/2014
, work completed 07/08/2014
Recommended
Which? Local Review
David fitted a new combi boiler, he had to remove my old back boiler first and fit the new one in the loft which involved a lot of new pipework, I am very pleased with the work done and the polite service, also arrived on time and worked late to get the job finished. I thoroughly recommend him.
john baras
Posted on 10/05/2014
, work completed 10/05/2014
Recommended
Which? Local Review
We're happy with our new boiler and the service provided. The team were professional in their workmanship and cleared up after. All done in a day. We would recommend this business.
bhavna1
Posted on 16/03/2014
, work completed 16/03/2014
Recommended
Which? Local Review
Great service. Efficient, friendly company big enough to do a big job, small enough to care.
LaurieB
Posted on 11/03/2014
, work completed 11/03/2014
Recommended
Which? Local Review
I am very pleased with the installation of my new boiler. The team are very professional, arrived on time and made sure I had hot water and heat before leaving for the day. I would highly recommend them.
francis8
Posted on 04/03/2014
, work completed 04/03/2014
Recommended