We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Endorsed by Which? Trusted Traders

1st Call Southwest Locksmiths

Profile thumb photo on 21 09 2020 at 11.29
4.9

37 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

1st Call Southwest Locksmiths was established in 2007.

We are a small family business with a passion for great customer service and communication.

We are UPVC door and window repair specialist and offer a no obligation free quote on all our services.

We also offer a 24hr Locksmith service and am a NCFE level 3 accredited Engineer.

We are extremely proud to be an Accredited Trusted Trader under the Which program.

For a fast , friendly and competitive service please call 07999349049.

What we do

  • Locksmiths

    • Comprehensive locksmith service
    • Emergency locksmith service
    • Masterkeyed systems
    • Safes
    • UPVC lock specialists
  • Doors

    • UPVC doors
  • Double glazing

    • Double glazing repairs
  • More Services

    • upvc window locks and hinges

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
37 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Front door mechanism not working - emergency callout
Customer Service
Quality
Value
As we couldn't operate the door mechanism on a multipoint UPVC door on a bank holiday, we were concerned we would be stuck until the next day. Using the Which? Trusted Traders website, I read the previous reviews for a local locksmith and contacted Dean's home number and left details for him to call me, which he did within 10 minutes and agreed to rearrange his schedule to come out that day, within 2 hours and would message me in advance of arrival. Dean sent a text in advance as promised and arrived promptly. He immediately set to work assessing the issue and offering a choice of a repair or replacement part, which included a 2 year guarantee. The final bill was reasonable considering the emergency callout and all the work involved, which was done quickly and demonstrated on completion, followed by him cleaning up the door for handmarks from the grease used. Dean was friendly, helpful and professional throughout. A detailed invoice was provided explain work completed, to cover the payment methods and the parts guarantee. I felt confident that I had chosen the right business to do the job and was glad to get this important security issue sorted as quickly as it was. I invited Dean to quote for other work in the future because his business doesn't just do locks, as I have work to replace a blown glass window and fix a conservatory door seal as well.
Customer in Plymouth Posted on 02/05/2022 , work completed 02/05/2022
Fantastic Service
Customer Service
Quality
Value
Called Dean after being badly let down by another Company. He was prepared to travel out of hours to resolve the problem with our broken front door lock, in a highly professional and cost effective manner. I wish I had used Dean in the first place. I cannot recommend this business highly enough.
(your username) Posted on 20/04/2022 , work completed 19/04/2022
The trader replied (on 20/04/2022)
Thank you very much for taking the time to leave a review.
Totally dependable
Customer Service
Quality
Value
This is exactly what you want from a locksmith ; totally dependable and reliable. This is a family business - if I were his father I would be so proud of him! I would also add that his final invoice was less than I expected!
Customer in Bristol City Posted on 12/04/2022 , work completed 05/04/2022
The trader replied (on 20/04/2022)
Thank you very much for your kind review
Saved the Day
Customer Service
Quality
Value
Insurance company let us down as we thought we were covered. They must have re written their policy and wouldn't come out to cover it. Found Dean local and he said he would be there in the hour which we was. Really helped us out and saved the day. Oiled and greased the locks up and gave advice so we won't be locked out again.
Which? Trusted Traders Consumer Posted on 10/03/2022 , work completed 07/03/2022
Excellent locksmith
Customer Service
Quality
Value
Dean was able to replace our lock at short notice and provided an excellent service. He was friendly, arrived on time, quickly and efficiently completed the job and proved to be good value for money.
Customer in Devon Posted on 23/02/2022 , work completed 23/02/2022
Top Experience
Customer Service
Quality
Value
Dean was punctual, polite and got the job done, despite not being a conventional one. I would highly recommend him
Customer in Devon Posted on 16/02/2022 , work completed 16/02/2022
The trader replied (on 16/02/2022)
Thanks very much. Taking the time to leave a review is much appreciated.
Brilliant service
Customer Service
Quality
Value
Totally delighted and impressed with Dean's efficient service. We wouldn't hesitate to recommend him.
Customer in Devon Posted on 15/02/2022 , work completed 11/02/2022
The trader replied (on 16/02/2022)
Thank you.
Friendly and quick service
Customer Service
Quality
Value
Dean came and changed my lock around an hour after I called him. Very friendly and quick. He was recommended to me by a friend who was also pleased with the service.
Customer in Devon Posted on 14/02/2022 , work completed 14/02/2022
Brilliant Service
Customer Service
Quality
Value
Very Good Trader. Very clean and polite throughout. Service was excellent. Fitting a new lock in door which he only needed around 10 mins to complete. Quick and Efficient.
Which? Trusted Traders Consumer Posted on 03/02/2022 , work completed 01/02/2021
The trader replied (on 16/02/2022)
Thank you very much.
Excellent, professional service
Customer Service
Quality
Value
I called Dean out to change a lock for me. Very quick to respond and fitted a new lock within minutes. Adjusted another badly locking door for me. Excellent friendly service, at a very competitive rate, would definitely recommend.
Customer in Devon Posted on 20/01/2022 , work completed 20/01/2022
The trader replied (on 21/01/2022)
Thank you very much