Very pleased
I initially contacted 1st gas for a service, after reading good reviews. However, whilst I was away my daughter I formed me that there was a problem and I changed it to a maintenance call. This was all done efficiently and timely, it was bad news the boiler would be far to expensive to repair and a new one was recommended. After, a few frantic calls home from Spain, an appointment was made and a new boiler installed which we are very happy with. I did all the arrangements via email and a chat over the phone with the engineer. There was no fuss that I wasn’t there in person and made the whole process as stress free as possible a couple of weeks before Xmas. Thank you
Customer in Northamptonshire
Posted on 30/12/2022
, work completed 12/12/2022
Recommended
Efficient and Friendly
Time for my annual boiler service and it's impossible to forget. The team at 1st Gas send out reminders with a link to book the service in on a day and timeframe that suits me. They turned up on time and completed the work while I carried on with my day and everything was left working perfectly with no mess. Happy to recommend 1st Gas for anything heating and water related around the home.
Steve in Olney
Posted on 06/09/2021
, work completed 03/09/2021
Recommended
Fantastic Customer Service
I cannot recommend this company highly enough. I was desperate for help when my boiler breakdown provider had a 3 week waiting time for emergencies. 1st Gas came when they said they would, told me what was required and how much it would cost. The work was carried out the following day with all Covid-19 precautions taken. It was a lengthy job but the engineer kept me appraised of process, showing me where and what the problem was. Needless to say 1st Gas will be getting my business from now on and my current provider a complaint!
Patricia in Northamptonshire
Posted on 08/04/2021
, work completed 07/04/2021
Recommended
Great job as always
Carried out the service safely with the current events. I felt reassured that every precaution was taken.
Customer in Northamptonshire
Posted on 20/07/2020
, work completed 20/07/2020
Recommended
Brilliant job
Highly recommend, very good customer service and fast and efficient
David, Buckinghamshire
Posted on 14/07/2020
, work completed 11/06/2020
Recommended
Reliable family business
Have used 1st Gas for 6 years now. Installed and serviced boiler. Always prompt and excellent service. Reliable and good value. Thoroughly recommend them.
Paul, Northamptonshire
Posted on 24/02/2020
, work completed 24/02/2020
Recommended
Excellent and 1st class service.
The service as usual was fast and excellent. The new boiler was fitted quickly with the minimum of disruption and pleasant. 1st Gas is the only service I will use or recommend. Thank you for your professional and quality of service.
Lawrence, Northamptonshire
Posted on 16/01/2020
, work completed 16/01/2020
Recommended
Excellent Service
Good service, prompt, clean and tidy. (New boiler fitted).
Sonya, Northamptonshire
Posted on 06/01/2020
, work completed 06/01/2020
Recommended
Very good.
B, Northamptonshire
Posted on 12/09/2019
, work completed 12/09/2019
Recommended
Professional and efficient.
I have been using 1st Gas for a number of years and will continue to use them. Always very professional and work is completed to a high standard. Highly recommended.
Customer in Northamptonshire
Posted on 29/04/2019
, work completed 26/04/2019
Recommended
Installation of new boiler and removal of old one.
Excellent service, totally customer orientated. Clean and tidy workmanship, not afraid to go the extra mile for the customer. I have no hesitation on recommending for any plumbing and heating work. Will definately be using them again for other plumbing and heating work.
Customer in Northamptonshire
Posted on 14/03/2019
, work completed 13/03/2019
Recommended
Excellent.
Cheerful, approachable, helpful & didn't waste time and did a good job. Would use again with no worries.
Ian, Northamptonshire
Posted on 07/11/2018
, work completed 07/11/2018
Recommended
1st Gas - 1st Class!
1st Gas Engineers Ltd. have completed an excellent boiler installation for me. All of their work was first class (pipework, system flush, new flue, extra radiator, commissioning and customer walk-through, etc.). Friendly, polite service, very tidy engineers competitively priced. The new Worcester Bosch GreenStar 30i boiler is running well and this independent firm comes very highly recommended. Five stars.
Gethin
Posted on 05/10/2018
, work completed 05/10/2018
Recommended
Very respectful
Installed new boiler. Excellent workmen. Clean, tidy - very respectful - could not fault anything. Fully recommend.
B M, Northamptonshire
Posted on 22/06/2018
, work completed 22/06/2018
Recommended
Excellent All Round Service
From first call to the guys leaving upon completion the service was superb. Excellent product knowledge, efficient installation all to time and for fair price. Work clean and quick, superb!
Eileen, Northamptonshire
Posted on 03/11/2017
, work completed 03/11/2017
Recommended
Replacement Boiler
Contacted 1st Gas based on which reviews. They immediately diagnosed the problem and recommended solutions. A new boiler was fitted. Their work is excellent. Ian and Jeff are very competent and knowledgeable. I highly recommend this company.
Ian
Posted on 29/10/2016
, work completed 29/10/2016
Recommended
Which? Local Review
Boiler was making an awful noise.found Ist Gas on which local. Arrived when he said he would, advised us of the cost of the parts before installing and was very efficient .I would recommend and will use them again if needed.
LATTIE46
Posted on 20/06/2016
, work completed 20/06/2016
Recommended
Which? Local Review
I had a low pressure fault on my combi boiler: no heat, no hot water! But 1st Gas came round within three hours and cleared the fault professionally, courteously and efficiently --- and at a fair price. Well impressed. I would certainly recommend this firm.
original_midshires
Posted on 03/03/2016
, work completed 03/03/2016
Recommended
Which? Local Review
I have just used this firm for the first time and I am very impressed with the quality of service I have received. They arrived on time completed the job quickly, efficiently and very tidly and were very good value for money. The engineer, Jeff, was polite patient - he answered all my questions and tidied up. I will be using them again to install a full central heating system. I can heartily recommend them.
allthumbs
Posted on 17/11/2015
, work completed 17/11/2015
Recommended
New Boiler Installation
After 20 years it was time to replace the old creaking boiler so I called up 1st Gas who came out to assess the boiler that was in situ and advise on the type of boiler to replace it. A day, time and a price was agreed and the work was carried out to a high standard and much quicker than I expected. I was also particularly impressed with the tidiness and cleanliness of the work, leaving the work area spotless and I now have fully functioning boiler which should save me money on my gas bills. Highly recommenced.
Steve A
Posted on 04/10/2015
, work completed 04/10/2015
Recommended
Very professional
Our old Vaillant Combi was replaced by a Worcester 30si Combi Boiler. The work was efficiently & tidily carried out, the installers were very pleasant & helpful. The experience was far better than the ones we have had with a national company.
Colin, Northamptonshire
Posted on 17/07/2015
, work completed 17/07/2015
Recommended
Good communications
Jeff and Ian stripped out bathroom and replace with shower room. Good communications throughout, good to deal with clean and tidy workers.
Which? Trusted Traders Consumer
Posted on 01/06/2015
, work completed 01/06/2015
Recommended
fitted new boiler
Good value for money, friendly service and any issues as they arose were discussed and dealt with swiftly and as necessary.
Which? Trusted Traders Consumer
Posted on 01/02/2015
, work completed 01/02/2015
Recommended
Which? Local Review
I contacted 1st Gas Engineers after having been led down by another company. Having checked Which Local I contacted several companies for a quote to install a new boiler. 1st Gas Engineers quote was very competitive and we arranged a date for the installation. They turned up on time, did a fantastic job (going out of their way to hide the pipes, which the other companies had not mentioned) and left the place spotless at the end of the job. I have no hesitation in recommending this company.
Liz West
Posted on 18/12/2014
, work completed 18/12/2014
Recommended
Installed new boiler
Efficient, excellent workmanship, very clean and tidy workers
Which? Trusted Traders Consumer
Posted on 01/12/2014
, work completed 01/12/2014
Recommended