1st Independent Windows Limited

I needed replacement windows and doors for our property and went into it with the usual trepidation. After speaking to a number of businesses (large and small) 1st Independent Windows stood out from the rest, from the first conversation. And they didn't disappoint thru the process Great comms, flexible approach, good value, pleasant and efficient fitting team, good people to work with and of course the windows and doors are what we needed. All up, highly recommend - and they are local

1st independent replaced every window in my flat. They were helpful and communicative throughout, and very reasonably priced compared to competitors. Really love the windows now and would definitely recommend.

Great service excellent communication, no hidden costs staff were polite and considerate even treated the fitter to breakfast

From requesting a quote through to completion of the job, I can't fault the service. I had a uPVC backdoor fitted and was genuinely surprised by how quick the turnaround was.

I had nine double glaze windows fitted, 1x bay window, 1x French door and 7x Bevelled sealed units, work completed 7th March 2025. Most of the work was completed within one month of placing the order. The full service had a personal touch, Michael was very attentive to my requirements and gave advice which help me in my decision making on choice of product. When the incorrect window handle was fitted on one unit, he arrived immediately on the same day with the correct one. The fitters arrived on time and carried out the work with lot of care. My home was left clean. The windows, door and fittings are of good quality, and I appreciate the personal service offered by this family run business. The work was done to the agreed budget with no extra addition. The Bevelled units were delay but once I contacted them, a valid explanation was given. I also had a glass damage on one of my internal doors as a result of the wind when the entry doors were open for taking in the materials. This was replaced without any issues. I would have given 5* for Customer Service if I didn't have to call regarding the delay Bevelled unit. All documents and contracts are professional done and I have received all certification and guaranteed insurance. I would highly recommend 1st Independent Windows Ltd.

Although work was delayed due to unforeseen circumstances, every effort was made to ensure work was completed satisfactorily. The door was fitted efficiently and the fitter ensured that I was familiar with the locking System. Further support was offered if needed. The finish surrounding the door is very good and adds to the attractiveness of the door.

Fantastic service from start to finish. Quick response to request for quote, good value, fantastic team, and quality products. Would highly recommend.

We first used 1st Independent Windows over 10 years ago, to replace windows in a rental flat we own. Unfortunately, there was a fire at the flat and one of the windows needed to be replaced. When I contacted the office they still had the original measurements and was able to put an order in without having to visit the site. The window was installed ahead of schedule, on budget and was an excellent job. We will definitely use them again and can thoroughly recommend them. It's nice to use a local business.

Very pleased with our new windows and front door, installers were brilliant, very professional and tidy at all times. Also very reasonably priced and good quality products used throughout. I would recommend this company as they really look after their customers. Thank you to Michael and the team. John.

I have used Independent Windows twice. Once for the installation of three glass doors, including some French windows. Both times they have been excellent with tidy and hardworking workmen (indeed George this time even brought his own refreshments so never even need to provide drinks ). Their prices also seemed reasonable, especially as the job I had done this time around was difficult – it included replacing two windows in an extremely dusty attic with poor access and a dodgy ladder but Goerge coped with all that and finished on time. Independent Windows is a small family firm based in Chislehurst, Kent; yet they were also prepared to travel to my home in Surrey. they promise “no one will do it better’ on their marketing lettercard. I am certainly well pleased.